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  • Post #3,561
  • Quote
  • Apr 29, 2013 3:58pm Apr 29, 2013 3:58pm
  •  PeterE
  • Joined Oct 2009 | Status: magic | 1,729 Posts
no response!

Quoting PeterE
Disliked
data shortage on many pairs since the new changes implemented the chart is GBPAUD240, what is shown is all you get (goes back only to 1st April 2013), attempts to download additional data at br0kers history center fail {image}
Ignored
 
 
  • Post #3,562
  • Quote
  • Apr 29, 2013 4:01pm Apr 29, 2013 4:01pm
  •  PeterE
  • Joined Oct 2009 | Status: magic | 1,729 Posts
EURCAD daily.......this is all the data FXCM gives

???
Attached Image (click to enlarge)
Click to Enlarge

Name: 2013-04-30_0600.png
Size: 20 KB
 
 
  • Post #3,563
  • Quote
  • Apr 29, 2013 6:55pm Apr 29, 2013 6:55pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting PeterE
Disliked
data shortage on many pairs since the new changes implemented the chart is GBPAUD240, what is shown is all you get (goes back only to 1st April 2013), attempts to download additional data at br0kers history center fail {image}
Ignored
Quoting PeterE
Disliked
EURCAD daily.......this is all the data FXCM gives ??? {image}
Ignored
Hi Peter,

I just checked on my Trading Station, and the 4 hour charts for GBP/AUD go back 10 years. Are you on the MT4 platform? If so, please let me know which server you are logging into, and I will see if we can get more historical price data added for you.

Jason
 
 
  • Post #3,564
  • Quote
  • Apr 29, 2013 7:23pm Apr 29, 2013 7:23pm
  •  PeterE
  • Joined Oct 2009 | Status: magic | 1,729 Posts
hi, yes MT4, the server shown here, neither option gives much data

thanks

Quoting Jason Rogers
Disliked
{quote} {quote} Hi Peter, I just checked on my Trading Station, and the 4 hour charts for GBP/AUD go back 10 years. Are you on the MT4 platform? If so, please let me know which server you are logging into, and I will see if we can get more historical price data added for you. Jason
Ignored
 
 
  • Post #3,565
  • Quote
  • Apr 29, 2013 7:48pm Apr 29, 2013 7:48pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting fido
Disliked
Hi FXCM, I am (still) looking for a fx broker who supports Ninja Trader .... someone who is able to offer some decent trading conditions that is. Whenever I go to FXCM.com I'm being redirected to your Chile website as that is where I currently stay. There is no way that I am ever going to open a FX account in Chile - everything that involves any sort of monetary transaction is just such a pain in the a## in this country. Will I be able to open an account with FXCM outside Chile and what are your trading conditions for a Ninja Trader account (spread...
Ignored
Hi Fido,

Your forum profile mentions that you live in Thailand, so I assume that's where your permanent resident is. Please send me a private message with your contact details, and I can provide you with instructions on how to set up your account with one of our other entities. In regards to the spreads on Ninja Trader, they would be the same as on our other platforms. You can choose Standard Spreads (No Dealing Desk forex execution) or Lower Spreads (dealing desk) as shown below.

http://imageshack.us/a/img834/6995/f...ddd2013mar.png


If you deposit at least 25k or trade 10M per month in notional volume, then you can qualify for Active Trader pricing.

Jason
 
 
  • Post #3,566
  • Quote
  • Apr 29, 2013 8:29pm Apr 29, 2013 8:29pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting PeterE
Disliked
hi, yes MT4, the server shown here, neither option gives much data thanks {quote}
Ignored
Hi Peter,

The image you posted (shown below) does not seem to indicate the server.

http://content.screencast.com/users/...04-30_0922.png

On your MT4 login window, you should see one of the following servers selected.

http://img202.imageshack.us/img202/1...list2013ap.png

Please let me know which server is highlighted.

Thanks,
Jason
 
 
  • Post #3,567
  • Quote
  • Apr 29, 2013 8:41pm Apr 29, 2013 8:41pm
  •  PeterE
  • Joined Oct 2009 | Status: magic | 1,729 Posts
my apologies, here it is

Quoting Jason Rogers
Disliked
{quote} Hi Peter, Please let me know which server is highlighted. Thanks, Jason
Ignored
 
 
  • Post #3,568
  • Quote
  • Apr 29, 2013 9:51pm Apr 29, 2013 9:51pm
  •  slovforex
  • | Joined Sep 2009 | Status: Member | 816 Posts
Hey Jason,

Is NinjaTrader available for Canadian residents?
 
