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  • #2,861
  • Jun 22, 2012 2:42am Jun 22, 2012 2:42am
Quoting Jason Rogers
Hi Grandaevus,

For a question like that regarding their account setups, it would be best to contact ATC directly. Their support team should be able to give you an answer.

Jason
Hi Jason,

Atc Brokers says they're just an IB of FXCM and I should talk to you.

All I want to know is , clients who open a fxcm.uk account through an introducing broker (like ATC Brokers) benefit from segregated funds and the FSA funds protection scheme like the other fxcm.uk clients or not?

Thanks in advance.
  • #2,862
  • Jun 22, 2012 10:35am Jun 22, 2012 10:35am
Quoting grandaevus
Hi Jason,

Atc Brokers says they're just an IB of FXCM and I should talk to you.

All I want to know is , clients who open a fxcm.uk account through an introducing broker (like ATC Brokers) benefit from segregated funds and the FSA funds protection scheme like the other fxcm.uk clients or not?

Thanks in advance.
Hi Grandaevus,

In that case, their accounts would have the same protections as all retails clients of FXCM UK. Retail clients of FXCM UK benefit from segregated funds and the FSA funds protection scheme which is good for up to 50,000 pounds per client. By default all FXCM UK clients are designated as retail clients. That means you if have a self-traded account with FXCM UK, your funds are segregated.

The only clients designated with professional status are those who invest in the managed accounts program. Only professional clients are allowed to invest in that program. For those who want to know if they qualify as a professional client, you can click here.

Jason
  • #2,863
  • Jun 22, 2012 10:39am Jun 22, 2012 10:39am
While we're on the topic of ATC. If FXCM US doesn't offer netting to their clients on regular MT4, Ts, or Active Trader MT4 how does ATC offer netting with FXCM's feed?
  • #2,864
  • Jun 22, 2012 10:58am Jun 22, 2012 10:58am
Quoting Forex2k10
While we're on the topic of ATC. If FXCM US doesn't offer netting to their clients on regular MT4, Ts, or Active Trader MT4 how does ATC offer netting with FXCM's feed?
Hi Forex2k10,

On the FXCM MT4 platform, the front-end information regarding your open trades reflects exactly what appears in the back-end reporting. And in the US, regulations prohibit hedging, so FXCM US clients on the MT4 platform will have buy and sell orders on the same currency pair net each other out.

I can't speak for ATC's platform, but it's possible they allow hedged trades to display on the front-end while on the back-end reports these orders are netting out. But you would have to confirm that with them. As with any IB, if you have a question specific to ATC, it's best to contact them directly.

Jason
  • #2,865
  • Jun 22, 2012 11:16am Jun 22, 2012 11:16am
Thanks Jason - will check with them as well
  • #2,866
  • Jun 22, 2012 11:17am Jun 22, 2012 11:17am
Jason,

Fxcm Active Trader account supports mt4 platform?
  • #2,867
  • Jun 25, 2012 2:43am Jun 25, 2012 2:43am
Is anyone else having issues with TSII charts taking forever to load? It's been going on all day...
Get money, don't let money get you. @kauaiforex
  • #2,868
  • Jun 25, 2012 7:26am Jun 25, 2012 7:26am
Quoting NoJobRob
Is anyone else having issues with TSII charts taking forever to load? It's been going on all day...
From Malaysia, no problem in viewing all the charts under TS II desktop version and mobile phone version.

cheers
  • #2,869
  • Jun 25, 2012 10:36am Jun 25, 2012 10:36am
Quoting grandaevus
Jason,

Fxcm Active Trader account supports mt4 platform?
Hi Grandaevus,

Yes, you can get Active Trader pricing on the MT4 platform. If you would like to test how this works, you can request a demo of the MT4 platform with Active Trader spreads by emailing [email protected].

Jason
  • #2,870
  • Jun 25, 2012 1:29pm Jun 25, 2012 1:29pm
Quoting NoJobRob
Is anyone else having issues with TSII charts taking forever to load? It's been going on all day...
Hi Rob,

We had a tech issue earlier today that affected the MarketScope charts on some servers. The issue has since be resolved. Sorry for the inconvenience. For the fastest response, if you ever encounter a technical issue in the future, you can contact our support team. We have live reps available 24 hours a day. They can help you determine the cause of the tech issue and provide solutions in real-time.

Jason
  • #2,871
  • Jun 25, 2012 11:44pm Jun 25, 2012 11:44pm
Hi Ja,son Rogers
When we start loading indicators in MT4, at a point the platform is fully loaded with so many indicators and starts hanging.To prevent this should we enter only one either Mq4 or Ex4 instead of both types of same indicator.Will it work and prevent MT4 from crashing?
arasheed
  • #2,872
  • Edited Jun 27, 2012 7:57am Jun 26, 2012 5:43pm | Edited Jun 27, 2012 7:57am
Quoting arasheed
Hi Ja,son Rogers
When we start loading indicators in MT4, at a point the platform is fully loaded with so many indicators and starts hanging.To prevent this should we enter only one either Mq4 or Ex4 instead of both types of same indicator.Will it work and prevent MT4 from crashing?
arasheed
Hi Arasheed,

I spoke to our tech support team, and they told me it would be hard to suggest a solution for your problem without knowing more information. If you email me at [email protected] with your phone number and the best time to call you, I can have a specialist in our tech support team contact you. They can then troubleshoot the problem.

