Alpari (UK) Important announcement - has not entered insolvency process | Forex Factory

Alpari (UK) Important announcement - has not entered insolvency process | Forex Factory

Alpari (UK) Important announcement - has not entered insolvency process

From alpari.com

The recent move on the Swiss franc caused by the Swiss National Bank’s unexpected policy reversal of capping the Swiss franc against the euro has resulted in exceptional volatility and extreme lack of liquidity. Retail client funds continue to be segregated in accordance with FCA rules. For the avoidance of any doubt and notwithstanding previous announcements by the company, Alpari (UK) Limited has not entered a formal insolvency process. The board of directors are urgently considering all options including a sale and are liaising closely with the FCA. We hope to make a further announcement shortly.

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Jan 17, 2015 9:39pm

Alpari (UK) and FXCM are in the same boat. FXCM is getting an infusion. If Alpari(UK) is a viable profit making enterprise, it will find itself getting an infusion also.

The sad thing is that the infusion comes from the Robber Banks (or subsidiaries thereof by different names) and these folks are VULTURES! For infusing money into the brokers, these VULTURES will be assured of being able to rip out flesh - and lots of it - under a variety of circumstances while the brokers continue business and if they are ever bought out in the future!

It is a sad state of affairs. In essence, it means the Robber Banks not only are the MMs for the currency market, but they are getting their foot now into the brokerage business end of it too.

As I have been saying right along, the super-rich and their "concerns" continue to push however and wherever possible to put more of other peoples money into their own pockets. 1% of the people in this world control 99% of the wealth of this world. And the bulk of these people are greedy bastards that won't be happy until they own it all!

Jan 18, 2015 3:04am

Quoting Cobra

Disliked

The clients funds are save. Period.
Segregated accounts +FCA = Save.

Ignored

the floating trades that were closed by alpari going insolvent, is there any compensation regarding this, does any know?

Jan 18, 2015 4:20am — Edited

Quoting grin

Disliked

doubtful. paper loss is still a loss. paper profit is still a profit. these were booked due to unstable environment. it is no different than close out of all trades due to one trade creating margin shortfall.

Ignored

thats what i ws thinking however i am a swing trader and i hold trades for months..when alpari closed the accounts i was in a DD -3,600k..so this money is lost because they decided to close my account despite me having a good margin..seems kinda unfair..as i wast even trading anything other than cable

Jan 18, 2015 5:35am

Quoting mbwatersuk

Disliked

Hi folks,

I'm sorry to spoil the party a little, (I have funds in Alpari too) but has anyone read clause 6.4 in their current Alpari Client Contract ?

This gave our friends at Alpari the ability to move our 'segregated' funds offshore, and beyond the limit of UK regulatory laws.

If there's a good financial lawyer out there that can prove me wrong, I'd love to hear from you.

Here is the said clause 6.4 - now prove me wrong -->

6.4. Unless the Customer has notified the Company in writing to the contrary, the Company may hold Segregated...

Ignored

well i spoke to the fcs they told me because it in seggreated account anything under 50k is secure..if anything the regulatory body will be in trouble..they are there to protect us..and they better for our sakes

" Retail client funds continue to be segregated in accordance with FCA rules."

Jan 18, 2015 5:50am

Quoting mbwatersuk

Disliked

Are you absolutely sure EventHorizon? If that is the case, then what is the purpose of clause 6.4 ? I'm pretty sure it's not been put in their for our entertainment !

Let's consider what it means in practice. It means unless you write a letter to Alpari saying 'No ! you may not steal my money' you are giving them carte blanche permission to :-

a. Move our 'segregated funds' money outside the UK
b. Give it to a 3rd party
c. Not be liable if that 3rd party goes bust, taking 'our' money with them.

That is why I would like to hear from a...

Ignored

as far as i am concerned i did not sign that

Jan 18, 2015 6:04am

Quoting mbwatersuk

Disliked

Hi Navin2007,

If you did not write to Alpari to opt out of clause 6.4, then Alpari can move your money offshore.

You would have had to write to them ORDERING them to opt you OUT of clause 6.4.

Doing nothing allows them to have moved your money out of the company and the UK long ago.

Your account balance is just a number on a computer screen.

This is why it is critical to find out what the FSCS's attitude is to this loophole.

Cheers.

Ignored

I hope u are wrong

Jan 18, 2015 6:58am — Edited

Quoting Greeny

Disliked

I wouldn't bother speaking to FCS or any other regulator at this stage. They are not able to give you any direct advice and ultimately they can not be held accountable for anything that happens. As I said earlier, retail brokers will have any number of clauses and methods to avoid them being responsible to the client also. Their LPs will always be their priority and they will do what is necessary to satisfy them. It is them that keeps them in business not retail clients. Funds get transferred every which way from accounts unless you direct otherwise....

Ignored

reading it again the use of word "may" means it not an absolute thing

Jan 18, 2015 4:00pm

Quoting Innate

Disliked

I do not know UK law well enough to comment 100%. (Im not from the uk)
Initially you have agreed to let Alpari move your funds as they see fit. i.e not segregated from their own funds.

However, you said this is an old agreement and the FCA Act only came into force in April 2013. You cannot contract out of a statute. Meaning that the Alpari user agreement would have been updated to meet the new requirements and the version you have is not enforceable.

I would say it is highly likely that if anyone gets their money (which I think they will),...

Ignored

That is the whole point of a regulatory body to protect and make sure everything is done properly..but i do agree with u..i didnt even realise the agreement had such a clause..definately next time i wont make this mistake again. Now lets get blessed with our money back

Jan 19, 2015 5:38am

Quoting widyantoro

Disliked

The first thing in my. Head is, why alpari just let their customer on confusing? I did recieve any information about my account, they don't has realese about our account?

We just wait ?? Anyone can give me information???

Ignored

its standard procedure with any company about to go insolvent..company becomes frozen while the assess options..

Jan 18, 2015 2:28am

Alpari is a solid business and I will continue trading with them if they are rescued in any way.

They have not given anybody here reason to not trust them did they?
What happened to them also happened to FXCM isn't it?

Traders are just scared about what happened and fear that it can happen again. Alpari and other ECN brokers will NEVER let this happen agqain with them. You can count on that. They will find ways and means to limit the damage in case of such an event.
Regulation will also follow shortly to stop this from happening. You can count on that!
I think traders should think twice of withdrawing their money and run.
Rest assure that Alpari DOES not want to go under. It is a successful business and they will do anything to keep it afloat.
They have not yet abandoned ship and us clients should appreciate that.
Let's stay positive. This is not a good time to spread negativity.

