Strange USD/CHF price movements

First off this is DEMO for both accounts shown.... but I feel a demo can give some a good idea what to expect from trading live with a broker and possibly show you any tricks they might employ.

Looking at the picture should make it clear enough as you can see I compare it side by side with another broker and I will tell you not all brokers will show this big whip.

The reason this is important is to show that CitiFx Pro upon closing a market order fills the price in as 0.00000 so you have no argument as you closed at market--- whatever the prevailing price is.

From what I can see so far this voids whatever slippage argument you might have as well.

I'll post again if I can get the Citi rep to respond to this blatant flaw.

Personally you would have to be pretty stupid to trade under such circumstances especially full well knowing that CitiFX holds the other side of the trade.

i never had a problem with citi on live account, mabe you should call them and see what they say instead running your keyboard on some forum

yeah I did I'm waiting for a response they don't have live chat.

I got a response out of you much quicker


I am curious what your thoughts are as to why they put the price close at 0.00000 in the journal?

You have any idea? I can't think of any other broker that does this.

had the same occurrence with my broker - Dukascopy

http://www.forexfactory.com/showthre...01#post4800701

seems that they use the same datafeed

was your feed live or demo?

Actually this spread spike happened on many brokers. It was a real market move. If a broker didn't have it, then they are an all in house bucketshop. This spike was on ECN as well as legit market maker brokers. It was a liquidity based problem. It all basically disappeared which is similar to another spike that happened (with CHF again) earlier in the year.

News is dangerous

mine was life data stream

i checked with my demo data feeds, only FXDD had it too...

ok thanks for the info.... knowing that it was on real and demo it will be insteresting to see how the rep of CitiFX Pro responds to this.

The rep took the time to call me and explained that the tick was bad and happened on demo and live.

He said anyone negatively impacted by the bad tick would be made right. However, he wasn't able to answer if the trade would have closed to my advantage that the trade wouldn't have been reversed.

Even still it puts my mind a little at ease with this bank / broker. [CitiFx Pro]

In talking with him about the problem I discovered what I thought to be true all along is that there is no slippage control thru the MT4 platform as the trades go thru the MT4 bridge at prevailing market price whatever that happens to be.

I am still considering them for the time being....

Alpari-UK gave me the same answer. I'm wondering what made this huge bad spike? A wrong feed ?

CitiFX Pro like Saxobank, always the same problems