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FXCM Discussion

  • #2,361
  • Dec 5, 2011 2:04pm Dec 5, 2011 2:04pm
Quoting HannesJoub
Hi Jason, is it possible to run the MT4 platform through FXCM, on a micro account at all? Is it possible to open a demo account?

Thanks
H
The MT4 demos without the 3rd party bridge is now up and running. Here's where to find it http://www.fxcm.com/metatrader.jsp#Open_Demo
  • #2,362
  • Dec 5, 2011 2:07pm Dec 5, 2011 2:07pm
Quoting roughtrader
will the new MT4 be avalible on micro acounts?
Hey roughtrader,

It won't be available through FXCM Micro, but all MT4 accounts with FXCM are setup with the ability to trade micro lots. So you can still trade micro lots even though the account is not with FXCM Micro.

Btw, I just mentioned in the previous post that demos are now available if you want to test it http://www.fxcm.com/metatrader.jsp#Open_Demo

-Jason
  • #2,363
  • Dec 5, 2011 2:18pm Dec 5, 2011 2:18pm
Quoting zam4ever
Jason, in the past, do you have any clients that successfully able to transfer all funds (deposit + profit) from GFT UK to FXCM UK without transferring back to client local bank, then re-transfer to FXCM UK?

Please advice and cheers
Hi zam,

I've seen many traders transfer funds directly from another broker to FXCM. Whenever completing the withdrawal form with the other broker, enter the relevant bank wire information provided by FXCM US, FXCM UK, or FXCM Australia depending on where your account is located and list your FXCM account or temporary ID number in the reference section of the withdrawal form. This way you'll save time and money not having to transfer funds back to your own bank account and then to FXCM.

If you run into any problems, let operations or customer support know and we'll help with it.

Cheers,

Jason
  • #2,364
  • Dec 5, 2011 2:55pm Dec 5, 2011 2:55pm
Quoting NoJobRob
Jason, are the tech folks aware of this glitch in TSII where the current price is obscured by... whatever is obscuring it? See attached pics to see what I mean:

Thanks.

Rob
Hi Rob,

I see what you mean, and I don't see this listed as an known issue in the last tech update I received. Could you send an email to [email protected] (CC me also [email protected]) with the live or demo account number and screenshots of this so they can check it out.

Thanks,

Jason
  • #2,365
  • Dec 5, 2011 9:24pm Dec 5, 2011 9:24pm
Quoting Jason Rogers
Hi zam,

I've seen many traders transfer funds directly from another broker to FXCM. Whenever completing the withdrawal form with the other broker, enter the relevant bank wire information provided by FXCM US, FXCM UK, or FXCM Australia depending on where your account is located and list your FXCM account or temporary ID number in...
Thanks for advices. I'll get back to FXCM team once the fund is ready to be transfer.

Have a nice day!
  • #2,366
  • Edited 5:12am Dec 6, 2011 2:09am | Edited 5:12am
Quoting Jason Rogers

Jason
Hello Jason

I am trading demo on TS2. And I do not understand why my trade was executed at 1.33321 (Please have a look at screenshot FXCM2) when the low of the candlestick of 03.00 (server time) was 1.33323 (Please have a look at screenshot FXCM2)?
Attached Image(s) (click to enlarge)
Click to Enlarge Name: FXCM1.JPG Size: 76 KB
Click to Enlarge Name: FXCM2.JPG Size: 146 KB
  • #2,367
  • Edited 4:53am Dec 6, 2011 4:37am | Edited 4:53am
Quoting Jason Rogers
Hey roughtrader,

It won't be available through FXCM Micro, but all MT4 accounts with FXCM are setup with the ability to trade micro lots. So you can still trade micro lots even though the account is not with FXCM Micro.

Btw, I just mentioned in the previous post that demos are now available if you want to test it http://www.fxcm.com/metatrader.jsp#Open_Demo

-Jason
Thanks Jason thats good news!
I like it that way, it's better for money managment,
I guess the minimum deposit is still 2000?
will be testing the Demo now
Bulls are stupid Animals!especially when Im short!
  • #2,368
  • Edited 5:26am Dec 6, 2011 5:14am | Edited 5:26am
Quoting slovforex
Hello Jason

