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  • #2,481
  • Jan 11, 2012 7:28pm Jan 11, 2012 7:28pm
Quoting Jason Rogers
Special announcement for Canadian traders. FXCM Canada offered by Friedberg Direct was officially launched today, and the website is www.fxcm.ca. It is open to all Canadian traders including residents of British Columbia!
Hey Jason,

Could you explain the Friedberg Direct relationship?

Can Canadian clients still use FXCM UK if they wish?

What differences would there be for Canadian clients using Friedberg Direct?
FXGears.com
  • #2,482
  • Jan 11, 2012 7:57pm Jan 11, 2012 7:57pm
Really disappointed with the FXCM webinars since Christmas. The fxcmplus webinars are one of the main reasons I placed my account with FXCM.

They were comprehensive, covering many techniques, and the advantages of being able to watch a profession trade live several times a day have been immense in the FX learning curve.

I appreciate that you have legal issues regarding your US clients, but for the rest of us (a 75% majority I believe?), we do not appear to be getting anything close to the service that used to be provided, with no overriding legal issues on our part. Many websites (BBC for example) employ IP detection on news videos etc, preventing them from being displayed to anyone from outside the UK IP addresses. Is this not possible for FXCM webinars through coveritlive?

When can we expect a resumption of normal services for those of us residing outside of the illogical and, frankly completely bonkers, US government jurisdiction?
  • #2,483
  • Jan 12, 2012 2:22pm Jan 12, 2012 2:22pm
Quoting Jack_Larkin
Hey Jason,

Could you explain the Friedberg Direct relationship?

Can Canadian clients still use FXCM UK if they wish?

What differences would there be for Canadian clients using Friedberg Direct?

Hi Jack,

These are all great questions.

All FXCM Canada accounts are held with Friedberg Direct, and FXCM has partnered with them to provide our Trading Station platform and No Dealing Desk forex execution services for the accounts. So the execution services is still provided by FXCM. Friedberg Direct is regulated by the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF), so all FXCM Canada accounts are protected by CIPF up to $1 million.

Canadian residents, with the exception of British Columbia, can still continue to open with FXCM UK if they want. BC residents have to open through FXCM Canada offered by Friedberg Direct.

The main difference will be the margin requirements. Margin requirements are set by the IIROC based on the currency pairs volatility, and the margin rates may change at any time. The account also operates based on initial, maintenance, and liquidation margin requirements. Initial margin is the margin amount required to open a new position, and it is also the maintenance margin requirement. If account equity falls below the initial/maintenance margin level, you will receive a Maintenance Margin Warning at which point you will no longer be able to place new trades. If account equity rises back above maintenance margin, you can then place a new trade. The liquidation level is equal to 10% of the initial/maintenance margin requirement. If your account falls to the liquidation margin level, your positions will be liquidated immediately. So to give an example, if the initial/maintenance margin requirement for your trade is $500 and your account equity drops below $500, you will receive a maintenance margin warning. If the account equity drops to $50 (10% of $500), the position is liquidated.

This is different from FXCM UK and FXCM US since your initial margin is the liquidation margin level. If account equity drops below the margin requirement, the account receives a margin call and all positions are liquidated. There is no maintenance warning period.

There's a nice detailed FAQ for margin on the FXCM Canada website http://www.fxcm.ca/forex-margin-leverage-guide.jsp

Hope that helps, and let me know if you have additional questions.

Jason
  • #2,484
  • Jan 12, 2012 2:37pm Jan 12, 2012 2:37pm
Quoting Kimwy66
Really disappointed with the FXCM webinars since Christmas. The fxcmplus webinars are one of the main reasons I placed my account with FXCM.

They were comprehensive, covering many techniques, and the advantages of being able to watch a profession trade live several times a day have been immense in the FX learning curve.

I appreciate that you have legal issues regarding your US clients, but for the rest of us (a 75% majority I believe?), we do not appear to be getting anything close to the service that used to be provided, with no overriding...
Hi Kimwy66,

The live webinars should only be blocked for US residents, unless you are using a US proxy address in your browser. But I would definitely like to have DailyFX investigate this so we can make sure it's not being blocked for you and anyone else outside the US. Can you send me an email ([email protected]) with 1) the website link you are trying to access and 2) a screenshot of the page so we can see what is appearing.

For anyone confused as to what we're talking about, a full explanation can be found here http://www.dailyfx.com/forex/publish...n_the_USA.html .

Thanks,

Jason
  • #2,485
  • Jan 12, 2012 2:52pm Jan 12, 2012 2:52pm
Debating whether to go with FXCM's MT4. Anyone have any opinions of the performance now that FXCM left BT and has brought the bridge in-house.

Are executions faster, less slippage, etc..

TIA for any answers
  • #2,486
  • Jan 12, 2012 6:20pm Jan 12, 2012 6:20pm
Quote
But I would definitely like to have DailyFX investigate this so we can make sure it's not being blocked for you and anyone else outside the US.

