Disliked{quote} Hi! Just opened an account with FXOpenAus and asked your support people to help me out with getting credentials to use FDK. The reply email was kinda unexpected: ----------------- It seems to be working with fxopen.com not with fxopenaus.com ----------------- Can you confirm this? If yes, do you have any futute plans on providing support for FDK?Ignored
I will put this question to our IT dept. It's probably just a configuration issue.
Disliked{quote} Hi Jafar, I've sent an dispute on my buy trade last fri(31May) on why my protective stop lost was not triggered despite price plunging 40 pips below it for more than an hour. I've yet to receive any form of acknowledgement/reply on it. Is this normal? How long do you guys take to reply such emails?Ignored