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Pepperstone Forex

  • #1,641
  • Jan 14, 2013 2:59am Jan 14, 2013 2:59am
Anybody having problems with a frozen platform at the moment? At 10:51:46. Has happened a few times today. One trade took 200 sec and then froze again.
  • #1,642
  • Jan 14, 2013 3:01am Jan 14, 2013 3:01am
yes.
Attached Image (click to enlarge)
Click to Enlarge Name: 20130114pepperoutage.png Size: 159 KB
Ideas shape the course of history
  • #1,643
  • Jan 14, 2013 3:03am Jan 14, 2013 3:03am
me too
  • #1,644
  • Jan 14, 2013 3:04am Jan 14, 2013 3:04am
Yeah, same here. Damn. It's MONDAY!

My other accounts are all good. No open positions, but still...

If you guys have open positions take screenshots and info and contact them. Just in case.

Have your account details ready when contacting them it speeds up the process.
Fuck Forex Factory.Wake up people.
  • #1,645
  • Jan 14, 2013 3:06am Jan 14, 2013 3:06am
Recently i have been suffering a lot of disconnections too (and just now aswell) and there execution speed has gone down too
MMMYYYKKK
  • #1,646
  • Jan 14, 2013 3:08am Jan 14, 2013 3:08am
Was about to open a very solid position. "No connection" .... Normally doesn't happen, just my luck again
  • #1,647
  • Edited 7:03am Jan 14, 2013 3:15am | Edited 7:03am
This is a first for me since a very long time. This stuff happens. It sucks and should not,but it does. Had bigger and way older brokers lose connections on me. Still gets me annoyed though.
Fuck Forex Factory.Wake up people.
  • #1,648
  • Jan 14, 2013 3:15am Jan 14, 2013 3:15am
Mine is still down its like 15 mins wth
MMMYYYKKK
  • #1,649
  • Jan 14, 2013 3:19am Jan 14, 2013 3:19am
Quoting Ciara
yes.
No solution yet..
Attached Image (click to enlarge)
Click to Enlarge Name: 20130114pepperoutage1.png Size: 130 KB
Ideas shape the course of history
  • #1,650
  • Jan 14, 2013 3:36am Jan 14, 2013 3:36am
been down for 30+ min for me.. one open trade.
  • #1,651
  • Jan 14, 2013 3:38am Jan 14, 2013 3:38am
Any way to modify some trades and their Stop Losses / Take Profit levels? The Live Chat only repeats the following message as a parrot:

Our IT team is investigating. We apologize for the inconvenience.

If you have suffered a loss during an IT issue on our end, you can submit a claim for
cash adjustment by sending an email with the trade details to [email protected]
  • #1,652
  • Jan 14, 2013 3:39am Jan 14, 2013 3:39am
Quoting >Apocalypto<
been down for 30+ min for me.. one open trade.
Same here i got 4 open positions i dont know i had stops on them but which were not meant to be so tight n being stopped out i usually keep changing them looking at pa now how will i claim that i m worried
MMMYYYKKK
  • #1,653
  • Jan 14, 2013 3:40am Jan 14, 2013 3:40am
Are you guys all on Standard accounts? Seems the razor accounts connected to the US servers are ok.
Fuck Forex Factory.Wake up people.
  • #1,654
  • Jan 14, 2013 3:40am Jan 14, 2013 3:40am
Quoting ramy3
Are you guys all on Standard accounts? Seems the razor accounts connected to the US servers are ok.
Edge servers seem not to work. Standard Razor accounts are working apparently.
  • #1,655
  • Jan 14, 2013 3:41am Jan 14, 2013 3:41am
Starting to drag out a bit now.... waiting waiting! waiting!! Where's the backup guys?

To make matters worse
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My comments are not to be taken as trading advice, not a financial advisor
  • #1,656
  • Jan 14, 2013 3:42am Jan 14, 2013 3:42am
Server went on for a few minutes, opened a pending (wrong level but was gonna drag and drop).. server down again, wtf.
  • #1,657
  • Jan 14, 2013 3:46am Jan 14, 2013 3:46am
Quoting cogs
Starting to drag out a bit now.... waiting waiting! waiting!! Where's the backup guys?
Agree, glad i have my other accounts to trade while this is going on...
Fuck Forex Factory.Wake up people.
  • #1,658
  • Jan 14, 2013 3:46am Jan 14, 2013 3:46am
Quoting ramy3
Are you guys all on Standard accounts? Seems the razor accounts connected to the US servers are ok.
Got razor account. It's down.
Ideas shape the course of history
  • #1,659
  • Jan 14, 2013 3:49am Jan 14, 2013 3:49am
Quoting Ciara
Got razor account. It's down.
Working now.
Paper work to do now..lol..
Ideas shape the course of history
  • #1,660
  • Jan 14, 2013 3:50am Jan 14, 2013 3:50am
Back here.
Fuck Forex Factory.Wake up people.
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