So I moved, after a lenghty divorce - - I send an e-mail to Oanda frontdesk with my most recent address - and a couple of Security questions as well as Regulatory ones come back my way.....below....
"" Short Description: Change of address: Information Needed
Dear J...-F......... B......r,
Thank you for providing us with your address confirmation document. As your address is changing we need to update/confirm your employment, income and net worth information (this is a requirement of our regulators). In order to complete your change of address please provide us with the following information:
1. Your employment status.
If you are employed
Your employer's name/self-employed business name.
Your job title/description of your work.
The industry in which you work.
2. Your current annual income in CAD.
3. Your current net worth.
We appreciate your cooperation and understanding.
Our client experience team is here to help 24 hours a day from Sunday at 1 p.m. EST to Friday at 6 p.m. EST. If you have any questions, please do not hesitate to contact us.
Build your Forex trading knowledge
It is my pleasure to assist you,
Paula Kavanagh ""
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(I answered truthfully) and got this in reply:
""Short Description: Your OANDA fxTrade Account: Closed
Dear J...-F....... B......r,
Thank you for informing us of your change of address. Please accept my apologies for not noticing immediately that you were updating to an Alberta address. OANDA has made a business decision to close its operations in Alberta as the small number of customers who qualify to trade forex in Alberta does not allow us to sustain business in that province. Unfortunately we will be closing your account and returning your funds to you.
We appreciate your understanding.
Our client experience team is here to help 24 hours a day from Sunday at 1 p.m. EST to Friday at 6 p.m. EST. If you have any questions, please do not hesitate to contact us.
Build your Forex trading knowledge
It is my pleasure to assist you,
Paula Kavanagh ""
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Just as my learning curve / negative P&L was turning my way....figures
SO If you Live in ALBERTA WATCH OUT -- APPARENTLY YOUR ACCOUNTS WILL BE CLOSED!!!!!!!! P.S. I pulled my funds (as little as it may have been) ASAP and permanently.
It's a shame I liked it here at OANDA. So did many of my other Alberta trading buddies.
"" Short Description: Change of address: Information Needed
Dear J...-F......... B......r,
Thank you for providing us with your address confirmation document. As your address is changing we need to update/confirm your employment, income and net worth information (this is a requirement of our regulators). In order to complete your change of address please provide us with the following information:
1. Your employment status.
If you are employed
Your employer's name/self-employed business name.
Your job title/description of your work.
The industry in which you work.
2. Your current annual income in CAD.
3. Your current net worth.
We appreciate your cooperation and understanding.
Our client experience team is here to help 24 hours a day from Sunday at 1 p.m. EST to Friday at 6 p.m. EST. If you have any questions, please do not hesitate to contact us.
Build your Forex trading knowledge
It is my pleasure to assist you,
Paula Kavanagh ""
-----------------------------------------------------------------------------------------------------------------------------
(I answered truthfully) and got this in reply:
""Short Description: Your OANDA fxTrade Account: Closed
Dear J...-F....... B......r,
Thank you for informing us of your change of address. Please accept my apologies for not noticing immediately that you were updating to an Alberta address. OANDA has made a business decision to close its operations in Alberta as the small number of customers who qualify to trade forex in Alberta does not allow us to sustain business in that province. Unfortunately we will be closing your account and returning your funds to you.
We appreciate your understanding.
Our client experience team is here to help 24 hours a day from Sunday at 1 p.m. EST to Friday at 6 p.m. EST. If you have any questions, please do not hesitate to contact us.
Build your Forex trading knowledge
It is my pleasure to assist you,
Paula Kavanagh ""
-----------------------------------------------------------------------------------------------------------------------------
Just as my learning curve / negative P&L was turning my way....figures
SO If you Live in ALBERTA WATCH OUT -- APPARENTLY YOUR ACCOUNTS WILL BE CLOSED!!!!!!!! P.S. I pulled my funds (as little as it may have been) ASAP and permanently.
It's a shame I liked it here at OANDA. So did many of my other Alberta trading buddies.
@FibusSnatchy
