Extracted Posts (slander)

I have never had so many issues with a broker. Alpari is nothing but a bunch of thugs. Why is it so hard to find a good broker? Every broker that I have ever been with has paid for their mistakes. Alpari has not honored two of my winning trades. Every broker I have ever worked with has been great about this.(Especially Fxdd and Fxcm) Not Alpari! Even though Alpari has admitted to me that there was errors on their end, they will not honor the trades. Instead I have been threatened, cyber stalked, accused of fake accusations, blackmailed and got the "what are you going to do about it?" This is crazy how smug these guys are. I feel like I'm dealing with the Sopranos. Does any one have any advice on a good broker?

This is why i choose Oanda.

There are just too many bad reviews of Alpari.

I started a new thread about this but I will post here as well. As I think its important for us traders to give as much information about our experiences at the brokers that we use.

I have never had so many issues with a broker. Alpari is nothing but a bunch of thugs. Why is it so hard to find a good broker? Every broker that I have ever been with has paid for their mistakes. Alpari has not honored two of my winning trades. Every broker I have ever worked with has been great about this.(Especially Fxdd and Fxcm) Not Alpari! Even though Alpari has admitted to me that there was errors on their end, they will not honor the trades. Instead I have been threatened, cyber stalked, accused of fake accusations, blackmailed and got the "what are you going to do about it?" This is crazy how smug these guys are. I feel like I'm dealing with the Sopranos. Does any one have any advice on a good broker?

Hi DesertSky

I'm just wondering, if the brokers you've quoted were great about this, why have you chosen to move to Alpari?

Regards,

Simon

Hi Simon,

Great question! I needed a broker that offered "Netting" of positions. Alpari also had a smaller spread on a exotic currency pair that I liked trading. Keep in mind i'm not saying that Fxdd was perfect. I had other issues with them. But they were great and honest on honoring my trades. I have also been spoiled with brokers in my years of trading, and didn't think that any broker would use these tactics. I'm coming to realize that out of the many variables that we have to choose from with brokers is you also have to way in their integortity and efficiency. I learned this the hard way with Alpari.

Every broker that I have have used had a trade desk that you could call right away, and they would fix the issue for you within seconds and apologize for the issue. Alpari does not have this. They have a trade desk and when you call them and explain the issue, they tell you to write a email to [email protected] Then they tell you they have five days to look into it. The person who handles this in my opinion has no business handling such matters. Her lack of knowledge of the industry and in trading in general was dismal. I felt both bad and embarrassed for her. I now believe this is a Apari tactic to not honor their trades when this happens. In the five days that they say they have to look into the issue, the market has moved so much that they don't want to honor your trade, even though they admitted that it was a error and should of been filled. This is when the thug tactics came in.

I should of done more homework on Alpari. If I would of I would of seen all the other complaints about them.

Looks like Alpari-KGB has under cover forum posters.

[quote=DesertSky;6430551]Hi Simon,

Great question! I needed a broker that offered "Netting" of positions. Alpari also had a smaller spread on a exotic currency pair that I liked trading. Keep in mind i'm not saying that Fxdd was perfect. I had other issues with them. But they were great and honest on honoring my trades. I have also been spoiled with brokers in my years of trading, and didn't think that any broker would use these tactics. I'm coming to realize that out of the many variables that we have to choose from with brokers is you also have to way in their integortity and efficiency. I learned this the hard way with Alpari.

Every broker that I have have used had a trade desk that you could call right away, and they would fix the issue for you within seconds and apologize for the issue. Alpari does not have this. They have a trade desk and when you call them and explain the issue, they tell you to write a email to [email protected] Then they tell you they have five days to look into it. The person who handles this in my opinion has no business handling such matters. Her lack of knowledge of the industry and in trading in general was dismal. I felt both bad and embarrassed for her. I now believe this is a Apari tactic to not honor their trades when this happens. In the five days that they say they have to look into the issue, the market has moved so much that they don't want to honor your trade, even though they admitted that it was a error and should of been filled. This is when the thug tactics came in.



My personal opinion to your questions would be a "No" if it happened during the London session. They don't have a trade desk in the U.S at those hours. You can only call the Uk trade desk. I am not sure how the N.F.A would even allow this.

I understand what you are saying about that personal complaint, and honestly I dont know. I can tell you I persoanlly had a great experience with Fxdd. I did have some technical issues with them and they were fantastic as fixing them and paying any funds I lost because of them.They were also great at following up with me all the way, until two weeks later. Thanks for the forexpeace army site its very helpful. (It looks like I am not the only one who had issues with Alpari.)

I am in the same boat as I have been switching brokers a lot lately. Its hard to find a good honest broker, that has every thing that you need. The most important thing that you need is a broker that will honor your trades and be responsible for them. I think most traders are thinking entry trades, but remember that stops are orders too. Its hard to go to a broker where you dont know if your stop is going to be honored, and that if its not, the broker isnt go to take responibility for the trade, and the only way to get out the trade is to write a email and wait 5 days.