Forex 4 u- Large loss caused by feed spike

Again no replies I'll keep trying, might try e global as fx4u are a subsiduary of e global.


Very bad customer service so on the strength of this experience I can't recomend Forex 4 u to anyone unfortunately.

Cheers,

Cal

Wow! That's gotta be frustrating. Hope you resolve it.

Well I just tried phoning the customer support and tech help phone numbers - no reply yet again!

I also looked at the E global website and wasn't that surprised to find the same phone number listed there for the UK.

So I guess customer support doesn't want to know for this broker so I#ll speak to the Forex Peace Army to see if they want to do a little investigating of Forex 4 u and E global.

very dissapointed,

Cal

Update, I just spoke to a helpful guy called Bunip after phoning the E global US phone number, He has asked me to email the original problem to him direct as it sounds as if it will go to a highish department due to it being a feed related issue.


Just sending the email now will let you know what happens,

Cal

No, your stop would get slipped all the way back down to the bottom of the spike or very close to the bottom. The stop in the case listed above would definately be slipped and stops do no slip to a point above the price at which you set a trailing stop, the same way a limit order doesn't slip beyond the current price, it always slips below it.

The point I'm making is that you would of been slipped into loss or slipped into a break during the spike. Nobody made money on it and very many people lost their accounts. Getting an account fully refunded from "market maker" brokers even due to technical error is very difficult if not impossible. No trader walked away with any type of profit from this spike, the brokers did.

I was considering Forex 4 u. Is the broker a scam? Was the issue never fixed? Its been four years?