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Pepperstone Forex

  • #1,681
  • Jan 15, 2013 10:35am Jan 15, 2013 10:35am
Does peperstone have other trading platform?
  • #1,682
  • Jan 15, 2013 10:38pm Jan 15, 2013 10:38pm
Quoting fxCarbone
Does peperstone have other trading platform?
Yes..
https://pepperstone.com/trading-platforms/webtrader.php

I'm assuming English is not your first language and as such this is the reason you required assistance with search
  • #1,683
  • Jan 15, 2013 10:41pm Jan 15, 2013 10:41pm
Quoting Alpha-Bet
Yes..
https://pepperstone.com/trading-platforms/webtrader.php

I'm assuming English is not your first language and as such this is the reason you required assistance with search
FF journal: Peaks and Troffs
  • #1,684
  • Jan 15, 2013 11:32pm Jan 15, 2013 11:32pm
Hi all, I have a couple of demo accounts on MT4 not connecting this morning
  • #1,685
  • Jan 16, 2013 12:49am Jan 16, 2013 12:49am
Quoting eltax100
Hi all, I have a couple of demo accounts on MT4 not connecting this morning
No problems with connection for me.
  • #1,686
  • Jan 16, 2013 1:25am Jan 16, 2013 1:25am
Quoting johnnycash
No problems with connection for me.
Just downloaded a new copy and copy into the old folder a newer version of the application and back up and running,
great
  • #1,687
  • Jan 16, 2013 9:32pm Jan 16, 2013 9:32pm
I think demos expire after 30 days as well. That could be contributing to it not working for you.

If you have a funded account, even just the minimum, Pepper can setup any number of demos for you to use that don't expire. You just gotta email them with your demo account number.
FXGears.com
  • #1,688
  • Jan 16, 2013 9:41pm Jan 16, 2013 9:41pm
So I got some word back from Pepper's support staff on the hick-up we had earlier this week.

Apparently it was caused by MetaQuotes pushing a server update for MT4 Server, which was unannounced and gets automatically updated without Pepper's intervention. (If you've been around long enough, you'll know that MetaQuotes loves pushing updates into the wild that break things horribly for clients as well.)

So the update didn't agree with Pepper's unique setup, and down she went..

I was told they had to manually roll back to the previous version of their server software to get it back up and running, and did so as quickly as they figured out what the problem was.. and blocked the update from being applied. They are working with MetaQuotes now to sort out the details and get a working update before it's applied again.

I bet that's frustrating when something gets pushed into production without you being aware. At least it's sorted out now, and despite it not being Pepper's fault, they've gone out of pocket to correct clients who were affected. So good on them.

Just wanted to share with you what info I beat out of Pepper with a few "polite" emails.
FXGears.com
  • #1,689
  • Jan 17, 2013 12:24am Jan 17, 2013 12:24am
Thanks Jack
I have just applied to open a live account so thanks for the info about the demo time extension

green pips to you
  • #1,690
  • Edited 11:34am Jan 17, 2013 10:59am | Edited 11:34am
Quoting Jack_Larkin
I bet that's frustrating when something gets pushed into production without you being aware. At least it's sorted out now, and despite it not being Pepper's fault, they've gone out of pocket to correct clients who were affected. So good on them.
I must say that I am a bit surprised and happy to see no one complaning "yet” about how Pepper is resolving this. May be too early to say. But, I guess they are doing good by their customers.

If no one with a legitimate claim comes forward to complain, well…, they are more than all right then.

Happy trading all!
Fuck Forex Factory.Wake up people.
  • #1,691
  • Jan 17, 2013 3:58pm Jan 17, 2013 3:58pm
Quoting Jack_Larkin
So I got some word back from Pepper's support staff on the hick-up we had earlier this week.

Apparently it was caused by MetaQuotes pushing a server update for MT4 Server, which was unannounced and gets automatically updated without Pepper's intervention. (If you've been around long enough, you'll know that MetaQuotes loves pushing updates into the wild that break things horribly for clients as well.)

So the update didn't agree with Pepper's unique setup, and down she went..

