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  • #4,861
  • Jun 25, 2014 2:16pm Jun 25, 2014 2:16pm
Attached Image (click to enlarge)
Click to Enlarge Name: nzdchfddm5.png Size: 27 KB

hi Jason
I have a real account with FXCM over a year and i am totally satisfied.
i had a question about NZDCHFdd .
as you can see it bellow, i had a sell position and it is closed in a wrong place (maybe i am wrong).
i wanted to know the reason for setting SL in future
you can see the time
  • #4,862
  • Jun 25, 2014 3:21pm Jun 25, 2014 3:21pm
Quoting Digitalis
ON TS2 against each open trade it shows under "Roll" the total rollover cost. On trades open for a long time some of that cost has already been paid. Is there anyway I can find or work out what the remaining rollover is that would be paid when I close the trade?
Hi Digitalis,

There is no remaining rollover to be earned or paid after you close a trade. Rollover interest is only earned or paid on trades that are still open at 5pm New York time when rollover interest is applied.

The Open Positions window shows you the total amount of rollover interest that you have earned or paid so far on each open ticket.

http://i.imgur.com/WQL7rmN.png


If you click on the Report button on Trading Station, you can view a Combined Account Statement. In the ACCOUNT ACTIVITY section of this report, you can see the amount of rollover interest earned or paid each day for each ticket that was open at 5pm New York Time.

http://i.imgur.com/ZWvX0IS.png


More information on rollover interest can be found on the DailyFX Rollover Calendar.
  • #4,863
  • Jun 25, 2014 4:03pm Jun 25, 2014 4:03pm
Quoting smart pivots
{image} hi Jason I have a real account with FXCM over a year and i am totally satisfied. i had a question about NZDCHFdd . as you can see it bellow, i had a sell position and it is closed in a wrong place (maybe i am wrong). i wanted to know the reason for setting SL in future you can see the time
Hi Smart Pivots,

I'm glad to hear of your positive experience trading with us.

Note that for a short (sell) position, it's the ask (buy) price in the market that would trigger your stop loss order if reached. However, MT4 charts show you the bid (sell) price. The ask price is always higher than the bid price you see on the chart, but the exact difference will vary as the spread changes With that in mind, if you still have questions regarding the execution of your stop, I encourage you to file a trade inquiry. The Trade Services Team can then investigate this and follow up with you.
  • #4,864
  • Edited 6:56pm Jun 26, 2014 6:36pm | Edited 6:56pm
Quoting AlbinaGrande
{quote} Got it. Thanks, AG
Hi AG,

You might enjoy this new video. It's the first one from DailyFX quantitative strategist David Rodriguez discussing his approach to using the new Real Volume and Transactions indicators.

Inserted Video
  • #4,865
  • Jun 27, 2014 7:12am Jun 27, 2014 7:12am
Hi Jason
is there any way in trade station to make the open trades in colour? Just like the trade station in I pad, blue for positve trades and red for negative trades?
  • #4,866
  • Jun 27, 2014 7:15am Jun 27, 2014 7:15am
Quoting Uae
On the last FOMC statement, my FXCM trade station couldnot load my current positions and i failed to open or close any position. This situation lasted for about 20 minutes itsreally very bad!

By the way FXCM edjusted the trade that couldnot close for me in the FOMC without even telling them. They mademe happy
  • #4,867
  • Jun 27, 2014 1:18pm Jun 27, 2014 1:18pm
Quoting Uae
Hi Jason is there any way in trade station to make the open trades in colour? Just like the trade station in I pad, blue for positve trades and red for negative trades?
Hi Uae,

That's an interesting question

I checked the settings in the Options window of Trading Station, and while it's not currently an option to color positive and negative trades differently, I've passed this suggestion onto our developers.

http://i.imgur.com/3JAHVfj.png


Thanks!
Jason
  • #4,868
  • Jun 27, 2014 1:35pm Jun 27, 2014 1:35pm
Quoting Uae
{quote} By the way FXCM edjusted the trade that couldnot close for me in the FOMC without even telling them. They mademe happy
I'm glad to hear your issue was resolved. Just know that if you ever have questions about the execution of a particular trade, you can always file a trade inquiry, and the Trade Services Team will follow up with you.
  • #4,869
  • Jun 27, 2014 5:13pm Jun 27, 2014 5:13pm
Holiday trading hours for CFDs in July

All times listed are in GMT.

http://i.imgur.com/UFHneoK.png

Forex trading hours remain unchanged, opening on Sunday between 21:00 and 21:15 GMT and closing on Friday at 20:55 GMT.

For the holiday schedule for rollover interest (AKA swaps) visit the DailyFX Rollover Calendar.
  • #4,870
  • Jun 28, 2014 5:01pm Jun 28, 2014 5:01pm
I know Oanda lets you change your leverage and shows you how much you can buy of a currency. Does FXCM have this feature too somewhere on it's platform?
  • #4,871
  • Jun 30, 2014 4:18pm Jun 30, 2014 4:18pm
Quoting pbylina
Does FXCM have this feature too somewhere on it's platform?
Hi Pbylina,

When you ask whether FXCM has a feature to "change your leverage", I assume that you want to know if there is a way for FXCM clients to change their margin settings. The answer to this question is Yes. FXCM clients can change their minimum margin requirement (MMR) for trades on the MyFXCM.com website. However, I notice your forum profile mentions that you live in the US.

