XM $30 deposit bonus debacle | Page 2 | Forex Factory

Options

Go to
Permalinks
Print Thread

Similar Threads

No Deposit Bonus Brokers 39 replies

No Deposit Bonus! 6 replies

What stands behind 10-20-30% Deposit bonus! 9 replies

brokers with no deposit bonus 1 reply

Free Bonus Deposit 1 reply

XM $30 deposit bonus debacle

  • #21
  • Mar 27, 2015 1:27am Mar 27, 2015 1:27am
XM should declare in plain terms in its bonus award rules that they will not grant it to anyone who was its recipient in the last 2 years or whatever else.

Unethical conduct would be awarding bonus and then taking it back by making some lame excuses on the basis of hindsight driven interpretations of vague terms.
  • #22
  • Mar 31, 2015 12:21pm Mar 31, 2015 12:21pm
I really don't know who you guys are dealing with. I use to be with FXDD.. The worst service ever. XM is good
Yes they might have a 10-30 second freeze between candles(not all the times but sometimes), I've noticed that so I trade with it by using my timer.

A LOT of new traders don't understand how orders are taken or closed ... using the Bid and Ask lines, sometimes it looks
like the order should have closed but it doesn't or an order open when it shouldn't.

I have had absolutely no problems funding or withdrawing from my accounts.

There is the one I run my EA on
and one I trade on

no problems with either.

I'm not a shrill I'm just happy
I'll pick up the crumbs don't need the whole pie
  • #23
  • Oct 18, 2015 4:14pm Oct 18, 2015 4:14pm
I have to say this broker sounds like they want to do the right thing, they offered to explain why someone could not withdraw a bonus as they were basically scamming. This is not really fair, in spite of how people think brokers are trying to screw them over. The other trader that got hammered over news time, well that happens I have seen all brokers go to pieces at news events even on their demo platforms, so live trading in a news event is asking for a kicking unless you know what you are doing.

What I liked was the way the broker asked for specific details so they could investigate the trade, that is professional. I once traded with IG index, who would always fill your shorts at the low of the news candle or the high depending which way you were trading. When I questioned it they said it was a news event. Not interested in putting it right at all.

My wife wants to trade so I will suggest XM and report back here on what happens.
  • #24
  • Oct 19, 2015 6:15pm Oct 19, 2015 6:15pm
XM = Cypress based bucket shop. I wonder if this is yet another russian owned 'forex' company? They dont serve Americans. And Americans are fine with that!
FF = Forex Faggots
  • #25
  • Oct 20, 2015 6:22pm Oct 20, 2015 6:22pm
When I started in trading I heard a lot of positive stuff about XM, but in recent times they are having a lot of negative stuff and their reputation is also getting down, I have not tried their service, so won’t go into details.
  • #26
  • Oct 21, 2015 6:37am Oct 21, 2015 6:37am
Quoting Fedricks
When I started in trading I heard a lot of positive stuff about XM, but in recent times they are having a lot of negative stuff and their reputation is also getting down, I have not tried their service, so wont go into details.
Dear Fedricks,

I was a bit surprised by your comment because XM has an impeccable reputation among online trading communities and traders from all over the world. Moreover, I am confident that if you were trading with XM, you would not have a single reason to doubt our reputation and quality of service XM is providing.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #27
  • Oct 25, 2015 12:09am Oct 25, 2015 12:09am
Quoting XM
{quote} Dear Fedricks, I was a bit surprised by your comment because XM has an impeccable reputation among online trading communities and traders from all over the world. Moreover, I am confident that if you were trading with XM, you would not have a single reason to doubt our reputation and quality of service XM is providing. Kind regards, Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
Good reputation maybe, doubtful activities however means stay away from!

https://www.lautorite.qc.ca/en/press...2015-00-0.html
  • #28
  • Edited 2:46am Oct 27, 2015 1:58am | Edited 2:46am
Quoting frenchiematt
{quote} Good reputation maybe, doubtful activities however means stay away from! https://www.lautorite.qc.ca/en/press...2015-00-0.html
Dear Frenchiematt,

The link which you shared above states that the AMF (The Autorit des marchs financiers) or in common language the French Financial Markets Authority is warning investors against 2 websites which were involved in fraud.