Jan 19, 2015 11:28am

Im a part of Pepperstone they hold their position in better way , But what happened to Alpari its not a good sign for any Trader and for broker, Alpari have a name or had a name it will effect on future.

Hopefully Alpari will come back

Jan 18, 2015 3:33pm

Quoting nAVIN2007

Disliked

I hope u are wrong

Ignored

I do not know UK law well enough to comment 100%. (Im not from the uk)
Initially you have agreed to let Alpari move your funds as they see fit. i.e not segregated from their own funds.

However, you said this is an old agreement and the FCA Act only came into force in April 2013. You cannot contract out of a statute. Meaning that the Alpari user agreement would have been updated to meet the new requirements and the version you have is not enforceable.

I would say it is highly likely that if anyone gets their money (which I think they will), you will too.

You got lucky, the FCA is protecting newbies like you with laws like this. If they hadn't, you would be stuck with your original contract and you wouldn't have a hope of getting anything.

Give it a few days and we will know.

Jan 19, 2015 5:21am

The first thing in my. Head is, why alpari just let their customer on confusing? I did recieve any information about my account, they don't has realese about our account?

We just wait ?? Anyone can give me information???

Jan 19, 2015 10:50am

Quoting teejaygold

Disliked

SO HOW DO WE GET OUR MONEY BACK? any official proceding to follow?

Ignored

Have a look at this thread - near the bottom of this page:

http://www.forexfactory.com/showthread.php?t=70392&page=106

Jan 18, 2015 2:35am

Quoting Taffy

Disliked

You don't understand the statement. If Alpari UK cannot find a buyer, then it will close.

Ignored

.....and you clearly dont understand that funds are segregated. Also FCA compensation up to £50K which would not be needed as traders funds are segregated.

I dont even trade with Alpari but know that it wont be a problem getting funds back.

Jan 18, 2015 6:30pm

Quoting SimplyRazi

Disliked

I think the prudent thing to do is to get your money out first when you can. Then it will be up to your own preference to trade with another broker who is unaffected especially those with good fund safety. See list of broker status:
http://forexmagnates.com/is-your-bro...-time-updates/
If Alpari gets its act together and you still believe in them, you can always fund the money later on. Otherwise how else can you continue trading with a peace of mind?

Traders trade, not wait. Just my 2 cents.

Ignored

Tried using MyAlpari to access funds all websites are frozen had no reply from back office to my e-mails so hold on for the ride I guess

Jan 20, 2015 12:24pm

Quoting mazzara

Disliked

We have our daily statement issued by Alpari. I believe that is one proof. Put them all together and you have your account history.

I guess it's also valid the history issued by MetaTrader, I've just printed the all history of the account history.

I Can't think any other document right now.

Ignored

If we could access My Aplari all account info is there this is just stalling tactics they hope most small account holders will just give up and go away there by will save them millions

Jan 22, 2015 11:18am

My Question
Please let me have access to MyAlpari so I can organise the return of my own funds

Answer
Dear Sir/Madam

Alpari (UK) Limited (in special administration) (the "Company")

Thank you for your email.

We confirm that Richard Heis, Samantha Bewick and Mark Firmin were appointed as Joint Special Administrators to the Company (the "Joint Special Administrators") on Monday, 19 January 2015.

The Joint Special Administrators are currently receiving extremely high volumes of queries from creditors and clients. The Joint Special Administrators will endeavour to answer your queries as soon as possible, however due to the volume and similarity of queries being received, this will be performed through updates on their website.

www.kpmg.com/uk/alpari

The website will continue to be updated as further information becomes available.

The Joint Special Administrators are working closely with the Company staff to confirm all client positions. The Company is unable to action requests for withdrawals at present (including requests made prior to the appointment of the Joint Special Administrators but remaining outstanding) from any client accounts, as these accounts are now subject to the special administration process.

In relation to client monies held by the Company, the Joint Special Administrators are working to reconcile holdings and accounts in order to enable client monies to be released as soon as practicable, which is one of the Joint Special Administrators' formal objectives under the Investment Bank Special Administration Regulations 2011. Clients will receive formal correspondence shortly setting out the process for making a claim in order to receive a distribution for amounts owed. As part of the process of agreeing client money entitlements we shall shortly notify a “last date for proving”, although would seek to make interim payments to holders of agreed claims before this date insofar as this is possible.

To the extent that it is not possible to reclaim money, it may be possible to make a claim under the Financial Services Compensation Scheme (‘FSCS’). FSCS is a compensation fund of last resort for customers of authorised financial services firms who become insolvent (such as the Company). For eligible investment claims where the consumer suffers a loss, FSCS can pay up to £50,000 in compensation per person, per authorised firm. If claims are paid by FSCS, it will then assume those client positions against the Company. The Joint Special Administrators are working with the FSCS to agree a process that will enable clients to establish a claim for loss. FSCS will publish an update on its website detailing the process for settling potential claims in due course.

The Joint Special Administrators' proposals, providing an update on the progress of the Special Administration and the strategy going forward, will be sent to creditors and clients of the Company within the next 8 weeks.

Please monitor the Joint Special Administrators’ website for further updates which will be provided as information becomes available.

Yours faithfully

for Alpari (UK) Limited

Xilu Chen
For the Joint Special Administrators

Mark Granville Firmin, Richard Heis and Samantha Rae Bewick were appointed as joint special administrators of Alpari (UK) Limited on 19 January 2015.

The affairs, business and property of Alpari (UK) Limited are being managed by the joint special administrators who contract as agents of Alpari (UK) Limited without personal liability.

Mark Granville Firmin, Richard Heis and Samantha Rae Bewick are authorised to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.

Alpari (UK) Limited is authorised and regulated by the Financial Conduct Authority. FCA reference number 448002. Registered in England No. 05284142. Registered Office: 8 Salisbury Square, London, EC4Y 8BB.

Jan 18, 2015 3:51am

Quoting panhwar

Disliked

i also need answer on this. i have suffered major loss due to this move of alpari.

Ignored

From my understanding there will be no compensation applicable to open trades. "Unrealised" is still at risk from all movements at the market. As you may have some profits unrealised that you lost there will also be unrealised losses that were wiped and included in the accounts losses. It would be a huge undertaking to try to forensically reverse engineer all of these trades. I'm afraid you will find in the fine print from not just brokers , but regulators, markets and clearing houses that this will not happen.

