Trading platform - Opinion

*Not sure if this is the right spot for this thread. Sorry if it is not*

I have been using GFT for a year now and I am getting pretty fed up with their platform. Most of the charting icons don't do anything, Customer support is horrid, and now lately my charts have been getting all wacked out on me.

For those of you that have been doing this a while, what platform do you like?

I see a lot a people using metatrader?

Your thoughts please

I use Metatrader yes. I like it because it's self explanatory with all the major stuff you need around it: indicators, TFs, easy to open/close/view your trades.. for me the ideal platform to trade from.
But I guess you have to find your own one. Test it out by opening up demoaccounts with other brokers who use different platforms.. Oanda has its own, ABN Amro does, CMC Markets as well .. so just try their demos to see if you like it or not...

I'm so pleased to hear someone else is having issues with GFT.

Same issues with platform crashing and charts all over the place. I've had countless phone calls to Technical Support and they always tell me it's my Layouts. Then tell me to delete them and start again. I do this and the same thing happens. I uninstall Dealbook and the same thing happens.

They even have had access to my computer and now tell me I have a problem with my system. Funny thing is that I use my desktop and my laptop and the same thing happens.

I had finally had enough and sent a huge email of complaint to the Sydney, Australia office manager who didn't even have the common courtesy to hit reply and tell me he was investigating the issues I've had with Customer Service and Technical Support.

Out of pure frustration I was told to send my complaint to "Risk Management" who said they would reply within 48hrs. No reply was received so I sent another email asking why nothing had been done only to get the following response.

Mind you this is in response to 2 x 2 page emails of complaint to Customer Service plus 1 x 4 page email of complaint to the Sydney Office Manager and finally a copy of all my emails and another extensive complaint email to "Risk Management" .

I'm staying with them for the moment only because my account is lower than when I opened it but it seems that I'm on my own because GFT just really don't seem to give a damn about addressing any of the issues I've raised with them in Australia or at their Head Office.