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Pepperstone Forex

  • #2,721
  • Nov 26, 2014 6:04am Nov 26, 2014 6:04am
Quoting Peter.A
{quote} Hi Buddy1, Thank you for your feedback. Research conducted in 2013 found a 1 in 2317 chance of not surviving a base jump. This suggests that you have a 99.96% chance of surviving a base jump. We would consider those quite strong odds given the various factors that can influence your connection to cTrader (such as ISP issues, wireless connectivity etc.), so we thank you for your kind words and support. As we are trying to keep this thread as constructive as possible, we would appreciate it if you could keep discussion to legitimate concerns...
Like everything Pepperstone produces your stats are a load of garbage, they are based on the number deaths in Norway alone and are isolated to a particular area. This statistic is about as accurate as your fake market depth plugin which shows market depth that is not even yours, it looked more like LMAX to me (at least that was when I had an account with you).

The real base jumping mortality rate is 1:60. Have a read of this Peter, it might provide you with some insightful information http://www.besthealthdegrees.com/health-risks/
  • #2,722
  • Nov 26, 2014 4:15pm Nov 26, 2014 4:15pm
Quoting buddy1
{quote} Like everything Pepperstone produces your stats are a load of garbage, they are based on the number deaths in Norway alone and are isolated to a particular area. This statistic is about as accurate as your fake market depth plugin which shows market depth that is not even yours, it looked more like LMAX to me (at least that was when I had an account with you). The real base jumping mortality rate is 1:60. Have a read of this Peter, it might provide you with some insightful information http://www.besthealthdegrees.com/health-risks/...
Hello Buddy1,

Actually, that 1 in 60 statistic relates to the chance of a base jumper dying while base jumping over their lifetime - which is not the same probability of surviving a base jump. Base jumpers will perform tens if not hundreds of jumps over their life. Since you said "You have more of a chance surving a base jump than trading with them.", that is the statistic I responded to.

Nevertheless, my response was clearly not meant to be taken seriously - it was a sarcastic response to a sarcastic post. It appears you are more interested in discredited Pepperstone as a broker rather than contributing constructively to this thread.
  • #2,723
  • Dec 11, 2014 5:52am Dec 11, 2014 5:52am
Anyone else having trouble signing into MT4?

I cannot and also the client area page on their website will not load. First time I have had this problem.

I have contacted support but wondered if it is a general problem.
  • #2,724
  • Dec 11, 2014 6:05am Dec 11, 2014 6:05am
Quoting normtold
Anyone else having trouble signing into MT4?
No, logged in fine today between 7am to 8am London time.
  • #2,725
  • Dec 11, 2014 7:22am Dec 11, 2014 7:22am
Quoting normtold
Anyone else having trouble signing into MT4? I cannot and also the client area page on their website will not load. First time I have had this problem. I have contacted support but wondered if it is a general problem.
It's okie until now.
Keep learning until you die :-)
  • #2,726
  • Dec 11, 2014 2:55pm Dec 11, 2014 2:55pm
Quoting normtold
Anyone else having trouble signing into MT4? I cannot and also the client area page on their website will not load. First time I have had this problem. I have contacted support but wondered if it is a general problem.
Hi Normtold,

I can help you logging in to both areas if you are still having trouble. With the client area:

If the page goes blank white when you try to log in - please try using a different web browser than Internet Explorer, such as Firefox or Google Chrome.

If you receive the error message 'Bad Credentials' this means either the email address or password you entered is incorrect - in this case you can reset the password by clicking the 'Forgotten Password' link on the login page, or contacting [email protected] to ask us to reset the password directly.

With MT4:

Any error message will be displayed in the bottom right hand corner of your platform. If you have an error message shown there such as 'Invalid Account' or 'No Connection', please let me know and I can help with a solution for that particular message.

Thank you,

Peter
  • #2,727
  • Dec 12, 2014 10:39pm Dec 12, 2014 10:39pm
Hey Peter can I open a Canadian $ account?
Fear prevent possibilities, and so does Greed
  • #2,728
  • Dec 14, 2014 6:52pm Dec 14, 2014 6:52pm
Quoting xtrader101
Hey Peter can I open a Canadian $ account?
Hi xtrader101,

We are considering releasing Canadian base currency accounts to clients. While we consider this, we have removed fees for credit / debit card deposits for all Canadian clients. This means that you can fund a USD base currency account and the only "cost" would be the CAD to USD conversion conducted by the banks.

Do you think waiving credit / debit card fees for all Canadian clients would alleviate issues around funding? Your feedback on this matter is welcomed.