Jan 18, 2015 4:23am

Alpari is not alone in this. Many brokers suffered losses for the same reasons, some have already closed the doors. Others will declare the loss, be able to carry it and move on. Groups like Citi had large exposures but are able to absorb and as a market loss. Unfortunately, some of the retail brokers don't have large capital behind and are pushed past their limits. The likes of Aplari and FXCM have not been making profits in the recent past so it is a bigger hit for them. Watch this space, plenty more to come yet, but, welcome to the markets, this happens more than you realise.
As for the guarantees from regulators, we will have to wait and see. These guarantees were not put in place to really make traders funds immune from drama. I expect there will be some way exposed that the guarantees will not be relevant or honoured. I know many of you say that the UK is the most regulated marketplace. It is well regulated , but there are many others that are equally so or in some cases more. The Australian market for example has much more onerous regulation. These places also guarantee depositors funds, but you will find most places that once those funds are part of a trading account rather than a deposit account a whole different set of parameters apply.

At this stage it is all speculation, we will have to wait and see. But you can be fairly sure that there won't be a rapid resolution...unless another group decides to purchase the broker in question with it's losses and reopen the accounts under those terms. It appears that this is already the case with some of the brokers.

Trading is not emotional, leave the anger out of it, these things Can happen and it could happen again tomorrow. Assess your situation and make your plans to progress. But don't take it personally, if you do this may not be the game for you.

Jan 18, 2015 6:45am

Quoting nAVIN2007

Disliked

well i spoke to the fcs they told me because it in seggreated account anything under 50k is secure..if anything the regulatory body will be in trouble..they are there to protect us..and they better for our sakes

" Retail client funds continue to be segregated in accordance with FCA rules."

Ignored

I wouldn't bother speaking to FCS or any other regulator at this stage. They are not able to give you any direct advice and ultimately they can not be held accountable for anything that happens. As I said earlier, retail brokers will have any number of clauses and methods to avoid them being responsible to the client also. Their LPs will always be their priority and they will do what is necessary to satisfy them. It is them that keeps them in business not retail clients. Funds get transferred every which way from accounts unless you direct otherwise. You may have deposited $X in your account so assume that the account is "guaranteed", however, in the terms you implicitly agree to funds being transferred elsewhere to places of their choosing ( particularly with houses like Alpari), in which case the whole thing changes.

The good news is, the vultures are circling these brokers ( there are more than Alpari in play here) and it would be a major surprise if someone doesn't pick up the client base to give them more potential "profit opportunities" in the future. This would likely be at a major discount but still may return some of the funds.

Jan 18, 2015 7:11pm

Quoting SimplyRazi

Disliked

I think the prudent thing to do is to get your money out first when you can. Then it will be up to your own preference to trade with another broker who is unaffected especially those with good fund safety. See list of broker status:
http://forexmagnates.com/is-your-bro...-time-updates/
If Alpari gets its act together and you still believe in them, you can always fund the money later on. Otherwise how else can you continue trading with a peace of mind?

Traders trade, not wait. Just my 2 cents.

Ignored

Sometimes the most prudent trade is to wait, beware. It is harder to sit and watch but you can't make things happen. Be very sure of your trades this week.

Jan 18, 2015 1:41am

Quoting OnlineAddict

Disliked

You would really trade with them again? If they really re-open, I will take my funds and never look back.

Ignored

yes i will trade with them again,where else can you get leverage of 500? i just hope they open again.

Jan 18, 2015 2:12am

Quoting Eur Usd

Disliked

Do you really use 1:500 leverage and are you profitable with it?

Ignored

we can discuss this thing forever, at this moment lets just keep our focus alpari insolvency and our frozen funds, as long as funds are frozen no one can make profit at 500 or 50 leverage

Jan 18, 2015 3:33am

Quoting nAVIN2007

Disliked

the floating trades that were closed by alpari going insolvent, is there any compensation regarding this, does any know?

Ignored

i also need answer on this. i have suffered major loss due to this move of alpari.

Jan 19, 2015 4:17am

Alpari Sale Talks Seems to have collapsed, Final FCA Meeting Imminent
Forex Magnates has also learned that the broker must report to the FCA within the next hour if any deal has materialized to prevent the insolvency declaration, and according to Forex Magnates sources no deal has been reached.
Jan
19
2015
Posted on January 19, 2015 by Avi Mizrahi in Breaking News,Brokers
0 Comments

Alpari UK has looked for a buyer to take over its business as soon as possible to prevent the company from declaring insolvency. Forex Magnates has just learned that a shareholder deadlock of the broker might lead to a delay in sales talks.

Andrey Dashin, the majority owner of Alpari UK, in a conversation with Forex Magnates said that he “was not aware of and was not invited to take part in any negotiations to sell Alpari UK to FXCM or anyone else”.

Forex Magnates has also learned that the broker must report to the FCA within the next hour if any deal has materialized to prevent the insolvency declaration, and according to Forex Magnates sources no deal has been reached.

At 10:30 UK all Alpari employees have a major meeting in the offices where the firm going insolvent is expected to be announced. As far as Forex Magnates knows client funds have not been compromised as they are segregated based on FCA rules.
- See more at: http://forexmagnates.com/alpari-sale-talks-seems-collapsed-final-fca-meeting-imminent/#sthash.BolmrJX4.dpuf

Jan 22, 2015 9:52pm

Quoting circochas

Disliked

So the letter above makes it clear that they are in no hurry to return our funds - Para 4 above says that they intend to write to those of us who are owed money setting out their proposals "within 8 weeks" !!!

If you have not already phoned the "hotline" (joke) on 0333 202 1397 then do so first thing every day - EVERY DAY. Raise hell. Demand to speak to the manager. Write formal letters of complaint to KPMG, the FCA, everyone, anyone, just make a total pain in the ass of yourself until they get their act together and get on with their jobs.

Remember,...

Ignored

please some one put a good online petition , we are 100000 clients, we can ask our friends to sign it...lets raise our voice. and demand our money back.

Jan 17, 2015 11:28pm

yeah....
under FSA rules, UK, and overseas broker regulated by them, need to reserve clients capital, as warranty if their bussines bankrupt. (if not wrong until 13K Euro)

and under NFA rules, American broker need backup their client capital 100% also to make sure client's capital safe, if broker bankrupt.

question is,,,,, how case like FXCM, Alpari, etc.. can be happen ?

i think becoz capital at here is 2 categories,, 1 clients capital, and 2nd is company capital.
if client MC, broker happy, if broker MC,, nuke blast... lolll

and how broker's capital can be loss until negative ?
because broker having side income, beside providing trading service to client.
if not wrong, that bussines is investing, hedging, until trading,,
investing to client's SL
hedging client's SL
trading client's SL
lollll

in normal day they always winner, because we get loan from broker called LEVERAGE, no matter how big our capital and our profit, we can't make broker MC, because their capital always more bigger than ours capital, always more bigger, thats why they can lend us big leverage. the only whos can make broker MC is central bank for sure

becoz CB have fully control to change currency policy.

and can we get our money back if broker gone ?
well i don't know, in my country, if broker bankrupt all is gone, all sweet promise and client's money gone with them, because bad regulation from local regulator.

