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  • #1
  • First Post: Jun 23, 2008 4:16pm Jun 23, 2008 4:16pm
hello,
Suddenlly i keep getting this message that my metatrader has stopped working,that a problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available.
After waiting and not getting any solution, i will redownload and after a while same message will show up. Please what could be the problem and the available solutions. Thank you.
Alnames.
  • #2
  • Jun 23, 2008 4:29pm Jun 23, 2008 4:29pm
Quoting alnames
hello,
Suddenlly i keep getting this message that my metatrader has stopped working,that a problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available.
After waiting and not getting any solution, i will redownload and after a while same message will show up. Please what could be the problem and the available solutions. Thank you.
Alnames.
What operating system are you using?
Do you have the same problem when the new downloaded MT4 platform is saved to a different folder?
Do you have custom indicators attached to charts? Do you move the same indicators to the new download? If so next time the platform crashes try moving all the custom indicators out of the folder. Re-start MT4. If it operates fine you probably have a bad indicator or an indicator compiled by a problem build of MT4.
  • #3
  • Jun 23, 2008 4:58pm Jun 23, 2008 4:58pm
My answers are in green.
Quoting nvwine
What operating system are you using? Vista.

Do you have the same problem when the new downloaded MT4 platform is saved to a different folder? yes and i will try it to a different folder.

Do you have custom indicators attached to charts? yes.
Do you move the same indicators to the new download? yes.

If so next time the platform crashes try moving all the custom indicators out of the folder. Re-start MT4. If it operates fine you probably have a bad indicator or an indicator compiled by a problem build of MT4.
.
ok i will just that. I appreciate alot.
Thanks.
Alnames.
  • #4
  • Jun 23, 2008 5:03pm Jun 23, 2008 5:03pm
Quoting alnames
My answers are in green.
.
ok i will just that. I appreciate alot.
Thanks.
Alnames.
I hope it helps. I don't run Vista on any of my computers so if it is not a bad indicator or EA someone else with Vista experience will have to help you. Vista stores parts of installed items differently.
  • #5
  • Jun 23, 2008 6:08pm Jun 23, 2008 6:08pm
Quoting nvwine
What operating system are you using?
Do you have the same problem when the new downloaded MT4 platform is saved to a different folder?
Do you have custom indicators attached to charts? Do you move the same indicators to the new download? If so next time the platform crashes try moving all the custom indicators out of the folder. Re-start MT4. If it operates fine you probably have a bad indicator or an indicator compiled by a problem build of MT4.
.
Hi nvwine,
which folder can u suggest,please.
Alnames.
  • #6
  • Jun 23, 2008 6:56pm Jun 23, 2008 6:56pm
Quoting alnames
hello,
Suddenlly i keep getting this message that my metatrader has stopped working,that a problem caused the program to stop working correctly. Windows will close the program and notify if a solution is available.
After waiting and not getting any solution, i will redownload and after a while same message will show up. Please what could be the problem and the available solutions. Thank you.
Alnames.

I had an indicator I used that made my MT4 system crash. When I quit using it it ran fine, so check what kind of indicator, or EA you are running. The one I had trouble with drew lines on the screen and on the indicator. The program was too big for MT4 to handle on several currencies. I finally quit using that indicator and it worked fine after that.
  • #7
  • Jun 24, 2008 5:19am Jun 24, 2008 5:19am
Quoting alnames
.
Hi nvwine,
which folder can u suggest,please.
Alnames.
I don't know Vista but what I meant was to remove all indicators you have added starting with ones from about a month before the problem started. Rather than deleting them all I was suggesting moving them to a different folder as a backup in case you find it was not an indicator problem or so you can trouble shoot to find which one is causing the system to crash.

The point was to get the custom indicators out of the indicators folder and see if the platform operates properly.
  • #8
  • Jun 24, 2008 9:49am Jun 24, 2008 9:49am
Quoting nanningbob
I had an indicator I used that made my MT4 system crash. When I quit using it it ran fine, so check what kind of indicator, or EA you are running. The one I had trouble with drew lines on the screen and on the indicator. The program was too big for MT4 to handle on several currencies. I finally quit using that indicator and it worked fine after that.
.
Hi nanningbob,
Thanks for your suggestion. Can the size of an indicator be the cause too and what about opening same window of a particulars pair say EU 3 or 4 at a time.Thanks
Alnames.
  • #9
  • Last Post: Jul 7, 2015 4:02am Jul 7, 2015 4:02am
Thought I replied to this thread earlier but perhaps my post didn't make it past moderation for some reason? Anyway, I had this problem this morning where my MT4 wouldn't start with Windows (8) complaining that "Metatrader has stopped working" as soon as I tried to start it up.

I thought that this might had been a problem with one of my EA's I had running so I set about locating the correct folder (in my case this is C:\Users\[username]\AppData\Roaming\MetaQuotes\Terminal\[Terminal ID]\MQL4\Experts ) and then systematically renaming a suspect EA and then trying to restart MT4, to no avail.

Then I re-read this thread and noted that it could actually be an Indicator that is causing this problem. In my case it seemed to be attributed to my "#Top 8 Trenders - All Brokers.ex4" indicator. After renaming this I was able to start MT4. Odd thing is that now I have renamed "#Top 8 Trenders - All Brokers.ex4" back to it's original name, restarted the terminal and the problem has not reoccurred. Go figure!
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