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  • #1,261
  • Jul 27, 2010 5:57pm Jul 27, 2010 5:57pm
Quoting profxtrader
I like the way you ignore my posts and just move on. What a class act you guys have over there!
My enquiry was dealt with appropriately by Jason, who quickly contacted me and resolved my issues. Class doesn't come in to it, he simply delivered what was required, no fucking about! But then I did supply him with the information he required.

perhaps it is you who is the class act?

on second thoughts, maybe not
  • #1,262
  • Jul 28, 2010 10:56am Jul 28, 2010 10:56am
For anyone using the Forex System Selector in a live account, a new version of the platform is going to be released in the next couple of weeks. All demos are now using the new version, so please make sure to familiarize yourself with the new version while it is being tested on demos. Please send any feedback, comments, technical complications, etc. to [email protected] .
  • #1,263
  • Jul 29, 2010 10:03am Jul 29, 2010 10:03am
We're happy to announce the public beta release of Strategy Trader. Here's where you can find all of the details for the platform: http://www.fxcm.co.uk/strategy-trader.jsp

We have also created a programming wiki with free open source code for strategies, indicators, and functions in C# for Strategy Trader, MQL4 for MT4, and LUA for the FX Trading Station II. Here's the site: www.forexcodesource.com .

The MT4 platform will continue to be offered in addition to Strategy Trader. Below is a table comparing some of the features in Strategy Trader with FXCM's MT4 platform. One thing you should be aware of not listed in the table is that Strategy Trader can be used with any account setup for the FX Trading Station II, but hedging has to be disabled first through MyFXCM.com.

http://img837.imageshack.us/img837/9...tegytrader.jpg


Let me know if you have any questions.

-Jason
  • #1,264
  • Aug 4, 2010 2:15pm Aug 4, 2010 2:15pm
Hi Jason,

If there is one thing that got me mad some many times & really bothered me is stop by default levels on Tradestation 2.

The problem when you type your order you can type entry level then stop level after that you figure out that you should sell not buy so you change order type to sell. What happens !! Stop order is automatically modified to be 1 or 2 pips beside current level without NOTICE. So if you don't notice that order will be executed & closed in 1S. FXCM make big free pips as the stop is in the spread !! while we loose an entry opportunity.

Notice on double click mode you can have a default stop distance like 20 pips. But in entry order changing the order type reset the stop to a SCAM level. And TS2 will never warn you that stop is in the spread.

Hope you can help & kick your development team to offer a trader friendly solution
13
Brokers are angels
  • #1,265
  • Aug 4, 2010 3:09pm Aug 4, 2010 3:09pm
Quoting fx13
Hi Jason,

If there is one thing that got me mad some many times & really bothered me is stop by default levels on Tradestation 2.

The problem when you type your order you can type entry level then stop level after that you figure out that you should sell not buy so you change order type to sell. What happens !! Stop order is automatically modified to be 1 or 2 pips beside current level without NOTICE.
13
Hi FX13,

The platform will automatically set the stop/limit order to the “correct” side of the market. This means that if you are buying a currency pair, your stop will have to be below the current sell price and your limit above the current buy price. And if selling a currency pair, the stop has to be above the current buy price and limit below current sell price. This is all based upon whether your entry order is a buy/sell order and the entry rate you have entered. Modifying one of these can change the default for the stop/limit. Please make sure to review all the details of your order before submitting it.

Keep in mind this default occurs immediately when you enable stop/limit even without switching the entry price or buy/sell.

The suggestion is appreciated and I’ll submit it as consideration for future update to the platform.

We have also released a new section on the website where you can submit feedback and suggestions at any time. See Step 2 on this page http://www.fxcm.co.uk/fxcm-labs.jsp .

-Jason
  • #1,266
  • Aug 4, 2010 3:21pm Aug 4, 2010 3:21pm
Quoting Jason Rogers
Hi FX13,

The platform will automatically set the stop/limit order to the “correct” side of the market....
Hi Jason,

My stop was previously correct example on AUDUSD 0.9190 while I was on buy then when I switched sell. That stop WAS & is still correct ( as it was wrong under buy order) but what happens: TS2 change it to current price +1 or 2 pips LOWER, let's say order price is 0.9170 . Stop will be changed to 0.9172 so explain me my previous one was correct 0.9190 & right. Why such change. IF trader don't take notice order will be fired & closed immediatly. Same issue under ATG as same logic.

Try do that and you will see & tell it's the perfect way that should be!