FSA and NFA is highly reputable international regulator, so if broker under their regulation really gone someday, they MUST securing clients capital. that is their promise... and they should keep it.

Jan 17, 2015 5:24pm

Quoting panhwar

Disliked

so? when can we start trading again or withdraw our funds?

Ignored

You would really trade with them again? If they really re-open, I will take my funds and never look back.

Jan 17, 2015 10:58pm

Quoting whtangpi

Disliked

if alpari gets rescue, I would consider trading with them again becoz with this experience they will do better in future ( I guess)

Ignored

yeh bet you wouldnt

Jan 18, 2015 10:08am

Quoting panhwar

Disliked

where else can you get leverage of 500?

Ignored

Anywhere?

Jan 19, 2015 8:09am

FXCM Emerges as Potential Buyer for the Business of Alpari UK

http://forexmagnates.com/fxcm-emerges-potential-buyer-business-alpari-uk/

Jan 19, 2015 8:18am

Pepperstone eyes bailout for Swiss-FX casualty Alpari

http://www.marketwatch.com/story/pepperstone-eyes-bailout-for-swiss-fx-casualty-alpari-2015-01-19

Jan 18, 2015 2:44am

The clients funds are save. Period.
Segregated accounts +FCA = Save.

Jan 17, 2015 9:48pm

Quoting Taffy

Disliked

According to inside info and a BBC article on 18/1/15, Alpari UK have up to USD30 million loss. Good luck in getting your money back, ladz.

Ignored

Under the FCA rules. a broker must have an amount of capital reserves over its working capital. This is not so for other countries. Alpari could be fine and not in negative capital and could continue if they were in another country. But because of the higher standards in UK they may not be allowed to continue to operate even if 'solvent'. This could be why the statement: "No formal insolvency" They may be still a viable broker but need to get their capital reserves back up to the amount that FCA demands. The USD 30M might have taked away this reserve capital. And they are trying to find a way to refinance it, or sell on a viable business.

Jan 18, 2015 3:23am

Quoting johnvr

Disliked

Anybody with a negative account balance will obviously not get anything, they in actual fact owe money to alpari but because of regulation Alpari can not claim from them. Anybody with a positive balance will get their money back whether Alpari goes insolvent or not. In some cases money may have to be claimed from the FCA but you will get your money back, it may just take a while.

Ignored

I think that those who had EURCHF buys, and the gap down took out their account plus say -$2000. Those traders would be pursued for that $2000.
As in the risk warning that says, you could loose more than your account balance.

Jan 18, 2015 5:29am

Quoting mbwatersuk

Disliked

Hi folks,

I'm sorry to spoil the party a little, (I have funds in Alpari too) but has anyone read clause 6.4 in their current Alpari Client Contract ?

This gave our friends at Alpari the ability to move our 'segregated' funds offshore, and beyond the limit of UK regulatory laws.

If there's a good financial lawyer out there that can prove me wrong, I'd love to hear from you.

Here is the said clause 6.4 - now prove me wrong -->

6.4. Unless the Customer has notified the Company in writing to the contrary, the Company may hold Segregated...

Ignored

We are still insured by the fscs

Jan 18, 2015 8:53pm

Quoting mbwatersuk

Disliked

Are you absolutely sure EventHorizon? If that is the case, then what is the purpose of clause 6.4 ? I'm pretty sure it's not been put in their for our entertainment !

Let's consider what it means in practice. It means unless you write a letter to Alpari saying 'No ! you may not steal my money' you are giving them carte blanche permission to :-

a. Move our 'segregated funds' money outside the UK
b. Give it to a 3rd party
c. Not be liable if that 3rd party goes bust, taking 'our' money with them.

That is why I would like to hear from a...

Ignored

I hear you. But Alpari is regulated in UK. Since FSCS will cover our loss even if the bank where the funds are held goes bust, I am pretty sure they will cover. We will see. , But looks like Alpari may have found a bailout.
http://leaprate.com/2015/01/alpari-uk-denies-acquisition-by-fxcm-talks-continuing-leaprate-exclusive/

Jan 18, 2015 9:01pm

Posted on January 18, 2015 by Avi Mizrahi in Breaking News,Brokers
3 Comments

Alpari logoForex Magnates has learned that Alpari UK is in hectic acquisition negotiations with a number of potential buyers and the sale of the broker will be announced in the next few days.

It has also been revealed to us that the amount of negative client balances Alpari UK is on the hook for is about $45 million, while the firm’s client equity is estimated to be around $100 million. The breakdown of the negative exposure is $20-$25 million in liabilities and about $15-$25 million in regulatory capital shortfall.

The identity of the potential buyers has not been revealed yet but there are a number of brokers who announced they are using this opportunity to take over fallen competitors.

The news of the imminent sale comes after the UK branch of this large Russian broker reversed its insolvency process announcement in a surprise move last night.
- See more at: http://forexmagnates.com/exclusive-alpari-uks-sale-imminent-suffering-45-mln-negative-client-balances/#sthash.tVzrh3Ql.dpuf

http://forexmagnates.com/exclusive-alpari-uks-sale-imminent-suffering-45-mln-negative-client-balances/

Jan 19, 2015 9:53pm

Dear Sir/Madam

Thank you for your email. Please be advised that we are currently receiving a very high volume of emails regarding the special administration of Alpari (UK) Limited but we will endeavour to respond to your query as soon as possible.

For further information, we suggest you monitor the www.kpmg.com/uk/alpari<http://www.kpmg.com/uk/alpari> website (from Tuesday 20th January onwards) which we will continue to update as further information becomes available.

Yours sincerely
The Joint Special Administrators

Mark Granville Firmin, Richard Heis and Samantha Rae Bewick were appointed as joint special administrators of Alpari (UK) Limited Limited on 19 January 2015.

The affairs, business and property of Alpari (UK) Limited are being managed by the joint special administrators who contract as agents of Alpari (UK) Limited without personal liability.

Mark Granville Firmin, Richard Heis and Samantha Rae Bewick are authorised to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.

