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EXNESS official representative

  • #581
  • Feb 10, 2015 9:40pm Feb 10, 2015 9:40pm
Quoting ybfjax
{quote} New issue: the contract specifications page does not have cent account tab. https://www.exness.com/intl/en/forex/specifications/ Is there a separate page with the cent account specifications? edit: another issue: https://www.exness.com/intl/en/history_quotes/ is not showing up. I'm wondering if you do keep historical tick data for your platform?

Dear ybfjax,

cent account tab displays on the contract specification page https://www.exness.com/intl/en/forex/specifications/

We bring our apologies for any inconvenience caused.
  • #582
  • Edited 10:20pm Feb 10, 2015 10:05pm | Edited 10:20pm
Quoting FxTyran
{quote} I's sorry to be a difficult one, but, if you say that you do somewhere $200 bl volume a month, and that your losses are 1,6% of your capital, and compared to FXCM, whose monthly volume is around $450 bl, and they lost $225 million, then just by the most primitive calculations you should have lost somewhere around $100 mil. And if it is just 1.6% of your capital, then your capital should be $6,25 billion. Damn. That's some hard line Russian Oligarch backing you have. Guys, no offence, but somewhere the numbers you give out are either wrong...
FXCM monthly volume and their loss cannot be used to determine other brokers' losses or market cap. It's all about the total exposure to chf and where clients were stopped out. A company may have $900 billion monthly volume (twice FXCM) but if nobody had any chf position or negative balance, the total loss would be zero. However, according to your "primitive calculations" there would be $450 million down the drain. Hope it makes sense.
Now , they are saying they lost 1.6% of their capital but again you are using faulty logic to arrive at the 6.25 billion figure by comparing it to the FXCM numbers. Just my 2 cents
  • #583
  • Feb 11, 2015 3:05am Feb 11, 2015 3:05am
Quoting FxTyran
{quote} I's sorry to be a difficult one, but, if you say that you do somewhere $200 bl volume a month, and that your losses are 1,6% of your capital, and compared to FXCM, whose monthly volume is around $450 bl, and they lost $225 million, then just by the most primitive calculations you should have lost somewhere around $100 mil. And if it is just 1.6% of your capital, then your capital should be $6,25 billion. Damn. That's some hard line Russian Oligarch backing you have. Guys, no offence, but somewhere the numbers you give out are either wrong...

Dear FxTyran,


Let me draw your attention to the fact, that there is a big difference between numbers of trading volumes and company's capital, therefore we should not compare them to each other and to other companies' numbers.

When we analyzed losses we told that EXNESS' total losses amounted to less than 1.6% of the company's capital. We can say, that due to the well considered strategy, EXNESS wasn't significantly affected by the situation with CHF pairs.

I can inform you, that currently company's capital has reached approximately 50 000 000 USD.

The exact amount confirmed by independent auditors will be published on our website.

If you have any questions regarding this case, please, let me know it.
  • #584
  • Feb 11, 2015 3:53am Feb 11, 2015 3:53am
Quoting belief
my only gripe is no fix spread? and the spread of AUDUSD and EURJPY is 4pips so wide?

Dear belief,

I would like to inform you that our spread is dynamic, it changes depending on the current market situation.

The important economic news releases might affect the current spread, in this case spread can widen 3-4 times.

Now traders who prefer fixed spreads can also trade at EXNESS.

As you know fixed spreads has advantage such as a predictable spread in changing market conditions.

You can find the list of currency pairs with fixed spread on the EXNESS website https://www.exness.com/forex/specifications/

Trading conditions for financial instruments with a fixed spread are published here , in order to start trade these instruments you must review and accept the agreement following that link.


Quoting belief
what is the implication of Market maker with Non-dealing desk?
pros and cons?
As I have mentioned, it means that we provide the Market maker accounts (Mini, Classic) and ECN accounts.

Unfortunately, I can't say the advantages and disadvantages of this system, but you have the opportunity to compare all accounts in our company.

Here are presented the detailed conditions for the each account type.

As the execution is different for Market maker and ECN accounts, you may also open trial accounts to try them and choose the suitable one.

Please, if you have more questions I would be glad to answer them.
  • #585
  • Feb 11, 2015 7:32am Feb 11, 2015 7:32am
Quoting EXNESS
{quote} Dear FxTyran, Let me draw your attention to the fact, that there is a big difference between numbers of trading volumes and company's capital, therefore we should not compare them to each other and to other companies' numbers. When we analyzed losses we told that EXNESS' total losses amounted to less than 1.6% of the company's capital. We can say, that due to the well considered strategy, EXNESS wasn't significantly affected by the situation with CHF pairs. I can inform you, that currently company's capital has reached approximately 50 000...
Ok, I get it. So basically, most of the flow was internalised, i.e. Market Maker. That was the only thing you had to tell.
  • #586
  • Feb 11, 2015 9:45pm Feb 11, 2015 9:45pm
Quoting ybfjax
{quote} another issue: https://www.exness.com/intl/en/history_quotes/ is not showing up. I'm wondering if you do keep historical tick data for your platform?

