CHF Black Swan - Show your Broker's Spike | Forex Factory

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CHF Black Swan - Show your Broker's Spike

  • #1
  • First Post: Jan 15, 2015 2:56pm Jan 15, 2015 2:56pm
Many of us got affected by the SNB's decision and what appears to be a massive breakdown between brokers and their LP's. To get a better sense of where the market was during the event, and to facilitate everybody's claims relative to triggered trades and/or margin calls, it would be very useful if we could recollect several brokers' price spikes mainly on USDCHF and EURCHF. Basically what was the actual local low on these CHF crosses (as accurately as possible) and which brokers need to straighten out their trades the most.

Post a snapshot or just type the levels, I am sure that pinpointing more accuratey what the actual market level was will help a lot of people in conducting their claims.

Thanks
  • #2
  • Jan 15, 2015 7:58pm Jan 15, 2015 7:58pm
Attached Image


Attached Image (click to enlarge)
Click to Enlarge Name: SL.png Size: 2 KB


Above is the image of my USDCHF chart for FxPrimus. Spike is bottomed at 0.30758. I held over 40 profiting positions from various pairs. 1 of my USDCHF long ( small size relative to my account equity) gets stopped out at 0.36066, around 6.6k pip loss and my account couldn't sustain the loss anymore and get margin called. All my profiting positions get closed as well.

I reported to support email, and it happens that my account is restored, together with those previous positions, the USDCHF long remain at around 2.5k pip floating loss, but I have no dispute for that as I am the 1 entered the order and without SL. Many of my other USDCHF gets SLed at slippage ranging from accurate to 1xxpips wide (ECN acc.). But I am overall still fine with the outcome as my account is still in 1 piece and the open positions which are utmost important is returned to me.

I wish all of you struggling with yesterday's issue get your claim if your loss is indeed caused by broker/LP error.

Thanks Princeton for the help too! Regards
  • #3
  • Jan 16, 2015 2:07am Jan 16, 2015 2:07am
I'm happy for you Clivethien. At least you can manage your risk.

Here, still no resolution from IC Markets despite yesterday's email from them. For the record, spikes in EURCHF was down to 0.74549 with spreads reaching 2,400 pips yesterday. See attached.
Attached Image(s) (click to enlarge)
Click to Enlarge Name: EURCHF.JPG Size: 44 KB
Click to Enlarge Name: EURCHF Chart.JPG Size: 28 KB
  • #4
  • Jan 17, 2015 3:05am Jan 17, 2015 3:05am
This is FxPro USD/CHF 5 min chart on 15 Jan 2015
Down spike reached 0.74322 level
Fortunately I didn't have any CHF trades on that day.


Attached Image (click to enlarge)
Click to Enlarge Name: USDCHFM5.png Size: 32 KB
  • #5
  • Jan 17, 2015 5:09am Jan 17, 2015 5:09am
here is XM 5 minute chart from EURCHF and USDCHF.

Attached Image (click to enlarge)
Click to Enlarge Name: Screenshot from 2015-01-17 14:07:47.png Size: 14 KB


Attached Image (click to enlarge)
Click to Enlarge Name: Screenshot from 2015-01-17 14:08:38.png Size: 13 KB
  • #6
  • Jan 20, 2015 2:37pm Jan 20, 2015 2:37pm
EURCHF 30s from CMC Markets. Initially I was closed at 1.1898 (<100pip slip) but then got "adjusted" down another 1200+ (roughly at yellow line) or 1800+. I had a pending order which I don't know if if got opened or not and thus the uncertainty about the stop (they never showed me adjusted trades but just decreased my balance).
Attached Image (click to enlarge)
Click to Enlarge Name: EURCHF_slip.png Size: 202 KB
  • #7
  • Jan 21, 2015 11:44am Jan 21, 2015 11:44am
Here's my spike!

EURCHF 1 min from ECN-account at alpari-forex.
I opened my position at a dozen of pips under 1.20, and after 3 minutes I got margin called/stopped out with a negative balance.
The strange think is that I was SHORT on EUR/CHF !!!!
That upward spike was so rapid that many traders accounts were closed with negative balances. Then, after 1 second, the price came back to 1.0200.
It would be interesting to know if that upward spike occurred on others brokers; up to now I didn't find anyone!