Alpari (UK) Limited is authorised and regulated by the Financial Conduct Authority. FCA reference number 448002. Registered in England No. 05284142. Registered Office: 5th floor, 201 Bishopsgate, London, EC2M 3AB.

Jan 19, 2015 9:57pm

Alpari (UK) Limited – in Special Administration

Samantha Bewick, Richard Heis and Mark Firmin were appointed Joint Administrators of Alpari (UK) Limited – in Special Administration (the ‘Company’) on 19 January 2015.
Statutory notices and reports
No documents currently available.
How to submit a claim

If you have amounts due to you from the Company as at the date of appointment, you can register a claim by completing a proof of debt form.
PDF DocProof of debt form

Please send your completed proof of debt form, together with supporting documentation, by email to the case contact or by post to:

Alpari (UK) Limited – in Special Administration
C/o KPMG LLP
8 Salisbury Square
London
EC4Y 8BB

Supporting documentation for your claim includes invoices, statements of account, proofs of delivery, contracts or any other relevant information.

Samantha Rae Bewick, Richard Heis and Mark Granville Firmin are authorised to act as insolvency practitioners by the Institute of Chartered Accountants in England & Wales.
https://www.insolvency-kpmg.co.uk/case+KPMG+AF119D1101.html

Does this mean to get our balance back we have to submit a claim through these guys. How can we supply proof of funds when we can't log in to our account?

Jan 20, 2015 8:04pm

Reply to my email I sent Alpari about a withdrawal I made before the insolvency and had not got.

Dear Sir/Madam

Alpari (UK) Limited (in special administration) (the "Company")

Thank you for your email.

We confirm that Richard Heis, Samantha Bewick and Mark Firmin were appointed as Joint Special Administrators to the Company (the "Joint Special Administrators") on Monday, 19 January 2015.

The Joint Special Administrators are currently receiving extremely high volumes of queries from creditors and clients. The Joint Special Administrators will endeavour to answer your queries as soon as possible, however due to the volume and similarity of queries being received, this will be performed through updates on their website.

www.kpmg.com/uk/alpari

The website will continue to be updated as further information becomes available.

The Joint Special Administrators are working closely with the Company staff to confirm all client positions. The Company is unable to action requests for withdrawals at present (including requests made prior to the appointment of the Joint Special Administrators but remaining outstanding) from any client accounts, as these accounts are now subject to the special administration process.

In relation to client monies held by the Company, the Joint Special Administrators are working to reconcile holdings and accounts in order to enable client monies to be released as soon as practicable, which is one of the Joint Special Administrators' formal objectives under the Investment Bank Special Administration Regulations 2011. Clients will receive formal correspondence shortly setting out the process for making a claim in order to receive a distribution for amounts owed. As part of the process of agreeing client money entitlements we shall shortly notify a “last date for proving”, although would seek to make interim payments to holders of agreed claims before this date insofar as this is possible.

To the extent that it is not possible to reclaim money, it may be possible to make a claim under the Financial Services Compensation Scheme (‘FSCS’). FSCS is a compensation fund of last resort for customers of authorised financial services firms who become insolvent (such as the Company). For eligible investment claims where the consumer suffers a loss, FSCS can pay up to £50,000 in compensation per person, per authorised firm. If claims are paid by FSCS, it will then assume those client positions against the Company. The Joint Special Administrators are working with the FSCS to agree a process that will enable clients to establish a claim for loss. FSCS will publish an update on its website detailing the process for settling potential claims in due course.

The Joint Special Administrators' proposals, providing an update on the progress of the Special Administration and the strategy going forward, will be sent to creditors and clients of the Company within the next 8 weeks.

Please monitor the Joint Special Administrators’ website for further updates which will be provided as information becomes available.

Kind regards,

The Joint Special Administrators

For and on behalf of the Company

Mark Granville Firmin, Richard Heis and Samantha Rae Bewick were appointed as joint special administrators of Alpari (UK) Limited on 19 January 2015.

The affairs, business and property of Alpari (UK) Limited are being managed by the joint special administrators who contract as agents of Alpari (UK) Limited without personal liability.

Mark Granville Firmin, Richard Heis and Samantha Rae Bewick are authorised to act as insolvency practitioners by the Institute of Chartered Accountants in England and Wales.

Alpari (UK) Limited is authorised and regulated by the Financial Conduct Authority. FCA reference number 448002. Registered in England No. 05284142. Registered Office: 5th floor, 201 Bishopsgate, London, EC2M 3AB.

Jan 20, 2015 8:10pm

from the https://www.insolvency-kpmg.co.uk/case+KPMG+AF119D1101.html FAQ:

"The costs and expenses of dealing with and distributing client assets
(which include client monies)are paid out of client assets. Other costs and expenses are paid out of the firm’s assets."
So we have to pay these guys to get our money back. Will probably cost our balance. This is a ripoff!.

Jan 20, 2015 8:14pm

from the https://www.insolvency-kpmg.co.uk/ca...F119D1101.html FAQ:

Q.
Does Alpari (UK) Limited have a client money deficit?
As far as the special administrators are aware, Alpari (UK) Limited does not have a
client money deficit, however the special administrators need to reconcile the positi
on
before they
can confirm this

Jan 23, 2015 10:02pm

Quoting mazzara

Disliked

But some one must have one saved?
Couldn't we just fill the form and send it?

Ignored

I have up loaded the PDF proof of debt form here:
http://www.fileconvoy.com/dfl.php?id=g799e774611a97c249996135756f74384649e9ab87

It will be there for 7 days.

Fill out and email to:
[email protected]

May 3, 2015 3:11am

So only getting back 51c in the dollar. So much for the "safety" of segregated accounts. Luckily UK has the FSCS so we will get back all our money through them. traders in other regions should be aware that you can still loose half or more of your deposit even if in segregated accounts. I.E. Australia, Malta, New Zealand, USA has no insurance like the UK's FSCS.

Jan 18, 2015 3:10am

Anybody with a negative account balance will obviously not get anything, they in actual fact owe money to alpari but because of regulation Alpari can not claim from them. Anybody with a positive balance will get their money back whether Alpari goes insolvent or not. In some cases money may have to be claimed from the FCA but you will get your money back, it may just take a while.

Jan 19, 2015 4:07am

Quoting panhwar

Disliked

is there any update from govt agencies? what is govt doing? either they give us our money or let us trade.they should return our funds then they can do what urgent meetings they have to do....

Ignored

Agree, same people rely on trading to make a living

Jan 18, 2015 1:24pm

It's amazing how many have real money accounts but no clue how brokers work or if their money is protected.

