FXCM Discussion

Hi Jason, quick question. I'm watching this video from DailyFx and the guy just said something about your Dow Jones dollar index pending regulatory approval for trading in the U.S.

What other instruments besides currency pairs can we look forward to being able to trade through you guys in the future? Will gold ever come back to your U.S. customers? I get that certain kinds of regulation are actually important, and do serve a valid purpose, but some of the regs are just plain retarded, and don't add up at all. Take gold for instance: Currently not allowed to trade it via an FX broker, but we can still trade futures and ETF's (leveraged or not). It doesn't make any fucking sense. LOL

Hi Rob,

Unfortunately, I don't have any updates regarding the Dow Jones-FXCM Dollar Index, or whether it might be available for trading in the US anytime soon. However, you might be interested to know about the new currency baskets available on the Mirror Trader platform. These baskets make it simpler to place a bullish or bearish trade on a single currency (such as the US Dollar), rather than on a currency pair (such as USD/JPY).

http://img195.imageshack.us/img195/3...asketsmirr.png

Anyone with a live FXCM Trading Station account can access Mirror Trader using the same login details.

Jason

Below are the CFD trading hours for the Memorial Day holiday in the US on Monday, May 27th. Forex will continue trading 24 hours a day as normal.

http://img9.imageshack.us/img9/9551/...urs2013may.png

Times above are in GMT

I will be out of the office on Monday, May 27th for Memorial Day but will respond to any questions you post, when I return on Tuesday. FXCM's live customer service will be open as usual on Monday. You can call us using one of our international toll-free numbers.

Jason

Hi Jason,

My FXCM platform slowed down a week or so ago, and I stopped trading FXCM and started using go markets, now both mt4 platforms have slowed down to stop go speed. Stop being the operative word

What I think may have happened is my auto updated have stopped prompting me for an auto update, I now get a "run as" faceplate asking me which user account I want to run the program, I delete it and the MT$ trading platform comes up, if I designate a user it denies me access so I dont know why it asks, I never used to have it, did not ask for it, do not want it, but lucky me got it.

A penny for your thoughts, I have deleted templates and charts as I felt maybe I was overloading the platform, but it has only reciently become an issue and the stuff I am deleting is very historical.

Many thanks Allan

Hi Allan,

Since you're experiencing tech issues with two different copies of the MT4 platform, I think it may be a tech issue related to the settings of an indicator, EA or script that you are using. My suggestion would be the following:

Install a new copy of MT4 from the FXCM website, but install it in a new folder. You can name your new destination folder when running the installation file as shown below.

http://img46.imageshack.us/img46/189...l2013may23.png

After you have confirmed that the new installation of MT4 is working properly, then you can proceed to copy your indicators, EAs and scripts one by one to the new folder. Be sure to test each file one by one after adding them to confirm that MT4 still runs properly. That way you can identify what component is causing the issue and troubleshoot the settings.

If you still have difficulty with the MT4 platform after reinstalling, please call our 24 hour live customer support which is available even during the weekend to help you.

Jason

Hi Jason,

Many thanks for your reply, I basically did that except downloaded mt5 which was sourced from the mt5 community on FXCM mt4 thinking I had missed an up date I got myself in such a pickle FXCM AU are going to remote control the computer and platform on Monday, they are in my time zone.

They said "good try, but we do not support MT5", I am 58, and this would be so much easier if I was 18, but if I was 18 I would not have money to trade, and that sums up my present experience a bit of a loop trap.

Thanks Jason I am sure it will be sorted on Monday.

Allan

Hi Jason,

Quick question. How to open MT4 demo account with FXCM Canada?
I did not find any specific page on fxcm.ca

FXCM recently reduced their time frames of their charts so that we can only see around 3-4 years maximum of historical data. You have to either deposit $5000 into your account even though you have already deposited that amount it the past or pay around 500$ for this data service. Has been quite a disappointing experience.

I trade with them for 3 weeks and I can only give positive feedback, execution is so far so good, I made over 40 trades, including scalping too, so it's not bad.

dear jason

i want to open an account with fxcm as it's the biggest broker
so i search the net but i found a lot of people hate fxcm very much and they had a bad experience with it

i will not believe any thing either from them or from fxcm

and i will use my mind only

and i have learned through my life than any job have money involved in it i should expect the the worst scenario

( i hope my words don't annoy you )

fxcm say they are non dealing desk so they don't benifet from my loses let's say they are lairs and they are a marker maker and working against you

so what is the tricks that market makers are doing to steal my money (( for this point i hope other member to share their experience ))

