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Spotware cTrader suggestions, improvements and issues thread

  • #21
  • Nov 13, 2015 8:26am Nov 13, 2015 8:26am
Quoting cTrader
{quote} Thank you for your suggestions; advanced protection settings will be available for new order screens soon, as will be the ability to unlink no longer desired accounts from your cTrader ID.
Hi Ctrader, on your Quick Trade settings please add risk money management based on equity% or money amount based on auto TP/SL of average true range on the chart where it was clicked and a configurable ATR multiplier. For example on a 1 min chart if ATR is 1 pip then if ATR multiplier is * 3 for SL and TP then TP and SL is 3 pips but quick trade adjust the lot size opened which will equal the risk% or money amount specified by the trader. TP and SL is not the same for all pairs and depending on what time frame you trade. But if CTrader can automatically set the TP/SL based on ATR then it will be a true Quick Trade TP/SL and risk calculated automatically. How cool is that? I think more people will like your platform if you can do it.

Attached is an MT4 script that can do this thing I mentioned. Please run it on MT4 platform to get the idea of what I'm talking about. With this script all I do is drop it on a chart that I trade and it sets the proper lot size and TP/SL automatically. I really like this script it makes trading so much easier. And a +++ for scalpers.

I guarantee if you add this feature in Quick Trade mode more people will like your platform. I already like CTrader but I will like it even more.
Attached File(s)
File Type: mq4 Manual_Trade_Long_ATR.mq4   16 KB | 414 downloads
File Type: mq4 Manual_Trade_Short_ATR.mq4   16 KB | 409 downloads
  • #22
  • Nov 13, 2015 8:30am Nov 13, 2015 8:30am
Quoting entheos
{quote} hi, thank you for reply to me. As for connectivity issues, my side is no problem. I don`t use fire walls and anti-virus program. and my ISP is no problem, too. because i`m always access meta and ctrader desktop and enjoy web surfing at the same time.(my ISP is optic fiber 100mbyte). and if ctrader desktop is disconnected,ctrader web is disconnected but my ISP is no problem. As for brokers, we don't have a wide range of choices. There are not FCA regulated ctrader brokers. execpt fxpro. they are below Cysec, at the same time. They tossed...
Sorry to hear about your negative experiences regarding connectivity issues, it is really difficult to comment without making a full investigation with your trouble shooting submission from the time it happened as well as logs. We are very proud of our global infrastructure which was designed for seamless connection for trading. If it does continue for you, we would like to know about it in more detail as I would expect it to be one of many possible local issues.

Unfortunately we can't comment on brokers and their business operations.

Thank you again for your constructive feedback.
cTrader, a premium trading platform trusted by over 11M traders worldwide
  • #23
  • Nov 13, 2015 8:39am Nov 13, 2015 8:39am
Quoting taciho
please let ctrader stop shutting down my music app when opened on iOS. I have sound turned off anyway on cTrader, but whenever I touch something in the app the music goes out from spotify or podcast.
Hi taciho, We are aware of the problem and we are working on it! Many thanks.
cTrader, a premium trading platform trusted by over 11M traders worldwide
  • #24
  • Dec 10, 2015 7:32pm Dec 10, 2015 7:32pm
Lack of risk money management based on %equity calculated from entry and sl lines, connectivity and excessive resource requirements are must solve issues for ctrader to be more attractive than mt4.
  • #25
  • Dec 11, 2015 7:15am Dec 11, 2015 7:15am
Please add a news feed on cTrader to show news on real time something like FxStreet news feed, You can use their news API(api.fxstreet.com).
And Why cTrader not keeping the chart data? every time I'm opening cTrader I need to re download the previews downloaded chart data.
Without an edge MM is useless!
  • #26
  • Edited 9:42pm Dec 19, 2015 3:14am | Edited 9:42pm
Quoting cTrader
{quote} Hi taciho, We are aware of the problem and we are working on it! Many thanks.
Hi guys,

Thank you very much for the latest update.
I'm really liking how you're now able to freely "drag" the charts around and also having the ability to add levels to indicators now. Cheers.

Could you please add these two important features into your next update?

1. Timeframe shortcut buttons on the top of the screen (or movable) for easy access. Perhaps the ability for the trader to "favourite" the most frequent timeframes traded and have these timeframes displayed as buttons at the top of the toolbar (just like Metatrader 4). For example M1, M5, M15, M30, H1, H4, D1, W1, MN (please see attached image below).
Fellow traders I've spoken to and myself find it hard to click and scroll down to a timeframe as it's quite close to the one-click "sell" button, so in order to change timeframes we're constantly trying to avoid accidentally pressing that "sell" button just to flick through timeframes.

