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  • #3,821
  • Jul 2, 2013 6:27am Jul 2, 2013 6:27am
Quoting Kanzler
{quote} A short stop loss (keeping spread in mind) can certainly be appropriate depending on the strategy, but that's irrelevant here.
Yes, that's irrelevant here. What is relevant is what above screeanshots shows. In attachment is another example of trade stopped at non-existent price (EURGBP buy), this time in comparison with brokers where I have live accounts.
Attached Image (click to enlarge)
Click to Enlarge Name: Comparation.png Size: 106 KB
  • #3,822
  • Jul 2, 2013 3:26pm Jul 2, 2013 3:26pm
Quoting Aragorn
{quote} Yes, that's irrelevant here. What is relevant is what above screeanshots shows. In attachment is another example of trade stopped at non-existent price (EURGBP buy), this time in comparison with brokers where I have live accounts. {image}
Hm that is interesting. Jason, shouldn't the bid/ask chart represent the exact prices of execution including the spread? Or are we missing something?
  • #3,823
  • Jul 2, 2013 5:53pm Jul 2, 2013 5:53pm
Quoting Aragorn
Account number and the ticket number for the last few trades are sent to your PM.
Thanks for this info, Aragorn

I've asked the Trade Audit Committee to review your trades and will let you know when they've completed their investigation.
  • #3,824
  • Jul 3, 2013 9:44am Jul 3, 2013 9:44am
Quoting Jason Rogers
{quote} Thanks for this info, Aragorn I've asked the Trade Audit Committee to review your trades and will let you know when they've completed their investigation.
Hi Jason, Can you let the rest of us know, at least in general terms, what comes of this investigation? Thanks, AG
Do not dwell in the past, do not dream of the future, concentrate the mind.
  • #3,825
  • Jul 3, 2013 5:16pm Jul 3, 2013 5:16pm
Quoting AlbinaGrande
{quote} Hi Jason, Can you let the rest of us know, at least in general terms, what comes of this investigation? Thanks, AG
Hi AG,

Since the charts Aragorn posted have raised questions for you and others, I'll try to provide a general explanation here, after the audit committee has followed up with Aragorn. Currently though, they are still investigating this case.

Jason
  • #3,826
  • Jul 3, 2013 5:23pm Jul 3, 2013 5:23pm
Quoting Jason Rogers
CFD holiday trading hours for July Below are the holiday trading hours for CFDs in July. Forex trading hours are as normal.

http://img41.imageshack.us/img41/2961/rwa.png

All times above are in GMT.
Just a reminder: this Thursday is the Independence Day holiday in the US. I will be out of the office for the rest of the week, but will respond to any questions you post, when I return on Monday, July 8th.

If you require immediate assistance, you can call FXCM's live customer service 24 hours a day, 7 days a week using one of our international toll-free numbers.
  • #3,827
  • Jul 3, 2013 8:54pm Jul 3, 2013 8:54pm
Quoting Jason Rogers
{quote} Thanks for this info, Aragorn I've asked the Trade Audit Committee to review your trades and will let you know when they've completed their investigation.
Thank you for this.
  • #3,828
  • Jul 5, 2013 10:18pm Jul 5, 2013 10:18pm
can someone inform me, when using FXCM MT4 (AUS citizen), at what % Margin level is a margin call issued?

thanks
  • #3,829
  • Jul 7, 2013 5:17pm Jul 7, 2013 5:17pm
ignore that, it's 100%

Quoting PeterE
can someone inform me, when using FXCM MT4 (AUS citizen), at what % Margin level is a margin call issued? thanks
  • #3,830
  • Jul 9, 2013 6:42am Jul 9, 2013 6:42am
Hi
I have installed a brand new MT4 Live platform and created some custom fib levels.
For some reason they unload themselves and go back to the standard settings. When I reboot the platform , my custom levels are back.
Any ideas what causes this?
Fxarcher
  • #3,831
  • Jul 9, 2013 8:47am Jul 9, 2013 8:47am
FXCM contact information

http://fxcm.onlinevisitingcard.net
Money is What Money Does
  • #3,832
  • Edited Jul 10, 2013 8:29am Jul 9, 2013 9:27am | Edited Jul 10, 2013 8:29am
what is the margin requirement policy of FXCM? i lost ony 6 pips then the margin call closed my orders. Sometimes margincall appear when i lose %50 some times %9 and sometimes %15 and some times %24. I use %100 leverage and when lost only 6 pip (+4pip spread=10pip) my order closed. What is that mean?. Why usbl mr % 10 immediately after execution and why the other times %20,%13,%15,%50..
  • #3,833
  • Jul 9, 2013 3:39pm Jul 9, 2013 3:39pm
Quoting fxarcher
Hi I have installed a brand new MT4 Live platform and created some custom fib levels. For some reason they unload themselves and go back to the standard settings. When I reboot the platform , my custom levels are back. Any ideas what causes this? Fxarcher
Hi Fxarcher,

You mentioned that when you relaunch the MT4 platform, your custom fib levels reappear. Could you tell me a bit more about the circumstances under which your custom fib levels revert back to the standard settings? Does it happen automatically after a few minutes? Or does it happen when you click somewhere else on the screen?

