IBFX swap problems

HI,


Friday the rollover swap was correctly credited in my account but today this swap is not in my account anymore !

someone have the same problem as me ?

swap not calculated on weekends. That is why there is a triple swap on Wednesday. This is due to the three day lag in clearing sales.

Yes i know but i talk the swap from friday (the triple swap is for saturday, sunday and Wednesday)

oops. sorry I misread your issue.

no problem

I just got an email from them saying they rollover "issues" and swap was not added or deducted.

They have corrected my account by crediting the swap for positive swap positions, but they are not going to deduct swap for negative swap positions.

Got the same email, looks like they sorted it out....


5 Aug 2008 22:37:37

On August 1, 2008, trades made from your account - #xxxxx - had issues with rollover. Trades that should have received swap payment were not awarded swap, and trades that should have paid swap were not charged.

We sincerely apologize for any inconvenience this may have caused you. [email protected]

IBFX will be crediting your account for the earned swap on the following tickets:

(edited)

(Actual credits will round to the nearest $0.01)

IBFX will NOT be debiting your account the swap that under normal conditions would have been charged.

For your records we show the following tickets would have been charged swap:

No tickets would have been charged.