I was told they had to manually roll back to the previous version...
I read this and fell outrageuous from pepperstone's point of view - i wouldn't let a provider impose an automatic update to business primary IT service.
  • #1,692
  • Edited 8:11am Jan 18, 2013 7:58am | Edited 8:11am
Is it Monday yet! He, he. Have a nice weekend all. I will be curling back to my fetal position around 12 till Monday, lol.
Fuck Forex Factory.Wake up people.
  • #1,693
  • Jan 18, 2013 9:31am Jan 18, 2013 9:31am
I work in IT, and we are not allowed to install updates during production hours... should be the same here as well
Forex is a losers game.
  • #1,694
  • Jan 18, 2013 10:01am Jan 18, 2013 10:01am
Quoting trader121
I work in IT, and we are not allowed to install updates during production hours... should be the same here as well
I agree (former IT worker myself,) it should be, and it was mentioned to me that Pepper's preference would have been to do their own QA and roll-out of updates, but apparently MetaQuotes is able to push updates to the server when they see fit.

I think they do it to force new feature updates on brokers, like the signal service they recently put into MT4/5 which allows signals to be executed even when the MetaTrader client isn't turned on.. so something on the MT Server must be put in place to take trade requests, and all brokers had to have this new feature when they rolled out the update to MT4/5 clients to include it. I'm sure a bunch of broker would have liked to forego such a feature and rather direct that desire of their clients to their existing copy-trade or social trading service in place (often something they already invested in or have a monetary interest in,) but MetaQuotes keeps a tight grip on the server software side of things.

Seriously speaking, the more I find out about MetaQuotes as a business, the less I like them.
FXGears.com
  • #1,695
  • Jan 19, 2013 11:51pm Jan 19, 2013 11:51pm
Funded my Pepperstone live account last week. Beautiful executions, tight spreads. From Australia.
  • #1,696
  • Jan 20, 2013 12:51am Jan 20, 2013 12:51am
Pepperstone eh, someone on another forum discovered he could make a profit on the swap payments using a triangle arb trading a SEK, EUR and JPY ring, safe to say, he was quickly shut down and his accounts closed by the broker/thieves, and pepperstone quickly changed their swap payments to kill the arb.
  • #1,697
  • Jan 20, 2013 2:09am Jan 20, 2013 2:09am
Quoting GDR3k
Pepperstone eh, someone on another forum discovered he could make a profit on the swap payments using a triangle arb trading a SEK, EUR and JPY ring, safe to say, he was quickly shut down and his accounts closed by the broker/thieves, and pepperstone quickly changed their swap payments to kill the arb.
My Pepperstone a/c doesn't even offer SEK. If I had some trading strategy based on swaps and my broker didn't like, it we'd sort it out. They can't shut down your account without disclosure, it's illegal. I guess I'm lucky to live in Australia where these things are well regulated. If my broker pulled that shit, I'd fly down to Melbourne and personally kick his ass, with lawyers or fists.
When you open an FX brokerage account, it's a legally-binding agreement. If you have evidence that a broker has actually ripped-off money, contact your local financial regulators.
Otherwise please don't just repeat something someone else has said on a different thread!
  • #1,698
  • Jan 20, 2013 2:50am Jan 20, 2013 2:50am
Quoting DrDiscretion
My Pepperstone a/c doesn't even offer SEK. If I had some trading strategy based on swaps and my broker didn't like, it we'd sort it out. They can't shut down your account without disclosure, it's illegal. I guess I'm lucky to live in Australia where these things are well regulated. If my broker pulled that shit, I'd fly down to Melbourne and personally kick his ass, with lawyers or fists.
When you open an FX brokerage account, it's a legally-binding agreement. If you have evidence that a broker has actually ripped-off money, contact your local...
Hi,

I don't have big problems with Pepperstone, some disconnexions but not so much; slippage, yes but with low spreads.

At least with other brokers you have other problems...

I just wanted to say i have a live account and see EURSEK in Fx Europe symbols... So the story is true or not you cannot say they don't offer 'SEK'.
  • #1,699
  • Jan 20, 2013 2:50am Jan 20, 2013 2:50am
Quoting GDR3k
Pepperstone eh, someone on another forum discovered he could make a profit on the swap payments using a triangle arb trading a SEK, EUR and JPY ring, safe to say, he was quickly shut down and his accounts closed by the broker/thieves, and pepperstone quickly changed their swap payments to kill the arb.
Such a Profit style has nothing to do with trading, it's cheating. If I would be a Broker I would ban him immediately
Forex is a losers game.
  • #1,700
  • Jan 20, 2013 2:55am Jan 20, 2013 2:55am
Quoting GDR3k
Pepperstone eh, someone on another forum discovered he could make a profit on the swap payments using a triangle arb trading a SEK, EUR and JPY ring, safe to say, he was quickly shut down and his accounts closed by the broker/thieves, and pepperstone quickly changed their swap payments to kill the arb.
Maybe but this is not really YOUR story so you cannot say it is true or not.

Don't push things you are not sure of.

Thanks.
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