Pronetfx account disabled / no response

Since 5 days I cannot access my Pronetfx account. MT4 says in the status line "Account disabled". Restarting MT4 does not help.

Five days ago I sent a request to Pronetfx and they answered "Our systems are down currenlty. tech dept are on it. We will update you once we are back up and running." Since then I did not receive an update and all my follow-up requests remained unanswered.

Did anyone have a similar experience?

gms

Since I still did not get any response from Pronetfx on several e-mails sent, and the customer care phone number is busy all the time, I decided to fax a withdrawal form.

Again no response!

Does not look good. My advice: Stay away from this broker!

gms

Wow, I just took a look at their homepage. Looks like something I would have made in high school. I'm thinking you don't have to warn anyone to refrain from signing with this broker.

I used them because they are an ECN broker. No dealing desk, no requotes, no slippage, very fast execution, low spreads. Actually, I was really satisfied - until two weeks ago ....