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  • #4,241
  • Jan 28, 2014 8:09am Jan 28, 2014 8:09am
Quoting Jason Rogers
Have you ever experienced a re-quote in your favor for a better price or received positive slippage on a limit when spread betting? With FXCM, our traders get no re-quotes and benefit from positive slippage. .
I frequently get requotes. This is the message:

Attached Image (click to enlarge)
Click to Enlarge Name: fxcm.JPG Size: 32 KB



You just call it something different.
Gone to a better place
  • #4,242
  • Jan 28, 2014 8:32am Jan 28, 2014 8:32am
Quoting smikester
{quote} I frequently get requotes. This is the message: {image} You just call it something different.

Seems like a system issue rather than a slippage.
  • #4,243
  • Jan 28, 2014 8:49am Jan 28, 2014 8:49am
Quoting plotinus82
{quote} Seems like a system issue rather than a slippage.
I'm not sure what you mean? Whose system?
Gone to a better place
  • #4,244
  • Jan 28, 2014 12:46pm Jan 28, 2014 12:46pm
Quoting Jason Rogers
{quote} Hi Mima, While we don't have plans to offer MT5 at this time, FXCM is open to adding new platforms to our existing lineup based on client demand. You mentioned that your reason for wanting to use MT5 is because it offers more chart time frames than MT4. You might be interested to know that Trading Station lets you select custom time frames on real time charts. The drow-down menu for time frame on the Trading Station charts shows the most popular time frames: 5 minute, Hourly, 4 Hour, Daily, etc. {image} However, it's possible to view alternate...

That's awesome.
  • #4,245
  • Jan 28, 2014 1:18pm Jan 28, 2014 1:18pm
Quoting Rulez
{quote} Hi Jason, I would appreciate if you would kindly answer this question? I am interested as well before i can fund my account...
Hi Rulez,

I responded to Card's question in this post: http://www.forexfactory.com/showthre...75#post7240775

However, I noticed your forum profile mentions that you live in the UK. That means you have even have more protections available to you to ensure the safety of your funds with FXCM. Since we are regulated in the UK by the Financial Conduct Authority (FCA), FXCM UK client accounts are segregated in accordance with UK regulations. In addition, the Financial Services Compensation Scheme (FSCS) protects our UK clients for up to £50,000 in the event of insolvency.

The past couple of years have seen the failures of brokers regulated in the UK, the US and Australia. If that has taught us anything, it's that the financial stability of the broker you choose can have huge implications. Unfortunately, the vast majority of forex brokers are privately held companies, so it's hard to know the state of their finances. Are they profitable, or are they barely staying afloat? How can you know whether they are safe place to keep your money?

All traders need to ask their brokers the following questions regarding their financial stability.

  1. What are your revenues?
  2. How profitable is your firm?
  3. Do you have a top-tier third party accounting firm auditing your financials?

Since we are a publicly-traded company (NYSE ticker: FXCM), such information regarding our finances is readily available. This is a big reason why traders have entrusted us with $1.264 billion in client funds.

  • #4,246
  • Jan 28, 2014 1:48pm Jan 28, 2014 1:48pm
Quoting smikester
{quote} I frequently get requotes. This is the message: {image} You just call it something different.
Quoting plotinus82
{quote} Seems like a system issue rather than a slippage.
Quoting smikester
{quote} I'm not sure what you mean? Whose system?
Hi Smikester,

There are no re-quotes with FXCM. There is an important distinction between re-quotes that occur with other brokers, and the "off quotes" message you encountered on our MT4 platform.

Re-quotes occur at other brokers when a trader makes an order for a specified price, but the order is manually rejected by the broker's dealing desk. This is done because filling the order at the original price would mean a loss for their dealing desk. The dealer sends a new price back to the trader, often a worse price, which they can either accept or reject. Re-quotes slow down your trading.

While it's highly unlikely that you would ever receive a re-quote from another broker that offers you a better price than you requested, below are some stats regarding our execution which show that FXCM clients receive price improvements just as often as they receive negative slippage. In fact, on market orders to open and close trades, our client receive price improvements slightly more often than negative slippage. That's because the Maximum Deviation feature on the MT4 platform (known as the Market Range feature on our Trading Station) helps our clients minimize negative slippage while maximizing positive slippage.

http://img232.imageshack.us/img232/2...ppagestats.jpg


There are no re-quotes with FXCM. If you received an "off quotes" message on our MT4 platform, then it means the price that was available in the market to execute your order was outside the Maximum Deviation range that you specified for the order. The key advantage of this Maximum Deviation feature on MT4 over the re-quotes that can occur with other brokers is that FXCM's platforms let you control how much negative slippage you are willing to tolerate, while still giving you the opportunity to maximize the positive slippage or price improvements you receive. Also, our platforms helps you avoid the delays that can occur with re-quotes, which is especially important if you trade at times when prices are changing quickly, such as during a news event when other brokers are most likely to re-quote you.

