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CMSFX... down

  • #81
  • Aug 2, 2010 9:29pm Aug 2, 2010 9:29pm
I've had CMSfx for a long time too, and I've only seen it all down once or twice in that time that way. Once in a while the charts may go during busy releases, but that's all.

I just switched to a micro today too to play more actively(made a whopping 23 cents tonight on one trade), and missed this. worked in the morning ny time and evening. Just shows how important stops are. If only i can figure out how to set it.
  • #82
  • Aug 2, 2010 10:09pm Aug 2, 2010 10:09pm
Hi there, if you go long for example then you right click on the chart of your current position and click on conditional sell. Do the opposite for a SHort, conditional buy and set the price level, the stop will appear as a line on the chart and you can move your stop by dragging the line up and down.
Happy Trading
  • #83
  • Aug 4, 2010 7:52am Aug 4, 2010 7:52am
Hi Folks,
In the last 2 weeks I've suffered numerous problems connecting to cmsfx's
servers especially during the U.S session. Just right now I couldn't connect and thought to myself "How do I know it isn't just me?" So, I'm
starting this thread - which should help other users who use cmsfx as well - to track cmsfx's connectivity. If anyone is trying to connect right now and cannot then can you please update this here ?
Thanks
-dmfx
  • #84
  • Aug 4, 2010 8:00am Aug 4, 2010 8:00am
Hi again cmsfx folks,
Just to update - vt trader doesn't connect but webtrader does. Strange and wierd , really. How can anyone trade here like this ?
Please update with any similar experiences as of recent. Thanks!
-dmfx
  • #85
  • Aug 11, 2010 12:45pm Aug 11, 2010 12:45pm
I have experienced such problems right now. The website is down.
  • #86
  • Aug 11, 2010 12:48pm Aug 11, 2010 12:48pm
VT and website are down again!!!!!!!!!!!!!!!!
  • #87
  • Aug 11, 2010 12:51pm Aug 11, 2010 12:51pm
Me too, Just 10 mins ago.
Thanks for informing
- D
  • #88
  • Aug 11, 2010 12:52pm Aug 11, 2010 12:52pm
In fact for me everything is down. All homepage websites, including web trading
websites as well as vt trader for both demo and live accounts.
  • #89
  • Aug 11, 2010 12:57pm Aug 11, 2010 12:57pm
The problems has not solved as we thought.

Is anyone in the USA in order to call them?
  • #90
  • Aug 11, 2010 1:11pm Aug 11, 2010 1:11pm
CMSFX is down again...

We received a very nice letter from their COO 2 weeks ago...I guess they really have no clue about how to fix their connectivity issues.

I bet this guy gonna lose his job...then go to FXCM !!!...

If you have any outstanding short-term positions...call the desk to close them right now...this might take a few hours like it did 3 times last July. They did honour all the stops I had in the system but it was still a never racking experience and some paperwork to do for CMS to refund any losses that may have occurred during the outage.


The best way to show them your anger is by closing every positions you have...liquidated your account and move elsewhere.


I lucky this time...I'm out !


I have to admit that this thread is getting long...too long...in a few months we might just hit the 1000 pages...
It's all about your stomach lining...
  • #91
  • Aug 11, 2010 1:33pm Aug 11, 2010 1:33pm
Guys I just can not understand them! They are playing with the costumers!
  • #92
  • Aug 11, 2010 2:16pm Aug 11, 2010 2:16pm
Thank god i'm not a scalper. This would be devestating. I have never had so many issues like this with a broker before.
  • #93
  • Aug 12, 2010 2:10pm Aug 12, 2010 2:10pm
Patmarch, you are still with CMSFX?!! I thought you were going to close your account with CMSFX the last time they had that TWO-day outage? Get out of there already!!

I guess I was right to close my account with them. Didn't have to deal with this one.
Make your losses in demo. Earn your profits live.
  • #94
  • Aug 15, 2010 12:57am Aug 15, 2010 12:57am
I got a version check error unable to connect on friday? Is this broker still down?
  • #95
  • Aug 15, 2010 6:10am Aug 15, 2010 6:10am
Quoting nahman
I got a version check error unable to connect on friday? Is this broker still down?

I have been trying to login just to see where my positions were at when the market closed on Friday and I am getting that version check error message still as well...what is going on? I am starting to get so frustrated because this seems to be an ongoing issue and they are really crap at communicating with us. I wish they would send us an update as to what they are doing and why they are offline AGAIN!!!

Has anyone talked to anyone at CMS about this?
  • #96
  • Aug 15, 2010 9:50am Aug 15, 2010 9:50am
Quoting forexstrah
I have been trying to login just to see where my positions were at when the market closed on Friday and I am getting that version check error message still as well...what is going on? I am starting to get so frustrated because this seems to be an ongoing issue and they are really crap at communicating with us. I wish they would send us an update as to what they are doing and why they are offline AGAIN!!!

Has anyone talked to anyone at CMS about this?
I sent an email to customer service today still no reply.
  • #97
  • Aug 15, 2010 9:59am Aug 15, 2010 9:59am
You guys check your email lately?

Sent August 13 2010 (I received it at 20:12 ET)

Dear Valued MT4 Client,

CMS Forex will be upgrading our MetaTrader 4 servers after market close on Friday, August 13, 2010. We will require all MT4 clients to change their MT4 Server addresses. This address change is necessary to ensure easy and seamless login to your MT4 account. After making this change, all of your open positions, trade information, and settings will transfer over automatically.

Server address change Instructions are provided below:
How to log into your existing account

On the MT4 Login Screen of your current MT4 client version, next to Server: enter Live.mt4.fxserver.com or Demo.mt4.fxserver.com and then click login.
  • #98
  • Aug 16, 2010 1:58am Aug 16, 2010 1:58am
Quoting traderjai_inhi
You guys check your email lately?

Sent August 13 2010 (I received it at 20:12 ET)

Dear Valued MT4 Client,...
Thanks for your post but I use VT Trader with them...not MT4....and I did not receive any emails from them. I am just tired of waiting for responses. Matter of fact, if you try their online chat you can sometimes be waiting for hours to get someone....I am just wondering why they are not trying to communicate with us better?
  • #99
  • Aug 16, 2010 2:07am Aug 16, 2010 2:07am
Maybe they've taken everyones money and moved to Cyprus?
  • #100
  • Aug 16, 2010 2:55am Aug 16, 2010 2:55am
Quoting forexstrah
Thanks for your post but I use VT Trader with them...not MT4....and I did not receive any emails from them. I am just tired of waiting for responses. Matter of fact, if you try their online chat you can sometimes be waiting for hours to get someone....I am just wondering why they are not trying to communicate with us better?
I got a reply back - they said the market was closed? Odd market normally goes until about 6am or 4am saturday morning...

Anyway, I'm up and running again.
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