Dear ybfjax,

As I promised you, our technical specialists have examined this case.

This issue already resolved, now you can download the quotes history https://www.exness.com/history_quotes/

We bring our apologies for any inconvenience caused.
  • #587
  • Feb 12, 2015 11:25pm Feb 12, 2015 11:25pm
Quoting EXNESS
{quote} Dear ybfjax, As I promised you, our technical specialists have examined this case. This issue already resolved, now you can download the quotes history https://www.exness.com/history_quotes/ We bring our apologies for any inconvenience caused.
Quoting EXNESS
{quote} Dear ybfjax, cent account tab displays on the contract specification page https://www.exness.com/intl/en/forex/specifications/ We bring our apologies for any inconvenience caused.
Looks good.

I see that the history quotes is limited to 1 min data. do you have any plans to store tick data?
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  • #588
  • Feb 13, 2015 4:40am Feb 13, 2015 4:40am
Quoting ybfjax
{quote} {quote} Looks good. I see that the history quotes is limited to 1 min data. do you have any plans to store tick data?

Dear ybfjax,


The quotes history contains information on the exchange rates of forex currency pairs and other financial instruments over various time periods.

We offer different time frames, besides М1 you can use M5, M15, M30 and many others.
  • #589
  • Edited 12:19pm Feb 13, 2015 11:59am | Edited 12:19pm
Quoting EXNESS
{quote} Dear r41225, Thank you for the notification. Our specialists are working on this issue. We bring our apologies for any inconvenience caused. May i remind you that according to new rule for currency pairs with CHF, the margin will correspond to leverage of 1:40 or 2.5% of the transaction volume.
As the pictures I've posted earlier show, margin for 0.1 lot of EURUSD was about $113 while for the same lot of CHFJPY, it was about $34000, that's a MASSIVE difference, it's not 2.5%, it's more like 300% & the Trader's Calculator is still showing similar margin requirements for the said pairs & that's why I believe my CHFJPY buy-stop was rejected & the market-order gave me the "Not enough money" message.

Now, my GBPCHF buy-stop was rejected & when I tried the market-order, it was rejected for "Not enough money" when clearly, I've more than sufficient free margin for 0.04 lots of GBPCHF.

Trading on Oil has also been disabled. I tried to enter a couple of trades yesterday but they didn't go through.
Attached Image (click to enlarge)
Click to Enlarge Name: gbpchfm-m15-exness-ltd-2.png Size: 141 KB
  • #590
  • Feb 15, 2015 8:14pm Feb 15, 2015 8:14pm
what are the trading hours for your different forex, CFD, and metals (gold/silver)? I see that gold tends to open later than other pairs and may be closed during certain times of the day.

I tried this link, but nothing specific for the server-time hours per symbol.
https://www.exness.com/forex/trade_sessions/

The contract specifications link also does not have trading hours (in server time) listed.
https://www.exness.com/forex/specifications/

If you have a specific link that lists Exness trading hours for its instruments, please provide it.
Measure trends automatically with zero lag
  • #591
  • Feb 16, 2015 3:41am Feb 16, 2015 3:41am
Quoting r41225
{quote} As the pictures I've posted earlier show, margin for 0.1 lot of EURUSD was about $113 while for the same lot of CHFJPY, it was about $34000, that's a MASSIVE difference, it's not 2.5%, it's more like 300% & the Trader's Calculator is still showing similar margin requirements for the said pairs & that's why I believe my CHFJPY buy-stop was rejected & the market-order gave me the "Not enough money" message. Now, my GBPCHF buy-stop was rejected & when I tried the market-order, it was rejected for "Not enough money" when clearly, I've more than...

Dear r41225,

Due to the technical issue on the Trader's Calculator page the margin for pairs with CHF (Swiss Franc) is not correct.

Specialists are working on solving this iusse and it can be fixed soon,most probably even today.

Moreover, Sweet Crude Oil is not available for trade at this moment.

Traders will be informed when the ability to trade CL symbol resumes
  • #592
  • Feb 16, 2015 3:44am Feb 16, 2015 3:44am
Quoting ybfjax
what are the trading hours for your different forex, CFD, and metals (gold/silver)? I see that gold tends to open later than other pairs and may be closed during certain times of the day. I tried this link, but nothing specific for the server-time hours per symbol. https://www.exness.com/forex/trade_sessions/ The contract specifications link also does not have trading hours (in server time) listed. https://www.exness.com/forex/specifications/ If you have a specific link that lists Exness trading hours for its instruments, please...

