MT4 Freezing ...help!! | Forex Factory

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MT4 Freezing ...help!!

  • #1
  • First Post: Feb 28, 2011 6:52am Feb 28, 2011 6:52am
I have 5 mt4 platforms on my pc with 3 different brokers, all of them started freezing my pc, whether they were all loaded or just individually. I tried everything to get them to work and none of them would, they have all worked fine for months since being installed. I eventually deleted the lot and re installed just one to test it, yet it still has the same problem, this time before I even get logged in the whole pc freezes.

I have:

checked for viruses (3 different scanners)
not installed any dodgy ea's etc
have cleared caches, temp files etc
defragged
checked memory usage
run tune up utilities
not installed any other programs recently

and am now stuck, any help/ideas I would be most grateful, TIA
  • #2
  • Feb 28, 2011 7:33am Feb 28, 2011 7:33am
Quoting zortan
I have 5 mt4 platforms on my pc with 3 different brokers, all of them started freezing my pc, whether they were all loaded or just individually....
If you are running Windows 7, maybe the recent Service Pack 1 update has something to do with it? One of my demo testing brokers is no longer working after that microsoft update.

Hope you find the problem,

murrray
  • #3
  • Feb 28, 2011 7:55am Feb 28, 2011 7:55am
No, I'm running xp
  • #4
  • Feb 28, 2011 10:25am Feb 28, 2011 10:25am
Well, I think I've found what the problem is after reinstalling 2 platforms and they seem to be working fine. It's the real time file system shield in avast antivirus, with this turned off they work fine. But I've had this on all the time I was running the platforms before, why should it suddenly start screwing things up?? I guess it could of been an update but I don't think it's been updated for little while.

Maybe this will be helpful to others who experience similar problems.
  • #5
  • Feb 28, 2011 3:06pm Feb 28, 2011 3:06pm
well two things i would look at..first see if an indicator common to all three is is creating a problem.. easiest way to do that is take them off one by one till the issue stops.. since it has been working this is doubtfull but worth a try.. second and most probable is one or all of your brokers updated mt4 to a new version and causing an indicator to not work right.. have you noticed an mt4 live message at all.. i have had one this past week... you may need to recompile an indicator to work in the new version or download the platform new again...is you system slowing down at other times one not using mt4 platforms..that could then indicate a computer usage, new programs loaded etc.. could cause it..
  • #6
  • Feb 28, 2011 3:08pm Feb 28, 2011 3:08pm
sorry i didn't see the last post you found the problem.. actually it wasn't there until after i posted.. maybe ff is getting the skype delay bug.. anyway i have had that happen with certain anti virus programs.. glad you found a solution..
  • #7
  • Feb 28, 2011 4:38pm Feb 28, 2011 4:38pm
cheers anyway
  • #8
  • Feb 28, 2011 4:53pm Feb 28, 2011 4:53pm
Quoting zortan
Well, I think I've found what the problem is after reinstalling 2 platforms and they seem to be working fine. It's the real time file system shield in avast antivirus, with this turned off they work fine. But I've had this on all the time I was running the platforms before, why should it suddenly start screwing things up?? I guess it could of been an update but I don't think it's been updated for little while.

Maybe this will be helpful to others who experience similar problems.
I'm running Avast! but I only run one version of MT4 at a time. Avast! has updated its engine twice in the last few months so, yeah, that is probably it. Maybe there is a setting you could change in Avast!? If not, maybe start a support ticket at the Avast! forums and see if you can get some help. I hate to see a computer, especially a trading computer, go unprotected in today's world! You would be better of having the protection running IMO than just shutting it off if you can get it to work. Hope you find a better solution to your problem than just turning off your shields!

Peace,
SatchFan
  • #9
  • Feb 28, 2011 5:08pm Feb 28, 2011 5:08pm
Quoting SatchFan
I'm running Avast! but I only run one version of MT4 at a time. Avast! has updated its engine twice in the last few months so, yeah, that is probably it. Maybe there is a setting you could change in Avast!? If not, maybe start a support ticket at the Avast! forums and see if you can get some help. I hate to see a computer, especially a trading computer, go unprotected in today's world! You would be better of having the protection running IMO than just shutting it off if you can get it to work. Hope you find a better solution to your problem than...
I can run 4 or 5 mt4 demo broker platforms that I do testing on, all at the same time with the most current version of avast (6.0.1) with no problems whatsoever. all shields running. AVG used to give me problems so I ditched it for avast.
  • #10
  • Feb 28, 2011 5:10pm Feb 28, 2011 5:10pm
Quoting SatchFan
I'm running Avast! but I only run one version of MT4 at a time. Avast! has updated its engine twice in the last few months so, yeah, that is probably it. Maybe there is a setting you could change in Avast!? If not, maybe start a support ticket at the Avast! forums and see if you can get some help. I hate to see a computer, especially a trading computer, go unprotected in today's world! You would be better of having the protection running IMO than just shutting it off if you can get it to work. Hope you find a better solution to your problem than...
Actually, I think I just found a possible solution to you problem. Click on your Avast! icon in the system tray, then go to Real Time Shields/File System Shields then click on Expert Settings then click on Exclusions and towards the bottom of the Exclusions window there is an Add button, click on it then click Browse then browse to your MT4 installation locations and put a check mark next to your metatrader folders (all of your platforms). Then Click OK twice. This way its not scanning them (they are now exluded from scanning) and maybe this will enable you to run all of your MT4's and run all Avast shields at the same time!
Please let me know if this works! This may help other traders as well!

Peace,
SatchFan
  • #11
  • Mar 1, 2011 8:43am Mar 1, 2011 8:43am
i've had a similar problem... just started happening out of the blue.

it finally sorted out when i updated directx. i really don't see the connection, because directx is usually for games and things like that, but maybe all of the metatrader graphics use it..
  • #12
  • Last Post: Jul 27, 2016 8:49pm Jul 27, 2016 8:49pm
I downloaded a free utility from 4xsignal.com , which restarts metatrader platform ( upto 5 ) in different timings. There is also an option not to restart during weekends.
This will also ensure platform is up & running and thus prevents all Memory issues.

Cheers !!!
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