Lost all sound in MT4, please help | Forex Factory

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Lost all sound in MT4, please help

  • #1
  • First Post: Mar 5, 2011 4:39am Mar 5, 2011 4:39am
Hi,

Recently I noticed that none of my mt4 terminals are giving any sounds, for instance the usual connection/disconnection sounds are no longer heard. Also when I go to the alerts tab in the terminal and hit test, no sound. Sounds under tools/options/events is enabled, with no crosses, and the sound files are in the MT4/sounds folder and play fine from there.

Can anyone tell me why I can't get a peep out of MT4?

I'm using windows 7 and MT4 has not been muted there, so I'm at a loss as to whats wrong.

Regards,

Murray.
  • #2
  • Mar 5, 2011 10:43am Mar 5, 2011 10:43am
If you can't figure it out, save all your copy all your template and experts folders to your deskstop. Then reinstall MT4.
  • #3
  • Mar 5, 2011 2:31pm Mar 5, 2011 2:31pm
Quoting Dale
If you can't figure it out, save all your copy all your template and experts folders to your deskstop. Then reinstall MT4.
Thats makes sense however lately I've been installing new mt4 installations regularly looking for a new broker and none of them have sound even when freshly installed. So I don't think reinstalling will help. I'll give it a go soon though, if no one has any better suggestions.

thanks,

murray
  • #4
  • Mar 5, 2011 3:33pm Mar 5, 2011 3:33pm
Hi,

1. Did you make any changes to the computer recently?

Method 1.
In some cases, you can work around the problem by disabling optional speaker effects that are collectively known as enhancements. If disabling speaker effects solves the problem, you might need to update your audio driver.

To disable speaker audio enhancements.
a. Open Sound by clicking the Start button, and then clicking Control Panel. In the search box, type sound, and then click Sound.
b. On the Playback tab, click Speakers, and then click Properties.
c. Click the Enhancements tab, and then select the Disable all enhancements check box.

If you do not see an Enhancements tab in the Speakers Properties dialog box, those features are not available for your speakers and this procedure is not applicable to your computer.

If disabling audio enhancements solves the audio problem you are experiencing, this typically indicates that your audio driver needs to be updated.
If disabling audio enhancements solves the audio problem you are experiencing, check to see if an updated driver is available for your computer from the manufacturer’s website.

Method 2.
Perform the following steps and check if that helps.
a. Click the Start Button, type "MMSYS.CPL" (without quotation marks) in the Start Search box and press Enter.
b. On Playback tab, click the Speaker which is used currently and click Properties button.
c. Switch to Advanced tab, uncheck the "Allow applications to take exclusive control of this device" option.
d. If the Enhancements tab is available, click it. Check 'Disable all sound effects".
e. In Setting section, Select None.
f. Click Apply and click OK.
  • #5
  • Edited 5:45pm Mar 5, 2011 5:44pm | Edited 5:45pm
Quoting SatchFan
[color=#000000][font=Times New Roman][font=Arial]
1. Did you make any changes to the computer recently?

To disable speaker audio enhancements.
a. Open Sound by clicking the Start button, and then clicking Control Panel. In the search box, type sound, and then click Sound.
b. On the Playback tab, click Speakers, and then click Properties.
c. Click the Enhancements tab, and then select the Disable all enhancements check box.

If disabling audio enhancements solves the audio problem you are experiencing, this typically indicates that your...
Hi SatchFan,

Method 1 worked just as you described it, so thankyou very much for that. I have mt4 sounds back now and will attempt to update the driver too. I'm thinking it was the recent Windows 7 Service Pack 1 update that may have done it but I'm not sure.

Regards,

Murray.
  • #6
  • Mar 5, 2011 6:16pm Mar 5, 2011 6:16pm
Quoting muzza
Hi SatchFan,

Method 1 worked just as you described it, so thankyou very much for that. I have mt4 sounds back now and will attempt to update the driver too. I'm thinking it was the recent Windows 7 Service Pack 1 update that may have done it but I'm not sure.

Regards,

Murray.
Awesome! Your Welcome!

Happy Pipping!
  • #7
  • May 20, 2020 9:57am May 20, 2020 9:57am
Quoting SatchFan
Hi, 1. Did you make any changes to the computer recently? Method 1. In some cases, you can work around the problem by disabling optional speaker effects that are collectively known as enhancements. If disabling speaker effects solves the problem, you might need to update your audio driver. To disable speaker audio enhancements. a. Open Sound by clicking the Start button, and then clicking Control Panel. In the search box, type sound, and then click Sound. b. On the Playback tab, click Speakers, and then click Properties. c. Click the Enhancements...

Method 2 worked for me
  • #8
  • Last Post: Nov 20, 2022 6:33pm Nov 20, 2022 6:33pm
I was having the same issue, with no sound, and in my case on Dell Latitude 5500 Series I did not have an enhancement tab in sound settings but did have a "Spatial Sound" tab instead, which was switched to off. I selected "Windows Sonic for Headphones" from the drop-down list as it was the only option, and I am now able to get sound from the MT5 Terminal from laptop speakers. Thanks guys, for pointing me into the right direction, I was going crazy over this for months until coming across this article, throwing in the towel several times.
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