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  • #5,101
  • Oct 6, 2014 2:26pm Oct 6, 2014 2:26pm
Why my spread on EU is stil 2,2-2,5 .Did i missed something?
  • #5,102
  • Oct 6, 2014 3:40pm Oct 6, 2014 3:40pm
Quoting faststare08
server down uk site branch?
Hi Faststare08,

I notice that you made your post on Saturday. Please note that we often use Saturdays to perform routine maintenance on our servers. During that time, you may not be able to access the MyFXCM.com site for your FXCM UK account. Please let me know whether you still have difficultly accessing this site.

Thanks,
Jason
  • #5,103
  • Edited 4:21pm Oct 6, 2014 3:52pm | Edited 4:21pm
Quoting Alone.
those are the new fxcm updates? http://www.dailyfx.com/forex/educati...0000000Mum4AAC
Quoting Alone.
Why my spread on EU is stil 2,2-2,5 .Did i missed something?
Hi Alone,

Since there are over 200,000 accounts trading through FXCM worldwide, we felt it was prudent to begin with a smaller group our clients and first make sure the transition goes smoothly for them before rolling out these changes to our entire client base.

This past weekend FXCM US accounts were upgraded to our new pricing model. If your account is with another FXCM entity, then please note that I will be posting further updates on this thread about when this new pricing will become available other regions.
  • #5,104
  • Oct 6, 2014 4:01pm Oct 6, 2014 4:01pm
Quoting Bilstein
Hi Jason, Quick question; I notice, in the "Market Watch" window on FXCM's MT4 platform that the new spreads are reflected in the numbers. However, on a chart, the new spreads aren't reflected and the bid/ask prices aren't even accurate. I'm not flyin' off a rail about it - I figure you guys are still crankin' out this update - but I just wanted to ask if this was a known issue that was going to be addressed. {image}
Quoting smash1820
{quote} I noticed this as well and still have this problem too. It can be frustrating at times looking at a chart and see the price be off by up to 5 pips! I assume they're aware of the issue and will resolve it soon. Am I right, Jason?
You are part of the first group of FXCM clients to have your accounts upgraded to our new pricing: http://www.fxcm.com/advantages/sprea...0000000MusRAAS

The Bid and Ask prices you see in your Market Watch window are the prices available to you for trading. However, MT4 servers can only show one price feed at a time. Since the majority of our clients are still on our old pricing, we have not yet been able to update the chart price feed.

These chart prices will be updated in the near future to reflect our new pricing as more of our existing clients have their accounts upgraded. While I don't have an exact date yet, I will keep you posted.
  • #5,105
  • Oct 6, 2014 4:15pm Oct 6, 2014 4:15pm
Quoting Jason Rogers
{quote} {quote} Hi Alone, Since there are over 200,000 accounts trading through FXCM worldwide, we felt it was prudent to begin with a smaller group our clients and first make sure the transition goes smoothly for them before rolling out these changes to our entire client base. This past weekend FXCM US accounts were upgraded to our new pricing model. If your account is with another FXCM entity, then please note that I will be posting further updates on this thread about when this new pricing will become available other regions.
Thanks a lot Jason for you reply .I didnt knew that.
  • #5,106
  • Oct 6, 2014 5:36pm Oct 6, 2014 5:36pm
Quoting zznbrm
I like the new spreads Jason... {image}
Thanks Zznbrm, I'm glad you're pleased.

