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Axitrader feedback, anyone?

  • #201
  • Jul 3, 2013 5:23am Jul 3, 2013 5:23am
Quoting Erebus
July 3, 2013 Down for 25 minutes so far on LIVE accounts, from 18:29 AEST Or 04:29 New York time What could the problem be? Demos are fine
Weird, I just checked my accounts were ok after getting an email notification of your post, and I don't have any disconnections or any chart gaps on any of my PRO accounts, either from my home PC or NY VPS.

Is yours a standard account i assume?
  • #202
  • Jul 3, 2013 5:39am Jul 3, 2013 5:39am
Quoting muzza
{quote} Weird, I just checked my accounts were ok after getting an email notification of your post, and I don't have any disconnections or any chart gaps on any of my PRO accounts, either from my home PC or NY VPS. Is yours a standard account i assume?
Yes, that is correct, anyway, only a feeler trade was open, no harm done.

I do have a Pro account but it is not yet funded, waiting for a house to sell

It takes a lot for me to IGNORE you, but you can try.
  • #203
  • Jul 3, 2013 6:09am Jul 3, 2013 6:09am
Quoting Erebus
{quote} Yes, that is correct, anyway, only a feeler trade was open, no harm done. I do have a Pro account but it is not yet funded, waiting for a house to sell
Ok that makes sense then. I (and I think most others) find the PRO accounts better. They are certainly pretty rock solid in terms of lack of disconnections or feed issues.
  • #204
  • Jul 17, 2013 7:48pm Jul 17, 2013 7:48pm
Hey Guys,
Just wondering how ppl are going with slippage and order speeds on the standard account, I am finding I am getting slippage on nearly every order its pretty amazing.
I even got reverse slippage on a limit order the other day, so is it me or are there others.
Order speed is pretty slow these days to, plug ins come to mind mmmmm.
Enter Signature
  • #205
  • Jul 17, 2013 10:51pm Jul 17, 2013 10:51pm
I get zero slippage on the Pro account, New York based server. Call Axi and ask if you can move your account.
In the days of old when sailors were bold, and seldom if ever contented.
  • #206
  • Jul 18, 2013 1:14am Jul 18, 2013 1:14am
No futures on the pro
Enter Signature
  • #207
  • Jul 18, 2013 1:39am Jul 18, 2013 1:39am
You didn't say you weren't trading Forex
In the days of old when sailors were bold, and seldom if ever contented.
  • #208
  • Jul 18, 2013 1:40am Jul 18, 2013 1:40am
Im trading both, mainly fx but want futures aswell.
Enter Signature
  • #209
  • Jul 24, 2013 3:23am Jul 24, 2013 3:23am
This looks good move!!!

AxiTrader is proud to launch our 6th live MT4 server
Dear Valued Client,
Due to AxiTrader’s rapid growth we have been hard at work continually putting your trading experience at the forefront of everything we do. The latest improvement is to upgrade a small number of clients to a brand new, state of the art Equinix NY4 MT4 server, similar to AxiTrader’s multiple trading servers which are located close to our core liquidity and infrastructure in New York.

How do I login?
If you are receiving this email, you are one of the few clients who will be able to access this new MT4 server, and you will need to update your server address. You will have access approximately 12 hours before market opens for trading on Monday 29th July.
You need to re-login to your trading account:

  1. Open AxiTrader’s MT4
  2. Go to File > Login
  3. Enter your login details (if required)
  4. In the server field please TYPE: US06-live.mt4tradeserver.com


*You must type the server address manually. It will NOT be available in the drop down menu.

Logins and passwords
Your login, password and account history will all remain the same, only the server name/address will need to be manually updated using your MT4 Terminal only.
Accessing your account
During the updates this weekend, the MT4 servers will be offline for the entire weekend period.
You will be unable to access your accounts until Sunday evening AEST time.
Need help?
If for any reason you are unable to login on Monday morning please contact our customer service team on +61 (2) 9965 5830 or use the Live Chat facility.
Kind Regards
The AxiTrader Team
[email protected]

It takes a lot for me to IGNORE you, but you can try.
  • #210
  • Aug 3, 2013 10:26am Aug 3, 2013 10:26am
Hi guys,

After extensive broker research these past few days I have narrowed it down to just two, namely Axitrader (AU) and FX Open (AU). I am not necessarily shopping for the lowest spreads, but the lowest spreads under news times and outside of full market hours as well. This is key.

