spread is not too good for trading FX with ava fx. nice for short/ long positions in shares
the only BIG problem I had was when they announced MANU would be available for trading short after the IPO
well I openend a short position on that day, 2 days later got a margin call due to a garbage quote that said maximum was at 18 $
maximum was actually little above 15 $. at that moment 2 k were just gone.
I waited a little for them to call me or inform me, also since they quiet hyped on their HP that MANU was available for trading.
got no call at all, so I had to tell them that I got a margin call due to a garbage quote.
the lady tried to tell me that the margin call was okay and tried to calculate it all. it took a while for her to understand what was the actual problem.
short after that positions were listed in my account again, so that was okay. but noone would have called me or infromed me what was going on and the 2 k would just have disappeared. so that was quite poor.
also a lot of login-errors through android app and requotes when trying to open/ close positions, especially when you got good profit.
got a margin call, this time for real, when i went short with FB again, pre to the Q3 earnings and before lockup expiration OCT 29 th.
Never heard again from the support or my account manager.
Very pitty that they don't have ECN. Otherwise quite ok
AVA Financial Ltd. is an unregulated company resident in the British Virgin Islands. Copy and paste from their Terms and Conditions.
Ignored
Really? I have seen AVA for a long time and rarely see a bad feedback. I think that only a regulated broker can do it.
I recommend everyone stick with a regulated broker, I know a regulated also can cheat to take your money but it's better than nothing secure as unregulated broker.
AVA ISNT REGULATED IN CANADA, which is where i am.
i just signed up with them this past monday, customer service has been excellent, bonus has been deposited.
no re-quotes so far, however i have encountered a major problem...
i have a small account 400$
i had a position where my lot size was small .05 and i was up quite a few micro pips/pips to be in profit of about $13. i then set my stop loss at my entry point where the market was not near at the time and literally one minute after i set the stop loss my trade closed and profit was $0.00. the market was nowhere near my stop loss i dont understand how my trade closed at 0$ profit in one minute when it was up so much. maybe ava isnt displaying where the market actually is .
i called them immediately and told them what happened and they said the market moved against me and closed my trade and i wasnt factoring in spread.
thats total BS the market was nowhere near my stop loss, it moved soo much that i was able to be in such profit, it did not retrace the entire move in ONE minute like they claim.
i actually cannot wait to have enough funds to move to a different broker. they stole my money already in the first week.