Attached Image (click to enlarge)
Click to Enlarge Name: EURCHFM1.png Size: 25 KB


alpari-forex refused to recognize that spike (instead, on USD/CHF, they recognized the upward spikes and deleted them);
alpari-forex refused to reveal the name of the liquidity provider;
alpari-forex admitted that the quotes are filtered, and that they can differ among the server (on the same account type);
the EUR/CHF rate never went over 1.20 on their standard accounts;
the tick-history didn't show any upward spikes... but, after a trader disclosed the incongruence on the broker's forum, the tick-history changed... and now it shows the spike! LOL

In you opinion, is it fair to consider that rate (1.33 on EUR/CHF) a market-price?
  • #8
  • Jan 21, 2015 1:33pm Jan 21, 2015 1:33pm
USDCHF 15 min FXOpen ECN
Attached Image (click to enlarge)
Click to Enlarge Name: 2015-01-21_2229.png Size: 31 KB
  • #9
  • Jan 21, 2015 1:47pm Jan 21, 2015 1:47pm
Quoting TradersInFM
Here's my spike! EURCHF 1 min from ECN-account at alpari-forex. I opened my position at a dozen of pips under 1.20, and after 3 minutes I got margin called/stopped out with a negative balance. The strange think is that I was SHORT on EUR/CHF !!!! That upward spike was so rapid that many traders accounts were closed with negative balances. Then, after 1 second, the price came back to 1.0200. It would be interesting to know if that upward spike occurred on others brokers; up to now I didn't find anyone! {image} alpari-forex refused to recognize that...
EUR/CHF, of course, never went to 1.33. It is not my opinion, it is just a fact taken from the most recognized LP composite sources used for interbank trading.

Here is Bloomberg BGN snapshot.
Attached Image (click to enlarge)
Click to Enlarge Name: Bloomberg Snapshot.JPG Size: 88 KB
  • #10
  • Jan 21, 2015 1:55pm Jan 21, 2015 1:55pm
Quoting Princeton
{quote} EUR/CHF, of course, never went to 1.33. It is not my opinion, it is just a fact taken from the most recognized LP composite sources used for interbank trading. Here is Bloomberg BGN snapshot.
Is this mid-price or bid? Because bids apparently went way lower.
  • #11
  • Jan 21, 2015 1:56pm Jan 21, 2015 1:56pm
EURCHF 15 min FXOpen ECN
Attached Image (click to enlarge)
Click to Enlarge Name: 2015-01-21_2255.png Size: 23 KB
  • #12
  • Jan 21, 2015 2:09pm Jan 21, 2015 2:09pm
Quoting shrike
{quote} Is this mid-price or bid? Because bids apparently went way lower.
These are the prices at which trades took place according to Bloomberg. No matter where erroneous bids were, the actual market and trade matching was made at the above levels. No lower.
  • #13
  • Jan 21, 2015 2:42pm Jan 21, 2015 2:42pm
Quoting Princeton
{quote} These are the prices at which trades took place according to Bloomberg. No matter where erroneous bids were, the actual market and trade matching was made at the above levels. No lower.
Thats certainly not trade data. No SDP publishes that information, and only few multibank platforms do.
  • #14
  • Jan 23, 2015 11:41am Jan 23, 2015 11:41am
Quoting Princeton
{quote} EUR/CHF, of course, never went to 1.33. It is not my opinion, it is just a fact taken from the most recognized LP composite sources used for interbank trading. Here is Bloomberg BGN snapshot. {image}
That's the kind of info I was looking for! Thank you!

It is the BID price! My position was stopped out at 1.32727!

Latest news! It seems that Alpari-forex decided to restore the balance of the traders involved... but potential profit will be voided.
Is it a fair proposal?
  • #15
  • Last Post: Jan 24, 2015 3:05pm Jan 24, 2015 3:05pm
To everyone who has been affected by IC Markets fake CHF price spikes and/or margin calls, please contribute as much as you can to this thread with the following information:

BROKER NAME
PRICE LOW FOR EUR/CHF (in priority)
PRICE LOW FOR USD/CHF (in priority)
OTHER CROSSES WELCOME

We will be leaving another week to IC Markets to rise up to its business responsibilities. We want to leave them the benefit of the doubt to the fullest extent possible to make good, but not more since we obviously cannot manage risk on what should still be open positions.

If not, we will be moving forward with this group action:
https://www.forexsignals.com/forum/s...ll-read/page39
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