Pepperstone Forex | Page 15 | Forex Factory

Options

Go to
Permalinks
Print Thread

Similar Threads

Pepperstone AU accounts being moved to Pepperstone UK 0 replies

Pepperstone suspends Forex trading in the UK 6 replies

Pepperstone Live Server Reliability 53 replies

List pepperstone and icmarkets crashes here 3 replies

Chart comparison between Pepperstone Razor Vs Other ECN 17 replies

Attachments: Pepperstone Forex
Exit Attachments

Pepperstone Forex

  • #281
  • Feb 20, 2012 11:20pm Feb 20, 2012 11:20pm
Quoting Jack_Larkin
...Before going back to school for finance, I spent over 5 years working corporate IT, and you would believe the kind of nonsense users would come up with when they are given tools they don't understand. So that's what prompted my response...

And then while reading another thread about another broker:

Quoting Cocoflanel
According to a guy testing Armada Markets Mt4 demo, they are cheating using the virtual dealer plugin when using 4xsentinel to detect suspicious behaviour...

*cough*
FXGears.com
  • #282
  • Feb 21, 2012 1:16am Feb 21, 2012 1:16am
pepperstone is dropping out terribly every few minutes. last one was for over a minute.
im too scared to trade the euro at present.
  • #283
  • Feb 21, 2012 3:28am Feb 21, 2012 3:28am
Quoting craig65
pepperstone is dropping out terribly every few minutes. last one was for over a minute.
im too scared to trade the euro at present.
@ 6:05 - 6:15 sydney time have data gap representing 20 pip move on aussie buck

i wasn't trading @ this time but normally would have been.

i will contact pepper tomorrow via phone regarding this and if not happy with response funds will be withdrawn and acct closed.
  • #284
  • Feb 21, 2012 4:21am Feb 21, 2012 4:21am
pepperstone is out again. im stuck in eur/jpy trade.
its back on 1 minute later
  • #285
  • Feb 21, 2012 4:25am Feb 21, 2012 4:25am
Quoting craig65
pepperstone is out again. im stuck in eur/jpy trade.
its back on 1 minute later
had the same issue. the live chat said that they will make an announcement very soon.. let's see.
  • #286
  • Feb 21, 2012 8:06am Feb 21, 2012 8:06am
same issues here
Drink Coffee. Do stupid things faster with more energy.
  • #287
  • Feb 21, 2012 11:47am Feb 21, 2012 11:47am
Yeah, I see the data gap too...

If any of your trades were affected (ie, limit orders not triggered) make sure to contacts Pepperstone's support team, they've been very fair about that sorta thing for me in the past.
FXGears.com
  • #288
  • Feb 21, 2012 11:49am Feb 21, 2012 11:49am
Quoting Cyrus7
had the same issue. the live chat said that they will make an announcement very soon.. let's see.
Announcement about the disconnections?
FXGears.com
  • #289
  • Feb 21, 2012 11:55am Feb 21, 2012 11:55am
I'm hearing rumors they're looking at a new way of connecting direct to banks, skipping Integral's ECN grid, which will provide better uptime... This might explain why they've removed the Integral info from their site recently.

Then I noticed this on MyFXBook's setup to connect with pepperstone:

http://i.imgur.com/5KdnW.png



Of course, I'll judge it when I see it, but if this takes care of the disconnect issues once and for all I'll be a very happy trader.
FXGears.com
  • #290
  • Feb 21, 2012 12:22pm Feb 21, 2012 12:22pm
I've never seen it this bad.
Attached Image (click to enlarge)
Click to Enlarge Name: pepperstone_21_2.png Size: 14 KB
  • #291
  • Feb 21, 2012 12:30pm Feb 21, 2012 12:30pm
Quoting Jack_Larkin
I'm hearing rumors they're looking at a new way of connecting direct to banks, skipping Integral's ECN grid, which will provide better uptime... This might explain why they've removed the Integral info from their site recently.
Well at least money should not be an issue, they surely get very high commission profit rolling in every month... they just need to do the right thing regardless of the cost
Forex is a losers game.
  • #292
  • Feb 21, 2012 12:50pm Feb 21, 2012 12:50pm
Quoting trader121
Well at least money should not be an issue, they surely get very high commission profit rolling in every month... they just need to do the right thing regardless of the cost
Not saying this is Pepperstone's case, but...