If you can, please also post some screenshots showing when your custom fib levels are set and when they revert back to standard settings.

Thanks,
Jason
  • #3,834
  • Jul 9, 2013 5:53pm Jul 9, 2013 5:53pm
Hi Jason,



I have two questions for You.

1.

I currently trade a TS2 which is a UK Account but the Balance is denominated in US Dollars. Could You tell me how I may switch my Account to Sterling ( preferably still utilising my existing account so to maintain my chart set-ups) ?

2.

Is it possible for another Trader who is also an FXCM Client using TS2 to mirror my Trades in a simple way ?



Thank You in advance,

David
  • #3,835
  • Edited Jul 10, 2013 12:54pm Jul 9, 2013 7:50pm | Edited Jul 10, 2013 12:54pm
Quoting ensark
what is the margin requirement policy of FXCM? i lost ony 6 pips then the margin call closed my orders. Sometimes margincall appear when i lose %50 some times %9 and sometimes %15 and some times %24. How I do my order plan. I use %100 leverage and when lost only 6 pip (+4pip spread=10pip) my order closed. if it had not been closed it will be profit trade. It just closed at small flactuate. How i forecast fxcm's future margin requeriment percentage. Sometimes %50 then %15 then %25 then %9. What is that mean? I want my order(Money or whatelse) back....
Hi Ensark,

When trading, it's important to be aware of your Equity, Used Margin and Usable Margin. You can see these values in under the Accounts tab on your Trading Station.

  1. Usable Margin = Equity - Used Margin

The reason your trades were closed out by margin calls is because you tied up most of your equity as used margin leaving yourself with very little usable margin. The moment your usable margin falls to zero, it means your equity is the bare minimum that is needed in your account just to meet your used margin requirement. Any further loss by even 1 pip will result in your account falling below the margin requirement.

Your margin requirement is based on the size of your trade and is approximately 0.5% of the face value of the position for major currency pairs. The larger your trade, the more margin you are required to set aside. For example, to trade $1000 worth of USD/JPY (or 1k USD/JPY), you would have to set aside $5 margin. To trade 10k USD/JPY, you would have to set aside $50 margin.

Below is a table showing the margin requirements for all the major currency pairs. You can also see this information under the Simple Dealing Rates tab on your Trading Station.

http://img405.imageshack.us/img405/5736/6oxf.png


The account statement you provided shows the size of the trades you had open, so we can use this information to determine how much margin you needed.

Note: I edited the image you posted to protect your privacy. I have hidden your account number and all but the last 3 digits of the ticket numbers. For your own security, I encourage you to edit the image in your own post to remove this personal information.

Attached Image (click to enlarge)
Click to Enlarge Name: margincall.jpg Size: 78 KB

  1. Ticket x502 was a 22k EUR/CHF position. Since the margin requirement for 1k EUR/CHF is $7.50, the margin requirement for 22k EUR/CHF is $165. That means you needed to have at least $165 in equity at all times in order to keep this trade open. Your trade was closed by a margin call at 4:08 AM, because your account fell to $164.66
  2. Ticket x004 was a 29k GBP/CHF position. Since the margin requirement for 1k GBP/CHF is $9.00, the margin requirement for 19k EUR/CHF is $261. That means you needed to have at least $261 in equity at all times in order to keep this trade open. Your trade was closed by a margin call at 7:01 AM, because your account fell below $261. By the time the margin call process closed out your position, the exit price you were filled at was a pip higher leaving you with $263.06
  3. Ticket x454 was a 26k GBP/USD position. Since the margin requirement for 1k GBP/USD is $9.00, the margin requirement for 26k GBP/USD is $234. That means you needed to have at least $234 in equity at all times in order to keep this trade open. Your trade was closed by a margin call at 7:37 AM, because your account fell to $233.42

To summarize, the reason you got margin called so frequently is that you were not leaving yourself with enough usable margin to maintain your open positions. In other words, you were overleveraged. The DailyFX analysts did a study on trader profitability and their research shows that the amount of capital in your trading account can affect your profitability.

http://media.dailyfx.com/illustratio..._Picture_3.png


They found that traders with at least $5,000 of capital tend to utilize more conservative amounts of leverage. Traders should look to use an effective leverage of 10-to-1 or less. That means if you want to trade 29k, you should look to have at least $2900 in your account. Here's a link to the complete DailyFX study on the effect of capital on trader profitability.

