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  • #1
  • First Post: May 3, 2010 2:03pm May 3, 2010 2:03pm
I am at work right now but I normally have my live account charts flowing so I can alt tab to them whenever. I just took a glance and saw this. I use Interbankfx. Does anyone else have this happen on their broker? What just happened?
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  • #2
  • May 3, 2010 4:22pm May 3, 2010 4:22pm
Quoting ikonone
I am at work right now but I normally have my live account charts flowing so I can alt tab to them whenever. I just took a glance and saw this. I use Interbankfx. Does anyone else have this happen on their broker? What just happened?
I saw the same thing, a 650 pip drop in 5 minutes at 18:40 GMT Alpari, FXDD and Forex Meta did not show this wild gyration.
  • #3
  • May 3, 2010 5:57pm May 3, 2010 5:57pm
Hi,

Several forex pairs are being affected by their WRONG MT4 chart data.
I was running several demo accounts from december 2009 and now all the logic is gone.

Can we trust InterbankFX?

I guess not!

I'll quit working with them.

Waste of time.
  • #4
  • May 3, 2010 6:16pm May 3, 2010 6:16pm
I run InterbankFX and I got hit as well. However, it was only my demo accounts. Live accounts were untouched.

This has happened before with them. Maybe 1x per year ? I remember contacting them last time and was told they had received a bad data blip. Since it was demo accounts they weren't going to do anything about it ... not even clear the data.

Even though it's only the demo accounts it can be real irritating.
  • #5
  • May 3, 2010 6:28pm May 3, 2010 6:28pm
Quoting Pip Parade
I run InterbankFX and I got hit as well. However, it was only my demo accounts. Live accounts were untouched.

This has happened before with them. Maybe 1x per year ? I remember contacting them last time and was told they had received a bad data blip. Since it was demo accounts they weren't going to do anything about it ... not even clear the data.

Even though it's only the demo accounts it can be real irritating.
Does anyone know how to fix this? It only shows on my M1 through M30 charts. H1 and above were not effected. When I try and close the charts and open a new chart, this does not work. However, when I create a new profile in the same account and open a new EU chart, this problem does not exist. Any thoughts would be helpful.
Trading Foreign Exchange....But Only By The Grace of God!
  • #6
  • May 4, 2010 1:55am May 4, 2010 1:55am
I've got this on audusd and audcad. Any way to fix it? Tried reinstalling but that didn't help.
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  • #7
  • Last Post: May 4, 2010 2:13pm May 4, 2010 2:13pm
Quoting ikonone
I am at work right now but I normally have my live account charts flowing so I can alt tab to them whenever. I just took a glance and saw this. I use Interbankfx. Does anyone else have this happen on their broker? What just happened?
Hey guys,

Some of you with an Interbank FX demo account have mentioned you experienced an unusual spike in your charts within the past 24 hours. Due to a small system error, We had two incorrect price ticks that were sent yesterday that were published on one of our demo servers. If you were affected by this, we apologize for any inconvenience this may have caused. This glitch was addressed right away internally and your charts should not reflect this any longer.

To learn more about Forex, please visit www.interbankfx.com.
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