Note that CFTC regulations set the minimum margin requirement on forex trades at 2% and this regulation applies to all US traders. That means as a US resident, you cannot lower your MMR below 2% limiting your maximum leverage to 50:1. However, FXCM clients living outside the US can trade through FXCM UK or FXCM Australia with lower margin settings and higher leverage if they prefer.

The usable margin column (Usbl Mr) in your Accounts window will tell you how much money you have available to open new positions.

http://i.imgur.com/VxYPETq.png


The used margin field (Usd Mr) in your Create Market Order window will tell you how much money you need for the order size in Amount (K) that you've specified.
  • #4,872
  • Jun 30, 2014 4:39pm Jun 30, 2014 4:39pm
Quoting Jason Rogers
{quote} Hi AG, You might enjoy this new video. It's the first one from DailyFX quantitative strategist David Rodriguez discussing his approach to using the new Real Volume and Transactions indicators. https://www.youtube.com/watch?v=dlbXdGMVpDc
Hi Jason,
got it running, great addition
Any way to get updated when newer versions arrive?
Don't be a hero. Don't have an ego. Always question yourself
  • #4,873
  • Jul 1, 2014 6:00am Jul 1, 2014 6:00am
Quoting simonb
{quote} Well times up. I'm moving my accounts to IC Markets. Maybe keep my short term account with FXCM. What you think my results mean nothing to me? Unable to see my trade history for the past month or more?. It's completely absurd. No apologies or notifications form FXCM's end. It says a lot about their attitude towards clients. Gave you a chance. Been waiting patiently, closing my position.
Im still waiting for FXCM to finish the intergration. Jason any updates ?

In the meantime does anyone know of any brokers that are fully intergrated with Trade Explorer via MT4. I can just duplicate my FXCM live trades with demo trades on another broker.

Dan
  • #4,874
  • Jul 1, 2014 7:22am Jul 1, 2014 7:22am
Hi Jason, For the last 48 hours I am not able to see US stock indices on my new MT4 platform(UK). Metals and foreign indices work fine. The only problem seems to be on the US side. What do you think? Thanks, AG
Do not dwell in the past, do not dream of the future, concentrate the mind.
  • #4,875
  • Jul 1, 2014 5:59pm Jul 1, 2014 5:59pm
Quoting dan89
{quote} Im still waiting for FXCM to finish the intergration. Jason any updates ? In the meantime does anyone know of any brokers that are fully intergrated with Trade Explorer via MT4. I can just duplicate my FXCM live trades with demo trades on another broker. Dan
No updates yet. I'll post as I soon as I have info on this.
  • #4,876
  • Jul 1, 2014 6:14pm Jul 1, 2014 6:14pm
Quoting AlbinaGrande
Hi Jason, For the last 48 hours I am not able to see US stock indices on my new MT4 platform(UK). Metals and foreign indices work fine. The only problem seems to be on the US side. What do you think? Thanks, AG
Hi AG,

I'm not aware of any tech issues that would prevent you from accessing US stock indices on your MT4 platform. I can see them on my own platform right now. You mentioned this is a new MT4 platform. Did you have a different installation previously? I would suggest that you download and install the latest version of MT4 from our website: http://download.fxcorporate.com/FXCM-MT4Install.exe

Then after you log into MT4, right-click on the Market Watch window and select "Show All" from the menu. Please let me know whether or not that works for you.

Thanks,
Jason
  • #4,877
  • Jul 1, 2014 6:38pm Jul 1, 2014 6:38pm
Quoting Jason Rogers
{quote} Hi AG, I'm not aware of any tech issues that would prevent you from accessing US stock indices on your MT4 platform. I can see them on my own platform right now. You mentioned this is a new MT4 platform. Did you have a different installation previously? I would suggest that you download and install the latest version of MT4 from our website: http://download.fxcorporate.com/FXCM-MT4Install.exe Then after you log into MT4, right-click on the Market Watch window and select "Show All" from the menu. Please let me know whether or not...
I assume you mean CFDs of the US indices? Which would not be available to US clients I assume...
Small disciplines repeated with consistency lead to great achievements.
  • #4,878
  • Jul 1, 2014 6:42pm Jul 1, 2014 6:42pm
Quoting USD-Bear
{quote} Hi Jason, got it running, great addition Any way to get updated when newer versions arrive?
Hi USD-Bear,

You'll receive an email notifying you if we release a new version of the Real Volume and Transactions indicators.
  • #4,879
  • Jul 1, 2014 6:46pm Jul 1, 2014 6:46pm
Quoting jmflukeiii
Which would not be available to US clients I assume...
Unfortunately, that's correct. You and I are in the same boat as US traders. I hope that someday we'll be able to trade CFDs here and that we'll win the World Cup!
  • #4,880
  • Jul 1, 2014 8:03pm Jul 1, 2014 8:03pm
Quoting Jason Rogers
{quote} Unfortunately, that's correct. You and I are in the same boat as US traders. I hope that someday we'll be able to trade CFDs here and that we'll win the World Cup!
Unfortunately, both are about equally as unlikely :/
Small disciplines repeated with consistency lead to great achievements.
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