Regards
13
Brokers are angels
  • #1,267
  • Aug 4, 2010 3:25pm Aug 4, 2010 3:25pm
Whats the difference btween FXCM Micro and other moneymakers? I am seeing that other moneymakers are offering better service than FXCM micro.

Some brokers are offering ECN at $1000 deposit, isn't it possible by FXCM to offer true ECN at $500 deposit which is the minimum deposit limit of FXCM micro? Why a same broker will offer both marketmaker and ecn trading facility?
In forex, one currency is always up!
  • #1,268
  • Aug 4, 2010 4:01pm Aug 4, 2010 4:01pm
Quoting fx13
Hi Jason,

My stop was previously correct example on AUDUSD 0.9190 while I was on buy then when I switched sell. That stop WAS & is still correct ( as it was wrong under buy order) but what happens: TS2 change it to current price +1 or 2 pips LOWER, let's say order price is 0.9170 . Stop will be changed to 0.9172 so explain me my previous one was correct 0.9190 & right. Why such change. IF trader don't take notice order will be fired & closed immediatly. Same issue under ATG as same logic.

Try do that and you will see & tell it's the perfect...
Yes, I understand. As mentioned in the previous post, the stop/limit will change to the default side of the market when you switch the buy/sell radio button. To re-iterate visually:

When you open the entry order window and enable the stop and limit, it will default to the correct side of the market. For example, take a look at the entry order window below. It's a set to a buy order, and the guide (with the red box around it) shows that the limit order price must be greater than 0.91685 and the stop order price must be less than 0.91656 in order for the entry order to be created. This information is based on the entry order being set to buy and the rate being set to 0.91685.

http://img819.imageshack.us/img819/3715/entryorder1.png


If you change the entry order from buy to sell, then the stop/limits by default will change as well. Take a look at the image below where I switched it. The guide (highlighted in the red box) notifies you that the limit has to be <0.91654 and the stop has to be >0.91683. The default numbers will change if the buy/sell radio button is switched. It will change even if you have your stop or limit set and then go back and change the buy/sell radio button.

http://img809.imageshack.us/img809/994/entryorder2.png


As before, your suggestion is welcome and will forward it to the development team for consideration in a future update.

-Jason
  • #1,269
  • Aug 4, 2010 4:10pm Aug 4, 2010 4:10pm
Quoting kidspips
Whats the difference btween FXCM Micro and other moneymakers? I am seeing that other moneymakers are offering better service than FXCM micro.

Some brokers are offering ECN at $1000 deposit, isn't it possible by FXCM to offer true ECN at $500 deposit which is the minimum deposit limit of FXCM micro? Why a same broker will offer both marketmaker and ecn trading facility?
Hi kidspips,

All retail micro lot execution is now NDD. We had announced the transition to NDD back in March on the micro website. The transition is now complete, and the information is in the process of being updated.

There are different account types offered through FXCM depending on your needs. The micro account is the entry level account with a $25 minimum, support provided through the forums and via email. The standard 10k account has full service support with a $2,000 minimum. And the Active Trader program rewards clients for higher volumes with lower commissions, minimum being $50,000.

-Jason
  • #1,270
  • Aug 4, 2010 7:06pm Aug 4, 2010 7:06pm
Quoting fx13
Hi Jason,

My stop was previously correct example on AUDUSD 0.9190 while I was on buy then when I switched sell. That stop WAS & is still correct ( as it was wrong under buy order) but what happens: TS2 change it to current price +1 or 2 pips LOWER, let's say order price is 0.9170 . Stop will be changed to 0.9172 so explain me my previous one was correct 0.9190 & right. Why such change. IF trader don't take notice order will be fired & closed immediately. Same issue under ATG as same logic.

Try do...

Hi,

I said change the stop before reversing from buy to sell ( put the stop you should do for a SELL) then you can show me your snapshots. You are now trying to tell me this is not happening !! Follow exactly what I reported.