 
  • Post #3,569
  • Quote
  • Apr 30, 2013 12:50am Apr 30, 2013 12:50am
  •  agshue
  • | Joined May 2012 | Status: Member | 12 Posts
to jason

this my transcript talking to gary fxcm

Thanks for chatting. If you are a news, trend, or range trader visit www.fxcmapps.com to download special apps? to customize your trading experience. We also have apps that add new trading features to your platform. Visit FXCM Apps today or ask an FXCM representative.
You are now chatting with 'FXCM - Gary'
FXCM - Gary: Welcome to FXCM's Live Chat Support. Please give me a moment to review your first question.
FXCM - Gary: The currency cross rates are the same.
agshue : are they must always have the same price, cause at 4/26/2013 on 11.30 est for usd/jpy high price demo was 97.971 real was 97.975 , i curios the event at where my sl trigered
FXCM - Gary: Are you looking at the Bid price for both?
agshue: yes
FXCM - Gary: Are you using a MT4 demo?
agshue: no both demo n real i m using ts
FXCM - Gary: Could you please provide your demo account number and password so we can check the price?
agshue: d1015470xxxxx pw 6251
FXCM - Gary: You live account is TS2 and your Demo is MT4. The MT4 account prices have a small markup, which explains the difference.
agshue: so for ts real n mt4 demo always have difference price?
FXCM - Gary: Yes.
FXCM - Gary: The MT4 accounts have a small markup
agshue: but i check historical price from my demo n real always have the same price, but only at that time the price is difference can u explain this
FXCM - Gary: This can happen on occasion as both accounts are linked to different servers.
agshue: but at time my demo n real using ts platform, why u said my demo price feed from mt4

after this gary dont answer question anymore, and the funny thing is after i gave gary my demo no and password, n i open my demo ts again , the price from my demo now the same with my real , but i already save the screenshoot on jpeg form , n itry to attch here the file is to big , so i send email for you.

my question : 1.i m using ts both demo n real why gary said my demo from mt4 price feed.
2. what is the deal here, your demo n real should always have the same price ( open, close, high, low) or occasionally it can be difference
3. So your mt4 n ts have difference price feed? are they from difference liquidity provider


thanks
 
 
  • Post #3,570
  • Quote
  • Edited 5:51am Apr 30, 2013 4:36am | Edited 5:51am
  •  fido
  • | Joined Apr 2009 | Status: Almost there | 233 Posts
Quoting Jason Rogers
Disliked
{quote} Hi Fido, Your forum profile mentions that you live in Thailand, so I assume that's where your permanent resident is. Please send me a private message with your contact details, and I can provide you with instructions on how to set up your account with one of our other entities. In regards to the spreads on Ninja Trader, they would be the same as on our other platforms. You can choose Standard Spreads (No Dealing Desk forex execution) or Lower Spreads (dealing desk) as shown below. {image} If you deposit...
Ignored
Thank you for the reply. Thailand was last year ... now it is Chile - at least for a year or two.
I'm not able to open your active trader link ... just being redirected to FXCMChile. I will try later with another ip address.

Update.
OK, just had a look ... probably the best deal I have seen so far with NT. Is there any chance I can test your price feed ... a few days would be sufficient ?
 
 
  • Post #3,571
  • Quote
  • Apr 30, 2013 12:01pm Apr 30, 2013 12:01pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting PeterE
Disliked
my apologies, here it is {quote}
Ignored
Thanks Peter, I'm following up with tech support to see if they can get more historical data added for those exotic pairs.
 
 
  • Post #3,572
  • Quote
  • Apr 30, 2013 12:42pm Apr 30, 2013 12:42pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting slovforex
Disliked
Hey Jason, Is NinjaTrader available for Canadian residents?
Ignored
Hi Slovforex,

NinjaTrader is available to Canadian residents through Friedberg Direct (www.fxcm.ca).

http://www.fxcm.com/assets/img/pages...e-software.jpg

The requirements to get NinjaTrader for free are the same as in the US: deposit $5000 and trade 500k per month.

Jason
 
 
  • Post #3,573
  • Quote
  • Apr 30, 2013 1:15pm Apr 30, 2013 1:15pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting agshue
Disliked
the price from my demo now the same with my real , but i already save the screenshoot on jpeg form , n itry to attch here the file is to big , so i send email for you. my question : 1.i m using ts both demo n real why gary said my demo from mt4 price feed. 2. what is the deal here, your demo n real should always have the same price ( open, close, high, low) or occasionally it can be difference 3. So your mt4 n ts have difference price feed? are they from difference liquidity provider thanks
Ignored
Hi Agshue,

There seems to be some confusion here. Demo and live accounts use the same price feed. As I mentioned in my earlier post, I will need some additional details in order to investigate this further for you. You mentioned that you will send me a screenshot. Please send it to [email protected]. Also, please include your demo login details and your live account number, so I can see if there are any differences in the settings. For example, one account might be set up on Standard Spreads (No Dealing Desk forex execution), while the other account might be set up on Lower Spreads (dealing desk execution).