Jan 18, 2015 6:01am

This posted on another thread, courtesy of member Fxworld:

http://forexmagnates.com/exclusive-alpari-uks-sale-imminent-suffering-45-mln-negative-client-balances/

Jan 19, 2015 10:14am

Quoting tafadzwa02

Disliked

Alpari is now officially insolvent !!!It has $98 000 000 of client money which it will be returning to clients as soon as it possibly can

End of !!

Ignored

Source?

Jan 19, 2015 10:21am

Yep, found it. Cheers.

http://www.fxstreet.com/news/forex-news/article.aspx?storyid=24fb5054-e7e3-422f-91cc-ae3f34981bbb

Jan 18, 2015 1:47am

Quoting panhwar

Disliked

yes i will trade with them again,where else can you get leverage of 500? i just hope they open again.

Ignored

Do you really use 1:500 leverage and are you profitable with it?

Jan 19, 2015 12:28pm

http://www.alpari.com/company-news/posts/2015/january/important-announcement/

Jan 18, 2015 6:49am

i was with Alphani 4 years back.. even for small volatile servers not able to stop my orders for stop losses .. i closed and started with XTB and i know the difference then after..

keep with safe Brokers

Jan 17, 2015 7:32pm

According to inside info and a BBC article on 18/1/15, Alpari UK have up to USD30 million loss. Good luck in getting your money back, ladz.

Jan 17, 2015 7:33pm

Quoting panhwar

Disliked

so? when can we start trading again or withdraw our funds?

Ignored

You don't understand the statement. If Alpari UK cannot find a buyer, then it will close.

Jan 17, 2015 4:15pm

so? when can we start trading again or withdraw our funds?

Jan 19, 2015 3:25am

is there any update from govt agencies? what is govt doing? either they give us our money or let us trade.they should return our funds then they can do what urgent meetings they have to do....

Jan 18, 2015 3:46am

I am still hopeful.Alpari was the best in UK , hands down , I have had several brokers before I settled with them and I have been with them for 5 years !! .They are good , they don't manipulate spreads , they are professional and I bet you , if they ever find a buyer , that buyer will not let this happen again .
Whatever it is I just hope they don't fold .

In the mean time , I am looking to go for IG index.

Jan 18, 2015 5:18am

Hi folks,

I'm sorry to spoil the party a little, (I have funds in Alpari too) but has anyone read clause 6.4 in their current Alpari Client Contract ?

This gave our friends at Alpari the ability to move our 'segregated' funds offshore, and beyond the limit of UK regulatory laws.

If there's a good financial lawyer out there that can prove me wrong, I'd love to hear from you.

Here is the said clause 6.4 - now prove me wrong -->

6.4. Unless the Customer has notified the Company in writing to the contrary, the Company may hold Segregated Customer Agreement Funds on the Customer’s behalf in a Segregated Account located outside the United Kingdom or pass money held on
the Customer’s behalf to an intermediate broker, settlement agent or OTC counterparty located outside the United Kingdom.

The legal and regulatory regime applying to any such person will be different from that of the United Kingdom and in the event of the insolvency or any other equivalent failure of that person, the Customer’s money may be treated differently from the treatment which would apply if the money was held in a Segregated Account in the
United Kingdom.

The Company will not be liable for the solvency, acts or omissions of any third party referred to in this clause.

Jan 18, 2015 5:43am

Are you absolutely sure EventHorizon? If that is the case, then what is the purpose of clause 6.4 ? I'm pretty sure it's not been put in their for our entertainment !

Let's consider what it means in practice. It means unless you write a letter to Alpari saying 'No ! you may not steal my money' you are giving them carte blanche permission to :-

a. Move our 'segregated funds' money outside the UK
b. Give it to a 3rd party
c. Not be liable if that 3rd party goes bust, taking 'our' money with them.

That is why I would like to hear from a Financial Lawyer about this.

But as I understand it, the FSCS will only compensate people where it has jurisdiction over the funds. And clause 6.4 specifically states.

"The legal and regulatory regime applying to any such person will be different from that of the United Kingdom and in the event of the insolvency or any other equivalent failure of that person, the Customer’s money may be treated differently from the treatment which would apply if the money was held in a Segregated Account in the
United Kingdom".

Again, I'd like to be proved wrong, but it seems to me that this is a massive loophole, right under the nose of the FCA regulator, and may give the FSCS wiggle room to avoid paying out.

Let's hope that Alpari rises from the ashes, so this threat is no longer an issue eh ?

Cheers.

Jan 18, 2015 6:01am

Hi Navin2007,

If you did not write to Alpari to opt out of clause 6.4, then Alpari can move your money offshore.

You would have had to write to them ORDERING them to opt you OUT of clause 6.4.

Doing nothing allows them to have moved your money out of the company and the UK long ago.

Your account balance is just a number on a computer screen.

This is why it is critical to find out what the FSCS's attitude is to this loophole.

Cheers.

Jan 18, 2015 6:12am

Hi Navin2007,

So do I hope I am wrong, but we all need to ask ourselves the following questions :-

1. What is the purpose of clause 6.4 ?
2. Does it provide any benefit for the client ?
3. Does it provide any benefit for Alpari ?

That is why I hope an expert in Financial Law happens across this thread, and can give us a legal explanation.

Cheers.

Jan 18, 2015 5:35pm

I think the prudent thing to do is to get your money out first when you can. Then it will be up to your own preference to trade with another broker who is unaffected especially those with good fund safety. See list of broker status:
http://forexmagnates.com/is-your-broker-weathering-the-chf-storm-real-time-updates/
If Alpari gets its act together and you still believe in them, you can always fund the money later on. Otherwise how else can you continue trading with a peace of mind?

Traders trade, not wait. Just my 2 cents.

Jan 18, 2015 7:18pm

This whole fiasco about CHF is all total BS.... I did not trade the CHF pairs luckily!

Pepperstone servers went down for 15min no access to MT4, they said there was no liquidity which to me is total BS. Im sure banks were short and in the right direction the CHF pairs all the way to the bottom to clean out traders and liquidate brokers. Who made all the money on the CHF? Bei.......erg Group im sure were in on it.

Jan 19, 2015 2:11am

It has also been revealed to us that the amount of negative client balances Alpari UK is on the hook for is about $45 million, while the firm’s client equity is estimated to be around $100 million. The breakdown of the negative exposure is $20-$25 million in liabilities and about $15-$25 million in regulatory capital shortfall.

Many people have overlooked the obvious... Alpari UK is not bankrupt, the strict FCA laws are the cause of the current problem. (not saying these laws are bad)
many brokers are well below the 50mil equity line, but because of their locations (not in UK) they can continue to operate (most with a lower leverage).