1- they hunt your stop or delay your profit :

and this is an old way and can be revealed by watching other big brokers platform let's say i made a buy order from 9 and my stop was 3 if in my fxcm platform the price reach 3 and the stop was hit but when i saw other three platforms i saw that the price only reach 4 and then go up to my target
in this case fxcm only steal a one trade stop lose only not all my money and i also lost a one trade stop lose only not all my money and then if they didn't give me my profit and fix this error i will withdraw all my money then i will go to all forex forums and spread this problem and i will have my revenge and this will give a bad negative picture for fxcm >>>>>>> and i think thet are not fools to use this old easy to reveal trick as the have big clients and they have a big name

2- they delay the opening of a position to earn some pips

and also this trick is easy to reveal if i have noticed the delay of more than 2 or 3 orders at non-news time i will do the same as i did in problem number 1

3- they cancel you account and take all you money

let's say you open an account with 10,000 dollars and after a year of successful work it reach 100,000 then at a morning you wake up go to your lap top and opening your platform and you find out that it said (( invalid account )) you try many time and it didn't work so you talk to the support and you find them saying to you that this account was closed from 2 months because of margin call >>>>>>>>>> at this moment you will sure go crazy and when you told the support that this is wrong and that you have opened a trade yesterday and close it also>>> they will give you a fake report prove that they are right and all what you said is just an imagination

for this method how can i prove i am right ??????? i didn't find an answer yet

4- they open a risky trade for you to destroy the acount or close a profitable trade to not let you earn more

let's say you open an account with 10,000 dollars and after a year of successful work it reach 100,000 then at a morning you wake up go to your lap top and opening your platform and you find out that the balance is not 100,000 as you left it yesterday but it was 5000 you go crazy and talk to the support and they say that you have opened 2 trades yesterday with very big lots and one of them lost 50,000 and the other lost 45,000 you go to your platform and see the history of your trades and you really find this 2 trades and then you go crazier and you swear for thousands of times that you didn't open this trades and sure they will not believe you and they will say that every thing as recorded and documented and maybe they say to you that may be one of internet hackers has hacked you computer and he destroy your account and this is your fault because you didn't protect you computer against hackers

for this method how can i prove i am right ??????? i didn't find an answer yet
******************************************************************************

if any one know any other way of stealing you money i hope he share it

and i am waiting for you answers mr jason

Very interesting reply....

Hi Jason,

Thanks for your reply.

I still cant find CFD contracts on the list. I'm living in Sweden and i've oepned account thru GFT UK website.

http://screencast.com/t/DxDUEcKhSJK

FXCM processes account application issues verification successful then... Rejects account with absolutely no logical reason!

In ten years of trading I have never had a broker reject an account.

I have current active accounts with TD Ameritrade and Oanda multiple years standing.

my hunch is they just don't want experienced successful traders!

How often do they reject?

On second thought, they wont let you know anyway.

The language of the email I got from them is quite blunt and harsh. The account was applied for on 5/21/13 I was electronically verified. Received account login emails and funding instructions. It was noted account would finalize in 3-5 business days. Day 5 I sent an email asking why the hold up. No response for a few days Then an email showed up informing me the account could not complete I asked simply Why? The posted image of the response email here was the idiotic crude response.

I live in Orlando, where the Big-Time Law Firm Morgan & Morgan are that won the class action lawsuit for FXCM most current caught in the act NFA violation.
They must not like Orlando and it's inhabitants.

Anyone else have a rejection of this nature with no good causation? How About a class action suite for SELECTIVE FAVORITISM TO NEWBIES AND EXPERIENCED TRADER DISCRIMINATION!

Likely have to bounce X amount of applicants to make it look like they are screening there clients, so just random annoying, time wasting chance.

You lied like everyone on the application bumping up the experience to make sure you got approved right ??



Sucks!! Damn shame to, good broker.

No lies. Gave the facts straight. Hindsight maybe I should have indicated no experience! Had no idea they would reject going in. I have questioned them several times over the years as a potential account prospect regarding various matters, they never could give legitimate answers.

They had my name and email surly flagged in their database on a black list as I can obviously see now. The only reason I became motivated was the FXCM android platform is the best tablet form I have found. All in one window. Too bad Oanda wont saddle up and do the same with the mobile versions.

does anyone have any contribution for this post until mr jason come

Hi Jason,
It is now sorted many thanks.

Allan.

Hi Slovforex,

While clients of Friedberg Direct (www.fxcm.ca) can open live MT4 accounts in Canada, we currently don't have MT4 demo accounts that reflect the special margin requirements in Canada. You can download the MT4 platform from this page on the Friedberg Direct website, but the demo you register will reflect the margin requirements in either the US, the UK or Australia, depending on what account type you select for the demo.

To see the margin special margin requirements in Canada, you can get a free Trading Station demo account or watch this video: http://www.brainshark.com/fxcm/FDintro

By the way, I notice your forum profile mentions that you live in Finland. Is there a particular reason you are interested in trading through Friedberg Direct?

Jason