I am trading demo on TS2. And I do not understand why my trade was executed at 1.33321 (Please have a look at screenshot FXCM2) when the low of the candle of 03.00 (server time) was 1.33323 (Please have a look at screenshot FXCM2)?
maybe I can be of some help here,
my guess is you are probably looking at the wrong chart?
you buy at the ask and sell at the bid price,
so when you want to buy you should switch to the ask chart
and when you want to sell you should switch to the bid chart,
that way you swill see that you are filled exactly at your price,
otherwice it can be like your screenshots.
I had the same problem my self in the begining.
and I was really confused by this.
but Jason was kind to explain it to me.
also when you set your stoploss,
you should do that on the bidchart if you are long,
and on the ask chart if you are short.
otherwice again it may look as you are stopped out
to soon or to late. Im not saying that this is your problem
because I can't see which chart you have on,
but I think there is a possiblility this will help you.
Attached Image
Bulls are stupid Animals!especially when Im short!
  • #2,369
  • Dec 6, 2011 5:29am Dec 6, 2011 5:29am
Quoting roughtrader
maybe I can be of some help here,
my guess is you are probably looking at the bid chart?
you buy at the ask and sell at the bid price,
so when you want to buy you should switch to the ask chart
and when you want to sell you should switch to the bid chart,
that way you swill see that you are filled exactly at your price,
otherwice it can be like your screenshots.
I had the same problem my self in the begining.
and I was really confused by this.
but Jason was kind to explain it to me.
also when you set your stoploss,
you should do that...
Thanks, but I am not a beginner. The chart shows bid price, so I placed a pending short by bid price (1.33321) but the price did not touch 1.33321, it reached the low of 1.33323 and the chart shows that.

You know what they did? Now I logged in their TS2 and the low of that candlestick appears to be 1.33321!!!!!!!! What a shame,FXCM!!!!! Why did you change it????
  • #2,370
  • Edited 5:56am Dec 6, 2011 5:35am | Edited 5:56am
Quoting slovforex
Thanks, but I am not a beginner. The chart shows bid price, so I placed a pending short by bid price (1.33321) but the price did not touch 1.33321, it reached the low of 1.33323 and the chart shows that.

You know what they did? Now I logged in their TS2 and the low of that candlestick appears to be 1.33321!!!!!!!! What a shame,FXCM!!!!! Why did you change it????
Sorry, just trying to be at help.
why would they change one candle?
that doesn't make any sense
so what does it say if you switch to the ask chart?
this is my cursor data of the bid chart same candle
Attached Image
Bulls are stupid Animals!especially when Im short!
  • #2,371
  • Dec 6, 2011 5:48am Dec 6, 2011 5:48am
Quoting roughtrader
why would they change one candle?
that doesn't make any sense
so what does it say if you switch to the ask chart?
May be Jason was preparing his answer to me)))
And did not know why my sell order was executed by 1.33321 (bid) when low was 1.33323 (bid).

Now, I attached ask price and low of that candlestick shows 1.33343. Please have a look.
Attached Image (click to enlarge)
Click to Enlarge Name: FXCM3.JPG Size: 118 KB
  • #2,372
  • Edited 6:49am Dec 6, 2011 6:31am | Edited 6:49am
Quoting slovforex
May be Jason was preparing his answer to me)))
And did not know why my sell order was executed by 1.33321 (bid) when low was 1.33323 (bid).

Now, I attached ask price and low of that candlestick shows 1.33343. Please have a look.

yes thats exactly the same ask price I have,
when you sell you are allways going to be filled at the bid price,
you can't get filled on the close or the low of the candle.
that low of the candle may not even be completed yet since it takes
15 minutes for the candle to close or complete in your case, 15 Minute chart
so if you sell into a 15m candle that only have been alive for 5 minutes,
you have not yet seen that low you now can see on the chart,
it may go lower and it may not go low at all.
it doesn't exist yet. and sometimes price moves quickly
so we don't allways get the price we would like.
and even if you would make the entry exactly when the candle close,
you still would get filled on the bid price.
the bid and ask has nothing to do with the high and low of the candle,

hope that helps
Bulls are stupid Animals!especially when Im short!
  • #2,373
  • Dec 6, 2011 6:52am Dec 6, 2011 6:52am
Quoting roughtrader
yes thats exactly the same ask price I have,
when you sell you are allways going to be filled at the bid price,
you can't get filled on the close or the low of the candle.
that low of the candle may not even be completed yet since it takes
15 minutes for the candle to close or complete in your case, 15 Minute chart
so if you sell into a 15m candle that only have been alive for 5 minutes,
you have not yet seen that low you now can see on the chart,
it may go lower and it may not go low at all.
it doesn't exist yet. and sometimes price moves...
It is swindling! Why in the world the same problem did not happen to other brokers?! Why when I place pending short then the candlestick always shows the price I filled (low or close of that candlestick) in other brokers.
Ha-ha. Now I understand why FXCM was fined by NFA.
Will never, never, never come back to FXCM.

