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FXCM Discussion

  • #8,201
  • Oct 21, 2015 3:07pm Oct 21, 2015 3:07pm
Quoting Aad
{quote} Or more specifically for those already using an FXCM-MT4 just open a new demo account within your MT4 using the following. Server: FXCM-EURDemo01 Account Type: UK The UK one seems to be currently fully reflecting the raw FX spreads...
Thanks for pointing that out, Aad
  • #8,202
  • Oct 21, 2015 3:39pm Oct 21, 2015 3:39pm
Scalper with FXCM ? ahahaahahaha ooaooaaoao uuuuuuuuuuuuuuuuuuu !!!!!
You want to kill me with laughter ))hahahaha

stay away from this Fx,, CM if you do not want to lose also the underwear ))

or try Imax with mini account o Fxmtf LMAX before crying like a crocodile hahahahaahah by by Scalper ,, stay away from FXCM slippage ))
  • #8,203
  • Oct 21, 2015 3:40pm Oct 21, 2015 3:40pm
Quoting macroman
question to FXCM AU: Can limit BUY order be executed ABOVE specified price and vice versa for sell ? If yes, how does it work ? I am asking this as I already have broker with this feature and need to diversify.
Quoting forexcaye
How is it possible if I had trading setting on Market range 3.0 pip IOC?
Quoting PoundTrader
{quote}im telling you jason if FXCM dont have my stop limits orders by the beginning of next year im gonna pay you a visit {image}, just kidding, whats the latest news on stop limit orders
You all requested this feature, so I'm pleased to tell you that the latest version of Trading Station Desktop (now available for download) offers stop limit orders.

To place such an order on the platform, click on the Entry button and select Range Entry for the Order Type. In the example below, I am creating an Entry Order to buy EUR/USD at 1.14000. I have set the Range Entry to 2.0 pips. That means my order will only get filled if the price available to fill me is within 2 pips of 1.14000. That means I could get filled at 1.1402 but no higher than that.

Attached Image
  • #8,204
  • Oct 22, 2015 6:40am Oct 22, 2015 6:40am
Quoting Jason Rogers
{quote} Hi C0unterp0int, I don't use NinjaTrader myself, so I've asked one of my colleagues to look into your questions about the platform. I'll follow up with you as soon as I hear back from him. Welcome to the forum!
Hi Jason,
I was just wondering if you've heard from your colleague regarding my questions and concerns about the FXCM API and Ninja?
  • #8,205
  • Oct 22, 2015 7:23am Oct 22, 2015 7:23am
what is going on , GBP M15 live 20pips difference !!! Attachment
Attached Image (click to enlarge)
Click to Enlarge Name: 20pips spike .jpg Size: 209 KB
  • #8,206
  • Edited 7:40am Oct 22, 2015 7:30am | Edited 7:40am
Quoting Jason Rogers
{quote} {quote} {quote} You all requested this feature, so I'm pleased to tell you that the latest version of Trading Station Desktop (now available for download) offers stop limit orders. To place such an order on the platform, click on the Entry button and select Range Entry for the Order Type. In the example below, I am creating an Entry Order to buy EUR/USD at 1.14000. I have set the Range Entry to 2.0 pips. That means my order will only get filled if the...
thank you.
  • #8,207
  • Oct 22, 2015 10:23am Oct 22, 2015 10:23am
Quoting spacca
Scalper with FXCM ? ahahaahahaha ooaooaaoao uuuuuuuuuuuuuuuuuuu !!!!! You want to kill me with laughter ))hahahaha stay away from this Fx,, CM if you do not want to lose also the underwear )) or try Imax with mini account o Fxmtf LMAX before crying like a crocodile hahahahaahah by by Scalper ,, stay away from FXCM slippage ))
Hi Spacca,

Slippage is one of the risks you assume when trading with any broker and in any market whether it's equities, futures or forex, because your order can only be filled at a price that's trading in the market.

However, unlike with some other brokers, slippage at FXCM works both ways. If you have a limit or take profit order, and the price gaps in favor of your trade, then you will get filled at the more favorable price which is trading in the market. This is called positive slippage or price improvement. Furthermore, FXCM has enhanced order options on our platforms that allow you to limit your negative slippage while still enjoying the full benefits of any positive slippage that's available in the market.

