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Trades cancelled with broker

  • #161
  • Sep 1, 2011 8:55am Sep 1, 2011 8:55am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting Alpari UK
All of the counterparties are drawn from Banks that participate in this liquidity pool.


These Banks prefer to deal with counterparties of known financial credibility, such as ourselves.


That is why you settle with us, and we settle with the counterparties (remember these can be more than one per trade) on a net transactional basis on your behalf at the end of every day.


Alpari (UK)
The usual intransparent blabla, still no names of banks or counterparties on the table..
Frankly, I don't believe a word. You dealing inhouse, nothing else.
  • #162
  • Sep 2, 2011 3:11am Sep 2, 2011 3:11am
Lorbax, what method were you using that only worked in that brief period? If you have such a sound system move to another broker and have at it.

Also, if they cancelled ALL of the trades from that day, would you be ok? I agree that if they are going to claim that a bug caused their feed to be incorrect, thus negating any trade you made it should go both ways.

The relationship between a broker and a client should be one of trust. If either party is working against that then there is no reason for them to do business together. Why would anyone do business with some one they don't have a level of trust in?

I'll be honest, it sounds like you found an exploit and want to profit illegally. I don't blame them for blacklisting you if thats the case. The right thing though is to just cancel all the trades, give you whatever money you made previous that day, and then ban you.
  • #163
  • Sep 2, 2011 5:13am Sep 2, 2011 5:13am
Quoting onu
Finally a live report from a pro account user, I was awaiting since long time. Thank you! It confirms they don't have any business ethics..
It doesnt matter what kind of acc. type they offer, all are heavily manipulated. Just stay away..
It might indeed be due to the bank feed, I am just saying that I did not experience it with Oanda (maybe market makers have a lower slippage?).

I don't know what a normal Alpari account is like, I don't have one, so I can't comment. I am sure for swing trading Alpari Pro is very good. Spreads stay low during news.
I found a penny today. That's +100 pips for me.
  • #164
  • Sep 2, 2011 8:07am Sep 2, 2011 8:07am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting ReaM
It might indeed be due to the bank feed, I am just saying that I did not experience it with Oanda (maybe market makers have a lower slippage?).

I don't know what a normal Alpari account is like, I don't have one, so I can't comment. I am sure for swing trading Alpari Pro is very good. Spreads stay low during news.
Swing trade you can on every bucketshop broker.. you dont need a so called "pro" account.
  • #165
  • Sep 13, 2011 9:48am Sep 13, 2011 9:48am
Quoting onu
Swing trade you can on every bucketshop broker.. you dont need a so called "pro" account.
Alpari slips me on EVERY order. On EVERY single order I got slipped. Largest was 5 pips. I can't even control it with bounds like I used to do it with Oanda, I just get the price whatever they want.

If my pending order gets slipped 100 pips I'm sure they will fill me.

Today I also got filled at a price that did not exist on chart. It was off by 0.00002 (0.2pip). The price went back against me, but it never touched where I was filled. I was slipped hard and filled at price that never existed. Is it normal?

Again, I've never experienced it with other brokers.

I am looking for a new broker. MB Trading has awesome spreads. I've never seen spread go above 1 pip. I don't care about commissions, since spread is more important. I compared many brokers lately, MB seems the best. But again, crappy 50:1 leverage that I can't use.
I found a penny today. That's +100 pips for me.
  • #166
  • Sep 13, 2011 10:08am Sep 13, 2011 10:08am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting ReaM
Alpari slips me on EVERY order. On EVERY single order I got slipped. Largest was 5 pips. I can't even control it with bounds like I used to do it with Oanda, I just get the price whatever they want.

If my pending order gets slipped 100 pips I'm sure they will fill me.

Today I also got filled at a price that did not exist on chart. It was off by 0.00002 (0.2pip). The price went back against me, but it never touched where I was filled. I was slipped hard and filled at price that never existed. Is it normal?

Again, I've never experienced it...
Its one of the worst bucketshops in UK, no doubt about it. Run as fast as u can! They go away with it, bc the UK regulators are even worse...
  • #167
  • Sep 15, 2011 7:40am Sep 15, 2011 7:40am
As previously stated, Alpari is acting as the settlement agent, not the counterparty.
Slippage remains a possibility within this market as it does within all others.
 If you have a query you wish us to investigate then you should raise it to [email protected] as soon after the event as possible.

 We are reliant on the goodwill of the bank counterparty to review the trade.
 It should therefore be understood that this difficulty increases with every hour of delay since the original trade.

Alpari (UK) Ltd
  • #168
  • Sep 16, 2011 9:18am Sep 16, 2011 9:18am
whata hell is delayed/latent prices???
Bulls are stupid Animals!especially when Im short!
  • #169
  • Sep 16, 2011 10:07am Sep 16, 2011 10:07am
So, anyone heard back from Lorbax? It appears that he gave up on this.
  • #170
  • Sep 16, 2011 10:53am Sep 16, 2011 10:53am
Quoting Alpari UK
As previously stated, Alpari is acting as the settlement agent, not the counterparty.
Slippage remains a possibility within this market as it does within all others.
 If you have a query you wish us to investigate then you should raise it to [email protected] as soon after the event as possible.

...
Dear Mrs. / Mr.,

not sure if it's impolite, but for sure it's unpleasant to have a discussion with someone that doesn't sign with its name, as we use to do (even if with a nick).