There is no upside in getting an extra 0.3 pips off my majors if I can lose the benefit of 50 low cost trades because of a stop order getting wrongly hit by an outrageously widening spread under NFP or Central Bank release. For example, IC Markets G/U spreads widened to 10.2 pips under BOE, 15.9 pips Initial Jobless Claims and a sick 25.8 pips under NFP. Now I understand that STP or full-on ECN spreads are floating. Up to 6-7 pips from a regular 0.7 average would be the extreme stretch that I can think of. But above 10 is simply criminal.

Using FX Book's spread analysis, I have found that AxiTrader's were very consistent. For example, under NFP, Axitrader Standard shows a maximum spread of 5 pips and AxiTrader PRO shows a max of 4 pips.

Can anyone with a Live account confirm this behavior and that spreads, although widening, are not reaching robbery levels such as with IC Markets?

Thanks in advance.
Princeton
  • #211
  • Aug 4, 2013 9:04pm Aug 4, 2013 9:04pm
Quoting Princeton
Hi guys, After extensive broker research these past few days I have narrowed it down to just two, namely Axitrader (AU) and FX Open (AU). I am not necessarily shopping for the lowest spreads, but the lowest spreads under news times and outside of full market hours as well. This is key. There is no upside in getting an extra 0.3 pips off my majors if I can lose the benefit of 50 low cost trades because of a stop order getting wrongly hit by an outrageously widening spread under NFP or Central Bank release. For example, IC Markets G/U spreads widened...
marytpip says it quite nicely. if they can basically guarantee a max spread, then there's obvious manipulation on their part. with that said, the same thing can be said about icmarkets and their 10 pip spread. isn't it possible that they are widening it more than the actual because this throws off suspicion as everyone expects the spreads to wide. with that said, there is really no way to see if a broker is a true ECN/ STP/ NDD and so on.

one thing you should note however is that over at globalprime, they state that min spread is 0.1 pips as they raise the price by 0.1 pips to cover operating costs. now icmarkets' spreads are 0.0 pips while axi and pepperstone are 0.1 pip minimum so isn't it possible that axi raised the spread by 0.1 pip? i would assume technically speaking it is possible for spreads to reach 0.0 pips and should have no minimum like 0.1 pips even though some brokers state this. some brokers also state their min ecn spreads are 0.4 pips or something like that. it just seems a bit unbelievable to me.
  • #212
  • Aug 5, 2013 12:58am Aug 5, 2013 12:58am
Quoting mmaker
For most purposes, these mentioned ECN brokers (AxiTrader, Armada Markets, IC Markets, Pepperstone, Global Prime) are good enough for serious trading. Low spreads and low commission costs and well vetted in various forums. Consider having more than one broker between these to act as backup in case of server outages or other issues affecting one broker.

Actually currently I am considering changing my current broker. I am torn between Axi or Pepper. mmaker, do you have any experience with Axi?
  • #213
  • Aug 5, 2013 1:15am Aug 5, 2013 1:15am
Quoting mmaker
{quote} Sorry no. I needed the flexibility of 0.01 micro-lots but AxiTrader doesn't offer that. You can research more about AxiTrader on another popular forum. I would say it is the highest rated broker among the 5 listed.
alright thanks alot mmaker!
  • #214
  • Aug 5, 2013 5:39am Aug 5, 2013 5:39am
Quoting Heavenforex
{quote} alright thanks alot mmaker!
He must have deleted that post because when I click on the link it just goes to top of thread; probably because the information is wrong - you can trade 0.01 lots with AxiTrader, not sure why he said it wasn't possible, I do it all the time
It takes a lot for me to IGNORE you, but you can try.
  • #215
  • Edited Aug 6, 2013 5:44am Aug 5, 2013 6:08am | Edited Aug 6, 2013 5:44am
Quoting Erebus
{quote} He must have deleted that post because when I click on the link it just goes to top of thread; probably because the information is wrong - you can trade 0.01 lots with AxiTrader, not sure why he said it wasn't possible, I do it all the time
0.01 is only for Standard account. For Pro ECN the minimum lot size is 0.1. There is another way through RobinVOL IB to get 0.01 (and $6 commission) but I'm not subscriber of RobinVOL and I didn't want to mention this route.
No longer trading forex. Looking for full time job.
  • #216
  • Aug 5, 2013 7:01am Aug 5, 2013 7:01am
Quoting mmaker
{quote} 0.01 is only for Standard account. For Pro ECN the minimum lot size is 0.1. There is another way through RobinVOL IB to get 0.01 (and $6 commission) but I'm not subscriber of RobinVOL and I didn't want to mention this route.
OK. thanks for clearing that up. I will keep that in mind if / when I ever get around to funding my ECN account
It takes a lot for me to IGNORE you, but you can try.
  • #217
  • Sep 30, 2013 8:00am Sep 30, 2013 8:00am
Server Time: 15:00 and on...

