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FXCM Discussion

  • #8,181
  • Oct 7, 2015 5:00pm Oct 7, 2015 5:00pm
Quoting hatzius
Hi Jason, Wondering when you'll add some new pairs. There's no reason IMO that you're still offering USDHKD (it's just noise and pegged). What about SGDHKD, AUDHKD, etc?. some have great trends and are nice things to ride during the Asian session. Thai Baht is also a good alternative. Why are you guys so tight? :-)
Thanks for your suggestion, Hatzius

I've shared it with our trading desk and will let you know if we decide to offer the currency pairs you mentioned.
  • #8,182
  • Oct 7, 2015 9:00pm Oct 7, 2015 9:00pm
Quoting Jason Rogers
{quote} Hi Tasco, All our publicly available data regarding the SNB event is on our Investor Relations website. If you have additional questions about the SNB event or our stock, you can contact our Investor Relations department directly: http://bit.ly/1SEYg7W

Hello Jason. When will U.S. clients whom had their negative balances forgiven in the SNB event receive Form 1099-C from FXCM?
  • #8,183
  • Oct 8, 2015 4:46pm Oct 8, 2015 4:46pm
Quoting tasco
{quote} Hello Jason. When will U.S. clients whom had their negative balances forgiven in the SNB event receive Form 1099-C from FXCM?
Hi Tasco, if you have question about forms for your FXCM US account, please email our Operations department at [email protected].
  • #8,184
  • Oct 9, 2015 1:23am Oct 9, 2015 1:23am
Quoting Jason Rogers
{quote} {quote} {quote} {quote} The latest I've heard from our programmers is that testing of their MT4 chart solution to display our raw FX spreads is proceeding well and on pace for a late September/October release. I will keep you posted as I receive more info.


"Customised Solutions: Looking for something not available through our platform? ..."
YES WE ARE !!!

I just read that FXCM has already MT4 since 2008 !!!!!??? How many years are you obviously uninterested to provide to your MT4 clients a normal showing spread on the chart ? Or do you want us to believe that you are the ONLY broker incapable of programming what dozens of other brokers do well ?
  • #8,185
  • Oct 9, 2015 4:22pm Oct 9, 2015 4:22pm
Quoting CatMan
{quote} "Customised Solutions: Looking for something not available through our platform? ..." YES WE ARE !!! I just read that FXCM has already MT4 since 2008 !!!!!??? How many years are you obviously uninterested to provide to your MT4 clients a normal showing spread on the chart ? Or do you want us to believe that you are the ONLY broker incapable of programming what dozens of other brokers do well ?
Hi CatMan,

Prior to us introducing raw FX spreads pricing, all of our clients traded on all inclusive spreads which the MT4 charts reflected. In this earlier post, I explain why our MT4 charts don't yet reflect our raw FX spreads: http://www.forexfactory.com/showthre...05#post8522005
  • #8,186
  • Oct 9, 2015 11:26pm Oct 9, 2015 11:26pm
Did a withdrawal on Thursday night. Got the fund in my Singapore account on Friday. Fast service. Thanks Fxcm!
  • #8,187
  • Oct 12, 2015 11:21am Oct 12, 2015 11:21am
Quoting lithium1
Did a withdrawal on Thursday night. Got the fund in my Singapore account on Friday. Fast service. Thanks Fxcm!
That's great to hear, Li
Thanks for the feedback!
  • #8,188
  • Oct 16, 2015 2:09am Oct 16, 2015 2:09am
Anybody having problems with FXCM trading station?
Not able to login sometimes and failed to load chart
  • #8,189
  • Oct 16, 2015 3:34am Oct 16, 2015 3:34am
Quote
Anybody having problems with FXCM trading station?
Not able to login sometimes and failed to load chart

Yes for me the login also freezes.
  • #8,190
  • Oct 16, 2015 9:40am Oct 16, 2015 9:40am
Hello, I'm hoping that Jason Rogers will see this post.
I am an experienced short-term trader and NinjaTrader license-holder who is interested in trading Forex through the NinjaBrokerage IB for FXCM. I have been doing my due diligence on both the Ninja and FXCM side and have come across a rather startling issue that I hope you can address, as I signed up here at ForexFactory specifically to talk to you about it.