The Market Range feature on Trading Station and the Maximum Deviation* feature on our MT4 platform allow you to limit negative slippage on market orders. The brand new Range Entry feature on the latest version of Trading Station allows you to limit negative slippage on stop orders. That's why a study of over 43 million orders executed through FXCM over the course of a year showed that overall our clients experience more positive slippage than negative slippage.

* With most MT4 brokers, the Max Dev feature limits both positive and negative slippage equally, but FXCM enhanced the Max Dev functionality for our MT4 platform to limit only negative slippage.
  • #8,208
  • Oct 22, 2015 12:30pm Oct 22, 2015 12:30pm
Quoting PandaPaws
what is going on , GBP M15 live 20pips difference !!! 1778122 {image}
Hi PP,

Your charts show the bid price in the market. That's the price at which you can sell. The higher the price you can sell at, the better it is for you. By contrast, if you are looking to buy, then you want the lowest ask price possible. It's worth noting that your charts indicate that FXCM provided you with the better sell price at the time in question. Another thing to note is that the candle you highlighted was when Retail Sales data were released in the UK which can cause greater volatility in prices.

That said, if you feel there was any error in our trade execution, you can use this form to file a trade inquiry: http://bit.ly/1bPwxzZ
  • #8,209
  • Oct 22, 2015 12:39pm Oct 22, 2015 12:39pm
Quoting PoundTrader
{quote} thank you.
I told you we were working on it.
  • #8,210
  • Edited 2:43pm Oct 22, 2015 1:28pm | Edited 2:43pm
Quoting PandaPaws
what is going on , GBP M15 live 20pips difference !!! 1778122 {image}
Comparison: FXCM feed correct.
Attached Image (click to enlarge)
Click to Enlarge Name: FXCM - GU - 1.PNG Size: 45 KB
Comment: If a TP was in the pin/spike area cTrader would/may not have executed.

Re cTrader:
http://www.stevehopwoodforex.com/phpBB3/viewtopic.php?p=94047
Attached Image (click to enlarge)
Click to Enlarge Name: cTrader.PNG Size: 114 KB
TSLA: 30-Dec-22 123.18 // 16-Jun-23 260.54 **111.51%**
  • #8,211
  • Oct 22, 2015 1:50pm Oct 22, 2015 1:50pm
Quoting Phylo
{quote} Comparison: FXCM feed correct. {image}
Thanks Phylo
  • #8,212
  • Oct 22, 2015 1:57pm Oct 22, 2015 1:57pm
Quoting C0unterp0int
{quote} Hi Jason, I was just wondering if you've heard from your colleague regarding my questions and concerns about the FXCM API and Ninja?
Hi C0unterp0int,

Sorry for not getting back sooner. I've heard back from my colleague and this was what he said:

"Our API doesnt time out the connection until after 90 seconds. If we set the timeout to too short of a time period momentary drops in connection would cause you to get disconnected from the platform. That could be problematic for our clients who may have weaker connections. If we were to move it to a few seconds, its possible that clients in places like South Africa would never be able to connect or, if they did, theyd get disconnected constantly.


"Now as far as the impact from this, I havent seen this causing any issues. Lets say the worst case scenario happens, you send an order, then get disconnected but it is not yet reported to NinjaTrader. The order request shouldnt even have an order or ticket number yet since it hasnt reached us to get the number yet. Then you would see that youre disconnected so you log back in. Its up to NinjaTrader how to display that order. We have no record of it. Most likely NinjaTrader would show that order status as unknown. You should also have a record of that in your NinjaTrader logs as well."



I would encourage you to try one of our free NinjaTrader demos, if you haven't already. And if you'd like to speak with my colleague directly with additional technical questions, I'd be happy to put you in touch. Just send me a private message with your contact details.
  • #8,213
  • Oct 22, 2015 2:33pm Oct 22, 2015 2:33pm
Quoting Jason Rogers
{quote} I told you we were working on it.
  • #8,214
  • Oct 22, 2015 3:15pm Oct 22, 2015 3:15pm
Trading Hours for End of Daylight Savings Time

Please note the upcoming changes to CFD trading hours due to the end of daylight savings time in Europe and the United States on 25 October and 1 November respectively. Complete details can be found at the FXCM Platform Update Center.


