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Pepperstone Forex

  • #1,081
  • Sep 7, 2012 5:10am Sep 7, 2012 5:10am
Quoting fx13
Keep the loop rolling...
The loop:
problem with broker -> complain about broker -> stay with broker -> problem with broker -> complain about broker -> stay with broker
  • #1,082
  • Sep 7, 2012 6:25am Sep 7, 2012 6:25am
Bit of a move in that EURCHF pair..............
  • #1,083
  • Sep 7, 2012 8:29am Sep 7, 2012 8:29am
Quoting Jack_Larkin
I'm not sure I'm fully understanding you, but if you mean entry using buy/sell stop limit orders, then I have not experienced any issues on my live account using them.

Are you demoing edge or the old razor?
The Demo was on the EDGE Razor (ECN).

Yes, i had sell stop orders set in.

thx
  • #1,084
  • Sep 7, 2012 8:32am Sep 7, 2012 8:32am
Quoting ramy3
Similar to this ?
http://www.donnaforex.com/forum/inde...5069#msg195069 #494 to #497
http://www.donnaforex.com/forum/inde...2281#msg192281 #58 to #61

For exits:


For entries, well... :/


More than 20 pips or pipettes (last two digits)? Just asking.

Haven’t experienced this either, not on any pre-placed exits or entries.

Similar to those, but on entries. The entry orders were not accepted.

The first time it was 20 pips, the other times were lower but well beyond spread at the time.

I'm still inclined to open a real account.

thx
  • #1,085
  • Sep 7, 2012 8:44am Sep 7, 2012 8:44am
Quoting Polkm
Similar to those, but on entries. The entry orders were not accepted.

The first time it was 20 pips, the other times were lower but well beyond spread at the time.

I'm still inclined to open a real account.

thx
Yeah, just read about a couple of other brokers (live accounts) having this issue as well this week.

So far very pleased with Pepper. Give them a try and see. If your not happy, close the account and look for a new broker.
Fuck Forex Factory.Wake up people.
  • #1,086
  • Sep 7, 2012 8:58am Sep 7, 2012 8:58am
Quoting TheMaxx
The loop:
problem with broker -> complain about broker -> stay with broker -> problem with broker -> complain about broker -> stay with broker
If we don't complain why brokers would improve services? You are among the happy few who move on each glitch/ problem? Doesn't mean I'm not searching for an alternative & another broker?

Beside that Pepperstone doesn't even care for PR to set some representative replying here in ForexFactory like FXCM & many other brokers. Ah we have you just reminding move next broker!

Et encore merci

13
Brokers are angels
  • #1,087
  • Sep 7, 2012 9:04am Sep 7, 2012 9:04am
Quoting fx13
If we don't complain why brokers would improve services? You are among the happy few who move on each glitch/ problem? Doesn't mean I'm not searching for an alternative & another broker?

Beside that Pepperstone doesn't even care for PR to set some representative replying here in ForexFactory like FXCM & many other brokers. Ah we have you just reminding move next broker!

Et encore merci

13
Fx13,i think you have said your story. It’s pretty much the end of it. We do sympathize. Complaining is one thing, but going on and on is another. Wish you luck with your other trades and broker. Get over it. Moving on is good for you if you’re not happy.

Would not use FXCM as an example…

Regards,

Ramy3
Fuck Forex Factory.Wake up people.
  • #1,088
  • Sep 7, 2012 9:29am Sep 7, 2012 9:29am
Quoting Alpha-Bet
Hope this is of assistance:
http://www.forexfactory.com/showthread.php?t=222230
Thanks for the help. It worked. Great pips for all.
  • #1,089
  • Edited 9:43am Sep 7, 2012 9:35am | Edited 9:43am
Quoting fx13
If we don't complain why brokers would improve services? You are among the happy few who move on each glitch/ problem? Doesn't mean I'm not searching for an alternative & another broker?

Beside that Pepperstone doesn't even care for PR to set some representative replying here in ForexFactory like FXCM & many other brokers. Ah we have you just reminding move next broker!

