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Forex.com access issues

  • #1
  • First Post: Aug 22, 2008 6:05am Aug 22, 2008 6:05am
can anyone give me the good and the bad for forex.com?
i open an account just now,receive their welcome letter with my id and everything when i try to log-in the system keep on rejecting me
so i went to the chat and ask them what happen and this is their reponse

Teresa: We understand that some of our clients are currently experiencing intermittent access issues. The issue has been identified and access is being restored. If you currently have open positions or orders and need to check your margin balance or place a trade, please call the trade desk at 1.877.367.3946 and press one for live client, and one again to place a trade. Thank you for your patience.


No so good for first impression....
  • #2
  • Aug 22, 2008 7:06am Aug 22, 2008 7:06am
  •  onu
  • | Joined Feb 2006 | Status: superior senior member | 746 Posts
Quoting apramana
can anyone give me the good and the bad for forex.com?
i open an account just now,receive their welcome letter with my id and everything when i try to log-in the system keep on rejecting me
so i went to the chat and ask them what happen and this is their reponse

Teresa: We understand that some of our clients are currently experiencing intermittent access issues. The issue has been identified and access is being restored. If you currently have open positions or orders and need to check your margin balance or place a trade, please call the trade desk at 1.877.367.3946 and press one for live client, and one again to place a trade. Thank you for your patience.


No so good for first impression....


run as fast as u can.......
  • #3
  • Aug 22, 2008 7:20am Aug 22, 2008 7:20am
Yes. i aggree. Run, Forrest, Run
Forex.com...eccks
  • #4
  • Aug 22, 2008 7:29am Aug 22, 2008 7:29am
Quoting apramana
can anyone give me the good and the bad for forex.com?
i open an account just now,receive their welcome letter with my id and everything when i try to log-in the system keep on rejecting me
so i went to the chat and ask them what happen and this is their reponse

Teresa: We understand that some of our clients are currently experiencing intermittent access issues. The issue has been identified and access is being restored. If you currently have open positions or orders and need to check your margin balance or place a trade, please call the trade desk at 1.877.367.3946 and press one for live client, and one again to place a trade. Thank you for your patience.


No so good for first impression....
I don't have a problem with them. Would be nice if they offered MT4 though.
It's nice to read "Strategy of the Day" etc sometimes. Interesting.
.
Bundy's status today: "Waiting..."
  • #5
  • Edited 7:51am Aug 22, 2008 7:40am | Edited 7:51am
Hello,

I traded for One year with them, never had a single issue with their service or trade execution -

What you are expeiencing could be a temp problem.

Bear with them ..Things should be fine going forward.

On second thought the temp problem might be a smoke screen ,to hide/minimize the possible losses /payout they might have to pay ( which they created by keeping the bets in house and not hedging the open positions of their trades with their bank )

?? What does the FF community thinks ?

FxPundit
BCom, MS, MBA, CPA
  • #6
  • Aug 22, 2008 8:49am Aug 22, 2008 8:49am
I use them, and it seems once a month or so, they have access issues. They're a good broker, and Brian Dolan and Todd Gordon are really sharp strategists, but this problem is starting to wear thin.
"If it was good enough for Gann, it's good enough for me..."
  • #7
  • Aug 24, 2008 8:16am Aug 24, 2008 8:16am
Quoting onu
run as fast as u can.......
  • #8
  • Aug 25, 2008 2:46am Aug 25, 2008 2:46am
Thanks for the suggestion and info guys
  • #9
  • Aug 29, 2008 6:49am Aug 29, 2008 6:49am
I was with Forex.com (Gain) for a while. I never experienced any stop hunting or anything outrageous until I tried to withdraw money and close the account. I used a credit card to fund the account (yes, stupid and I've learned since then) and they refused to issue a check when I asked to withdraw the money. They said they could only issue a credit through the original credit card I used. When I complained, they said I would have to get a check through the credit card company once they posted the credit. In my case, I closed that card and explained it to them. They refused to listen and did it anyways. Oh, and then they shorted the refund by $400+, which they later admitted and fixed.

It took me three weeks to get my money back from the credit card company. Run fast from this company.
  • #10
  • Last Post: Aug 29, 2008 8:12am Aug 29, 2008 8:12am
Quoting steve930
I was with Forex.com (Gain) for a while. I never experienced any stop hunting or anything outrageous until I tried to withdraw money and close the account. I used a credit card to fund the account (yes, stupid and I've learned since then) and they refused to issue a check when I asked to withdraw the money. They said they could only issue a credit through the original credit card I used. When I complained, they said I would have to get a check through the credit card company once they posted the credit. In my case, I closed that card and explained it to them. They refused to listen and did it anyways. Oh, and then they shorted the refund by $400+, which they later admitted and fixed.

It took me three weeks to get my money back from the credit card company. Run fast from this company.
Steve,

Thats the way it works when you deposit with a credit card. What you should have done is tranfer your funds to a different broker and then withdraw the money.
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