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Pepperstone Forex

  • #1,981
  • Feb 26, 2013 1:08am Feb 26, 2013 1:08am
I'm experiencing a lot of slippage today in this fast market......









All positive
FF journal: Peaks and Troffs
  • #1,982
  • Feb 26, 2013 1:24am Feb 26, 2013 1:24am
Received emails from pepper regarding 4 new currency pairs.
Also received email titled "Your Support Contact" and informing me that I have just downloaded Peppers' MT4 trading platform and the processes to go live. Which I didn't.
Considering I have a live pepper acct and trade it daily, I was curious as to if any other Pepper LIVE traders received this email?

Will be on the phone to pepper tomorrow.
  • #1,983
  • Feb 26, 2013 1:27am Feb 26, 2013 1:27am
Quoting Alpha-Bet
Received emails from pepper regarding 4 new currency pairs.
Also received email titled "Your Support Contact" and informing me that I have just downloaded Peppers' MT4 trading platform and the processes to go live. Which I didn't.
Considering I have a live pepper acct and trade it daily, I was curious as to if any other Pepper LIVE traders received this email?

Will be on the phone to pepper tomorrow.
I've had 3 emails telling me about their 4 new currency pairs.
FF journal: Peaks and Troffs
  • #1,984
  • Feb 26, 2013 1:36am Feb 26, 2013 1:36am
Quoting bogus
I've had 3 emails telling me about their 4 new currency pairs.
Cheers. Yeah same here and the other I mentioned. Total 4. Overkill...
  • #1,985
  • Feb 26, 2013 8:52am Feb 26, 2013 8:52am
I got the same.

I asked support why they wanted me to sign up again....and was told it was a mistake, two of the three emails were for their client leads, not existing clients, and they got blasted out to a lot of existing clients by mistake.

In any case, I suppose there's no excuse to have not heard of the new pairs by now. lol
FXGears.com
  • #1,986
  • Feb 26, 2013 11:23am Feb 26, 2013 11:23am
Quoting bogus
I'm experiencing a lot of slippage today in this fast market......
http://50.22.104.143/~forum/images/b...-highlight.gif








All positive
Ahaha that is quite lucky Considering I have seen 5-minutes candles of more than 100 pips!! Last 2 days were in-sa-ne.
If you aim for the stars- but miss, you still get the moon...
  • #1,987
  • Feb 26, 2013 11:29am Feb 26, 2013 11:29am
Quoting Jack_Larkin
I got the same.

I asked support why they wanted me to sign up again....and was told it was a mistake, two of the three emails were for their client leads, not existing clients, and they got blasted out to a lot of existing clients by mistake.

In any case, I suppose there's no excuse to have not heard of the new pairs by now. lol
Cheers Jack,

yeah, I don't need the worry of some sorta hack..........
  • #1,988
  • Feb 28, 2013 9:40am Feb 28, 2013 9:40am
are things all smooth with Pepperstone again?

took a few weeks off from trading, just getting back now
  • #1,989
  • Feb 28, 2013 12:37pm Feb 28, 2013 12:37pm
Quoting TradeMonk
are things all smooth with Pepperstone again?

took a few weeks off from trading, just getting back now
All good mate. welcome back from vacation. Happy trading.
Fuck Forex Factory.Wake up people.
  • #1,990
  • Feb 28, 2013 4:56pm Feb 28, 2013 4:56pm
Is it Monday yet!!!! Enjoy!
Inserted Video
Fuck Forex Factory.Wake up people.
  • #1,991
  • Mar 1, 2013 12:19am Mar 1, 2013 12:19am
pepperstone edge is running perfectly. best forex in aussie.
  • #1,992
  • Mar 1, 2013 12:41am Mar 1, 2013 12:41am
Quoting craig65
pepperstone edge is running perfectly. best forex in aussie.
EDGE is running as a service should.

Still waiting to see the response from some other traders that had issues.... EDGE or not...
  • #1,993
  • Mar 2, 2013 12:53pm Mar 2, 2013 12:53pm
Quoting Alpha-Bet
EDGE is running as a service should.

Still waiting to see the response from some other traders that had issues.... EDGE or not...
And here it is (an extract):

"....What we have been able to determine also is that the likely root cause of the problem is in the FX order book queue and processing threads among users of this EA on the new 15 minute candle.. What we have been able to identify also is that a high number of traders using EAs on their account appear to have a similar strategy in that order open and close requests are occurring on particular 15 minute candles...."

Having made countless test trades myself on EDGE and other brokers using and losing real money (on spread and commission where applicable) this just confirms my own conclussions. Execution is not generally slow on pepperstone but they do have issues at specific times when the servers get overloaded.

I can post my results with numbers and broker names if there is interest in the thread and if you promise to behave yourselves. But I will not tolerate any personal attacks again because I am not and have never been making any 'mindless allegations'. So do let me know up front will you.

If you're satisfied with just the summary then I can say that at these specific times (for example entering a trade on new bar open when a breakout occurs and I mean 1 trade only, no fast trailing or moving orders every tick, average trade duration in february was around 6 hours) execution time tends to increase on many (not all!) brokers. Unfortunately at the moment of writing Pepperstone execution is by far the worst (if you're using this particular strategy I analyzed).

I was not aware of the extent of the problem until somebody else posted about it on another forum. That alerted me to take a closer look. If you're trading manually chances are you're around when the trade happens and you can notice things faster. For automated trading some more detailed logging is in order it seems even with strategies that are not called tick scalping.