Et encore merci

13
I hear and understand your issue as regards the short notification of margin reduction on EURCHF. Far from ideal when you're unwinding size. That said, sniffing the breeze you should've realized the game was on.......

Hope Pepperstone have re-evaluated risk parameters/procedures and mitigated future potential issues as regards similar scenarios.
Black Swans/Wide tails exist, and the fact that Pepper offers 400:1 margin is something that does concern me.

You call Pepper a bucket, yet at the same time take advantage of the 400:1 margin. Try trading Tier1/Prime and getting 400.... lol.

As for PR rep.... I don't want some clueless PR rep who couldn't trade their way out of a paperbag telling me this, that or the other.
Pick up the phone and chase your answer to whatever level provides the answer one seeks...
No answer move on.
  • #1,090
  • Sep 7, 2012 9:45am Sep 7, 2012 9:45am
Quoting gustavola
Thanks for the help. It worked. Great pips for all.
Cheers
  • #1,091
  • Edited 11:58am Sep 7, 2012 11:29am | Edited 11:58am
Quoting fx13
If we don't complain why brokers would improve services? You are among the happy few who move on each glitch/ problem? Doesn't mean I'm not searching for an alternative & another broker?

Beside that Pepperstone doesn't even care for PR to set some representative replying here in ForexFactory like FXCM & many other brokers. Ah we have you just reminding move next broker!

Et encore merci

13
Other's have said it best already (ramy, Alpha.) But if you haven't already, email them directly with your concerns (the support email address.) Can't just assume they read this thread.. and you'd be surprised how far a valid concern will go via that support email.
FXGears.com
  • #1,092
  • Sep 7, 2012 11:37am Sep 7, 2012 11:37am
Quoting Polkm
The Demo was on the EDGE Razor (ECN).

Yes, i had sell stop orders set in.

thx
Yeah, I think they need to clean up their EDGE Demo a bit (and get a proper Standard Demo).. if only because people practice on it.. but live is just fine.

LOL.. I have an EA I've been testing on an old Standard account demo for the last few months and I haven't converted it over to the new EDGE because there's no Standard demo to work with yet. Thinking I'll just take it live on Standard since it's been going smoothly enough...

I use stop limit orders to get in sometimes and haven't noticed any issues on my end, but I'll pay close attention to it now and if anything comes up I'll report back.

Question: was the client terminal running at the time the stop limit was triggered, or was it offline and just left up to the server to execute?

I ask since the only other times I've noticed the yellow highlight was when a trailing stop is set, or when the client connects and realizes the order should have been triggered and marks it yellow. Maybe it's a client connectivity thing?
FXGears.com
  • #1,093
  • Sep 7, 2012 12:22pm Sep 7, 2012 12:22pm
Quoting Alpha-Bet
[...]
.... yet at the same time take advantage of the 400:1 margin. Try trading Tier1/Prime and getting 400.... lol. [...]
Yup, dig around a few prime broker sites and they'll be hesitant to offer you 100:1, and most explicitly state they will reduce leverage as volatility rises (not just potential market events, but a sharp rise in volatility.. nuts.)
FXGears.com
  • #1,094
  • Sep 7, 2012 1:11pm Sep 7, 2012 1:11pm
Quoting Jack_Larkin
Yup, dig around a few prime broker sites and they'll be hesitant to offer you 100:1, and most explicitly state they will reduce leverage as volatility rises (not just potential market events, but a sharp rise in volatility.. nuts.)
50:1. .. max
  • #1,095
  • Edited 2:39pm Sep 7, 2012 2:23pm | Edited 2:39pm
Quoting Jack_Larkin
Yeah, I think they need to clean up their EDGE Demo a bit (and get a proper Standard Demo).. if only because people practice on it.. but live is just fine.
Yeah, not sure what’s up with that. They should be offering a standard demo already.

My Live standard account’s bid and ask lines show the Razor account spreads. It’ s like before, but in reverse, when the razor account lines where showing the standard account lines one the chart. Haven’t spoken to them about it yet. Waiting for everything to settle in a bit more.