Customer:

What is with all the disconnects?

Support:

Our sincerest apologies for the inconvenience this has caused, we are experiencing an issue with pricing at the moment which may affect your ability to trade. We currently have our IT team working on the issue and will have the pricing restored to normal working order as soon as possible. Unfortunately we don’t have an ETA on when this will be, do you have any open trades which are affected by this?
It takes a lot for me to IGNORE you, but you can try.
  • #218
  • Sep 30, 2013 8:27am Sep 30, 2013 8:27am
There was a similar server outage about two to four weeks ago....it's really is very bad, this should be bread and butter stuff.....

They also had a 400 pip spike on the GBPCAD on the 17-9-2013 @ 22:39 (Server Time), did anybody get hit by that...?

It took them 3 days to get back to me and when they did they wanted me to make a decision on the spot as to how i would like it resolved..

The two options were:-
- Put me back in the market and credit me the loss
or
- Credit the loss minus the Draw Down that the trade was currently in at the time of the spike...

These in them selves are reasonable solutions, but you would have thought that given (they) had the problem, they would be offering more that a reasonable solution to ensure a higher level of customer satisfaction.......

AXI Trader was one of my original Live brokers, but after many many issues similar to the above i have move most of my capital to other brokers....
  • #219
  • Sep 30, 2013 11:47am Sep 30, 2013 11:47am
Hi, mmaker......

Well i have many.....

One i really like, due to there low spreads all the time, even start of the week and end is Trades Way...It is overseas, but I have had little problems and when i had one problems, they fixed immediately at there cost....Which was great....

I have just open another live account with a new broker into Australia (Invast)....They have been in Japan for many years and have just opened there door here....I did however have a problem Monday morning with the GAP in the market and some spread blow-outs which stopped out some of my trades....I question them about the spreads and they agreed that they were excessive and reinstated my trades no questions asked.... They put the trades ack in perfectly including magin number, I have not seen that before....I really like Invast more already just they way they handled this problem.......I just going to do some spread logging over the next couple of week to make sure this is not an ongoing thing.....

I also use Vantage, they are great....No problems at all....

I also believe Global Prime is good, but i don not use them as the have an extra weekly candle and suffixes on the pairs which i hate.....I believe they are in the process of fixing most of these little things though.....so i may re-visit them....

They are many others that I'm demoing that i would like to use, but there spreads appear on the high side for my liking....

Regard
Wiggy
  • #220
  • Sep 30, 2013 9:00pm Sep 30, 2013 9:00pm
Quoting Wiggy1965
Hi, mmaker...... Well i have many..... One i really like, due to there low spreads all the time, even start of the week and end is Trades Way...It is overseas, but I have had little problems and when i had one problems, they fixed immediately at there cost....Which was great.... I have just open another live account with a new broker into Australia (Invast)....They have been in Japan for many years and have just opened there door here....I did however have a problem Monday morning with the GAP in the market and some spread blow-outs which stopped...
Interesting you mention Traders Way.. I cant see any regulation and two guys i know have confirmed they dont have any relationship with this company that they are advertising their financial institutions "falsely" on their website... I would be cautious if i were you.
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