Don't count on the 1:500 to continue after business reopens

Jan 19, 2015 2:52am

I don't care if this shambles of an outfit is purchased by the pope, I just want MY money back in MY bank account so I can get on with appointing another broker to trade through - I don't know if anyone has noticed, but this is kind of a big trading week, so freezing funds and taking the phone off the hook while they sort out problems of their own making is COMPLETELY UNACCEPTABLE.

Jan 19, 2015 3:39am

Quoting panhwar

Disliked

is there any update from govt agencies? what is govt doing? either they give us our money or let us trade.they should return our funds then they can do what urgent meetings they have to do....

Ignored

would be nice if the world worked that way... unfortunately it doesn't!
we'll be lucky to see our money this week, if at all.
depends how Alpari-UK handle the required equity problem.
hopefully they find funds or a buyer so we can continue trading(or remove funds).

Jan 19, 2015 4:15am

Quoting circochas

Disliked

I don't care if this shambles of an outfit is purchased by the pope, I just want MY money back in MY bank account so I can get on with appointing another broker to trade through - I don't know if anyone has noticed, but this is kind of a big trading week, so freezing funds and taking the phone off the hook while they sort out problems of their own making is COMPLETELY UNACCEPTABLE.

Ignored

I completely agree. We got left out the and will not be able to participate of the unfolding events. I can accept to be wiped out and off the game by my trading mistakes, but this is none of that and revolting.

The possibility of a buyer to Alpari is a good thing... any more news on that, please share the update.

Jan 19, 2015 5:28am

Quoting widyantoro

Disliked

The first thing in my. Head is, why alpari just let their customer on confusing? I did recieve any information about my account, they don't has realese about our account?

We just wait ?? Anyone can give me information???

Ignored

We are all in the same boat.
But frankly I would rather they focus on getting up and running again, instead of sending 1000's of e-mails and answering 1000's of calls.
what is happening is clearly being followed by multiple news agencies and forex websites (http://www.marketwatch.com/story/pepperstone-eyes-bailout-for-swiss-fx-casualty-alpari-2015-01-19?mod=MW_story_latest_ne)

Jan 19, 2015 8:13am

Quoting AlexC

Disliked

FXCM Emerges as Potential Buyer for the Business of Alpari UK

http://forexmagnates.com/fxcm-emerge...ess-alpari-uk/

Ignored

Good morning

this article was posted on 18 january and allready denied

Jan 19, 2015 8:15am

Quoting AlexC

Disliked

FXCM Emerges as Potential Buyer for the Business of Alpari UK

http://forexmagnates.com/fxcm-emerge...ess-alpari-uk/

Ignored

I find it mindboggling FXCM can get a 300 million loan how are they going to pay it back.

Only 5 million profit last year, 45 million net capital.

Jan 19, 2015 8:20am

Quoting AlexC

Disliked

Pepperstone eyes bailout for Swiss-FX casualty Alpari

http://www.marketwatch.com/story/pep...ari-2015-01-19

Ignored

http://www.forexfactory.com/news.php?do=news&id=522338

Jan 19, 2015 10:36am

Quoting Berserker

Disliked

Yep, found it. Cheers.

http://www.fxstreet.com/news/forex-n...c-ae3f34981bbb

Ignored

SO HOW DO WE GET OUR MONEY BACK? any official proceding to follow?

Jan 19, 2015 10:06pm

Quoting EventHorizon

Disliked

Alpari (UK) Limited – in Special Administration

Does this mean to get our balance back we have to submit a claim through these guys. How can we supply proof of funds when we can't log in to our account?

Ignored

We have our daily statement issued by Alpari. I believe that is one proof. Put them all together and you have your account history.

I guess it's also valid the history issued by MetaTrader, I've just printed the all history of the account history.

I Can't think any other document right now.

Jan 22, 2015 2:00pm

Dear Sir/Madam

Alpari (UK) Limited - in special administration (“the Company”)
Joint Special Administrators – Richard Heis, Samantha Bewick and Mark Firmin

I was appointed Joint Special Administrator of the Company together with Samantha Bewick and Mark Firmin on 19 January 2015.

In accordance with Rule 51 of The Investment Bank Special Administration (England & Wales) Rules 2011, I refer you to www.kpmg.com/uk/alpari where you can view Form 2.12B, notice of special administrators’ appointment.

The Company’s affairs are being examined by the Joint Special Administrators who will write to all clients who have a claim setting out their proposals for achieving the purpose of the special administration within the next 8 weeks. Any urgent communications should be emailed to [email protected]. Alternatively please monitor the website which will be updated as more information becomes available.

The Company traded under the following trading styles: Alpari FX, AlpariFX, AUK, Quantum FX and QuantumFX (this list is not exhaustive).

If you believe you are not a current client as you consider you are not owed any money, or do not wish to make a claim for monies owed, kindly confirm this by email to [email protected] or in writing to Alpari (UK) Limited (in special administration), 8 Salisbury Square, London, EC4Y 8BB. On receipt of such an email/letter your contact details will be removed from the client list and no further correspondence concerning the Company will be sent to you.

Pursuant to rule 296 of the Rules, where the Special Administrators give, send or deliver any notice or other document to you by electronic means, you may request a hard copy of that notice or document. If you choose to request a hard copy, the Special Administrators must send it to you within 5 business days of receipt of the request.

Yours faithfully for Alpari (UK) Limited

Richard Heis
Joint Special Administrator

Jan 22, 2015 2:12pm

So the letter above makes it clear that they are in no hurry to return our funds - Para 4 above says that they intend to write to those of us who are owed money setting out their proposals "within 8 weeks" !!!

If you have not already phoned the "hotline" (joke) on 0333 202 1397 then do so first thing every day - EVERY DAY. Raise hell. Demand to speak to the manager. Write formal letters of complaint to KPMG, the FCA, everyone, anyone, just make a total pain in the ass of yourself until they get their act together and get on with their jobs.

Remember, THEY OWE US MONEY, not the other way around, and none of this is our fault, so 8 weeks just to come up with a proposal is TOTALLY UNACCEPTABLE !

If you don't have the details (names, phone numbers, addresses etc) to contact then say so here on this thread and I will do my best to post them as and when I can (or I'm sure some other kind soul will assist :-)

I for one am not going to just sit here, out of the market with no trading funds while they sit on our money whilst taking home a huge pay cheque at the end of each month. If you feel the same then get on it.

Good luck, and don't forget to let us all know how you get on and what you found out.

