Finexo FX broker comments?

Hello all,

Anyone out there have heard of Finexo FX broker?
I would like to hear anything good or bad from this broker.
I'm planning to open a mini forex account with them.

Thank you all,

Stefan

I can't say much though I have a very small account with them.

The only experience I have had up to now is that the Support team will go out of their way to give you an answer or solve a situation.

The mobile platform is very good, and works on any plain Internet-enabled cell phone model. Charts especially look very readable.

The difference it has with other brokerages is that you can't place a trade without placing a stop-loss, which is then deducted of your stop-loss availability. This might be good or bad depending on your strategy, as you can't place it too far if you plan to open several positions.

It has server-based trailing stops, this is a good point. Also, "If Done" and OCO related orders.

Should you need further info about the stoploss management, just let me know.

Thank you Doblece

Finexo I think is a good broker and they use many platform. But today, their webfx platform encountered a problem. If you close your position it will not allow you.

I am not sure if this is " freeze " platform. I encountered problem today and had a chat with their customer support and she said that their company will 100% guarantee the losses today. Will keep this thread updated if they will keep their promise or not!

Anyone use them or have any feedback on them good or bad ?


best regards

Have done a little search on the internet and come across forexpeacearmy reviews of this company. And most of the customers seems to be anything else but happy with this broker. It seems that it is one of the worst kind unfortenatly for me.


best regards

I joined Finexo because of their claim that they could offer an Islamic account which was swap free but when I traded with them, I was charged on the overnight interest. This is not fair and I think Finexo had tricked Muslim customers worldwide.

Another thing, my request for withdrawal was not answered until now after 9 days and there was no reply whatsoever. Now I am beginning to doubt Finexo operation whether they are actually doing scam job.

My live chat with them only shows this message after 30 minutes:

Welcome to Finexo live chat. Please wait for one of our team to respond.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

Frankly speaking I'm quite fed-up with Finexo. If anyone reads this, please bear in mind what Finexo is capable of doing to you.

Why is it difficult to withdraw my money from Finexo? Now after 12 days after I send my withdrawal form, they still have yet to reply. Even my Account Statement does not has any record of my account deposit or balance. What are they trying to hide? If any of Finexo staff is reading this, my account name is Azman Mansor and please check this apparent act of unprofessionalism.

I want my money back and that is all I am requesting Finexo to do!

From my experience, Finexo was a bad choice. I tell you why.

1) I registered for an Islamic Account. It was supposed to be a swap free account but on my first trading, I was charged with an overnight interest. Even though the value of charge was insignificant, it was against my will and belief and Finexo had not honor the trust that I have put on them i.e to execute transactions according to Islamic principles. Even though I tried to rectify the mistakes by notifying them, no action was taken.

2) Very difficult to get Livechat, even after trying for an hour.

3) Even though I managed to get the Livechat, the conversation was cut short when I tried to get the correct informations.

4) Information was misleading. In the withdrawal form, it was stated that I should send email address to [email protected] but the chat person (staff named Abigail Barton) asked me to send to [email protected]. Which one is correct? The chat went like this:

Azman Mansor: I've sent to [email protected].
Azman Mansor: Your finance department should have received it.
Abigail Barton: the email address is [email protected]
Azman Mansor: Ok, give me any reachable email address.
Azman Mansor: In Finexo's Withdrawal Form the email address should be sent to [email protected]. Which one is correct?
You are not currently in a chat session.

You are not currently in a chat session.

You are not currently in a chat session.

Note: After this the conversation was terminated and I could not reach her.

Currently I have fear that I will not received back my money from my Finexo account based on the irregularities that are happening there. For me better stay out from a broker that does not live up to it's reputation.

You are now chatting with 'Abigail Barton'

Azman Mansor: Hello
Abigail Barton: hello how can I help
Azman Mansor: Just now I chat with you but was terminated.
Azman Mansor: About my withdrawal problem.
Azman Mansor: PLease check, I have already sent my withdrawal to [email protected]
You are not currently in a chat session.

Suddenly this Ms Abigail went missing again!

I had an demoaccount with them and wanted to aske them about a trade the chat support, well what can i say it wqs the worst thing that i have ever come across. She took really long time to answear and after that she just try to pass me on, after i had waited for 1 hour the chat was terminated i was trying to chat again after that but there was no support comming to the chat. I also emailed them they never answear.

I was on demo account, do i need to say that i will never open an account with them. I also think that markets.com is related to finexo.com somehow. Because when i had an demoaccount with finexo i could not open one at markets.com it just say i already had an demoaccount.

best regardsd

I signed up and deposited money. This was actually the first mistake I made. When I found out that they are marketmakers I tried to withdraw all of my money. Luckily I didnt lose anything.
The only problem is that they are ridiculously slow when it comes to paying out money. Fund deposit did not take longer than 10 minutes! And now I am waiting for two days for my money. They are saying, it is because of the missing documents (ID,...). Honestly, why didn't they ask for them in the first place?

Very unprofessional. Do not sign up!