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FXCM Discussion

  • #5,141
  • Oct 13, 2014 1:42pm Oct 13, 2014 1:42pm
Quoting tingzhuan520
i can't log in to my live account..also i can't access the log in page on the fxcm site.. pls help
Hi Tingzhuan520,

I notice that you made your post on Saturday. Please note that we often use Saturdays to perform routine maintenance on our servers. During that time, you may not be able to log into your account on MyFXCM.com or your platform. Please let me know whether you still have difficulty logging in now that trading is open for the new week.

Thanks,
Jason
  • #5,142
  • Oct 13, 2014 2:09pm Oct 13, 2014 2:09pm
Quoting zznbrm
{quote} Times are UTC. I use two different methods to create the spread table: 1) Fix API - Receives live ticks via the FXCM Fix API and calculates on the fly 2) ForexConnect API - Retrieves data from FXCM History server and calculates totals As you can see from Friday's data (attached image), the calculations (live vs. history) are very close. {image}
Quoting zznbrm
The Fix API uses a push mechanism for quotes as explained at the FXCM Fix wiki site: FIX follows the “push” convention for market data updates; meaning, the FXCM server “pushes” all the price updates to your client FIX application. Therefore, you receive price updates as frequently as they occur, all else being equal such as internet connection. To get "all" live ticks, FIX is definitely the way to go. I am happy to see that the ticks available from the history downloads is very, very close to...

Thanks for sharing this info, Zznbrm! Very informative :nerd:
  • #5,143
  • Oct 13, 2014 2:43pm Oct 13, 2014 2:43pm
Quoting Adal
Do you get level 2 data on your FXCM account through FIX? They are supposed to offer this on Active Trader accounts, but I'm not sure if this works when your account is setup to work with the TS2 software (as opposed to the old Active Trader web app).
Hi Adal,

Active Trader live account holders have access to market depth data through FIX. For more details, you can email [email protected]
  • #5,144
  • Oct 13, 2014 3:16pm Oct 13, 2014 3:16pm
Quoting 4xtom
{quote} Where are those new tighter spreads? Just opened demo account and on my Mt4 GU is 2.8, UJ 2.6 and even EU is 2.6?? In today's market those spreads are huge!
Hi 4xtom,

We're still in the process of updating the in-platform demo registration form on MT4. In the meantime, you can set up a free MT4 demo to see our new pricing by using the form on our webpage: http://www.fxcm.com/products/metatra...0000000MusRAAS (just click on the button that says "try it now")
  • #5,145
  • Oct 13, 2014 9:54pm Oct 13, 2014 9:54pm
Quoting Jason Rogers
{quote} Hi 4xtom, We're still in the process of updating the in-platform demo registration form on MT4. In the meantime, you can set up a free MT4 demo to see our new pricing by using the form on our webpage: http://www.fxcm.com/products/metatra...0000000MusRAAS (just click on the button that says "try it now")
That worked, thank you!
  • #5,146
  • Oct 14, 2014 3:27am Oct 14, 2014 3:27am
Quoting Jason Rogers
{quote} Hi 4xtom, We're still in the process of updating the in-platform demo registration form on MT4. In the meantime, you can set up a free MT4 demo to see our new pricing by using the form on our webpage: http://www.fxcm.com/products/metatra...0000000MusRAAS (just click on the button that says "try it now")
Hi Jason,
is there anything wrong with fxcm? my MT4 stopped working. I tried to change my SL but it stated market is closed. I have live account with fxcm using mt4 by the way.
Appreciation is the key to wealth and happiness
  • #5,147
  • Oct 14, 2014 3:29am Oct 14, 2014 3:29am
Quoting likica
{quote} Hi Jason, is there anything wrong with fxcm? my MT4 stopped working. I tried to change my SL but it stated market is closed. I have live account with fxcm using mt4 by the way.
Mine too. And GDP data is coming out in 1 minute.. Give me my money back lol....
  • #5,148
  • Oct 14, 2014 3:32am Oct 14, 2014 3:32am
FUGIN' ASSES!!!
  • #5,149
  • Oct 14, 2014 3:32am Oct 14, 2014 3:32am
Quoting MrketSniper
{quote} Mine too. And GDP data is coming out in 1 minute.. Give me my money back lol....
Still Stuck
GBP/USD
  • #5,150
  • Oct 14, 2014 3:33am Oct 14, 2014 3:33am
Thats strike 1.
  • #5,151
  • Oct 14, 2014 3:33am Oct 14, 2014 3:33am
Same here. Seems like a big ooops to me ...

Liveaccounts are suspended by "Market is closed" but Demo accounts are still working.
Attached Image (click to enlarge)
Click to Enlarge Name: Auswahl_029.png Size: 7 KB
  • #5,152
  • Oct 14, 2014 3:33am Oct 14, 2014 3:33am
Quoting likica
{quote} Hi Jason, is there anything wrong with fxcm? my MT4 stopped working. I tried to change my SL but it stated market is closed. I have live account with fxcm using mt4 by the way.
I am also getting "Market is closed" I can't place stop losses on my orders...
Gone to a better place
  • #5,153
  • Oct 14, 2014 3:35am Oct 14, 2014 3:35am
Another fxcm trick right before the GBP data release to get money?
  • #5,154
  • Oct 14, 2014 3:36am Oct 14, 2014 3:36am
I phoned. They're trying to fix it. Although my MT4 5 and 15 min charts are working now, no 1min and can't log into TS2.
Full-time trader and loving it!
  • #5,155
  • Oct 14, 2014 3:37am Oct 14, 2014 3:37am
They will fix the rate and take/give us the money we make/lose right? Or I am going to make a big scene.
  • #5,156
  • Oct 14, 2014 3:43am Oct 14, 2014 3:43am
Here's the number:
Attached Image
Gone to a better place
  • #5,157
  • Oct 14, 2014 3:44am Oct 14, 2014 3:44am
Also affected by this. Login has been up and down for the past 8 hours actually - at least since the NAB Business Confidence data release. WTF, fxcm. WTF.
  • #5,158
  • Oct 14, 2014 3:47am Oct 14, 2014 3:47am
Has happened a few too many times in the short time i've been with fxcm. this time is so far the worst... 20 mins down and still cant do anything, came back on briefly and my SL has been jumped but still wasnt able to close my order.
  • #5,159
  • Oct 14, 2014 3:51am Oct 14, 2014 3:51am
Quoting Kong
{quote} Thanks but I'm pretty sure they are busy assisting other callers, like every single customer they have.. Just rings out.. Been ringing for 5 minutes Prob got hacked..
..I try to put my stop in before the price got frozen,say market is close..came back now i'm down -78 pips..WoW!..this is crazy.
  • #5,160
  • Oct 14, 2014 3:52am Oct 14, 2014 3:52am
It's not normal . I cannot delete my orders and change my stop ?
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