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  • #7,821
  • Jul 9, 2015 6:04pm Jul 9, 2015 6:04pm
anyone else getting an error when connecting to myfxcm.com ? I have not been able to get reports in a week now and their tech support is clueless
Attached Image
  • #7,822
  • Jul 9, 2015 6:13pm Jul 9, 2015 6:13pm
Quoting jsr
{quote} It seems to me that this chart has a fixed scale. Look at the values. "4793974.??" is a big number. Right click the chart and select "Properties", go to the "Common" tab and make sure "Scale fix" is not selected. Hope it helps. If that is not the problem, then I don't know what is going on.
Quoting jusiur
need some help please, long time my FXCM EU H1 chart looks like this. Its the only TF with this problem. {image}
Hi Jsr,

It looks like you might have some bad H1 data on EUR/USD. Try deleting that data and reloading the chart. That should pull in our price data again:

  1. Go to Tools > History Center > Select EURUSD (should be a group just for EUR/USD) > Double click on EURUSD > Double click on H1.
  2. Select the top row then scroll down to the bottom (or at least till before the bad data starts) > Hold Shift and click the last row.
  3. That highlights everything. Then click Delete and reload the chart.

  • #7,823
  • Jul 10, 2015 6:25am Jul 10, 2015 6:25am
HI.
ive trawled through different places finding conflicting answers to my question which is simply;
What is the minimum deposit required to open a live fxcm MT4 spreadbet account?(im UK)
If someone could give me a current answer that would be great.
thx.
  • #7,824
  • Jul 10, 2015 7:18am Jul 10, 2015 7:18am
Quoting Spoon138
HI. ive trawled through different places finding conflicting answers to my question which is simply; What is the minimum deposit required to open a live fxcm MT4 spreadbet account?(im UK) If someone could give me a current answer that would be great. thx.
£2000 like it says on the "open an account" page.

http://www.fxcm.com/uk/open-account/
  • #7,825
  • Jul 10, 2015 9:59am Jul 10, 2015 9:59am
Is it possible that on different servers are different spreads?
  • #7,826
  • Jul 10, 2015 11:24am Jul 10, 2015 11:24am
Quoting Jason Rogers
{quote} {quote} Hi Jsr, It looks like you might have some bad H1 data on EUR/USD. Try deleting that data and reloading the chart. That should pull in our price data again: Go to Tools > History Center > Select EURUSD (should be a group just for EUR/USD) > Double click on EURUSD > Double click on H1. Select the top row then scroll down to the bottom (or at least till before the bad data starts) > Hold Shift and click the last row. That highlights everything. Then click Delete and reload the chart.
did that, thanks, problem solved.
Humble & Kalcker CLO2 = Covid killer
  • #7,827
  • Jul 10, 2015 2:12pm Jul 10, 2015 2:12pm
Quoting kalewis76
anyone else getting an error when connecting to myfxcm.com ? I have not been able to get reports in a week now and their tech support is clueless {image}
Hi Kalewis76,

I haven't heard reports of any other clients having issues loading the MyFXCM.com website. First, I would like you to check whether you can get reports through Trading Station. If you have Trading Station Desktop, simply log into your account from there and click on the Report button. If you don't already have the desktop version of the platform installed, you can try getting reports through Trading Station Web instead: https://tsweb.fxcorporate.com/

Please let me know whether or not that works for you, and we can proceed from there. Note that trading is closed from 5pm Friday to 5pm Sunday New York time. We sometimes use this time to perform routine maintenance and updates on our servers, so you may be unable to access reports over the weekend. If that is the case, please try again when trading reopens for the new week on Sunday at 5pm New York time.

Thanks and welcome to the forum!

Jason
  • #7,828
  • Edited 2:36pm Jul 10, 2015 2:23pm | Edited 2:36pm
Quoting mitch77
{quote} £2000 like it says on the "open an account" page. http://www.fxcm.com/uk/open-account/
the page you show says £2000 ,$ or euro. If I opened at $2000 that would only be like £1400 or so. I thought spread bet accounts had to be base currency £ . Can UK only spread bet account be in any base currency? I thought they based in £ and traded $.
  • #7,829
  • Jul 10, 2015 3:00pm Jul 10, 2015 3:00pm
Quoting Spoon138
HI. ive trawled through different places finding conflicting answers to my question which is simply; What is the minimum deposit required to open a live fxcm MT4 spreadbet account?(im UK) If someone could give me a current answer that would be great. thx.
Quoting mitch77
{quote} 2000 like it says on the "open an account" page. http://www.fxcm.com/uk/open-account/
Quoting Spoon138
{quote} the page you show says 2000 ,$ or euro. If I opened at $2000 that would only be like 1400 or so. I thought spread bet accounts had to be base currency . Can UK only spread bet account be in any base currency? I thought they based in and traded $.
Hi Spoon138,

As Mitch77 mentioned, the minimum to open a spread betting account is £2,000: http://bit.ly/1i0rzPw

All spread betting accounts are denominated in British pounds.
  • #7,830
  • Jul 10, 2015 3:08pm Jul 10, 2015 3:08pm
Quoting xoxo12
Is it possible that on different servers are different spreads?
Hi Xoxo12,

Different servers use the same spreads. Was there a particular reason you asked?
  • #7,831
  • Jul 10, 2015 3:09pm Jul 10, 2015 3:09pm
Quoting jusiur
{quote} did that, thanks, problem solved.
It's my pleasure, Jusiur

Glad that worked for you!
  • #7,832
  • Jul 12, 2015 8:25am Jul 12, 2015 8:25am
Jason,

What will happen to customer retail accounts (in 2018) in the event that Leucadia forces a sale of the company after the $300M debt is paid? When is it expected that fxcm will pay off this debt?