A lot of new brokers have to start using services like BT or Integral's hosted solutions (not their feed, which is used by many huge brokers, but their ground-up liquidity and tech service,) since going direct to banks might be too costly (or some avenues of exchange won't even look at you unless you're pushing serious volume as a broker.)

Recently Pepperstone posted this:

https://pepperstone.com/forex-news/pepperstone-growth

So there's little doubt now that they have the kinda weight needed to talk directly to banks.. skipping the service providers in the middle.. we might see the fruit of this growth and bargaining power if they are pushing out this new "Edge" service.

Right now, total cost wise we're doing pretty well with Razor (after commission costs of trading compared to other major brokers) but if we see thinner spreads out of this by even 0.05 pips on average then bonus!
FXGears.com
  • #293
  • Feb 21, 2012 12:55pm Feb 21, 2012 12:55pm
I suggest traders who are affected and annoyed contact pepperstone directly and make yourself heard.

Whatever is going on, a bit of communication from pepperstone wouldn't go astray.

A good percentage of pepperstone's growth could be attributed to another Australian brokers poor performance recently - pepper would be wise to keep this in mind....
  • #294
  • Feb 21, 2012 4:24pm Feb 21, 2012 4:24pm
if pepperstone do know about this thread,which i think they do, then keep posting in here when you get crashes. everyone uses google and this thread is like number 5 or something on the list when you search pepperstone.
  • #295
  • Feb 21, 2012 4:59pm Feb 21, 2012 4:59pm
Quoting craig65
if pepperstone do know about this thread,which i think they do, then keep posting in here when you get crashes. everyone uses google and this thread is like number 5 or something on the list when you search pepperstone.
I don't care about if's and I thinks.
If I've got a problem I go to the source not by continuing to complain anonymously on the Internet.
  • #296
  • Feb 21, 2012 8:58pm Feb 21, 2012 8:58pm
pepperstone is dropping in and out. only lasts for 30 seconds or so.
  • #297
  • Feb 21, 2012 10:10pm Feb 21, 2012 10:10pm
Quoting Jack_Larkin
I'm hearing rumors they're looking at a new way of connecting direct to banks, skipping Integral's ECN grid, which will provide better uptime... This might explain why they've removed the Integral info from their site recently.

Then I noticed this on MyFXBook's setup to connect with pepperstone:

http://i.imgur.com/5KdnW.png



Of course, I'll judge it when I see it, but if this takes care of the disconnect issues once and for all I'll be a very happy trader.
Jack

Was informed by pepperstone that Pepperstone Edge Live is a special account for dealing with ea's that trade more exotic crosses.

I suggest you do your own due diligence if this is pertinent to yourself.
  • #298
  • Feb 21, 2012 10:13pm Feb 21, 2012 10:13pm
Quoting Primi
I've never seen it this bad.

Primi,

Have you emailed/forwarded your log to Pepperstone?
They would be interested in seeing it.

Cheers
  • #299
  • Feb 21, 2012 10:14pm Feb 21, 2012 10:14pm
Quoting craig65
pepperstone is dropping in and out. only lasts for 30 seconds or so.
Have you contacted Pepperstone?
  • #300
  • Feb 21, 2012 10:22pm Feb 21, 2012 10:22pm
Yesterday they froze my account for few minutes..i was not able to close my order...it went for 38 pips but ended up closing only for 17 pips...idiots...i hate them...gona swtich dfmarkets...any comments guys
1 trader viewing now