By the way, I waited for several hours and this price ( 1.33323) had been for more than "5 minutes". The chart had been showing it for several hours.
So, I need Jason's explanation now.
  • #2,374
  • Dec 6, 2011 7:00am Dec 6, 2011 7:00am
Quoting slovforex
It is swindling! Why in the world the same problem did not happen to other brokers?! Why when I place pending short then the candlestick always shows the price I filled (low or close of that candlestick) in other brokers.
Ha-ha. Now I understand why FXCM was fined by NFA.
Will never, never, never come back to FXCM.
please calm down, I assure you there is no swindle going on,
it is just you missunderstanding, no offence
Im just trying to help you here.
and please note that I do not work for FXCM,
Im a trader just like you are.
you seem to mix up the high and low
with the bid and ask which is not the same thing at all.
I can guarantie you that there is no broker in the world that are going to fill you on anything else than the bid for a short limit order.
please think through this and read what I wrote
and you will find that Im right
Bulls are stupid Animals!especially when Im short!
  • #2,375
  • Dec 6, 2011 7:11am Dec 6, 2011 7:11am
Quoting roughtrader
please calm down, I assure you there is no swindle going on,
it is just you missunderstanding, no offence
Im just trying to help you here.
and please note that I do not work for FXCM,
Im a trader just like you are.
you seem to mix up the high and low
with the bid and ask which is not the same thing at all.
I can guarantie you that there is no broker in the world that are going to fill you on anything else than the bid for a short limit order.
please think through this and read what I wrote
and you will find that Im right
Ok, now please explain me why the best bid price during 3.00-3.15 FXCM server time was not reflected in the low of the candlestick. The chart shows the dynamics of the price, right? so why it was not reflected in the low of the candlestick during several minutes?
I know how market can quickly move and the chart does not show the price (ask or bid) for several seconds during such movements. I saw it on the futures market. But believe me it is the different with FXCM.
At GFT the low of candlestick and the filled price were shown at once...
  • #2,376
  • Dec 6, 2011 7:19am Dec 6, 2011 7:19am
Quoting slovforex
Ok, now please explain me why the best bid price during 3.00-3.15 FXCM server time was not reflected in the low of the candlestick. The chart shows the dynamics of the price, right? so why it was not reflected in the low of the candlestick during several minutes?
I know how market can quickly move and the chart does not show the price (ask or bid) for several seconds during such movements. I saw it on the futures market. But believe me it is the different with FXCM.
At GFT the low of candlestick and the filled price were shown at once...
and on my screenshot on the right corner the time showed 16.53 when I made the screenshot with 1.33323 bid price, so it was 04.53 FXCM server time. It proves my words that the low of the candlestick showed 1.33323 for several hours and then it suddenly appeared that the low was 1.33321!
  • #2,377
  • Dec 6, 2011 7:31am Dec 6, 2011 7:31am
Quoting slovforex
and on my screenshot on the right corner the time showed 16.53 when I made the screenshot with 1.33323 bid price, so it was 04.53 FXCM server time. It proves my words that the low of the candlestick showed 1.33323 for several hours and then it suddenly appeared that the low was 1.33321!
that beats me? lets se what Jason says about that
Bulls are stupid Animals!especially when Im short!
  • #2,378
  • Dec 6, 2011 8:50am Dec 6, 2011 8:50am
Quoting slovforex
Hello Jason

I am trading demo on TS2. And I do not understand why my trade was executed at 1.33321 (Please have a look at screenshot FXCM2) when the low of the candlestick of 03.00 (server time) was 1.33323 (Please have a look at screenshot FXCM2)?
Hello slovforex,

Thanks for posting the details and my apologies for the confusion over this. The price history is confirming that the price 1.33321 was reached, and this was one of 10 price quotes received from the liquidity providers at 03:09:04. The demo trade execution is correct.

http://img835.imageshack.us/img835/5...11113833am.png


Quoting slovforex
It is swindling!
I can assure you that FXCM is not trying to swindle you out of your demo dollars, and I have asked our technical support team to investigate why the low on the chart did not reflect the low price quoted on the platform. Thanks for providing all the details to help us investigate, and I'll relay more information once I have more details.

Jason
  • #2,379
  • Dec 6, 2011 9:01am Dec 6, 2011 9:01am
Hello Jason how are you!
Im having a problem with the new MT4 Demo,
there is no servers in it,
and no connection to any server,
after I completed the form
and I hit the scan button,
nothing show up?
are they not online yet?
Bulls are stupid Animals!especially when Im short!
  • #2,380
  • Dec 6, 2011 10:22am Dec 6, 2011 10:22am
Quoting roughtrader
Hello Jason how are you!
Im having a problem with the new MT4 Demo,
there is no servers in it,
and no connection to any server,
after I completed the form
and I hit the scan button,
nothing show up?
are they not online yet?
Hi roughtrader,

I'm doing well thank you, and I hope trading is going well for you also.

I just checked the MT4 platform and the demo servers are being found when I scan for trading servers. It should find FXCM-USDDemo01 and FXCM-MT4-2.0-MT4Demo when scanning. Can you try again right now to see if it goes through?
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