IBFX Au Live Price Feed Problems | Forex Factory

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IBFX Au Live Price Feed Problems

  • #1
  • First Post: Jul 30, 2014 6:48am Jul 30, 2014 6:48am
Over the past few months I have noticed that IBFX Au has been having problems with their price feed.
During large market moves - usually associated with news - the price feed for live standard accounts stops for up to 30 minutes.
I have contacted support to be told they are working on it but have not had any communication from IBFX regarding this problem.

Has anyone else with a live account had any communication directly from IBFX regarding this issue?
Thanks.
  • #2
  • Jul 31, 2014 11:01am Jul 31, 2014 11:01am
Yes. Over the last 2 weeks or so, I started noticing that my IBFX-US terminal would freeze immediately following AUD high-impact news releases, anywhere from a couple minutes to over 15. IBFX reps told me their IT people were working on the problem and that they hoped to have it resolved soon. Sounded like a crock of shit to me. It seems hard to believe their servers can't handle sudden price movements. In fact, it seems preposterous. If it happens one more time, I'm shopping for a new broker.
  • #3
  • Jul 31, 2014 11:42am Jul 31, 2014 11:42am
Quoting Pinhead
Yes. Over the last 2 weeks or so, I started noticing that my IBFX-US terminal would freeze immediately following AUD high-impact news releases, anywhere from a couple minutes to over 15. IBFX reps told me their IT people were working on the problem and that they hoped to have it resolved soon. Sounded like a crock of shit to me. It seems hard to believe their servers can't handle sudden price movements. In fact, it seems preposterous. If it happens one more time, I'm shopping for a new broker.
so what you gonna do when your new broker has a problem like this, you gonna leave them too
  • #4
  • Jul 31, 2014 6:29pm Jul 31, 2014 6:29pm
Quoting PoundTrader
{quote}so what you gonna do when your new broker has a problem like this, you gonna leave them too
Yeah, I realized it was a silly thing to say the second I submitted the post. I also realized someone like you would come along and rub my nose in it. Feel better, shithead?
  • #5
  • Last Post: Aug 3, 2014 5:47am Aug 3, 2014 5:47am
Quoting Pinhead
{quote} Yeah, I realized it was a silly thing to say the second I submitted the post. I also realized someone like you would come along and rub my nose in it. Feel better, shithead?
lol
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