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FXCM Discussion

Quoting hubby7
Hi Jason ,need urgent clarification.Been trading using fxcm for 2yr+ and loving the marketscope platform very much to me it is the one of the best platform available and very user friendly ,withdrawal of fund is also easy but
recently i receive email that fxcm is phasing out Singapore client?Need to close the account by 15JUL.Is it due to US or Singapore regulation?Is there anyway I can still trade with FXCM?
Hi hubby7,

FXCM is phasing out its Singaporean business and won't be able to accept or service trading accounts from Singapore unfortunately. This was a business decision made by FXCM, and takes effect on Friday July 15. We are giving existing clients the option to transfer their account to Kim Eng Securities Pte Ltd. which is regulated by the Monetary Authority of Singapore. I'm sorry to confirm the disappointing news that you won't be able to trade with FXCM if you're in Singapore.

-Jason
Quoting hubby7
Hi Jason ,need urgent clarification.Been trading using fxcm for 2yr+ and loving the marketscope platform very much to me it is the one of the best platform available and very user friendly ,withdrawal of fund is also easy but
recently i receive email that fxcm is phasing out Singapore client?Need to close the account by 15JUL.Is it due to US or Singapore regulation?Is there anyway I can still trade with FXCM?
FXCM won't accept any Singaporean client from all its branches ?

(all divisions of USA, UK, & Australia)
CCI decipherer
Quoting sogt725
FXCM won't accept any Singaporean client from all its branches ?

(all divisions of USA, UK, & Australia)
Hi sogt,

That is correct.
FXCM Currency Trading Expo in Las Vegas: September 9-11, 2011

FXCM will be hosting another currency trading expo in Las Vegas at the Rio on September 9-11, 2011. The workshop schedule hasn't been released yet, but it should be available within the next month or so. The expo will take place on the weekend this year, so hopefully gives everyone a better opportunity to make it. Here's the registration page http://www.fxcmexpo.com/e-mail-signup/. We look forward to seeing you there, and let me know if you have any questions.

-Jason


Inserted Video

The Vegas expo schedule for Sept 9-11, 2011 has been released and can be found here: http://info.fxcmexpo.com/content/ExpoSignupSchedule

A list of beginner and advanced sessions can be found attached to this post.
Attached Image (click to enlarge)
Click to Enlarge Name: FXCM Forex Trading Expo_Beginner.Advanced Sessions.jpg Size: 458 KB
Hi Jason. Is there a way to increase the number of symbols in the simple dealing rates? I watch a lot of pairs and its annoying to go back to check and uncheck pairs in the symbol subscription list. I have seen a screenshot you posted at informed trades where there were 68 symbols on the simple dealing rates window. I also did a demo with dbfx long ago and I can remember there were 30 plus symbols on dealing rates. Thanks.
Jason,

FXCM should take the lead here in USA and offer "Equity Protection" features on all trading accounts.

I would dare guess 80% of all accounts blown up happen during a 48 hour trading period.

An "Equity Protection" feature would allow a trader to be locked out of his/her account after a pre-defined % draw down.

Dukascopy offers such a feature.
FXCM MT4 does not excute any open/close order, as well as any stoploss and takeprofit.
It is really bad!!!!
Quoting zonrokoy
Hi Jason. Is there a way to increase the number of symbols in the simple dealing rates? I watch a lot of pairs and its annoying to go back to check and uncheck pairs in the symbol subscription list. I have seen a screenshot you posted at informed trades where there were 68 symbols on the simple dealing rates window. I also did a demo with dbfx long ago and I can remember there were 30 plus symbols on dealing rates. Thanks.
Hi zonrokoy,

We can make the symbol subscription list unlimited by requested. If this is for a live account, please send an email to [email protected] requesting the limit be taken off of the dealing rates window and you will be able to add every symbol to the dealing rates window. If this is for a demo account, send an email to me directly at [email protected] with the demo username and I will have it take care of for you.

-Jason
Quoting Sunnybeach
FXCM MT4 does not excute any open/close order, as well as any stoploss and takeprofit.
It is really bad!!!!
Hi sunny,

FXCM's MT4 platform uses Market Execution, and therefore every open/close, stop loss, and take profit order will always execute as an at best market order. I've looked through today's updates from client services and have not seen any reports of technical issues. If you're experiencing any problems, please feel free to contact myself by email or client services by phone or live chat. I believe there would be many traders on this thread mentioning a technical issue if clients were unable to create orders.