(1) -The Ninja/FXCM connection guide ( http://ninjatrader.com/ConnectionGui...nnection-Guide ) states: "Connection losses to FXCM are only reported approximately 1m30s after the fact from the API. It is possible to already be disconnected from FXCM and not have NinjaTrader be aware of this."

As you can imagine, as a short-term trader I find this totally unacceptable.
A trader could be opening and closing orders as well as moving current orders and be completely unaware that nothing is being implemented. This delay is far too long and could regularly cost an active trader a lot of money.

(2) -After asking NinjaTrader about this on their support forum, I was told that the API needs to be corrected on the FXCM side and that Ninja reports a connection loss as soon as it is told by the FXCM API, which unfortunately, is 1min30secs. Essentially they are stating that this is something that FXCM needs to fix and not Ninja.

My questions: Is there anything that can be done about this, sooner rather than later? Is there someone at FXCM that I could talk to about this to make it more of a priority? Any way to improve this to no more than a few seconds?

I was ready to open an account before I saw this, and to me it's just not possible or acceptable to trade actively and not know for 1min 30secs that you might be disconnected. I appreciate your time and effort to respond to all of my questions and concerns.

Thanks
  • #8,191
  • Oct 16, 2015 10:47am Oct 16, 2015 10:47am
Quoting DeepakJ
Anybody having problems with FXCM trading station? Not able to login sometimes and failed to load chart
Quoting KiForex
{quote} Yes for me the login also freezes.
Hi guys,

I notice both your forum profiles mention that you live in the Netherlands. We've received reports of connections issues from other traders in the area and are following up with the local ISPs to see if there's an issue affecting them.

In the meantime, if you still have trouble connecting on your platform, please note that you can call our trading desk 24 hours a day to place or modify your orders over the phone. You can call us toll-free in the Netherlands by dialing 00 800 2233 4466. (It's a Universal International Freephone Number, which is why it has more digits than a standard toll-free number in the Netherlands.)
  • #8,192
  • Oct 16, 2015 3:40pm Oct 16, 2015 3:40pm
Quoting C0unterp0int
Hello, I'm hoping that Jason Rogers will see this post. I am an experienced short-term trader and NinjaTrader license-holder who is interested in trading Forex through the NinjaBrokerage IB for FXCM. I have been doing my due diligence on both the Ninja and FXCM side and have come across a rather startling issue that I hope you can address, as I signed up here at ForexFactory specifically to talk to you about it. (1) -The Ninja/FXCM connection guide ( http://ninjatrader.com/ConnectionGui...nnection-Guide ) states: "Connection...
Hi C0unterp0int,

I don't use NinjaTrader myself, so I've asked one of my colleagues to look into your questions about the platform. I'll follow up with you as soon as I hear back from him.

Welcome to the forum!
  • #8,193
  • Oct 16, 2015 4:36pm Oct 16, 2015 4:36pm
Thanks for your help Jason. I really hope FXCM can fix their API and bring the connection loss notification to Ninja to a more acceptable 5-10 seconds. They will then have me ready to sign up as a new client!
  • #8,194
  • Oct 18, 2015 8:07pm Oct 18, 2015 8:07pm
Just wondering guys, how on earth do you trade with the charts that FXCM offer as mine are still showing the old pricing model, (mt4)
  • #8,195
  • Oct 19, 2015 10:19am Oct 19, 2015 10:19am
Quoting MinW
Just wondering guys, how on earth do you trade with the charts that FXCM offer as mine are still showing the old pricing model, (mt4)
May or may not be of some help.