Neither the live trading room, nor the FXCM+ live classroom are blocked for me.

My point is the webinars now being offered in FXCM+ are not the same as before the ruling came into effect. There is no longer any mention of live charts or trading in the plus sessions. We no longer have the Opening Bell session. Ilya Spivak, possibly the most informative speaker on FX I have listened to, has disappeared completely from the schedule, although he is still about on twitter. James Stanely's sessions now seem dull with his ability to demonstrate his techniques with live trading removed.

The only session that seems to have been transferred from plus to the live trading room is Michael Boutros' Scalping session.

It seems that FXCM+ webinars are now aimed at the US market with no mention of anything like live trading conditions, and the live trading room for the rest of us. This means that the rest of us have lost out considerably, because FXCM+ webinars are now very much curtailed from previous, and live trading room webinars are not increased to pick up those sessions that used to run in plus.

I can pick up any book, read millions of web pages and get the same information that is currently being offered on plus. What I used to get from the live classroom before the changes couldn't be gained from reading a million books, live trading from professional traders used to demonstrate trading good practice. And, for the overwhelming majority of your clients, it should still be possible to get that.
  • #2,487
  • Jan 13, 2012 2:41pm Jan 13, 2012 2:41pm
Quoting Kimwy66
Neither the live trading room, nor the FXCM+ live classroom are blocked for me.

My point is the webinars now being offered in FXCM+ are not the same as before the ruling came into effect. There is no longer any mention of live charts or trading in the plus sessions. We no longer have the Opening Bell session. Ilya Spivak, possibly the most informative speaker on FX I have listened to, has disappeared completely from the schedule, although he is still about on twitter. James Stanely's sessions now seem dull with his ability to demonstrate his...
Hi Kimwy66,

Thanks for the clarification and I checked with the head of DailyFX on this one. You are correct that the DailyFX PLUS webinars have been changed to match US guidelines, and we are working on a long-term solution to add forward-looking webinars back into DailyFX PLUS for traders outside the USA. We expect that to go live in the next couple months. In the meantime, we continue to offer forward-looking webinars in the DailyFX.com live trading room but at a reduced number until a long-term solution is in place. We invite viewers from outside the USA who are not clients of NFA member firms to join us for live sessions in the DailyFX Trading Room. The calendar can be found at http://www.fxcm.co.uk/calendar-of-events.jsp

Jason
  • #2,488
  • Jan 13, 2012 2:42pm Jan 13, 2012 2:42pm
CFD Trading Hours for January 16, 2012

Please be aware of changes to certain CFD trading hours listed in the image below due to a bank holiday on Monday. Forex trading hours are unchanged and trading will open at the normal time of 5:15pm ET (22:00 GMT) on Sunday. There's no rollover for any forex currency pairs as it was taken into account on Wednesday.

http://img718.imageshack.us/img718/5...rs11320121.png

  • #2,489
  • Jan 14, 2012 9:07am Jan 14, 2012 9:07am
Hi Jason,

When action in TS2 time stamp is to the minute and don't show the seconds?

This is impotant for some tracking and back checking and also seeing execution speed. I think that you have that on your back office. On MT4 it's by default to the second but on TS2 get more bulky!

PS: the demo problem IT was not me as the support knowledge it on their side.
Regards
13
Brokers are angels
  • #2,490
  • Jan 18, 2012 1:22am Jan 18, 2012 1:22am
I have already posted about the Oanda broker, which is popular in South America according to my information
But I heard about FXCM the same information, please, can anyone tell me about it, thanks in advance! )))
  • #2,491
  • Jan 18, 2012 9:17am Jan 18, 2012 9:17am
Quoting fx13

When action in TS2 time stamp is to the minute and don't show the seconds?
Thanks for the suggestion, and I will pass this along to the developers.
  • #2,492
  • Jan 18, 2012 9:44am Jan 18, 2012 9:44am
For those of you using FXCM's new MT4 platform without the 3rd party bridge, the login is a universal login which can access FXCM's Trading Station Desktop, Trading Station Web, and Trading Station mobile platforms. So you can access and manually trade your MT4 account from your iPad and Android tablet using the mobile platform, and from the Trading Station web platform in case you don't have access to download MT4 on a particular computer.

There are a few functionality limitations you should be aware of if logging into your MT4 account on the Trading Station platforms:

1. Trailing Stops: If you have a trailing stop on the MT4 platform, it will not appear in the Trading Station platform due to differences in trailing stop logic between the platforms. Trailing stops are still available, but they need to be utilized from the MT4 platform.

2. "In Pips" Orders: Trading Station allows you to set Stop and Limit orders by distance "in pips" from the current market price when creating a market order and entry order. MT4 does not support this advanced order type, so the functionality in Trading Station when logging in with your MT4 account is not be available.

3. OCO Orders are not available in Trading Station for MT4 accounts due to limitations within MT4.


Lastly, the mobile platform available for iPhone, Android, Blackberry, and Windows mobile is currently not available for MT4 accounts but a fix is in progress. I'll post an update when the universal MT4 login works on the smart phone device platform.