Jason
  • #2,873
  • Jun 26, 2012 5:44pm Jun 26, 2012 5:44pm
http://www.fxcm.com/img/email/expo/2012-2/expo2.jpg

FXCM will be hosting another currency trading expo in Las Vegas at the Rio on November 2-4, 2012. You can click here for a schedule of all the workshops. Over 30 workshops are currently schedule, and we anticipate adding more in the weeks ahead.

I was there at last year’s expo, and it was great getting to meet many of you. For those who didn’t attend last year, you can click here for videos from last year’s expo. Let me know if you have any questions.

Jason
  • #2,874
  • Jun 29, 2012 4:23am Jun 29, 2012 4:23am
hat is a pip?

A pip is the minimum movement of a currency upwards or downwards. To calculate each pip for every currency, divide 1/ (currency pair exchange rate) Ex: 1/224.92 (GBP/JPY) = 0.00444 GBP. If you’re trading a 100:1 leverage account, then multiply this with 100. Ex 0.00444 x 1000 = 4.44 GBP. To transform this to USD just convert it. Ex: GBP/USD = 1.9377 x 4.444 = 8.6 USD / pip.

Another example is to calculate a pip for GBP/USD. 1/1.9377 = 0.516 GBP. For a 100:1 standard account, multiply that with 10. Ex: 0.516 x 10 = 5.16. To convert in USD multiply with 1.9377. Ex: 5.16 x 1.9377 = 9.98 USD / pip.

Without proper risk management, this high degree of leverage can lead to large losses as well as gains.
  • #2,875
  • Jun 29, 2012 10:42am Jun 29, 2012 10:42am
FXCM EURUSD pair has 2.6pips spread on MT4 plateform. Unbelievable!!!!!
  • #2,876
  • Jun 29, 2012 7:04pm Jun 29, 2012 7:04pm
Quoting Sunnybeach
FXCM EURUSD pair has 2.6pips spread on MT4 plateform. Unbelievable!!!!!
Use a rebate program, like cashbackforex.
Measure trends automatically with zero lag
  • #2,877
  • Jul 2, 2012 12:17pm Jul 2, 2012 12:17pm
A couple notices for trading this week....

There are no changes to forex trading hours or customer service hours on Wednesday for the U.S. 4th of July holiday, but there are some changes to trading hours for certain CFD products. See the attached screenshot for holiday hours.

The second thing you should be aware of are changes to the rollover schedule due to this week's holiday. Today, July 2nd, there is 2x rollover for all currency pairs, and tomorrow, July 3rd, there is 0x rollover for all currency pairs.

Let me know if you have any questions.

-Jason
Attached Image
  • #2,878
  • Jul 4, 2012 3:38am Jul 4, 2012 3:38am
Good day.

I would like to know if there is a way to check what the spread was at a certain time?
I had a buy stop order at 1.0452 that was filled at 1.04546 on AUD/CAD. The trade was triggered on the 01:00 GMT candle although on other brokers the trade were never filled.

I will appreciate it if someone can check for me what the high was on that candle?

Regards

Fluffy
  • #2,879
  • Jul 5, 2012 12:39pm Jul 5, 2012 12:39pm
Quoting flaffie
Good day.

I would like to know if there is a way to check what the spread was at a certain time?
I had a buy stop order at 1.0452 that was filled at 1.04546 on AUD/CAD. The trade was triggered on the 01:00 GMT candle although on other brokers the trade were never filled.

I will appreciate it if someone can check for me what the high was on that candle?

Regards

Fluffy
Hi Fluffy,

Yes, it is possible. You can create a tick chart in using the Marketscope charts inside the Trading Station platform to determine the bid/ask at a particular time.

You will first need to create the chart by clicking on Charts > Create Marketshot at the top of the Trading Station platform, or click File > Create Marketshot at the top left of the chart window if you already have the charts open. In the Marketshot window that appears, you will first need to select T for the period. T stands for tick. Then for "Show Date Range" select Other. Lastly, you will input the date range you want to view. Here's a screenshot of the Create Marketshot window and what it will look like.

http://img38.imageshack.us/img38/118...01212455pm.png


Once you create the tick chart, you'll see a blue line and a red line. The blue line is the bid price and the red line is the ask price.

That's the long way to check the high price at the time. A quick way would be to simply switch the chart from the bid to the ask price to see the highest buy price reached on the candle. You'll notice at the top of the chart there's a button with the letter B and the letter A. B stands for Bid and A stands for Ask. Clicking on each button will switch the chart from bid to ask.

Let me know if you have any additional questions.

Jason
  • #2,880
  • Jul 5, 2012 1:59pm Jul 5, 2012 1:59pm
[quote=Jason Rogers;5817587]Hi Fluffy,
Hi Jason.

Thanks it seems that the spread widened quite a bit during that time.


Much appreciated.

Regards
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