-Jason
Quoting i_doubt_it
Jason,

FXCM should take the lead here in USA and offer "Equity Protection" features on all trading accounts.
.....
An "Equity Protection" feature would allow a trader to be locked out of his/her account after a pre-defined % draw down.
Appreciate the suggestion and we are looking at different tools we can provide traders to help improve profitability. A couple of things we have done to the FX Trading Station II platform over the past year is to add a warning message once account usable margin drops to certain levels and also color coded Usable Margin column once the account reaches certain levels. Additional suggestions are appreciated and I'll pass these along to the developers for consideration in future updates.

Somewhat related to this...David Rodriguez of DailyFX.com will be hosting classes at the forex trading expo in Las Vegas on Friday September 9th discussing traits of successful traders. We've gone through trading data from our client base to identify traits of profitable traders and the classes are designed to go over those traits. The complete expo schedule can be found here http://info.fxcmexpo.com/content/ExpoSignupSchedule

-Jason
Hi Jason.

Will the seminars on the EXPO be uploaded on the website like those in 2010?

That would be awesome.
Quoting Forex5050
Hi Jason.

Will the seminars on the EXPO be uploaded on the website like those in 2010?

That would be awesome.
I would hate to say yes and someone decides not to attend in person. You'll just have to wait and see
Hi Jason,

May I know :

1. What are minimum requirements and eligibility for "Interest on Usable Margin"?

2. If I recall correctly, FXCM (US) allows standard account to trade micro lot by using standard account, so does FXCM (UK) will follow this step too?

Have a nice weekend and cheers
And my last question for today is, does FXCM (UK) has any plan to offer FX and stock trading in a single account, thus combining services from http://www.fxcm.co.uk/ and http://www.fxcmstocktrading.com/ ?

cheers
Quoting zam4ever
And my last question for today is, does FXCM (UK) has any plan to offer FX and stock trading in a single account, thus combining services from http://www.fxcm.co.uk/ and http://www.fxcmstocktrading.com/ ?

cheers
Hi Zam

Good to hear from you! How's your trading going?

Here are answers to your questions:

What are minimum requirements and eligibility for "Interest on Usable Margin"?

Interest is not available on usable margin for standard 10k accounts. For these types of additional benefits, it would be best to contact the active trader team for custom account setups.


If I recall correctly, FXCM (US) allows standard account to trade micro lot by using standard account, so does FXCM (UK) will follow this step too?

Yes, FXCM UK offers standard accounts that trade micro lots. To change your account to trade microlots, email [email protected] and request that your account be changed to trade microlots.


Does FXCM (UK) has any plan to offer FX and stock trading in a single account, thus combining services from http://www.fxcm.co.uk/ and http://www.fxcmstocktrading.com/

I don’t know of any plans to combine FX and stock trading from a single account right now. I doubt this is possible anytime soon since the platforms are completely different. I’ll pass along your request to management so they can keep it in mind. If you have more suggestions, let me know.


Good luck trading and let me know if you have more questions.

- Jason
If I go to a big bank waving a 10K order even my friends will tell me to take a hike
Quoting Jason Rogers
Hi Zam

Good to hear from you! How's your trading going?

Here are answers to your questions:
Thanks for answers, Jason. Appreciate that. Will contact your support team for further actions.

About my trading, some time going up, some time going down.

cheers
Hi Jason,

When I log-in to my demo account, the message "The requested operation cannot be carried out because the handle supplied is not in the correct state" pops up. This goes for all my demo accounts. Is this a server issue or is this a software issue? Mind you, I have already re-installed twice but to no avail.

I hope this gets resolved. Cheers!
Quoting [Sniper]
Hi Jason,

When I log-in to my demo account, the message "The requested operation cannot be carried out because the handle supplied is not in the correct state" pops up. This goes for all my demo accounts. Is this a server issue or is this a software issue? Mind you, I have already re-installed twice but to no avail.

I hope this gets resolved. Cheers!
Hi Sniper,

That message indicates an technical issue occurring on our side, so re-installing will not help. If you experience this again, can you please notify the customer support team through live chat so tech support can work to have it corrected as soon as possible.

Thanks,

Jason
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