Jason
 
 
  • Post #3,574
  • Quote
  • Apr 30, 2013 1:20pm Apr 30, 2013 1:20pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting fido
Disliked
OK, just had a look ... probably the best deal I have seen so far with NT. Is there any chance I can test your price feed ... a few days would be sufficient ?
Ignored
Hi Fido,

If you send me a private message with your contact details, I would be happy to arrange that for you

Jason
 
 
  • Post #3,575
  • Quote
  • Apr 30, 2013 4:37pm Apr 30, 2013 4:37pm
  •  PeterE
  • Joined Oct 2009 | Status: magic | 1,729 Posts
exotic?

attached is AUDUSD daily, what's shown is all FXCM gives

Quoting Jason Rogers
Disliked
{quote} Thanks Peter, I'm following up with tech support to see if they can get more historical data added for those exotic pairs.
Ignored
Attached Image (click to enlarge)
Click to Enlarge

Name: 2013-05-01_0635.png
Size: 15 KB
 
 
  • Post #3,576
  • Quote
  • Apr 30, 2013 7:17pm Apr 30, 2013 7:17pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Holiday Trading Hours for May

Below are the holiday trading hours for CFDs in May. Forex trading hours are as normal.

http://img838.imageshack.us/img838/9...ytradingho.png

All times above are in GMT.
 
 
  • Post #3,577
  • Quote
  • Apr 30, 2013 11:55pm Apr 30, 2013 11:55pm
  •  lstattoos
  • | Additional Username | Joined Apr 2013 | 2 Posts
I've been using FXCM since I started and I'm happy with them overall. I trade micro ($0.10/pip) and I wish they would offer nano lots, especially with a $50 account minimum. My only other complaint is the spread, every now and then they have a major spike in it, the other day i went to so a EUR/USD trade and the spread was 7.5
but usually its between 2-3 on majors and around 4-5 on crosses. I opened a demo on Oanda because they offer nano lots but I really dont care for their trading platform. I'm really comfortable with MS 2.0 but i may grab MT4 and mess with it a bit to see if I like it.
 
 
  • Post #3,578
  • Quote
  • May 1, 2013 8:45am May 1, 2013 8:45am
  •  iwontsmoke
  • | Joined Jan 2010 | Status: Member | 50 Posts
mt4 demo price feed is frozen for the last 30 min (usddemo01). I am using ts2 and its ok over there. is this a demo issue or real mt4 have these problems also?

Was thinking to switch over mt4 and this is an important issue..
 
 
  • Post #3,579
  • Quote
  • May 1, 2013 3:42pm May 1, 2013 3:42pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Quoting iwontsmoke
Disliked
mt4 demo price feed is frozen for the last 30 min (usddemo01). I am using ts2 and its ok over there. is this a demo issue or real mt4 have these problems also? Was thinking to switch over mt4 and this is an important issue..
Ignored
Hi Iwontsmoke,

I apologize for the tech issue you encountered. That said, it only occurs on demo. We've had so many people sign up for MT4 demos with us on that server that we've had to add another USD demo server for new users. Try registering for another free demo on the new server. On the FXCM MT4 platform, go to "File > Open an Account". In the window that pops up, fill out your details on the first screen and hit the Next button. Then make sure you select "FXCM-USDDemo02" as your server as shown below. If you don't see "FXCM-USDDemo02" in the list of available servers, then reinstall MT4 from our website.

http://img29.imageshack.us/img29/244...o01server2.png


In fact, I notice that your forum profile says you live in the UK. You might be interested to know that we offer GBP-denominated spread betting accounts on our MT4 platform which would give you special tax-free status in the UK. As always, it's important to note that when trading forex or CFDs, your capital is at risk.

Jason
 
 
  • Post #3,580
  • Quote
  • May 1, 2013 4:00pm May 1, 2013 4:00pm
  •  Jason Rogers
  • Joined Jun 2009 | Status: FXCM Representative | 5,808 Posts
Heads up! At 5pm New York time today, there will be quintuple rollover on JPY pairs due to the Golden Week holidays. That means you will earn or pay 5 days worth of rollover interest for any JPY trades that are still open at the stroke of 5pm.

http://img15.imageshack.us/img15/566...llovercale.png


You can use the DailyFX Rollover Calendar to keep up to date on when holidays will affect the rollover schedule.
 
 
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