Forex Trading Hours

In terms of New York Time, the trading desk will still open at 5pm on Sunday and close at 5pm on Friday as always. However, since New York Time will shift on 1 November from GMT-4 to GMT-5, the trading desk hours will also shift by one hour in GMT terms. Starting that week, the trading desk will open at 22:00 GMT on Sunday and close at 22:00 GMT on Friday.


A special note for all MT4 clients on our New York Close servers

The time zone on our New York Close MT4 servers will change on the weekend of 1 November from GMT+3 to GMT+2. In this way, midnight on your MT4 charts will stay in line with the 5pm New York Close. If you have any EAs or indicators that use a GMT offset, please update them to GMT+2 that weekend.
  • #8,215
  • Oct 22, 2015 4:37pm Oct 22, 2015 4:37pm
Quoting Jason Rogers
{quote} Hi C0unterp0int, Sorry for not getting back sooner. I've heard back from my colleague and this was what he said: "Our API doesnt time out the connection until after 90 seconds. If we set the timeout to too short of a time period momentary drops in connection would cause you to get disconnected from the platform. That could be problematic for our clients who may have weaker connections. If we were to move it to a few seconds, its possible that clients in places like South Africa would never be able to connect or, if they did, theyd get disconnected...
Hi Jason and thanks very much for getting back to me. That information is helpful, and I have a few more technical questions that I would very much like to discuss with your colleague. For the record I am a lifetime license-holder for NinjaTrader and I have been trading all market types, except forex, since 1999. I'm an experienced and profitable short-term trader and for a variety of logistical reasons, trading 24hr markets like forex has become more appealing and important to me. Once I can get my questions and concerns taken care of, I am ready to join FXCM through NinjaBrokerage. Where I am completely inexperienced is in using this forum and I'm not quite sure how to send a private message on here, so if you could point me in the right direction I will get my contact info to you as I would like to discuss a few things with your FXCM colleague. Thanks again.
  • #8,216
  • Oct 23, 2015 9:58am Oct 23, 2015 9:58am
Quoting C0unterp0int
Where I am completely inexperienced is in using this forum and I'm not quite sure how to send a private message on here, so if you could point me in the right direction I will get my contact info to you as I would like to discuss a few things with your FXCM colleague. Thanks again.
Hi C0unterp0int,

You can go to my forum profile page: http://www.forexfactory.com/jason*rogers

Then click on the Message tab.
  • #8,217
  • Oct 25, 2015 3:51pm Oct 25, 2015 3:51pm
No trading functionality on my platform yet "trading is open" ?? any ideas?
  • #8,218
  • Oct 26, 2015 8:33am Oct 26, 2015 8:33am
Quoting TheGreatMilenko
No trading functionality on my platform yet "trading is open" ?? any ideas?
Hi TheGreatMilenko,

I just saw your post.When you say there was no trading functionality, could you tell me more about this? Were prices updating? Did you get an error message when trying to place an order? And are you still having this issue?

For future reference, please note that our live customer support team is available 24 hours a day, 7 days a weak to troubleshoot technical issues in real time over the phone. Our toll-free number in the UK is 0808 234 8789.
  • #8,219
  • Oct 26, 2015 11:07am Oct 26, 2015 11:07am
And so we head towards the end of another month, and still FXCM don't seem to be able to manage the "really difficult" business of showing accurate bid/ask lines on their charts. Promise after promise of "it's coming....just persevere a little longer". Seriously, how hard is it to do something that every other broker manages, even the really shit ones?

Jason, I appreciate it's not "your" problem, but it is your company's problem. You're misrepresenting current price on your charts and, unless the trader is savvy enough to identify the difference, they may think that the current price is what is shown on your charts. For me, I now need to find another broker. I can't keep mentally compensating for the difference between visual ask/bid and the 'actual' bid ask when I look at historical charts.

Such a shame. For a UK user, you've done everything else really well (managing deposits/withdrawals, quick response from helpdesk etc.). Decent spreads too on the pairs I trade.
  • #8,220
  • Oct 26, 2015 12:01pm Oct 26, 2015 12:01pm
Use their TS platform.
Mark ... Everything you have been told is a LIE
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