2. "Snap" Fibonacci lines to the nearest candle wick (just like Metatrader 4 does).
Attached Image (click to enlarge)
Click to Enlarge Name: cTrader_TF_buttons.png Size: 14 KB
  • #27
  • Dec 23, 2015 9:31am Dec 23, 2015 9:31am
Quoting Dimi.A
{quote} Hi guys, Thank you very much for the latest update. I'm really liking how you're now able to freely "drag" the charts around and also having the ability to add levels to indicators now. Cheers. Could you please add these two important features into your next update? 1. Timeframe shortcut buttons on the top of the screen (or movable) for easy access. Perhaps the ability for the trader to "favourite" the most frequent timeframes traded and have these timeframes displayed as buttons at the top of the toolbar (just like Metatrader 4). For example...
Hello,

We will consider your suggestions. Thank you.
cTrader, a premium trading platform trusted by over 11M traders worldwide
  • #28
  • Dec 25, 2015 8:30pm Dec 25, 2015 8:30pm
Quoting cTrader
{quote} Hello, We will consider your suggestions. Thank you.
Thanks guys. We would really appreciate it.
  • #29
  • Jan 12, 2016 9:22pm Jan 12, 2016 9:22pm
Quoting Dimi.A
1. We need the ability to select and "favourite" the most frequent timeframes traded and have these timeframes displayed as buttons at the top of the toolbar (just like Metatrader 4). For example M1, M5, M15, M30, H1, H4, D1, W1,
+1
  • #30
  • Jan 20, 2016 3:08am Jan 20, 2016 3:08am
Quoting cTrader
{quote} Hello, We will consider your suggestions. Thank you.
Before the next update can you please address the RAM usage for cTrader? We desparately need something done about the memory hogging on the program.
There are many other traders who have spoken out about the lagging and the CPU and RAM hogging by cTrader and cAlgo. There's no reason for us to have to sacrifice so much RAM and CPU usage for simple charting. This is what's really killing the program. It doesn't feel "light" and simple to use like Metatrader 4 especially when using more than 10 charts.

Also, we need the ability to be able to customize which timeframes indicators appear on charts eg. Moving Averages etc.

Please consider these basic requests.
  • #31
  • Jan 22, 2016 7:48pm Jan 22, 2016 7:48pm
Hi Spotware,

All traders are in for making money and not there for liking the visual colors of the software, please fix the "CPU+MEMORY" CRASHES !!!!

###1####
This problem can be replicated by opening 10+ Charts with few indicators, and running 3 to 4 cBOTs for several hours and cTRADER will suddenly go into overdrive in using CPU, MEMORY and at the time of some "NEWS", will crash. No other option but to close and restart. All your cBOT working are now useless. And will again n again crash untill the news impact has died down after 15mins to 30mins of news released.

Have also, attached a detail step-by-step screen shot showing how poor is cTRADER is in handling its own memory while a cBOT written by a programmer can do it better. http://ctdn.com/forum/cbot-support/7911

This frequent crashes especially at the time of news, that one has to close and re-open and all the cBOTs have to be started again is a "REAL" issue and will not allow traders with serious money to use this platform as they will incur losses.

###2####
Also, it is impossible to monitor your cTRADER platform 24/7 that if it has crashed on the VPS or has automatcially logged-OUT of the cTRADER-ID and there is no "price feed" and your cBOT is doing nothing.

http://ctdn.com/forum/cbot-support/7869 have attached all the screen shots clearly showing that for HOURS it is logged-out and unable to sign-IN automatically.


Using a lot of memory is not a real issue. It is the crashes and then again starting cBOT manually is the issue.

Until then I would suggest that real trader with real money just use the fancy charts to get impressed but should avoid using the cBOT for trade mgmt.

Also, it is sad that SPOTWARE is focusing on VISUAL aspects rather than the execution and stability / safety aspect.

Nobody, will buy a car which is not safe due to frequent software crashes and put their life in danger, NO-MATTER how beautiful it is from outside.

Thank you.
///S.Khan
  • #32
  • Jan 24, 2016 3:38am Jan 24, 2016 3:38am
I i see correctly your total physical memory is 1535 mb, you need a lot more for what you are doing

1gb memory is minimum requirement for windows 7 to run, and you want to run ctrader+cbots on top of that
  • #33
  • Jan 28, 2016 8:04pm Jan 28, 2016 8:04pm
Quoting Dimi.A
{quote} 1. Timeframe shortcut buttons on the top of the screen (or movable) for easy access. Perhaps the ability for the trader to "favourite" the most frequent timeframes traded and have these timeframes displayed as buttons at the top of the toolbar (just like Metatrader 4). For example M1, M5, M15, M30, H1, H4, D1, W1, MN . {image}
+2 on this.

Also would be nice to be able to change the time frame of all charts in the current work-space at the same time. So perhaps if you are in multi-chart mode the time frame of all charts changes, but if you are in single chart mode only the TF of the current chart changes.

Other good to haves would be:
1. Risk based lot sizing.
2. The ability to enter orders via drag-able lines on the chart.
Both the above are available in MT4 using the EasyOrder script which is available through FF.

I don't currently use Ctrader (have just used the demo) but implementing the above would get me to move.