Thanks.
  • #7,833
  • Jul 14, 2015 10:35am Jul 14, 2015 10:35am
Quoting nonlinear
Jason, What will happen to customer retail accounts (in 2018) in the event that Leucadia forces a sale of the company after the $300M debt is paid? When is it expected that fxcm will pay off this debt? Thanks.
Hi NL,

Our goal in the near-term is to pay down a majority of the loan. To quote our CEO Drew Niv: "FXCM is pleased with how our debt reduction plan is proceeding. We are ahead of plan and the results of the FXCM Japan sale exceeded our expectations. With all the increased attention to our other properties, we are expecting robust and competitive auctions for the other non-core assets we have targeted to sell." Listen to the May 11 earnings call for more details on our plan: http://edge.media-server.com/m/p/f6ky95fb

I get the impression you might be asking these questions because you are concerned client funds would somehow be at risk in the event of a possible sale. It's important to note that our regulators around the world are aware of the terms of the Leucadia loan and would not have allowed those funds to count towards our regulatory capital requirements with them if that were the case.

The financing we received from Leucadia has strengthened our balance sheet and gives us the opportunity to grow our core business. With Leucadia, our pockets are even deeper and we aren't going anywhere. Additionally, all of our regulated entities except the U.S. provide clients with segregated funds. Our UK regulated entity through the FSCS even offers clients £50,000 per person in protection. Canada has similar insurance for retail traders of up to $1 million CAD.
  • #7,834
  • Jul 14, 2015 12:17pm Jul 14, 2015 12:17pm
"Additionally, all of our regulated entities except the U.S. provide clients with segregated funds."


Jason, what about us, USA Citizens, who are worried about our non segregated funds after what happened in January and therefore timid to deposit more.

What words of encouragement can you provide?
  • #7,835
  • Jul 14, 2015 12:29pm Jul 14, 2015 12:29pm
Downloading data from FXCM (or any other MT4 broker) is a real work of patience. And when you don't get it right, al your Back Testing will be bad and your real live trades will be very different (=losing money) compared to the Back Tests !!!
Read here
Also only now I found out that MT4 is actually FAKING tick data in it's history. That means only the ticks that you see in the current bar are real. The other bars when you run the BT have randomly generated ticks. Just a guess based on "open, high low close". I discuss this under my usual name Pipperoni HERE.
  • #7,836
  • Jul 14, 2015 2:41pm Jul 14, 2015 2:41pm
Quoting driven18
"Additionally, all of our regulated entities except the U.S. provide clients with segregated funds." Jason, what about us, USA Citizens, who are worried about our non segregated funds after what happened in January and therefore timid to deposit more. What words of encouragement can you provide?
  • #7,837
  • Edited 5:17pm Jul 14, 2015 5:02pm | Edited 5:17pm
Quoting driven18
"Additionally, all of our regulated entities except the U.S. provide clients with segregated funds." Jason, what about us, USA Citizens, who are worried about our non segregated funds after what happened in January and therefore timid to deposit more. What words of encouragement can you provide?
You highlight an important point about forex trading in the US. Unlike in other countries, there is no insurance or segregated funds status for forex accounts in the US. However, US regulations prohibit anyone but US-regulated brokers from offering forex trading to US residents. Therefore, if you're trading forex in the US, the capitalization of your broker becomes all the more important. Below are the latest capital figures for US-regulated forex brokers (RFEDs) as reported to the CFTC.

Attached Image


Despite the events of January 15, 2015, FXCM remains in a strong competitive position with excess regulatory capital (over $200 million worldwide) and operation cash (over $300 million) similar to before the SNB event.
  • #7,838
  • Jul 14, 2015 5:29pm Jul 14, 2015 5:29pm
Quoting CatMan
Downloading data from FXCM (or any other MT4 broker) is a real work of patience. And when you don't get it right, al your Back Testing will be bad and your real live trades will be very different (=losing money) compared to the Back Tests !!! Read here Also only now I found out that MT4 is actually FAKING tick data in it's history. That means only the ticks that you see in the current bar are real. The other bars when you run the BT have randomly generated ticks. Just...
Have you considered using a platform other than MT4? FXCM offers other platforms with back testing capabilities.
  • #7,839
  • Jul 14, 2015 6:43pm Jul 14, 2015 6:43pm
Quoting Jason Rogers
{quote} You highlight an important point about forex trading in the US. Unlike in other countries, there is no insurance or segregated funds status for forex accounts in the US. However, US regulations prohibit anyone but US-regulated brokers from offering forex trading to US residents. Therefore, if you're trading forex in the US, the capitalization of your broker becomes all the more important. Below are the latest capital figures for US-regulated forex brokers (RFEDs) as reported to the CFTC. {image} Despite the events of January 15, 2015, FXCM...
What about FXCM UK?
  • #7,840
  • Jul 15, 2015 11:10am Jul 15, 2015 11:10am
Hello Jason,
On FXCM site I saw "The minimum deposit to open Custodial Account is $250,000"
can you explain it more in detail,
how it works?
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