That's an interesting spread table you provided. How did you compile the data? I assume the times are in New York Time, because it shows the spreads as being tightest in the morning.
  • #5,107
  • Oct 6, 2014 6:13pm Oct 6, 2014 6:13pm
Jason,
Can you open sub accounts in FXCM ? I have been with Oanda for the last 12 months and have been generally pleased EXCEPT for the recent increase in spreads on GBPJPY. At this moment I am looking at 6.2 pips spread on Oanda and 1.6 pip spread on a new FXCM demo account. Assuming the demo is the same data feed as the live accounts.
  • #5,108
  • Oct 7, 2014 4:00am Oct 7, 2014 4:00am
Quoting Jason Rogers
{quote} Hi Civilpes2001, You're correct that previously your FXCM US account had no commissions. That's because we used to add a pip markup to the spreads. Now FXCM US accounts have been upgraded to our new pricing model. That means you're trading on raw FX spreads that show the exact prices we receive from our liquidity providers without any markups* http://www.fxcm.com/advantages/sprea...0000000MusRAAS {image} *In some instances, accounts for clients of certain intermediaries are subject to a markup. The pip...
Waiting patiently for your new pricing model to migrate to other FXCM entities in other countries.
Master Your Setup, Master Your self. (NQoos)
  • #5,109
  • Oct 7, 2014 4:29am Oct 7, 2014 4:29am
MT4 Quick Buy/Sell App

I have just downloaded this app with the ability to preset lot size, stop in pips and target in pips.

Having applied it to one of my charts I decided to test it out.

Making a sell order, it did not display the stop or target levels on the chart.

When I right clicked the trade up popped a box asking if I would like to set a trailing stop, so I set this to 15 pips, but yet again the chart failed to display a stop level.

As a result I closed the order with a £25 loss - no big deal, but I expected the app to work and it didn't.

I am well used to MT4 and installing apps/indicators/experts, and found the installation instructions easy to follow, so I guess the problem is with FXCM.

Has anyone else had a problem and found the solution?

All the best

Raaammy
  • #5,110
  • Edited 3:12pm Oct 7, 2014 3:01pm | Edited 3:12pm
Quoting freundr
Jason, Can you open sub accounts in FXCM ?
Hi Freundr,

Yes, it's possible for you to have two or more FXCM accounts joined under a single login. That allows you view and manage all your positions in these accounts at the same time on your platform.


Quoting freundr
Assuming the demo is the same data feed as the live accounts.
Yes, the spreads you see on your FXCM demo account are the same spreads you would see on a live FXCM account, since these live quotes are streamed from the same No Dealing Desk price feed: http://www.fxcm.com/advantages/sprea...0000000MusRAAS

Also, I notice your forum profile mentions that you live in the great state of Texas!
It might interest you to know that we have an office in Plano.

http://assets.fxcm.com/img/office-th...ano-office.jpg

  • #5,111
  • Oct 7, 2014 3:45pm Oct 7, 2014 3:45pm
Quoting bassramy
{quote} Waiting patiently for your new pricing model to migrate to other FXCM entities in other countries.
Hi Bassramy, it won't be long now. I will keep you posted.
  • #5,112
  • Oct 7, 2014 4:37pm Oct 7, 2014 4:37pm
Quoting raaammy
MT4 Quick Buy/Sell App I have just downloaded this app with the ability to preset lot size, stop in pips and target in pips. Having applied it to one of my charts I decided to test it out. Making a sell order, it did not display the stop or target levels on the chart. When I right clicked the trade up popped a box asking if I would like to set a trailing stop, so I set this to 15 pips, but yet again the chart failed to display a stop level. As a result I closed the order with a £25 loss - no big deal, but I expected the app to work and it didn't....
Hi Raaamy,

I'm sorry to hear of the problems you had with the Quick Buy and Quick Sell scripts. Since I don't have much experience with those particular apps myself, I've asked one of my colleagues in our tech support department to take a closer look at your questions and will let you know when he gets back to me on this.
  • #5,113
  • Oct 9, 2014 4:02am Oct 9, 2014 4:02am
Hi Jason

Does your new spreads apply to Trade Station alone or also to your MT4 platform?