Jan 23, 2015 4:11am

The first thing to do is start ringing the "hotline" on 0333 202 1397 and escalating your enquiry to the manager. Keep them on the line for as long as you can, ask as many questions as you can, pretend you don't understand their answers and ask again, get them to email/send you things, and do it again tomorrow, and the day after, and the day after that...

take notes and try to build up a picture of who is in charge of what function within KPMG, then post your findings so we will all know if we are being palmed off when we speak to them and ask the same questions.

We are traders, we have the focus and determination to beat the market, so this should be a pushover !

Jan 23, 2015 9:39am

Quoting mazzara

Disliked

Does any one have a clue on how to submit the claim?

Should I just email them or is there forms to be filled?

Ignored

KPMG have removed the link to the claim form (pdf). This is what they are trying to take up to 8 weeks just to send out. Pester them on 0333 202 1397 to repost the proof of claim form link.

Jan 23, 2015 10:13am

Quoting circochas

Disliked

KPMG have removed the link to the claim form (pdf). This is what they are trying to take up to 8 weeks just to send out. Pester them on 0333 202 1397 to repost the proof of claim form link.

Ignored

But some one must have one saved?
Couldn't we just fill the form and send it?

Jan 24, 2015 4:50am

Quoting mazzara

Disliked

But some one must have one saved?
Couldn't we just fill the form and send it?

Ignored

So you're ok with other people putting in effort to assist you in helping yourself, yet you can't be bothered to make one call a day and write a couple of letters to help not just yourself but everyone involved.... Hmmmmm....

Jan 24, 2015 7:08am

Quoting circochas

Disliked

So you're ok with other people putting in effort to assist you in helping yourself, yet you can't be bothered to make one call a day and write a couple of letters to help not just yourself but everyone involved.... Hmmmmm....

Ignored

I'm sorry if I upset you some how. I am trying to do what I can. I am not in UK.
I wish I could go to their office and talk in person to some one.

I feel lost about what to do next, and very angry to see a hole year of trade wasted.

From where I am standing all I can do right now is call, send letter and make an effort to produce some documentation of this communications attempts.

It seem you know better what to do, in which case suggestions are welcome, and I'm more than willing to join any effort.

What I really really wanted is for some one to just buy them and get us back on trading next monday, but these are just wishes.

Jan 24, 2015 7:09am

Quoting EventHorizon

Disliked

I have up loaded the PDF proof of debt form here:
http://www.fileconvoy.com/dfl.php?id...74384649e9ab87

It will be there for 7 days.

Fill out and email to:
[email protected]

Ignored

Thanks for that

Jan 22, 2015 8:36pm

Also. there is a clause in one of their letters that says we have to pay the costs of having our money returned. Whatever that means.

Jan 17, 2015 6:38pm

if alpari gets rescue, I would consider trading with them again becoz with this experience they will do better in future ( I guess)

Jan 18, 2015 6:58pm

Hope there will be an reply today, I need to trade. Maybe we should have few brokers trading at the same time

Jan 17, 2015 6:33pm

Go way Man

Jan 17, 2015 11:14pm

For me if AlPari survived from this trouble, I will continue trading with them.

Jan 17, 2015 11:25pm

Better take your money out, you never know what these guys might pull

Trader#8F0B

Jan 17, 2015 11:30pm

i don't believe the looses is 30 million may be the 3 or 30 billion , 30 million is small amount for broker like Alpari and if the rescue for 30 million any bank will do that for them is not an issue , i still believe the losses is 3 to 30 billion , any way i have account with them i hope this issue will be solve soon as possible either start trading or refund our money

Jan 18, 2015 3:36am

We need FCA to explain the situation to us since we all confused.

Trader#FC91

Jan 18, 2015 6:28pm

Can't beleive some people would continue to trade with them ... if they get their money back !

There is a reason why some brokers went broke while others had no problems. The pure unhedged market makers would be the ones that got hit hard.

Trader#AD9E

Jan 19, 2015 2:11am

alpari japan is saying they started to pay back fund to 3000 customers. But they can pay back 200 person per day due to their man power. It will take 12 days to pay back all.
I think ALPARI is super nice broker and come back soon.

Jan 19, 2015 3:07am

http://www.wsj.com/articles/pepperstone-eyes-alpari-after-swiss-franc-turmoil-1421643906

Jan 19, 2015 6:47am

http://www.cityam.com/207386/trader-shock-alpari-s-swiss-franc-problems

This is the latest news I've found at this point.

Jan 19, 2015 7:35am

I have an account with alpari. Now they said they are going to refund the fund. Friends do you know how they are going to refund. Our current balance or the capital.Please let me know.

Thanks.

Trader#566F

Jan 19, 2015 8:29am

Quoting Molby

Disliked

I find it mindboggling FXCM can get a 300 million loan how are they going to pay it back.

Only 5 million profit last year, 45 million net capital.

Ignored

Read FXCM's balance sheet http://www.fxcm.com/about/financials-performance/

Jan 19, 2015 10:06am

Alpari is now officially insolvent !!!It has $98 000 000 of client money which it will be returning to clients as soon as it possibly can

End of !!

Jan 19, 2015 10:16am

financial times and FXstreet report insolvency

Jan 19, 2015 10:19am

FX street

Jan 23, 2015 9:09am

Does any one have a clue on how to submit the claim?

Should I just email them or is there forms to be filled?

Trader#9B18

Jan 26, 2015 5:27pm

Quoting EventHorizon

Disliked

I have up loaded the PDF proof of debt form here:
http://www.fileconvoy.com/dfl.php?id...74384649e9ab87

It will be there for 7 days.

Fill out and email to:
[email protected]

Ignored

Where did you find the instructions on how to submit the claim?

Feb 7, 2015 6:30am

We know something new? it's like waiting 8 weeks?

thanks in advance

Trader#9E8B

Jan 17, 2015 8:12pm

Lets wait and see how FCA is going to react on this as a governing body. Somehow we need our money back..

Trader#6CBA

Jan 17, 2015 10:29pm

my first deposit ever was on the black Thursday . 3000 usd . they closed my -1500 usd trade . now i want the rest .

Trader#0F2E

Jan 18, 2015 5:24am

Alpari UK is a good broker. I wish they could solve the matter as soon as possible.

Trader#F0A1

Jan 18, 2015 4:59pm

I put in a withdrawal request prior to them disable the website ... i got a reply yesterday from their backoffice.

seems like they are still in operations ....

Trader#98C8

Jan 21, 2015 3:29am

http://www.fca.org.uk/news/news-for-customers-of-alpari-uk-limited

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Jan 17, 2015 4:12pm
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