Email Alert don't work for 2macrossover

I'm using 2MACROSSOVER for MA crossess, it has the function of sending e-mail alert but it does not work even if e-mail sending is configured properly
for my MT4 and sends e-mail in cause of use alert function from terminal window. I've seen a few threads about is but no clear answer. Sound alert works well, my MT4 built is 216

if ((MA1now > MA2now) && (MA1previous < MA2previous) && (MA1after > MA2after)) {
CrossUp[i] = Low[i] - Range*1.5;
if (AlertOn && NewBar()) {
Alert(AlertPrefix+MA1short_name+" ("+MA1+") "+"crosses UP " + MA2short_name+" ("+MA2+")");
}
if (SendAnEmail && NewBar()) {
SendMail(AlertPrefix,MA1short_name+" ("+MA1+") "+"crosses UP " + MA2short_name+" ("+MA2+")");
}
}
else if ((MA1now < MA2now) && (MA1previous > MA2previous) && (MA1after < MA2after)) {
CrossDown[i] = High[i] + Range*1.5;
if (AlertOn && NewBar()) {
Alert(AlertPrefix+MA1short_name+" ("+MA1+") "+"crosses DOWN " + MA2short_name+" ("+MA2+")");
}
if (SendAnEmail && NewBar()) {
SendMail(AlertPrefix,MA1short_name+" ("+MA1+") "+"crosses DOWN " + MA2short_name+" ("+MA2+")");
}
}
}

It might be due to the email setup.

Make sure the platform is configured correctly to send via a valid SMTP address. (Try the Test function in the email set-up box: do you get the test email? If not, then your platform is not sending out email properly in the first place.)

I tried it and e-mail is sent without any problem from internal alert function.
So it looks that SendAnEmail dont work.

Try making your sendmails a little easier... and just see if it emails. What does journal say?

I am having the same issue. The arrow prints to the screen and the alert sounds and pops up but there is no journal entry for the send mail.

My mail is configured correctly as well.

What do you mean make is more simple?

Also I found out that the alerts are given only to the charts from the profile which is currently displayed on the screen. Even if cross of EMA will occur in another profile chart, the alert will be given only after switch to this profile. Any idea how to overcome this ?

If you don't want to put all the charts in the same profile run more than one copy of MT4 with the same account number. Run a different profile on each platform.