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  • #6,821
  • Jan 29, 2015 12:16am Jan 29, 2015 12:16am
Quoting dav75
Guys, I am from Australia and have juts received this from FXCM>>>>>>> Dear Client, FXCM has important news regarding your account(s): Your debit balance(s) resulting from the January 15, 2015 Swiss National Bank announcement that they will no longer support a self-imposed floor on the EUR/CHF exchange rate, has been forgiven. Please Note: This does not release you from any other obligations, terms, or conditions of your master trading agreement with FXCM....
Traders whose negative balances are now forgiven have never ever right to complain about bank bailouts...

But I am happy for all of you anyway
  • #6,822
  • Jan 29, 2015 12:40am Jan 29, 2015 12:40am
Quoting kgl6kgl6
my account has NOT been reset to zero. Another else?? Looks like I need to find myself a lawyer.
Mine not cleared.

As posted yesterday on the other file:

- 90% forgiven, 10% must pay, detail here under
- http://ir.fxcm.com/releasedetail.cfm?ReleaseID=893269

  • #6,823
  • Jan 29, 2015 12:54am Jan 29, 2015 12:54am
I remember reading somewhere that FXCM will not consider adding MT5 to their portfolio of forex trading clients until their customer base showed interest.
Well, I'm announcing my interest. Anyone with me?
  • #6,824
  • Jan 29, 2015 1:00am Jan 29, 2015 1:00am
Quoting Jason Rogers
{quote} Hi Yazzie, The 3% margin requirements for AUD and JPY put in place by the NFA will remain since these were ordered by the regulator. The latest US margin requirements are shown here: http://bit.ly/1JJsALU
Hello Jason,
I have a question about this increased Margin requirement for AUD & JPY pair imposed by NFA. Is this seems to be a temporary measure or more of a permanent one? Has NFA ever increased Margin requirements temporarily in past? I was just wondering.

Raindrop
  • #6,825
  • Jan 29, 2015 2:05am Jan 29, 2015 2:05am
FXCM did lower the Margin today, AUD/USD is now $ 1000
  • #6,826
  • Jan 29, 2015 3:34am Jan 29, 2015 3:34am
Very well, 100x leverage back, negative balances issues fixed (i hadn't any negative balance though), looks like fxcm is again in the business stronger than before.

I had also a withdraw this week, hit my bank in less than 12 hours (SEPA transfer), always serious, fast, reliable and professional.

I see so many negative posts about fxcm recently, well for me it remain the best broker, and i'm staying with them.

As for the AUD spikes, aud pairs use to do such spikes on a regular basis (almost once every week), i noticed that a few other brokers don't have this kind of aud spikes, and many other brokers do have the same spikes.

Whatever it is, it's nothing new, the only advice i can give is to not trade aud pairs (the phenomenon is confined to aud, only sometime nzd too, but rarely) or just avoid using stoplosses or big leverage on such currencies.

I personally don't trade aud pairs anymore for the spike reason (i had spiked out badly one time in gbpaud, not a great experience).
  • #6,827
  • Jan 29, 2015 3:35am Jan 29, 2015 3:35am
my -25000k has been reset.how about the 15000k i lost in the first place
  • #6,828
  • Jan 29, 2015 3:44am Jan 29, 2015 3:44am
Quoting domo xf
my -25000k has been reset.how about the 15000k i lost in the first place
25000k is 25million.
Are you sure about that?
  • #6,829
  • Jan 29, 2015 5:02am Jan 29, 2015 5:02am
well spotted maokun .that is post traumatic stress disorder.big round of applause for fxcm.im still closing my account.i could work there on the dealing desk!
  • #6,830
  • Jan 29, 2015 6:02am Jan 29, 2015 6:02am
Quoting esprit
Jason, As a customer and stock holder I would like you to please respond to the previous posts regarding the discrepancy in the Negative Account Balance Protection as per the various videos and statements you have made as a company. Can you do that please? If not please simply say so. Thank you
Jason's ignoring you........
  • #6,831
  • Jan 29, 2015 8:08am Jan 29, 2015 8:08am
Quoting KeyframeHR
{quote} But even web one is better than other crapware out there. I've demoed that cTrader web on FxPro, what a horrible experience. Charts are barely visible, cant unlock vertical autofit, everything you click regarding positioning is done without ok-ing first. Terrible. If 50:1 is as low as fxcm goes and no further surprises, I am staying for sure. PS Didn't have a stroke, just typing on tablet with fat fingers. Sorry.