Thanks
13
Brokers are angels
  • #1,271
  • Edited 8:34pm Aug 5, 2010 12:44pm | Edited 8:34pm
Quoting Jason Rogers
Hi kidspips,

All retail micro lot execution is now NDD....
I was just wondering when they would be finished the NDD transition. Thanks for the info.
  • #1,272
  • Aug 5, 2010 3:17pm Aug 5, 2010 3:17pm
why doesnt fxcm introduce index mini-lot trading? or at least have dow, sp, gold, silver, usdx on their platforms? Because lets face it, who is(seriously) trading without using data from these other instruments....

fxcm needs to add this to their platforms......it will only help their business but more importantly their clients success.
  • #1,273
  • Aug 5, 2010 3:56pm Aug 5, 2010 3:56pm
Quoting mfoste1
why doesnt fxcm introduce index mini-lot trading? or at least have dow, sp, gold, silver, usdx on their platforms? Because lets face it, who is(seriously) trading without using data from these other instruments....

fxcm needs to add this to their platforms......it will only help their business but more importantly their clients success.
Hi mfoste,

All CFD enabled accounts are able to access charts for stock indices, gold, silver, and oil using the Marketscope chart. The currency pair or symbol has to be added to the dealing rates window in order for the symbol to appear as an option in Marketscope. Please note that CFD products are traded through FXCM UK, and are not available to US residents. So if your account is not enabled for CFD's, you won't be able to add them to the charts.

You can also view the CFD products (stock indices, oil, and gold) using the web based Net Dania and PowerCharts http://www.fxcm.com/forex-charts.jsp .

-Jason
  • #1,274
  • Aug 5, 2010 9:54pm Aug 5, 2010 9:54pm
Quoting Jason Rogers
Hi mfoste,

All CFD enabled accounts are able to access charts for stock indices, gold, silver, and oil using the Marketscope chart....

im with fxcm us..................the point of my post was to have fxcm put these intstruments on marketscope(even though they cant be traded) so that traders can view the charts.
  • #1,275
  • Aug 6, 2010 7:43am Aug 6, 2010 7:43am
Quoting mfoste1
im with fxcm us..................the point of my post was to have fxcm put these intstruments on marketscope(even though they cant be traded) so that traders can view the charts.
I agree with you. Ideally, this would be a great setup, and will certainly pass your feedback to our management.

-Jason
  • #1,276
  • Aug 6, 2010 10:56am Aug 6, 2010 10:56am
Hi,

So again the best retail platform is unable to close orders. This is not the first time this happen.

http://support.fxcm.com/status/ show:

Quote
FXCM is currently experiencing a technical issue which is resulting in hanging orders for some clients. If you have an order that appears in the order window with the status of processing or executing it will be executed once the issue has been resolved.

We are working to resolve this issue as soon as possible. If you are trying to open a new position, please do not attempt to enter the trade again, as this could result in duplicate trades being placed.

Keep in mind that it is only necessary to enter any order once. Multiple entries for the...

If you try to close an order, the close is delayed and moved to pending order, you can"t cancel it neither execute it. In fact it show how limit & stops work within FXCM. also entry order are not filled and locked down !

Very reliable. of course Jason will jump and say this is an unsual issue. May be I should remind that it happened last month's more than once?

Hope it helps
13
Brokers are angels
  • #1,277
  • Aug 6, 2010 11:07am Aug 6, 2010 11:07am
Quoting fx13
Hi,

If you try to close an order, the close is delayed and moved to pending order, you can"t cancel it neither execute it. In fact it show how limit & stops work within FXCM. also entry order are not filled and locked down !
That's exactly what www.FXStatus.com is there for, to let you know about any technical issues. And as also mentioned on the page during any technical issue, if it does affect your trade, you can request a trade audit, and any necessary adjustments will be made.

-Jason
  • #1,278
  • Aug 6, 2010 11:15am Aug 6, 2010 11:15am
Quoting Jason Rogers
That's exactly what www.FXStatus.com is there for, to let you know about any technical issues. And as also mentioned on the page during any technical issue, if it does affect your trade, you can request a trade audit, and any necessary adjustments will be made.

-Jason
Hi,

Transparency don't fix reliability issue...

Hope it helps
13
Brokers are angels
  • #1,279
  • Aug 6, 2010 11:24am Aug 6, 2010 11:24am
Im kinda wondering why I keep getting requoted..................thinkin i need to file a report with the cftc



thats more or less
STEALING MONEY FROM THE TRADER, NOTHING MORE THAN A CRIMINAL ACT
  • #1,280
  • Aug 6, 2010 11:44am Aug 6, 2010 11:44am
Quoting mfoste1
Im kinda wondering why I keep getting requoted..................thinkin i need to file a report with the cftc



thats more or less
STEALING MONEY FROM THE TRADER, NOTHING MORE THAN A CRIMINAL ACT


Hi mfoste,

There is no dealer intervention on our forex trading with NDD execution. Please let me know if you have any questions.

-Jason
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