i request withdrawals for from last week, but still haven't receive my money. what can i do ...?
Ignored
Are you sure? Please, confirm that you still have a problem, I'll find out what is the reason, because all withdrawals are being executed during one week maximum.
Guys, you`d better be extremely careful with that Broco. They have a lot of debts to SEC, Scottrade etc. Moreover, they have lost all the licenses they had got, some of my close friends noticed, that funds withdrawal is getting longer and longer.
I hope nobody will be hurt in this case. But it is clear that Broco has big problems in their business, which put them to the edge of bankurapcy.
I had experience with broco, and honestly speaking their services suck.
I used mt4 for forex trading and had a LOT of issues with slippage, cancellation of closed trades without any warning, horrible connection and lag e.t.c. I strongly advice not to use this broker, my half a year with them was a big pain in the neck.
I also have a friend who used them for his scalping strategy, they called him after a 6 month of a constant profit taking and told him that hey are not interested in scalpers and asked him to close his deposit.
Brocco know in Russia for having almost thousand of trading tools, claiming to be ECN and many profit removals coz actually keeping all trades in house.
Ignored
Seems to me you are right coz now they have real difficulties with liquidity of most of instruments.
after they were caught and found guilty of fraude, I cannot withdraw my money anymore!
They do not answer my mails and to my requests of withdrawal.
Stay away!
Ignored
That is interesting puma, I have had an account with them for a few years and traded with them all throughout the fraud allegations. I withdrew my money just a few months ago which was over 15k with quite significant gains from the starting balance. At first there was a little delay and they had to have copies of my utility bills or other ID with address to confirm, after this they told me it would be about a week because it was a larger amount or I could withdraw in smaller portions.
The withdrawal was sorted out in full very promptly after I posted on their all Russian forum which I translated to find the appropriate area, it seemed that when I kept contacting the normal customer service for people outside of Russia I kept getting a lot of different people and different answers and delays.
Overall I was very happy with them and still have my account although unfunded right now. That is not to say I will go back to them, I do feel a little uneasy with my money so far away and the reputation from the bad comments they get here- Although I have never experienced any bad problems that people mention here.
FAIL