Cheers
  • #34
  • Jan 28, 2016 8:24pm Jan 28, 2016 8:24pm
  •  Analog
  • | Joined Nov 2010 | Status: Hold my beer and watch this... | 27 Posts
The inability to change the Bid Price Line colour is a deal breaker for me. The vivid red they use means I cannot watch the charts for any length of time, no matter what background colour I use. If they can't allow us to chose the colour, at least use black or a dark grey colour.
  • #35
  • Jan 28, 2016 8:33pm Jan 28, 2016 8:33pm
Quoting mrbigstar
I i see correctly your total physical memory is 1535 mb, you need a lot more for what you are doing 1gb memory is minimum requirement for windows 7 to run, and you want to run ctrader+cbots on top of that

on my office system I have around 16gb Mem, 256 SSD and 2nd Gen i7. cTRADER crashes on that when big news is coming and I have around 10+ Charts, with 2 to 3 simple Indi, and maybe 1 or 2 cBOT running which will close all if Equity reaches certain amounts.

You are correct that 1.5Gb Mem is low and I have rented a VPS that has that. on that I have one blank Chart with only 1 cBOT running which only open and closes positions on simple math calculations. On the VPS, cTRADER disconnects or log-OUT of its cTRADER ID frequently and does not connect automatically at times until i do it manually. During this disconnection period, there are no PRICE-FEED coming and cBOT is just killing flies....

cTRADER is a visually and very TRADER friendly platform but its instability, frequent crashes, disconnection & no Price Feed during that, is making many serious TRADERS to look for something which is 101% reliable when it comes to crashes, etc...... and may not be that TRADER Friendly.

Like you won't buy a CAR, no matter how visually stunning if you know the car software crashes on & off and when it crashes you have to wait 15mins b4 it reset itself. or if car software disconnects from manf. system, then you cannot drive the car until it re-connects.

Like what I think as a value-designer for Construction and Software Industry for last 15 years that the system should have a manual over ride where the end-user takes control and get out of the situation.
  • #36
  • Jan 28, 2016 8:59pm Jan 28, 2016 8:59pm
Quoting Analog
The inability to change the Bid Price Line colour is a deal breaker for me. The vivid red they use means I cannot watch the charts for any length of time, no matter what background colour I use. If they can't allow us to chose the colour, at least use black or a dark grey colour.
I'd agree with this as well. The colour of both the bid and ask lines should be configurable. Along with any other lines that can appear on the charts (such as pending orders, stop loss, etc)
  • #37
  • Jan 31, 2016 6:05pm Jan 31, 2016 6:05pm
I am confident that ctrader can soon working like reuter eikon with more a like at least.

I think it is good and possible to add:

  1. Split position order / Partial closing trade
  2. Combining several open trades into one trade (Price adjusted) - using ticking boxes option to do it
  3. Built in News calendar
  4. Built in Finance related news
  5. Good to have a reliable research and fundamental of it.

  • #38
  • Edited Feb 1, 2016 12:33am Jan 31, 2016 10:08pm | Edited Feb 1, 2016 12:33am
Quoting GoldnOil
{quote}cTRADER is a visually and very TRADER friendly platform but its instability, frequent crashes, disconnection & no Price Feed during that, is making many serious TRADERS to look for something which is 101% reliable when it comes to crashes, etc...... and may not be that TRADER Friendly
Absolutely agree.
The whole weekend I couldn't log into cTrader CTDN because there was another "issue" on their side so I had to pull out the trusty old MT4 to do my weekend analysis.

An update for cTrader Android was rolled out a week or so ago and it now features a "Close All" button which is good. But to be honest the whole PC platform is shocking in terms of stability. It's disappointing really because how are traders supposed to feel safe with real money on the line using a platform that can't even connect, stay connected or not drain everyone's memory and crash half the time.

So until this is all resolved and all the memory issues are sorted I'm going to have to go back to MT4 for my live trades.

Another thing that really puts me off is the commissions structure on cTrader. I'm with Pepperstone and the commission on cTrader is usually double the amount of MT4's commissions? And cTrader claims that their platform is suited for scalpers yet their commission structure is almost double MT4's. How are we supposed to scalp like that?

Keep the input coming in guys. I'll send Spotware a message through social media now to remind them that their response is needed here.
  • #39
  • Jan 31, 2016 11:11pm Jan 31, 2016 11:11pm
Quoting Dimi.A
{quote} Absolutely agree. The whole weekend I couldn't log into cTrader CTDN because there was another "issue" on their side so I had to pull out the trusty old MT4 to do my weekend analysis. An update for cTrader Android was rolled out a week or so ago and it now features a "Close All" button which is good. But to be honest the whole PC platform is shocking in terms of stability. It's disappointing really because how are traders supposed to feel safe with real money on the line using a platform that can't even connect, stay connected or not drain...

I absolutely agree with you !!!!! Instability is not an excuse for better visual and Trader friendly platform..... MT4 is super fast and stable too; no matter how many positions, orders and Charts with Indi you open.... It will work flawlessly. I have no choice but to switch back to MT4.
  • #40
  • Feb 1, 2016 5:57am Feb 1, 2016 5:57am
Attached Image (click to enlarge)
Click to Enlarge Name: Maintenance.png Size: 128 KB
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