XM is not in this list.

The article continues with a list of Financial Operators which although not involved in any wrong doing are not authorized to operate in Quebec.

XM is listed in the second part of the article as an operator not authorized to carry out its services in Quebec but is not listed in this article for any wrongdoing.

Although XM is registered with the AMF (France) to offer its services in France, the AMF (Quebec) states that XM is not allowed to offer its services in Quebec.

Although we appreciate XM might not be the broker of choice for you, it would only be fair to say that your comments above are not valid and moreover not accurate for a broker with XM’s weight of reputation.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #29
  • Oct 27, 2015 1:13pm Oct 27, 2015 1:13pm
Quoting XM
{quote} Dear Frenchiematt, The link which you shared above states that the AMF (The Autorit des marchs financiers) or in common language the French Financial Markets Authority is warning investors against 2 websites which were involved in fraud. XM is not in this list. The article continues with a list of Financial Operators which although not involved in any wrong doing are not authorized to operate in Quebec. XM is listed in the second part of the article as an operator not authorized to carry out its services in Quebec but is not listed in this...
Hi Andrey! How are you? I did not mean to offend you. I just urge new traders to understand what goes on behind the scene.
Actually, Trading Point of Financial Instruments was my first broker when I first started trading. I researched the web for the best broker and all the reviews were pointing in your direction. You do have a good reputation! I cannot say otherwise.

However, to all new traders out there, please take 15 minutes to read thru the Terms and Conditions of any brokers. And I mean ANY brokers. They hide the truth in small characters so you don't have the full picture. They all care about your money! Not your performances. In fact they will teach you how to lose with their free webinars and free this and free that. But wait! They give you a bonus when you deposit money! How wrong can that be! If they give you money, it is definitely a great broker!
Please go to point 37.6 on the following link:
https://www.xm.com/assets/pdf/terms/...f-Business.pdf

Do you understand what I mean now? And this is just the tip of the iceberg. Make sure you do your research before placing your money.

Andrey, I take XM as an exemple but believe me, there are worst brokers out there! When I traded with you, the support was excellent! You might even of been my account manager...

Happy trading!

Matt
  • #30
  • Oct 28, 2015 5:47am Oct 28, 2015 5:47am
Quoting frenchiematt
{quote} Hi Andrey! How are you? I did not mean to offend you. I just urge new traders to understand what goes on behind the scene. Actually, Trading Point of Financial Instruments was my first broker when I first started trading. I researched the web for the best broker and all the reviews were pointing in your direction. You do have a good reputation! I cannot say otherwise. However, to all new traders out there, please take 15 minutes to read thru the Terms and Conditions of any brokers. And I mean ANY brokers. They hide the truth in small characters...
Hello Matt,

I hope you are doing well.

I am glad to hear to that you had a positive experience with XM and I completely agree with you that people need to do a proper research of a company, be it a bank, a broker, or any other financial services provider, before investing money.

However, I think that it is not fair to use XM (Trading Point of Financial Instruments) as an example in your advice to traders. We have built our reputation on trust, customer loyalty and excellent service, and I believe that some of your statements can mislead other traders and create a false impression of the company.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #31
  • Nov 1, 2015 3:38pm Nov 1, 2015 3:38pm
Quoting XM
{quote} Dear Rozay, It is not in our philosophy or our vision to upset any of our clients, however its not appreciated coming to respected forums making allegations about XM, which are false. You have opened more than 7 accounts from different emails, account numbers include: 2238676, 2227541, 64907, 2139311, 2227541, 2238676, 11142431. All these have been opened with the same name and the same documents but with different emails. Besides that this is is strictly not permitted I find it unethical to coming to the forexfactory.com...


JESUS ! WOW .maybe @XM you should just let this one slip coz as you can see he's a very loyal customer . lol
  • #32
  • Nov 7, 2015 5:41am Nov 7, 2015 5:41am
Quoting ericnyamu
{quote} JESUS ! WOW .maybe @XM you should just let this one slip coz as you can see he's a very loyal customer . lol
Basically, he open many accounts to get free 30$ to trade with it till he mange to win 70$~, rule only allowed him to get it once.