The "off quotes" messages you encountered are an indication that the price where you placed your order is no longer available. For example, you may have placed an order to buy EUR/USD at 1.3670, but the price is now 1.3672. If your Maximum Deviation setting on the MT4 platform is set to less than 2 pips, then your order will not be filled, and you will get the "off quotes" message. The Maximum Deviation setting (known as Market Range on our Trading Station platform) allows you to specify how much negative slippage you are willing to tolerate on your orders. If the price currently available in the market is within your specified tolerance, then your order will be filled.

http://img811.imageshack.us/img811/9...mdeviation.png


If you find you are getting the "off quotes" message frequently, you might want to consider increasing your Maximum Deviation as shown above. Since FXCM uses 5-digit pricing (fractional pips), every 10 points for the Maximum Deviation is equivalent to one pip. If you adjust your max dev to 30, that would equate to price range of 3 pips.

To recap, the key advantage of our Market Range feature (known as the Maximum Deviation feature on MT4) over the re-quotes that can occur with other brokers is that FXCM's platforms let you control how much negative slippage you are willing to tolerate, while still giving you the opportunity to maximize the positive slippage or price improvements you receive. Also, our platforms helps you avoid the delays that can occur with re-quotes, which is especially important if you trade at times when prices are changing quickly, such as during a news event when other brokers are most likely to re-quote you.
  • #4,247
  • Jan 29, 2014 7:57am Jan 29, 2014 7:57am
hi, jason


here is my overnight trade.....one hit tp and the others hit sl. same tp though.

could you please explain this for me, why??

thank you...
Attached Image (click to enlarge)
Click to Enlarge Name: eu trade.png Size: 5 KB
  • #4,248
  • Jan 29, 2014 8:19am Jan 29, 2014 8:19am
Quoting socoolmason
hi, jason here is my overnight trade.....one hit tp and the others hit sl. same tp though. could you please explain this for me, why?? thank you... {image}
Strange
  • #4,249
  • Jan 29, 2014 9:31am Jan 29, 2014 9:31am
Quoting socoolmason
hi, jason here is my overnight trade.....one hit tp and the others hit sl. same tp though. could you please explain this for me, why?? thank you... {image}
Hi Socoolmason,

Thanks for reporting this issue to me. I've taken the liberty of filing a trade inquiry for you. The Trade Audit Committee is now reviewing your case and will contact you after completing their investigation.

Welcome to the forum

Jason
  • #4,250
  • Jan 29, 2014 6:18pm Jan 29, 2014 6:18pm
Attention Price Action Traders

You can join DailyFX trade instructors Jeremy Wagner and Walker England for their next Google+ Hangout entitled Price Action Patterns: Identifying Trades with Candlesticks

start time: Thursday, February 6th at 2pm EST (19:00 GMT)
  • #4,251
  • Jan 30, 2014 3:28am Jan 30, 2014 3:28am
Quoting Jason Rogers
Attention Price Action Traders You can join DailyFX trade instructors Jeremy Wagner and Walker England for their next Google+ Hangout entitled Price Action Patterns: Identifying Trades with Candlesticks start time: Thursday, February 6th at 2pm EST (19:00 GMT)
Will there be a recorded replay? If so, is possible we can have a link? Thanks Jason.
  • #4,252
  • Jan 30, 2014 7:52am Jan 30, 2014 7:52am
Hi Jason,

Does FXCM have plans to "micronize" CFDs on TS2 similar to MT4? I am particularly interested in the Indices and Oil. If so, when do you think it might happen?