Let’s all enjoy the weekend. Damn weekend, it’s way to long if you ask me.

I vote we pass a shorten the weekend bill. Who needs a life when you have trading, he he.

cya
Fuck Forex Factory.Wake up people.
  • #1,096
  • Edited 3:41pm Sep 7, 2012 3:07pm | Edited 3:41pm
Quoting Jack_Larkin
Other's have said it best already (ramy, Alpha.) But if you haven't already, email them directly with your concerns (the support email address.) Can't just assume they read this thread.. and you'd be surprised how far a valid concern will go via that support email.
I did complain via email... Got the generic reply you got the week to close trades that I posted earlier.

Any way as you said story over.

Just noticed too & pointed that to pepperstone they still have on android market an app that doesn't look working while MT4 official client offers support for pepperstone. Use the official MT4 trader

Another tip I just discovered in official MT4 client you could finally get notifications sent from MT4 desktop in fact!
http://www.mql5.com/en/articles/476

Any one using MT5 with pepperstone ? As they adverstise it I don't see any link for download. may be I should ping support.

Live support reply:

Quote
At this stage the release date of MT5 is unknown - there are still a number of issues with the software. Metaquotes are currently working on this.

13
Brokers are angels
  • #1,097
  • Sep 8, 2012 1:02am Sep 8, 2012 1:02am
what are the 'perks' of moving to edge from razor account?

apparently i already have the one-click trading and market depth feature on my razor account so not sure if there's anything else that'll entice plain old lazy me to spend 5 mins filling up a form to change accounts...

Anw a little concerned but not so sure where this eurchf leverage change 'news' is coming from. Have not received any email regarding this from peppy over the past 2 weeks even though I've a significant eurchf position(couple of lots) running at max leverage since a few months back. In fact I even managed to close 50% for a handsome profit during the 1.2150 spike yesterday with the other 50% still chumming along just fine.
  • #1,098
  • Sep 8, 2012 2:11am Sep 8, 2012 2:11am
Quoting MiG123
what are the 'perks' of moving to edge from razor account?

apparently i already have the one-click trading and market depth feature on my razor account so not sure if there's anything else that'll entice plain old lazy me to spend 5 mins filling up a form to change accounts...

Anw a little concerned but not so sure where this eurchf leverage change 'news' is coming from. Have not received any email regarding this from peppy over the past 2 weeks even though I've a significant eurchf position(couple of lots) running at max leverage since a few...
Sooner or later your move will be forced. Pepper are going to pull liquidity from Razor, leading to obvious conclusion of spread widening.
Apart from your forced migration you will notice same environment. Winners win losers lose. No real positives or negatives as i see it.

Regards eurchf. Received mail in mt4 mailbox advising of policy change.
  • #1,099
  • Sep 8, 2012 3:55am Sep 8, 2012 3:55am
Quoting Alpha-Bet
Sooner or later your move will be forced. Pepper are going to pull liquidity from Razor, leading to obvious conclusion of spread widening.
Apart from your forced migration you will notice same environment. Winners win losers lose. No real positives or negatives as i see it.

Regards eurchf. Received mail in mt4 mailbox advising of policy change.
IF you compare already Razor VS Edge spread you will see the difference & razor spread is higher more & more. There is now in razor some spikes after NY close that you won't find in EDGE show liquidity problems!

13
Brokers are angels
  • #1,100
  • Edited 7:56am Sep 8, 2012 7:27am | Edited 7:56am
Quoting Alpha-Bet
Sooner or later your move will be forced. Pepper are going to pull liquidity from Razor, leading to obvious conclusion of spread widening.
Apart from your forced migration you will notice same environment. Winners win losers lose. No real positives or negatives as i see it.

Regards eurchf. Received mail in mt4 mailbox advising of policy change.
Yeah, they totally missed the boat communicating these two clearly (spread widening and eurchf) through "conventional email".

Not sure why, let’s hope they rectify this with their future communications. Like I said before, unless I missed an “email”

Happy trading!
Fuck Forex Factory.Wake up people.
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