Dear ybfjax,

I would like to inform you that the Forex Market and CFD Market are open from Sunday 21.00 GMT+0 through Friday 22.00 GMT+0.

When we speak about Gold and Silver we should pay attention that trade opens later.

You can trade these two instruments from Sunday 23.00 GMT+0 until Friday 22.00 GMT+0 with a 45-minute break each day beginning at 22.15.

Information about trading sessions you can find on this webpage.
  • #593
  • Feb 16, 2015 11:12pm Feb 16, 2015 11:12pm
Quoting EXNESS
{quote} Dear ybfjax, I would like to inform you that the Forex Market and CFD Market are open from Sunday 21.00 GMT+0 through Friday 22.00 GMT+0. When we speak about Gold and Silver we should pay attention that trade opens later. You can trade these two instruments from Sunday 23.00 GMT+0 until Friday 22.00 GMT+0 with a 45-minute break each day beginning at 22.15. Information about trading sessions you can find on this webpage.
Thanks for the clarification. The link you provide does not detail the market hours in Exness mt4 market watch time (server time). Perhaps you should update it to reflect your reply.
Measure trends automatically with zero lag
  • #594
  • Feb 17, 2015 1:27am Feb 17, 2015 1:27am
Quoting ybfjax
{quote} Thanks for the clarification. The link you provide does not detail the market hours in Exness mt4 market watch time (server time). Perhaps you should update it to reflect your reply.
Dear ybfjax,

Thank you for your attention.

I have passed this information to our specialists for consideration.

If you have any other recommendations, don't hesitate to share it with us.
  • #595
  • Edited 3:52pm Feb 17, 2015 3:28pm | Edited 3:52pm
Quoting EXNESS
{quote} Dear ybfjax, Thank you for your attention. I have passed this information to our specialists for consideration. If you have any other recommendations, don't hesitate to share it with us.
Quoting EXNESS
{quote} Dear ybfjax, I would like to inform you that the Forex Market and CFD Market are open from Sunday 21.00 GMT+0 through Friday 22.00 GMT+0. When we speak about Gold and Silver we should pay attention that trade opens later. You can trade these two instruments from Sunday 23.00 GMT+0 until Friday 22.00 GMT+0 with a 45-minute break each day beginning at 22.15. Information about trading sessions you can find on this webpage.

I looked back in the 1 minute chart the last couple of days. It appears it is a 1 hour break from 22:00-23:00 for metals.

BTW, do you have a holiday schedule for the metals? Some holidays, especially USA federal holidays tend to close these markets?
Measure trends automatically with zero lag
  • #596
  • Feb 18, 2015 2:20am Feb 18, 2015 2:20am
Quoting ybfjax
{quote} {quote} I looked back in the 1 minute chart the last couple of days. It appears it is a 1 hour break from 22:00-23:00 for metals. BTW, do you have a holiday schedule for the metals? Some holidays, especially USA federal holidays tend to close these markets?

Dear ybfjax,

Would you be so kind, please, send me more detailed information for examination the situation, namely the symbol and date to my email:[email protected] .

I will check and answer it.

Information about holidays you can find on our website https://www.exness.com/forex/holiday_schedule/

Thank you.
  • #597
  • Feb 18, 2015 4:03pm Feb 18, 2015 4:03pm
3.7 pips for AUDUSD? omg.
  • #598
  • Feb 19, 2015 12:10am Feb 19, 2015 12:10am
Quoting belief
3.7 pips for AUDUSD? omg.

Dear belief,

I would like to remind you that spread is dynamic and reflects the current market situation.

Due to high volatility on the market, spread might increase before and after weekends or when the important economic news is released.

As i have already informed you now you can use infstruments with fixed spread.

You can find the list of currency pairs with fixed spread on the EXNESS website https://www.exness.com/forex/specifications/
  • #599
  • Feb 27, 2015 1:32am Feb 27, 2015 1:32am
Quoting aiming4stars
{quote} I think only the ninjatrader platform stores tick data. Not sure MT4 is even capable of doing that.
Dear aiming4stars,

We do not have such possibility to store tick data, but our clients can download the quotes history from website https://www.exness.com/history_quotes/
  • #600
  • Feb 28, 2015 2:59pm Feb 28, 2015 2:59pm
Quoting aiming4stars
{quote} I think only the ninjatrader platform stores tick data. Not sure MT4 is even capable of doing that.
x
You are correct. Platforms like NT and MC can collect/store tick data. But MT4 is limited to 1 min bars. However with Tick Data Suite, you can import the tick data from a csv file and store it as an mt4 compatible backtester history file. Then replay the market with the real spreads.

Spreads do vary slightly enough from broker to broker, and ideally you want the exact spread that the broker you intend to usebut it is a much closer approximation than

Although one positive: the same 'type' of broker or type of account will usually be similar in price feed (ECN = ECN, STP = STP, etc) with little variance.
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