Thanks, AG
Do not dwell in the past, do not dream of the future, concentrate the mind.
  • #4,253
  • Jan 30, 2014 9:28am Jan 30, 2014 9:28am
Quoting MKFXTrader
{quote} Will there be a recorded replay? If so, is possible we can have a link? Thanks Jason.
Yes, there will be a recording of the Price Action Google+ Hangout, but the link for it does not exist yet. You'll be able to access the link to the recording after the event takes place on our Google+ page (https://plus.google.com/+FXCM) on Thursday, February 6th at 2pm EST.
  • #4,254
  • Jan 30, 2014 12:24pm Jan 30, 2014 12:24pm
Quoting AlbinaGrande
Hi Jason, Does FXCM have plans to "micronize" CFDs on TS2 similar to MT4? I am particularly interested in the Indices and Oil. If so, when do you think it might happen? Thanks, AG
Hi AG,

Just to clarify, FXCM plans to "micronize" CFDs on all our platforms including Trading Station, MT4 and Mirror Trader. In fact, if you have an MT4 demo, that same login will allow you to access both Trading Station and Mirror Trader. With FXCM, your account is not restricted to a specific platform.

However, currently the new CFD micro lot trade sizes are still only available on demo accounts. If you register for a new demo on the FXCM UK website (www.fxcm.co.uk) then you will be able to trade micro lots on CFDs for oil and stock indices on either Trading Station or MT4.

I will post an announcement in this thread when our new CFD micro lot trade sizes are available for live accounts.

Jason
  • #4,255
  • Jan 30, 2014 8:15pm Jan 30, 2014 8:15pm
Hi Jason,

Ask the bosses to turn it into a mega broker that offers all traded instruments, kinda like Saxo bank. Are there any plans to go into that direction ?
Enter Signature
  • #4,256
  • Jan 30, 2014 10:02pm Jan 30, 2014 10:02pm
Quoting johninthai
Hi Jason, Ask the bosses to turn it into a mega broker that offers all traded instruments, kinda like Saxo bank. Are there any plans to go into that direction ?

FXCM has been in talks to buy Infinium's assets. They're a big market maker in the futures market. Maybe, they are working on going in that direction!
  • #4,257
  • Jan 31, 2014 3:30pm Jan 31, 2014 3:30pm
Quoting johninthai
Hi Jason, Ask the bosses to turn it into a mega broker that offers all traded instruments, kinda like Saxo bank. Are there any plans to go into that direction ?
Quoting card
{quote} FXCM has been in talks to buy Infinium's assets. They're a big market maker in the futures market. Maybe, they are working on going in that direction!
Hi guys,

We may offer single share CFDs at some point, but I don't have a timeframe for you at this time. Will keep you posted!

Jason
  • #4,258
  • Feb 1, 2014 11:06am Feb 1, 2014 11:06am
Quoting Jason Rogers
{quote} {quote} Hi guys, We may offer single share CFDs at some point, but I don't have a timeframe for you at this time. Will keep you posted! Jason
I would hope that fxcm would offer US clients the ability to trade these instruments. If nadex can offer ags, energy, indices, why not a huge broker like fxcm? I'm not sure how one entity can offer US citizens the ability to trade gold while everyone else does not. Is it a regulation issue?
  • #4,259
  • Feb 4, 2014 2:16am Feb 4, 2014 2:16am
Hi Fello FXCM Active traders and Jason,

I have a live active trader account with FXCM and I use Metatrader.

The problem I have is that the current Price on the Chart must match with Bid Price but it is not matching in my Live account. The following screenshot illustrates the problem.
Attached Image (click to enlarge)
Click to Enlarge Name: Image1.jpeg Size: 135 KB

In Demo accounts the price is matching with Bid. This is how it should be working everywhere but due to some issue this is not working so in my Live account and this is causing issues. I believe this is the case with all Live Metatrader accounts since the quotes are received from the same server. Can anyone please explain why this is so? I have contacted Client support and explained the problem but there was no response from them.

thanks a lot.
  • #4,260
  • Feb 4, 2014 3:06pm Feb 4, 2014 3:06pm
Hi Jason,

I use the ForexConnect API to subscribe to all my FXCM UK live account instruments (82), so that I can collect live ticks.

But this causes a problem with TradeStation and the Android app - they are sluggish (especially the Android one), because they receive updates for all 82 instruments, instead of the usual maximum of 20 subscribed instruments.

I was thinking of opening a new (sub)account, with different login, and use that with the API. But will the feed be the same as the main account? For example, if the main account is Active Trader, with smaller spreads, would the sub-account receive the same feed, despite having maybe only $100 in it?

So I was wondering what's your recommendation. Basically I would like to have a different set of subscribed instruments between my app using the API and the official TradeStation/Android app. Currently if I make modifications to the set of subscribed instruments, all of them are affected.
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