All the best,

Peter
  • #2,729
  • Dec 14, 2014 8:09pm Dec 14, 2014 8:09pm
Quoting Peter.A
{quote} Hi xtrader101, We are considering releasing Canadian base currency accounts to clients. While we consider this, we have removed fees for credit / debit card deposits for all Canadian clients. This means that you can fund a USD base currency account and the only "cost" would be the CAD to USD conversion conducted by the banks. Do you think waiving credit / debit card fees for all Canadian clients would alleviate issues around funding? Your feedback on this matter is welcomed. All the best, Peter
Hey Peter,

I just funded another Pepperstone account over the weekend when I saw that there is no fee to fund via credit card. There is no conversion cost for me because I funded it with my US dollar credit card. I just have to transfer my US fund from my US chequing to my credit card.

Bottomline, I save credit card fees or wire fees if I had to wire it from my bank. If credit card fees was not removed, I would have wired the money.

Thanks,
FxTurtle
Fear prevent possibilities, and so does Greed
  • #2,730
  • Dec 14, 2014 11:51pm Dec 14, 2014 11:51pm
Quoting xtrader101
{quote} Hey Peter, I just funded another Pepperstone account over the weekend when I saw that there is no fee to fund via credit card. There is no conversion cost for me because I funded it with my US dollar credit card. I just have to transfer my US fund from my US chequing to my credit card. Bottomline, I save credit card fees or wire fees if I had to wire it from my bank. If credit card fees was not removed, I would have wired the money. Thanks, FxTurtle
Hi FxTurtle,

Thanks for giving us your feedback - that sounds like a pretty good deal if you have access to a US chequeing account as well, as it would be free instant funding, and free withdrawal.

For those without access to a USD based account we will review the feasibility of having Canadian based currency accounts - as I'm sure you can understand there are significant back-end issues with implementing this, but hopefully it is something we can offer in the near future.

Thanks again,

Peter
  • #2,731
  • Dec 15, 2014 11:12am Dec 15, 2014 11:12am
My demo account I guess doesn't exist anymore, don't know how old it was... but this is not a reset to zero balance, it is completely gone it seems.

Is this normal? Does pepperstone just delete MT4 accounts after a month ?
  • #2,732
  • Dec 15, 2014 2:54pm Dec 15, 2014 2:54pm
Quoting ycomp
My demo account I guess doesn't exist anymore, don't know how old it was... but this is not a reset to zero balance, it is completely gone it seems. Is this normal? Does pepperstone just delete MT4 accounts after a month ?
Hi Ycomp,

Thanks for your question. By default our MT4 demo accounts last for 30 days before they expire and are deleted from the server. This is something we do to prevent the servers being filled up with unused demo accounts, deteriorating the server quality.

You are welcome to create a new demo account when the old one expires, or to try a cTrader demo account - which lasts for 3 months. If you have a live account with us, you can also send an email to [email protected] with your demo and live account number and we can set that demo account to be permanent for you.

All the best,

Peter
  • #2,733
  • Dec 19, 2014 7:47am Dec 19, 2014 7:47am
Hi Peter

Are you interested in the tick data GBPCAD why are not available on the website today , or is it possible to download some other way?
The last data september

thx
  • #2,734
  • Dec 21, 2014 6:38pm Dec 21, 2014 6:38pm
Quoting Krisy
Hi Peter Are you interested in the tick data GBPCAD why are not available on the website today , or is it possible to download some other way? The last data september thx
Hi Krisy,

Unfortunately GBPCAD is not one of the currency pairs we have available from on our cache of tick data hosted on the website, so for more tick history of that particular pair you may need to seek out the data from another provider.

The other pairs will be updated soon and they are usually updated with a lag of around 2 months - so Octobers data will be available around the new year for you.

All the best,

Peter
  • #2,735
  • Dec 25, 2014 6:11pm Dec 25, 2014 6:11pm
Quoting xtrader101
Hey Peter can I open a Canadian $ account?
+1
  • #2,736
  • Dec 28, 2014 11:42pm Dec 28, 2014 11:42pm
Right now the spread on E/U with,
Armada I have 0.1
JFD 0.1
Pepperstone 0.9
  • #2,737
  • Jan 15, 2015 3:52am Jan 15, 2015 3:52am
our richest pepperstone owner may lose his fortune tonite. pepperstone crashed just when the whole fx market crashed. theres going to be thousands of requests for money bank from the loss. if I don't get it im leaving pepperstone.
  • #2,738
  • Jan 15, 2015 3:59am Jan 15, 2015 3:59am
What is happening with pepperstone ????????
Attached Image (click to enlarge)
Click to Enlarge Name: USDCHFWeekly_problem 1.png Size: 80 KB
Keep learning until you die :-)
  • #2,739
  • Jan 15, 2015 4:00am Jan 15, 2015 4:00am
the usd/chf crashed 24% in 10 seconds. it crashed the whole fx market
  • #2,740
  • Jan 15, 2015 5:45am Jan 15, 2015 5:45am
Anyone else been locked out of closing positions, even new positions opened?
My comments are not to be taken as trading advice, not a financial advisor
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