So, tell me: with whom are we facing?
If you can't (don't want to) answer, let us know how many are posting here. Only one? It would be better, because you could save your time without the necessity to read the whole thread any time a new one takes over.

And this free time can be driven to your customers, that need support, evidently.

I wish you a nice evening.
/achab
  • #171
  • Sep 16, 2011 11:08pm Sep 16, 2011 11:08pm
Quoting ReaM
Money is long out. I have accounts with most brokers and I just could not stand the slow execution of market orders or when closing the order. I don't care, if it is in my favor or not, I just want it to be instant. And of course, I don't want to get slipped on every order.
Pending orders never get the price I put in. With Oanda, I always (!) get the price I want. I never ever get slipped more than 0.3pip on pending order with Oanda. NEVER! (I don't trade news, but everything else). With Alpari, one pip here, one pip there and there you have minus...
seems u are paid by some one else to give negative comment on Alpari,if u are not happy just move on to another broker.

I started trading with Alpari and i had no problem with them,eventually i changed my broker,but i wont say any thing negative about Alpari,I changed broker for some other reason.
Trade responsiblypatience is the key/Swing trader
  • #172
  • Sep 17, 2011 2:44am Sep 17, 2011 2:44am
Oanda maybe is a good broker but very low leverage
making it a lot harder to get rich
Bulls are stupid Animals!especially when Im short!
  • #173
  • Sep 17, 2011 4:11am Sep 17, 2011 4:11am
Quoting Incrediblle
seems u are paid by some one else to give negative comment on Alpari,if u are not happy just move on to another broker.

I started trading with Alpari and i had no problem with them,eventually i changed my broker,but i wont say any thing negative about Alpari,I changed broker for some other reason.
No, I am not paid, hehe, I wish!
In other threads I've read yesterday others claim the same issues (slow execution, high slippage). You have a profit, you click close the trade and the price travels during two seconds against you and only then closes.

So, I guess, having other people telling they have problems here and you not, it is much more likely you get paid for what you've just wrote.
I found a penny today. That's +100 pips for me.
  • #174
  • Sep 17, 2011 6:49am Sep 17, 2011 6:49am
Quoting ReaM
No, I am not paid, hehe, I wish!
In other threads I've read yesterday others claim the same issues (slow execution, high slippage). You have a profit, you click close the trade and the price travels during two seconds against you and only then closes.

So, I guess, having other people telling they have problems here and you not, it is much more likely you get paid for what you've just wrote.
as i said i am not more trading with alpari,but i have changed my broker for some other reason (I wanted paypay for deposit and withdrawal) which alpari dont have.

but I didnt had any problem with alpari at all.
Trade responsiblypatience is the key/Swing trader
  • #175
  • Sep 17, 2011 11:00am Sep 17, 2011 11:00am
A perfect broker is the one that let's you come in and carry out all the cash lol. Seriously I have seen that before, a delay on MT4, I say get away from any broker you don't feel comfortable with, the minute issues start occurring consistently and they don't have solid answers, flip to another broker. I don't even like MT4, there are other platforms brokers support with a data feed that are much better. There are plenty of brokers out there and as long as you can trade the trade correctly there is no need to worry about delays, they cannot kill a trade by deploying bad tactics if you are taking profit before a risk area. Plus I thought the whole point of this thread is the OP was with a broker that basically cheated the OP once there was profits being made, Market Makers take the other side of your trade and they do not like to loose if they can help it.
It's easy to be humbled but hard to be humble.
  • #176
  • Sep 18, 2011 11:37am Sep 18, 2011 11:37am
a broker behaving like that isn't worth waisting time with,
like if it wouldn't be hard enough to make money without a broker pulling trix on you?
damn near impossible! it's good of you guys posting this stuff so other traders can be warned,
there are no perfect brokers, but atleast they should not sabotage their clients trades,
thats all I ask, and if they can provide me with that Im happy to pay the comissions
Bulls are stupid Animals!especially when Im short!
  • #177
  • Nov 11, 2011 1:30am Nov 11, 2011 1:30am
@lorbax : how long did u get your money back? not including the profit that they cut from u... My friends account is "under investigation" too...
  • #178
  • Nov 27, 2011 10:22am Nov 27, 2011 10:22am
any broker would put a "investigating" sign on your account if you make money that fast , 4k to 16 k in a short span of time? my gosh that is 400% return of the equity! No broker in the world would be comfortable if you make that kind of return in a short span of time , and even no one could afford to pay you If you keep on gaining like this the broker would be itself bankrupted !
  • #179
  • Nov 27, 2011 10:43am Nov 27, 2011 10:43am
Quoting saiftauheed
any broker would put a "investigating" sign on your account if you make money that fast , 4k to 16 k in a short span of time? my gosh that is 400% return of the equity! No broker in the world would be comfortable if you make that kind of return in a short span of time , and even no one could afford to pay you If you keep on gaining like this the broker would be itself bankrupted !
there are brokers and there are brokers,
only dealing desk brokers would feel uncomfortable about one of their clients winning because it's their loss,
for a real ECN or STP broker
that shouldn't make the slightest of difference,
in fact they would be happy to see their clients winning as much as possible.
because that means clients will stay and more commision to the broker
Bulls are stupid Animals!especially when Im short!
  • #180
  • Nov 28, 2011 12:59am Nov 28, 2011 12:59am
Hello roughtrader,

and good morning. When you were writing this last post, did you have some specific Broker in your mind?

I wish you a nice day.
/achab
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