Jason
  • #2,493
  • Jan 18, 2012 10:23am Jan 18, 2012 10:23am
I am trying to access MyFXCM from the main website. Every time I attempt to login, I receive the following error message:
connect to upstream server failed????
"Amat Victoria Curam" Victory Loves Preparation
  • #2,494
  • Jan 18, 2012 10:40am Jan 18, 2012 10:40am
Quoting daytrade5
I am trying to access MyFXCM from the main website. Every time I attempt to login, I receive the following error message:
connect to upstream server failed????
Hi daytrade,

Thanks for letting us know. Tech support is currently investigating the problem you are encountering, and more information would be greatly appreciated to help us identify and fix the issue. Can you please send the following information to [email protected] .

1. Web browser and operating system used
2. Your public IP address. Can be found by going to www.whatismyip.com
3. City/state/country where you are located
4. Trace route using instructions found here http://forexforums.dailyfx.com/login...ogin-help.html. Please send a screenshot of the trace route results to tech support, and for step 4 of the instructions enter tracert www.myfxcm.com instead of the ip address listed.

Thanks,

Jason
  • #2,495
  • Jan 18, 2012 10:53am Jan 18, 2012 10:53am
OK...Email sent. Thanks!!
"Amat Victoria Curam" Victory Loves Preparation
  • #2,496
  • Jan 18, 2012 1:36pm Jan 18, 2012 1:36pm
Hi Jason,

A professional question sir:

Does FXCM have 2 diffrent raw feeds? I don't talk about the standard price feed.

Thanks for your reply
13
Brokers are angels
  • #2,497
  • Jan 18, 2012 2:14pm Jan 18, 2012 2:14pm
Hey Jason,

Got a quick question for you:

Like most forex traders, I'm used to MT4's tick volume and in general I don't expect any one broker's display of volume to reflect the actual forex market as a whole...

However, I noticed this in Strategy Trader just now, and I was curious about the sources on volume displayed:

http://img.photobucket.com/albums/10...eup/volume.png

Is this just volume that passes through FXCM? Is this volume calculated on all orders company wide? How about by account? Will volume generated by active trader accounts show up here as well? How about FXCM Pro accounts?

What about the liquidity providers FXCM routes to? Do they report volume at given times/prices? Is that included?

I just want to understand exactly what data is being fed to us through this setting... if it's just retail account volume from standard and micro accounts, I can ignore it as usual.. but if there's a larger picture involved here I want to monitor the volume difference between this feed and currency futures for my own analysis.

Thanks a bunch!
FXGears.com
  • #2,498
  • Jan 18, 2012 5:20pm Jan 18, 2012 5:20pm
Quoting Jack_Larkin
Hey Jason,

Got a quick question for you:

Like most forex traders, I'm used to MT4's tick volume and in general I don't expect any one broker's display of volume to reflect the actual forex market as a whole...

However, I noticed this in Strategy Trader just now, and I was curious about the sources on volume displayed:

http://img.photobucket.com/albums/10...eup/volume.png

Is this just volume that passes through FXCM? Is this volume calculated on all orders company wide? How about by account? Will volume generated...
Hey Jack,

The "trade volume" option is only applicable if the feed you're using offers trade volume. FXCM's feed doesn't display trade volume transacted by our traders, therefore the option is not applicable for forex trading with FXCM. I image you may have gotten excited there for a second when you saw the option

So why is the option there? It's there in case you want to connect a 3rd party data feed to Strategy Trader such as eSignal where you could pull in stock symbols or even currency futures data where actual trade volume is available.

Jason
  • #2,499
  • Jan 18, 2012 5:24pm Jan 18, 2012 5:24pm
Quoting Jason Rogers
Hey Jack,

The "trade volume" option is only applicable if the feed you're using offers trade volume. FXCM's feed doesn't display trade volume transacted by our traders, therefore the option is not applicable for forex trading with FXCM. I image you may have gotten excited there for a second when you saw the option

So why is the option there? It's there in case you want to connect a 3rd party data feed to Strategy Trader such as eSignal where you could pull in stock symbols or even currency futures data where actual trade volume is...
Ahh... yeah, got excited for a bit there. Even if the scope of volume was only FXCM/FXCMPro wide, sources of market transparency always get me giddy

Thanks anyway!
FXGears.com
  • #2,500
  • Jan 19, 2012 11:35am Jan 19, 2012 11:35am
Quoting Jason Rogers
1) 10k is the minimum lot size which can be traded in the standard 10k account.
It was brought to my attention that the quoted post from last April is not up to date and caused some confusion, so I wanted to make sure everyone is aware of this. The minimum lot size for standard accounts with FXCM is 1k micro lot. It was changed a few months back from 10k to 1k. Micro accounts with a starting balance of $50 are still available, and standard accounts now have the ability to trade 1k micro lots as well.

Jason
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