What are you on about? cTrader charts barely visible???? Are you sure its cTrader you are using? No other platform can compare with the charting quality and abilities of cTrader and I tried a couple of them , especially mt4

Regarding positioning, did you even take the time to go into the quicktrade options and decide how it should work?

Only correct thing you said is about vertical autofit, I couldn't find a way to unlock it either.
  • #6,832
  • Jan 29, 2015 9:58am Jan 29, 2015 9:58am
Quoting esprit
Jason, As a customer and stock holder I would like you to please respond to the previous posts regarding the discrepancy in the Negative Account Balance Protection as per the various videos and statements you have made as a company. Can you do that please? If not please simply say so. Thank you
Quoting TheGreatMilenko
{quote} Jason's ignoring you........
Hi Esprit,

Thank you for being both a client and stock holder of FXCM. Since we're a publicly traded company, please understand there are some things, I can't discuss until the information is ready for release on a wide basis, so thanks for your patience. While I'm not authorized to comment on FXCM stock, you can direct related questions to our Investor Relations department: http://ir.fxcm.com/contactus.cfm
  • #6,833
  • Edited 10:30am Jan 29, 2015 9:58am | Edited 10:30am
Quoting Seitecu
Hello, is ECN possible for non active-trader accounts? Also, what is the minimal size of position for ECN model with FXCM? How fast in ms is execution of positions for STP and ECN model? How different are commisions fees for standart lot with ECN and STP model or they are same?
Hi DK,

The terms ECN and STP are often used interchangeably in retail forex. Could you clarify what exactly you are looking for when you ask for ECN as opposed to STP? FXCM uses the term NDD to describe our No Dealing Desk forex execution, where each client order is offset one-for-one with the best prices quoted from competing liquidity providers. On the NDD model, FXCM does not profit from your losses or lose from your profits. Instead, we make our money from your trading volume.

Quoting Seitecu
Is this ECN model possible to use with some enhanced trading station 2 where will be depth of market?
Our Active Trader clients are currently beta testing a version of Trading Station that offers market depth. I'll post an update here should that feature become available to all our clients.

Quoting Seitecu
Also, I am interested in cTrader platform. Does FXCM consider at this time to provide cTrader platforms?
FXCM is always open to considering new platforms. That said, we haven't received many requests for cTrader so far. Was there a particular feature of cTrader you were after? Here's info on the platforms FXCM currently offers: http://bit.ly/15VLeku

Quoting Seitecu
With ECN model is also limited amount of ticks, or only with STP (1500)... Can FXCM provide more ticks or 1500 is the max. for all type of accounts which you provide?
While I don't have these details at the moment, I could arrange a follow up for you with one of our tech specialists, if you send me a private message with your contact details.

Quoting Adal
{quote} You should see the FXCM level 2 feed. Only 55 instruments, but with 10 levels on each side that's 40 GB per day My financial feeds in total are pulling 1600 GB per month.
@Adal as I recall, you're an expert on compiling tick data from FXCM's price feed. I would appreciate any such suggestions you could share with DK. Thanks!
  • #6,834
  • Jan 29, 2015 10:32am Jan 29, 2015 10:32am
Quoting Purec
{quote} I have a question Jason ... As you can see here : http://www.forexfactory.com/purec/15 I opened a couple of days ago a demo at FXCM US . Then a gentleman from UK sent me an email . I requested him to change my base currency and amount to what I specified . BIG QUESTION TO ASK YOU : WHY IN HELL HAVE I 200:1 LEVERAGE WHEN I OPENED A DEMO HERE : http://www.fxcm.com/mt4-trading-demo/ ??? EDIT : My question is ... Am I still with FXCM US or my ass was moved to FXCM UK ?
Hi Purec,

If you signed up for an MT4 demo using the FXCM US link you mentioned, then it would be set up with a max of 50:1 leverage to comply with CFTC regulations: http://www.fxcm.com/mt4-trading-demo/

However, you mentioned that you requested a demo account in a different currency. Your profile link shows a Euro-denominated trading account, so most likely the login details my colleague in the UK provided you were for an FXCM UK demo.