  1. http://www.forexfactory.com/showthre...78#post8464878
  2. http://www.forexfactory.com/showthre...30#post8089230

TSLA: 30-Dec-22 123.18 // 16-Jun-23 260.54 **111.51%**
  • #8,196
  • Oct 19, 2015 5:22pm Oct 19, 2015 5:22pm
Quoting MinW
Just wondering guys, how on earth do you trade with the charts that FXCM offer as mine are still showing the old pricing model, (mt4)
Quoting Phylo
{quote} May or may not be of some help. http://www.forexfactory.com/showthre...78#post8464878 http://www.forexfactory.com/showthre...30#post8089230
Thanks for sharing that info, Phylo

MinW, prior to us introducing raw FX spreads pricing, all of our clients traded on all inclusive spreads which the MT4 charts reflected. In this earlier post, I explain why our MT4 charts don't yet reflect our raw FX spreads: http://www.forexfactory.com/showthre...05#post8522005

It's worth noting that we have now updated one of our MT4 demo servers (FXCM-EURDemo01) to reflect our raw FX spreads. This is the first step in implementing our MT4 chart solution to other servers including real account servers. In you would like to test the MT4 charts on this demo server for now, you can do so by registering for an EUR-denominated demo server on this page: http://bit.ly/1KHmsZ1
  • #8,197
  • Oct 20, 2015 6:34pm Oct 20, 2015 6:34pm
The latest version of Trading Station Desktop is now available for download.


We've made 176 performance enhancements to improve order execution and further stabilize the platform, along with many other polishes to functionality to optimize your trading experience. Below are a couple of the new features.


Good-Till-Date Entry Orders
Attached Image


Market Behavior Indicators
Attached Image (click to enlarge)
Click to Enlarge Name: 5hfwpNM.png Size: 37 KB
  • #8,198
  • Oct 20, 2015 11:30pm Oct 20, 2015 11:30pm
Does anyone know what leverage FXCM will let you trade a no-dealing desk account? Is 100x a fixed one setting, or can you set it lower?
...
  • #8,199
  • Oct 21, 2015 2:16am Oct 21, 2015 2:16am
Quoting Jason Rogers
In this earlier post, I explain why our MT4 charts don't yet reflect our raw FX spreads: http://www.forexfactory.com/showthre...05#post8522005 It's worth noting that we have now updated one of our MT4 demo servers (FXCM-EURDemo01) to reflect our raw FX spreads. This is the first step in implementing our MT4 chart solution to other servers including real account servers. In you would like to test the MT4 charts on this demo server for now...
Or more specifically for those already using an FXCM-MT4 just open a new demo account within your MT4 using the following.

Server: FXCM-EURDemo01
Account Type: UK

The UK one seems to be currently fully reflecting the raw FX spreads...
  • #8,200
  • Oct 21, 2015 5:05pm Oct 21, 2015 5:05pm
Quoting scalper40
Does anyone know what leverage FXCM will let you trade a no-dealing desk account? Is 100x a fixed one setting, or can you set it lower?
Hi Scalper,

The maximum leverage available on our No Dealing Desk (NDD) forex execution is 100:1 outside the US.

However, if you would like to use less leverage, it's important to understand that you're not required to use all the leverage that's available to you. For example, you may have a car with a top speed of 250kph, but that doesn't mean you ever drive at that speed.

This highlights difference between the maximum leverage that's available to you and the actual leverage that you use on your trades. When we say that we now offer you up to 100:1 leverage on NDD, that means the minimum margin requirement for your trades is 1% or $10 per 1k in open positions. How you use that available leverage is entirely up to you.

For example, I live in the US and CFTC regulations set a minimum margin requirement on forex trades of at least 2%. That allows me to use up to 50:1 leverage as a US trader. Even though I have that much leverage available to me, I don't exceed 10:1 leverage in my actual trades. That means I open only 1k in trades for every $100 in my account, even though I could open more.

Every trader has the freedom to use less leverage than the maximum that is available to them.
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