Pepperstone playing tricks?

+1

or perhaps you guys were placed on different servers with different loads.

+1 burn mode!

shots fired.

First - I wanted an opinion, I have never expected to find that all traders will be dissapointed with them, Second - I wanted opinion on Pepperstone and later IC-markets, not about me and what kind of a person or trader you think I am, because it does not matter, and third - I said i prefer to hear from long-term profitable traders with pepperstone ( if any here at all), not some kids playing with expert advsors and technical analysis. That +1 thing you keep on adding maybe helps you feel like a full member of the trading herd, but you kow what happens to the sheeps, don't you? So lets make a constructive thread, talking + and - regarding only the brokers that we have mentioned, and if we cannot manage to do that, the moderators will be asked to close it. I never expected to hear only bad things about my broker, after all I have put my money with them and still place trades, so I must have a reason for that. Anyone else to add something of better value?

Hi feline207

i had similar issues with pepperstone when i first started trading with them after a couple of months, i phoned them to complain, they said it was because there was to many users on the same server/account that i was using, they were good about it and changed me to a different server/account and i have had no more problems with them since with good fast execution, everyone gets the odd interference/disconnecting with any platform but i find it quite rare with them now and i have been on the new server over a year now, so i am happy with them.

removing their spread/price trade thingy in the top left corner also helped speed things up a bit (not sure if it still comes with the platform?)

just my experience of them for your reference.

regards

Phil.

Like i said before, i used to trade with Pepperstone and traded large lots.
If you are a trader with high volume of trades/lots they will earn good money on you with spread and commission.
If so they will try their best to keep you happy, they always did so with me and even gave me some special offers when i was thinking of going to another broker.

Try to contact Pepperstone but not with the live chat, these people don't know what they are talking about.
And this is the same at every broker.
Try to get someone "inside".

If you strongly believe Pepperstone was after you and trying to steal money from you, change your broker.
Many traders are very pleased using Pepperstone, so don't you think its weird they are trying to get you, while there are people with probably much larger accounts?

I think this problem is either on your side or you didn't put enough effort with Pepperstone to fix this problem.
In my experience Pepperstone does try to keep their traders happy and gives great support.
So i hope you get this problem fixed.

I have never really had a problem with them, although I haven't used them for some time now.

I am just fully aware now of what all brokers are capable of, particularly with all the findings of server side options for brokers provided by Metaquotes and Boston Technologies.

They may just have had data feed probs, support is always a good place to start. I really don't think there is any excuse these days for irregular fills or feeds, this is a global market, and they (brokers) are always too eager to sprout the trillions that are traded daily. After all it's not low liq christmas at the moment.

Ok thanks, is there anyone here that have traded live both IC markets and Pepperstone and can make a comparison? IC seem to be giving good contitions also,but I have never tried them.

Pepperstone:
I can report problems with connections and gaps also.
Gaps in majors ?
1:30 min disconnection at NFP ?
Sorry !
These are tricks for me!

I also had disconnections at NFP for this year, but last year I did not have any disconnections even hitting tp's suddenly without any problem at NFP minute.

FYI I'm using Pepperstone DEMO and the past few days it has lot of disconnection and delay during European session

Yesterday till today's problem is the worst i frequently encountered "Invalid account" error and "com error". If change time frame I have to click Chart/Refresh and wait 10+ seconds to reload and the Terminal widow just freezes the whole night never change P/L accordingly.

Also there is feed problem yesterday's GU has a wick to 1.675 while Pepperstone has a bold H1 candle see below:



to compare see below Onada's H1 chart:


Repeat its a DEMO account just for your reference.

Edit1: I started using Pepperstone demo about 2 weeks ago the first week's experience was good.

Edit2: I failed several times to close a demo trade even there is no "com error" in bottom right corner.

their demo feed is different.Different server or timezone and fewer incoming ticks vs the live feed.
1.6750 got spiked on my live feed.

that's weird. Other dealer's demo all have that wick: Oanda, Alpari, ICmarket etc

My point is they have bad connection issue, of course that's demo server.

But how can they convince me to open live account with such a bad demo server?

They are not messing with my demo platforms. I have more than one demo account with pepperstone and they are running fine 99.999% of the time. Problems are mostly with the live account. Certainly not everyday and not that often, but when they happen the cost could be very big if you are in some trades.

hey feline are you still using pepperstone ? is the demo different than the live feed >

more and more proof this is pure bucketshop

Ronaldo, Rio de Janeiro, Brazil
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Date of Post:2016-05-02
Review:I have being trading Forex for almost 3 years with different Brokers, and it is weird because I really thought that Pepperstone was a good broker, till one day I open a trade without SL and after some minutes while still in negative position, the SL was created very close to the price. I was surprised because I did not have any EA running and my Expert Advisors button from MT4 was off, so it was impossible for me to have any robot changing my SL. I tried to change the SL manually and I also tried to delete the SL, but all my actions was overruled by another robot running on my account, since I knew the only MT4 platform that I had running was the one in front of me was impossible for me to have any mistake. So, I decided to contact the Pepperstone support chat and I explained to the guy my situation, and he told me that he was going to check, and after a minute I had control over my trade SL. I was shocked to see that this Broker was using some Trailing Stop on negative positions to make you lose money. After this day I never traded again with Pepperstone. For me it was a good Broker until this fact happened to me.
Mohd Azlan bin Ab Rahman, Terengganu, Malaysia
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Date of Post:2016-04-27
Review:Not recommended. This is my first month trading with them and they already have problem. They close my hedge position for GJ, both buy and sell with the same lot size. Yes, there shouldn't be any reason to do stop out, since there is no margin requirements to trade, but then the trade still get closed. Still waiting to get my deposit back.

1st remove all indicators to make sure that is not the problem. I had a favorite that kept freezing my platform once.
Failing that. Ditch them. You are using an Ozzie broker. I can recommend Vantage or GoMarkets.

Pepperstone closed my trades when I made money.its where any kind of reason to close my trades and I got from pepperstone the follow"trades fails "
I dont trust this company