If you would prefer an FXCM US demo denominated in Euros, then this is how to set one up:

  1. On your MT4 platform, go to File > Open an Account.
  2. Select the trading server FXCM-EURDemo01 and hit Next.
  3. Select New demo account and hit Next.
  4. When filling in your details, please select USA for your Account Type.


http://i.imgur.com/uv0ZttG.png

  • #6,835
  • Jan 29, 2015 10:38am Jan 29, 2015 10:38am
Jason,

Can you explicitly state the current terms under which we would be trading? I think before opening a trade it would be now required to know if we are to expect to not be liable in case of a negative balance. This is really a question that any new client should have, and for that matter anyone trading with you. I ask this because honestly I have absoluetly no idea where we stand right now on this, and frankly thus I have zero way to understand my risk while trading with you. I would like to know the terms under which I am trading at present.

Thank you
  • #6,836
  • Edited 11:23am Jan 29, 2015 10:49am | Edited 11:23am
Quoting Purec
{quote} And another problem ... On my old demo ( normal created demo - fxcm.com - 50k USD - USDDemo1 server ) I HAD NO SUNDAY CANDLES !!! Now when that gentleman created for me another demo - 2k EURO - EURODemo1 server ) I HAVE SUNDAY CANDLES . WHICH I DON'T LIKE !!!
Hi Purec,

There is no Sunday candle on your USD demo, because all our USD MT4 servers are set to the server time GMT+2. That way midnight on the MT4 charts is in sync with the daily close at 5pm New York Time. Such charts are referred to by MT4 users as New York Close charts.

By contrast, our EUR MT4 servers are set to a different time zone, which results in a Sunday candle. I will pass your feedback onto management that you would like New York Close charts on our EUR MT4 servers. Feedback from clients like you is why all our USD and AUD are now set to the New York Close:

  1. http://www.forexfactory.com/showthre...33#post7215433
  2. http://www.forexfactory.com/showthre...90#post7945490

  • #6,837
  • Jan 29, 2015 11:23am Jan 29, 2015 11:23am
Jason, I was not aware there is a new Trading Station beta for Active Traders? Did not receive any communication on this? Features? Benefits over the current Trading station?

"Our Active Trader clients are currently beta testing a version of Trading Station that offers market depth. I'll post an update here should that feature become available to all our clients."
  • #6,838
  • Jan 29, 2015 11:34am Jan 29, 2015 11:34am
Hi there. Are there still people out here with negative balances in their FXCM accounts? Mine are still not cleared, which seems to end in a legal battle with FXCM...
  • #6,839
  • Jan 29, 2015 1:22pm Jan 29, 2015 1:22pm
Quoting Jason Rogers
Since we're a publicly traded company, please understand there are some things, I can't discuss until the information is ready for release on a wide basis, so thanks for your patience. While I'm not authorized to comment on FXCM stock
Shame, really...

I'd be interested in your thoughts on having such wonderful press, giving a little peace to traders and an 8% drop in today's prices.

Of course, this could have been possible to further insider activity, such as more liquidation...
Could be due to the fact that with a 230 million hit taken, you are only actively seeking a supposed 60% of these funds.
Maybe due to the fact that this gives market forecast of $.60/share a probable likelihood of being a true market evaluation after accepting responsibility on these initial claims.

Or could just simply be consumer confidence.

With the no longer apparent leveraged idea of customers being both stock holders and traders, now that the negative balances have been wiped off the books, these folk not only no longer want to trade with FXCM, but want to completely wash their portfolio of anything FXCM related.



So many reasons for a stock to fall these days...any trader perspective would most certainly be welcomed...
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Money Can't Buy Happiness. Poverty Can't Buy SHIT! You Choose!
  • #6,840
  • Jan 29, 2015 2:42pm Jan 29, 2015 2:42pm
Quoting Jason Rogers
{quote} Hi Purec, There is no Sunday candle on your USD demo, because all our USD MT4 servers are set to the server time GMT+2. That way midnight on the MT4 charts is in sync with the daily close at 5pm New York Time. Such charts are referred to by MT4 users as New York Close charts. By contrast, our EUR MT4 servers are set to a different time zone, which results in a Sunday candle. I will pass your feedback onto management that you would like New York Close charts on our EUR MT4 servers. Feedback from clients like you is why all our USD and AUD...
I'm happy that you clarified this . I'm happy with demo at FXCM UK with 200:1 . My only request is to make no sunday candle . That's it !

Thank you !
Make choices and don't look back !
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