So make sure to read faqs like frenchiematt said before you join and broker.
I am not talking about scams rules, but unknown rules

Example:
-Broker A only allowed 100 trade at same time for micro accounts, but you are used to do more 150+ trade at same time in your old broker.
-You never read their rules....
-And just wonder why the heck more then 50+~ trade closed by themselves.....

So, like many new users, you just call them scam even though it's your fault for opening more than 100 trade at same time without reading their rules.
  • #33
  • Nov 9, 2015 5:03am Nov 9, 2015 5:03am
Quoting Fedricks
When I started in trading I heard a lot of positive stuff about XM, but in recent times they are having a lot of negative stuff and their reputation is also getting down, I have not tried their service, so wont go into details.
You want to hear something positive about XM? Here is a withdrawal proof of 18000$, over Skrill = http://www.photoshar.in/18k-withdrawal-xm
  • #34
  • May 7, 2016 2:04am May 7, 2016 2:04am
Quoting rockthepips
{quote} You want to hear something positive about XM? Here is a withdrawal proof of 18000$, over Skrill = http://www.photoshar.in/18k-withdrawal-xm

nothing new there anyone can withdraw his capital when he notices funny movements, the fact they had to lie against me to cover up their fake bonus says a lo about their company
  • #35
  • May 9, 2016 2:33am May 9, 2016 2:33am
Quoting rozay
{quote} nothing new there anyone can withdraw his capital when he notices funny movements, the fact they had to lie against me to cover up their fake bonus says a lo about their company
Dear rozay,

I have posted proof that you had multiple No Deposit Bonus registered that you opened using slightly different personal details. This is a direct violation of Terms and Conditions of the No Deposit Bonus promotions and the rules of the promotion are transparently posted on the website.

Needless to say, it is entirely unfair to accuse the company when, in fact, it was you who broke the rules and opened several accounts in order to get the bonus more than once.

Kind regards,
Andrey - Official Representative of XM (Trading Point of Financial Instruments Ltd.)
  • #36
  • May 15, 2016 5:44am May 15, 2016 5:44am
Hello XM, your live chat supporter says i can not get $30 welcome bonus on micro account because i signup standart account, i used to dont know there was micro account while i isgnup but i never get a bonus and never used account, cant your turn my account to micro account and give the $30 welcome bonus? If you accept i will move my current broker balance to this micro account after testing really.
  • #37
  • May 21, 2016 6:26pm May 21, 2016 6:26pm
​@ROZAY I have traded and still am trading with XM and I think they are fair and great customer service why would you want to withdraw your miner $30 from your trading account ? And its there for you to test there platform but you want to take it lol you sound fishy just being honest @jizzyjay my MT4 platform has never froze for a hour lol may couple minutes but all you need to do is log in and out common sense just like any other platform if that happened to me Il be on to customer service strait away but you did not ? Sounds a bit funny to me unless you did not care about getting your account cleaned 😐 any problems I have had with XM they have help all the way I don't think its fair to give negative feedback as by reading both of you twopost you both sound unprofessional in my eyes
  • #38
  • Jun 21, 2016 5:10am Jun 21, 2016 5:10am
Good day,

Can someone please point me in the direction of the XM server config file. Yes, I'm new'ish. Not at all sure about what XM offers but it seems legit... So I want to give it a try
  • #39
  • Sep 1, 2016 8:43am Sep 1, 2016 8:43am
Quoting XM
{quote} Dear rozay, I have posted proof that you had multiple No Deposit Bonus registered that you opened using slightly different personal details. This is a direct violation of Terms and Conditions of the No Deposit Bonus promotions and the rules of the promotion are transparently posted on the website. Needless to say, it is entirely unfair to accuse the company when, in fact, it was you who broke the rules and opened several accounts in order to get the bonus more than once. Kind regards, Andrey - Official Representative of XM (Trading Point...
HI
ARE YOU GUYS STILL PROVIDING 30 dollars no deposit bonus?
  • #40
  • Sep 5, 2016 4:06am Sep 5, 2016 4:06am
Quoting Neo1
{quote} HI ARE YOU GUYS STILL PROVIDING 30 dollars no deposit bonus?
When I got to this address it seems to me the bonus is still active = http://photoshar.in/xm-no-deposit-bonus
0 traders viewing now