Jason
  • #3,836
  • Jul 9, 2013 8:18pm Jul 9, 2013 8:18pm
Quoting Forex Magic
Hi Jason, I have two questions for You. 1. I currently trade a TS2 which is a UK Account but the Balance is denominated in US Dollars. Could You tell me how I may switch my Account to Sterling ( preferably still utilising my existing account so to maintain my chart set-ups) ? 2. Is it possible for another Trader who is also an FXCM Client using TS2 to mirror my Trades in a simple way ? Thank You in advance, David
Hi David,

Your forum profile mentions that you live in the UK. That means you can convert your USD-denominated account into a GBP-denominated spread betting account. Spread Betting accounts work just like standard FXCM accounts, but enjoy special tax-free status in the UK and Ireland. As with any trading account, your capital is at risk.

Converting your account from USD to GBP is pretty straightforward, but it would require you to get a new account number, because GBP accounts are on a different server. You would still be able to retain all your chart settings by going to "File > Layouts > Save Layout" in the Marketscope charts window. You can then apply your saved layout to any account by going to "File > Layouts > Open Layout".

To convert your account, you can complete this online form. Note: Spread betting accounts are only available to residents of the UK and Ireland.

In regards to your question about having your trades mirrored in another trader's account, one option for this other trader to grant you Limited Power of Attorney to place trades in his account. If you would like to set this up, please email me at [email protected] with your account details.

Jason
  • #3,837
  • Jul 9, 2013 8:47pm Jul 9, 2013 8:47pm
Quoting Jason Rogers
{quote} Hi David, Your forum profile mentions that you live in the UK. That means you can convert your USD-denominated account into a GBP-denominated spread betting account. Spread Betting accounts work just like standard FXCM accounts, but enjoy special tax-free status in the UK and Ireland. As with any trading account, your capital is at risk. Converting your account from USD to GBP is pretty straightforward, but it would require you to get a new account number, because GBP accounts are on a different server. You...

Thats great Jason, Thank You.

one other question then.... I tend to trade medium term and there is a possibility that I would have open trades. Could they be accommodated with the change from servers and currency denomination ?
  • #3,838
  • Jul 9, 2013 10:18pm Jul 9, 2013 10:18pm
Quoting Forex Magic
{quote} Thats great Jason, Thank You. one other question then.... I tend to trade medium term and there is a possibility that I would have open trades. Could they be accommodated with the change from servers and currency denomination ?
Hi David,

Technically, you are transferring funds from your existing USD account to create a new GBP account. That means, if you want to maintain some active trades in your USD account during the transition, you would have to leave sufficient funds in the USD account to meet margin requirements. This online transfer form lets you designate how much money you wish to transfer from your USD to account to create your new GBP account.

To keep things simple, you could transfer 50 GBP which is the bare minimum to get the new spread betting account number. You can then transfer the rest when your trades are closed, or you could decide you want to keep both accounts.

Jason
  • #3,839
  • Jul 10, 2013 4:04am Jul 10, 2013 4:04am
Quoting Jason Rogers
{quote} Hi David, Technically, you are transferring funds from your existing USD account to create a new GBP account. That means, if you want to maintain some active trades in your USD account during the transition, you would have to leave sufficient funds in the USD account to meet margin requirements. This online transfer form lets you designate how much money you wish to transfer from your USD to account to create your new GBP account. To keep things simple, you could transfer 50 GBP which is the bare minimum...


Thats a perfect solution and great idea... Thank You Jason !!
  • #3,840
  • Edited Jul 11, 2013 12:05am Jul 10, 2013 8:43pm | Edited Jul 11, 2013 12:05am
Quoting Jason Rogers
{quote} Hi Fxarcher, You mentioned that when you relaunch the MT4 platform, your custom fib levels reappear. Could you tell me a bit more about the circumstances under which your custom fib levels revert back to the standard settings? Does it happen automatically after a few minutes? Or does it happen when you click somewhere else on the screen? If you can, please also post some screenshots showing when your custom fib levels are set and when they revert back to standard settings. Thanks, Jason
Jason
The attached picture shows the custom levels I created, (second screenshot) but when I try to load them the original standard fibs (first screenshot) appear. After I reboot the platform, I can then click on the Fib extension Icon and the custom fibs reappear.
I have no idea what causes this.
I have reloaded the custom fibs several time and they are good for now. I have no Idea if or when they will go back to the standard settings.
Thanks for looking in to this
Fxarcher

Edit...Also when drawing a trend line. I unclick "Ray" select color and line thickness, normaly the next time I draw another TL, those settings would come up again, but now they need to be selected all over again. What's up with that?
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