Email Alert Problem

Hey guys,

trying to get the email alert working, Ive had it working in the past, but ever since i switch web hosting, it hasn't worked, they provided me with a bunch of smtp to try and i keep getting connection errors. both my broker and the hosting company is blaming each other for the issue. I tried pinging the smtp address in dos.

mail.hastyle.ca 25 - (first one they gave me) no issues pinging
smtp.hastyle.ca - cannot find host smtp.hastyle.ca
67.212.178.22 - request timed out
vision.webhostingworld.net - request timed out

Every time i try to send an email alert out , i get this error in the software journal

2010.02.17 18:55:25 Mail: error connecting to mail.hastyle.ca:25


If i'm getting a timed out during the ping does that mean its on the hosting side or something wrong on my side? do i have to unblock something in my router?

thanks.

Are you able to get e-mails working with those same settings in an e-mail client? If you don't have one, try setting it up in Thunderbird locally on your machine. I'm willing to bet none of them will work, since MT4 shouldn't be any different than an e-mail client when it comes to sending e-mails through smtp.

When it doesn't work, contact your web host again and ask for help setting your e-mail up with Thunderbird. Once that's working, use those same settings in MT4.

Let us know if that doesn't work.

hastyle.ca appears to be someone's personal site.

Just set up an email account at gmx.com for free.

I figured it was his own personal site, but I agree. Why not just use Gmail or another free account? It's what I do, and you don't have to worry about your webhost

I have not tried those settings on a email software, Ive only tried it through their server webmail. I will give that a try.

yes hastyle.ca is my own design website, My previous hosting was 1and1.com so my smtp i used was smtp.1and1.com, this new hosting im using follows a different format with my website address.

Gmail was the first one i tried setting it up with but failed. I would rather use Gmail, since i have Push msg that pops up on my Iphone whenever i get an email. Can you give me the settings you use with Gmail??

thank you.

GMail uses SSL and that is not compatible with MT4 or the other way around. As far as I know the choices are GMX, your own ISP, some paid service or a SMTP server of your own.

I signed up for GMX, here are my settings

mail.gmx.com:25
[email protected]
password
PRICE ALERT,[email protected]
PRICE ALERT,[email protected]

still not recieving anything in my gmail box. am i using the wrong port?

Others have been using port 587 and I think you have to log off MT4 before the settings become activated. But I need to see your error message in the journal to be sure.

I did try 587, tried it again, but close and reopen mt4, getting the msg alerts now!

awesome, thank you everyone.