To finish this on a more positive note, it seems Pepperstone will be adding a new server in a couple of weeks so for now I'm keeping my accounts in hope that things will get better. But I have trippled my account on the best performing broker as well last week (again for the strategy in question) because in the end we're here to make money and I'm making more money there at the moment.

If you're trading manually you're most likely just fine.
  • #1,994
  • Mar 2, 2013 1:36pm Mar 2, 2013 1:36pm
Quoting Primi
If you're satisfied with just the summary ......
I for one am NOT REMOTELY interested in your summary!

I want full and complete FACTS.

Put up your brief to them. Put up their complete reply.

Let US decide the merits.
  • #1,995
  • Edited 2:12pm Mar 3, 2013 1:41pm | Edited 2:12pm
Quoting Primi
To finish this on a more positive note, it seems Pepperstone will be adding a new server in a couple of weeks so for now I'm keeping my accounts in hope that things will get better. But I have trippled my account on the best performing broker as well last week (again for the strategy in question) because in the end we're here to make money and I'm making more money there at the moment.

If you're trading manually you're most likely just fine.
New server, cool, sign of growth. If unsatisfied would have done the same… Sure your and others issue will be resolved in a timely manner. Keep us updated.
Fuck Forex Factory.Wake up people.
  • #1,996
  • Mar 3, 2013 4:16pm Mar 3, 2013 4:16pm
The pepperstone edge account where you can see the market depth, is it a true ECN? I mean can you see your own bid/offer on the market and other retail users can hit those?

Because if it's only the banks orders you can see it's not a true ECN. They can have 10 banks giving liquidity but's still just an aggregate feed not a true exchange.
We're all stories in the end. Just try to make it a good one.
  • #1,997
  • Mar 3, 2013 8:42pm Mar 3, 2013 8:42pm
Quoting Traderji
The pepperstone edge account where you can see the market depth, is it a true ECN? I mean can you see your own bid/offer on the market and other retail users can hit those?
http://50.22.104.143/~forum/images/b...-highlight.gif
Because if it's only the banks orders you can see it's not a true ECN. They can have 10 banks giving liquidity but's still just an aggregate feed not a true exchange.
there is not a "true ecn" in forex because liquidity is interbank, meaning you can only see the bids/offers from your own broker
If you aim for the stars- but miss, you still get the moon...
  • #1,998
  • Mar 3, 2013 10:47pm Mar 3, 2013 10:47pm
Quoting Traderji
The pepperstone edge account where you can see the market depth, is it a true ECN? I mean can you see your own bid/offer on the market and other retail users can hit those?

Because if it's only the banks orders you can see it's not a true ECN. They can have 10 banks giving liquidity but's still just an aggregate feed not a true exchange.
ECN only means an electronic communications network, which Pepper built out to interconnect with the banks and liquidity providers they work with. This "true" business is a really horrible marketing term that some other brokers fling around to differentiate themselves. ("Horrible" in the sense that it has confused traders or even caused some to go on a near crusade online against other brokers all based on this marketing spin.)

ECNs can have different features between them: Some will offer liquidity participation, some will be liquidity taking only, some will have different classes of participants, some will be built on an exchange model, others on dark pools and liquidity providers.. etc... all are valid.

Heck, if you really want to bend your brain, would you believe that there's an equity ECN that doesn't even apply FIFO on their orderbook? I kid you not, PHLX (Philadelphia Exchange) handling Nasdaq or NYSE listed stocks takes any liquidity removing order and pieces it out evenly across their order book instead of giving it all to the first person in line (so long as it's all at the same price of course.) Guess what? Still a valid "ECN"... getting a little off topic, but just illustrating my point.

Pepper's setup takes the raw quotes direct from their liquidity providers and banks, across the network they built out to facilitate this, and passes the quotes on (with no changes) to their clients. When a client places a trade, they act in the agency model to handle the trade, making a commission for passing on the trade back over their network to the LPs/banks. To make sure these banks and liquidity providers can't target specific clients, Pepper does all this dealing direct with the LPs/banks on your behalf, so all the institutions ever see is Pepper making the trade, allowing you to remain anonymous and free from institutions up the food chain messing with you. This is the ECN that Pepper provides, different from some other ECNs, different features, different specifications.. some feature limitations thanks to the platform (Metatrader 4) and some perks thanks to their specific agreements with their partner LPs.
FXGears.com
  • #1,999
  • Mar 3, 2013 10:55pm Mar 3, 2013 10:55pm
Quoting aiming4stars
there is not a "true ecn" in forex because liquidity is interbank, meaning you can only see the bids/offers from your own broker

That is not true. MB trading & LMAX are true ecn's. you can see yours & other retail users orders in the market depth.
We're all stories in the end. Just try to make it a good one.
  • #2,000
  • Mar 3, 2013 11:01pm Mar 3, 2013 11:01pm
Quoting Jack_Larkin
ECN only means an electronic communications network, which Pepper built out to interconnect with the banks and liquidity providers they work with. This "true" business is a really horrible marketing term that some other brokers fling around to differentiate themselves. ("Horrible" in the sense that it has confused traders or even caused some to go on a near crusade online against other brokers all based on this marketing spin.)

ECNs can have different features between them: Some will offer liquidity participation, some will be liquidity taking...

Thanks for the explanation. So it's not a true market because you are dependant on the banks to give you a price.

It's better when you can see other retail orders on the book because many times you'll get a better price than the banks.
We're all stories in the end. Just try to make it a good one.
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