G.
Never Ever Give Up!
  • #5,114
  • Oct 9, 2014 4:10am Oct 9, 2014 4:10am
Quoting Cobra
Hi Jason Does your new spreads apply to Trade Station alone or also to your MT4 platform? G.
Hey Cobra this might help: http://www.forexfactory.com/showthre...85#post7783885
Full-time trader and loving it!
  • #5,115
  • Oct 9, 2014 4:13am Oct 9, 2014 4:13am
Quoting Digitalis
Jason, Can you confirm that if I want to switch trading platform from TS2 to MT4, (so I can use my own trading buttons) then I have to open a completely new account? Why can't my existing account, including balance and open trades, just be accessed via MT4? Having to transfer to a new account has a big impact on how I trade, as obviously I've got to keep the old account funded to cover open trades and ensure no margin calls. It also means I have to monitor 2 accounts instead of one, until I can run down the open trades in the TS2 account. Is there...
Just so others are aware, I've been told there's no way around it. If you want to switch from TS2 to MT4 you have to open a new account and transfer funds to it. A real pain if you have open trades in TS2 account. But thanks anyway Jason for your efforts in checking it out.
Full-time trader and loving it!
  • #5,116
  • Oct 9, 2014 5:08am Oct 9, 2014 5:08am
What is there to discuss about this broker!? they have been proven to cheat their customers again and again, and been fined millions for it , did that make them reconsider their buisness model? no, they keept cheating you and was fined millions again, stay the hell away from this one! this is all dokumented information for you to read, do your research, as far as Im concerned fxcm can close down shop, I will never ever deposit a penny to fxcm, it is a damn miracle something dirty like this are allowed to be listed on the exchange. and how they are allowed to just continue scamming people even after being proven quilty, and how naive of the trader community not to open their eyes, FF should do the right thing and close down this thread and not allowing these kind of economic criminals to continue ripping off small traders by luring them in from the forums, as far as Im concerned they are a partner in crime for just allowing them to be here, shame on you! if this post is deleted or somehow will vannish that just proves it even more.
Bulls are stupid Animals!especially when Im short!
  • #5,117
  • Oct 9, 2014 8:28am Oct 9, 2014 8:28am
Does anyone know how to disable the pop-up announcements that come in 2s and 3s everyday at 7,9, and 1?I've clicked the disable box, but I think that's just for show.
  • #5,118
  • Edited 11:20am Oct 9, 2014 11:07am | Edited 11:20am
Quoting Cobra
Hi Jason Does your new spreads apply to Trade Station alone or also to your MT4 platform? G.
Hi Cobra,

Our new pricing is available on MT4, Trading Station and Mirror Trader: http://www.fxcm.com/uk/platforms/ove...0000000MusRAAS

In fact, if you set up an MT4 account with FXCM, then your account login details will also let you to place trades through Trading Station (Desktop, Web and Mobile) and Mirror Trader. That allows you to run multiple strategies on one account both discretionary and automated.

Also, I notice your forum profile mentions that you live in South Africa. While our new pricing is already available to you through FXCM US (fxcm.com), it may interest you to know that our FXCM UK (fxcm.co.uk) and FXCM AU (fxcm.com.au) websites will be updated this weekend to offer our new pricing as well. More details are available here: http://www.forexfactory.com/showthre...43#post7788843
  • #5,119
  • Oct 9, 2014 11:23am Oct 9, 2014 11:23am
Quoting Digitalis
{quote} Just so others are aware, I've been told there's no way around it. If you want to switch from TS2 to MT4 you have to open a new account and transfer funds to it. A real pain if you have open trades in TS2 account. But thanks anyway Jason for your efforts in checking it out.
Yes Digitalis, I'm sorry we have to set you up on a different server from your current one in order to switch to an MT4 account. For future reference, since you like to use both MT4 and Trading Station to trade your clients' accounts, you may want to have them set up MT4 accounts from the beginning. That way both platforms will be available to you to trade these accounts.
  • #5,120
  • Oct 9, 2014 11:24am Oct 9, 2014 11:24am
Quoting Jason Rogers
{quote} Yes Digitalis, I'm sorry we have to set you up on a different server from your current one in order to switch to an MT4 account. For future reference, since you like to use both MT4 and Trading Station to trade your clients' accounts, you may want to have them set up MT4 accounts from the beginning. That way both platforms will be available to you just in case.
If only I'd known that from the start!
Thanks very much, now if you could just reverse the trend on the FTSE and DAX I'd be much obliged.
Full-time trader and loving it!
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